eIDAS levels & trust services
How this is scored
Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.
0 — No signature level named; the platform calls its signature "legally binding" without saying which kind it is.
3 — Simple signatures by default with "advanced" or "qualified" mentioned as available, but no trust service provider named and no statement on which plan or country offers which level.
5 — SES, AdES and QES offered and labelled in the product, the qualified trust service provider named, and which documents need which level explained for at least Germany or the EU.
8 — Every level documented with the plans and countries it is available in, the QTSP's entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level printed in the signed document and audit trail.
10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.
The Legal Counsel
All three eIDAS levels are labelled with their legal effect — the simple signature as having no evidential value, the advanced for contracts without formal requirements, the qualified as fully equivalent to a handwritten signature — and qualified signing is tied to the User+ plan, with the Austrian mobile phone signature (ID Austria) named as the qualified creation device. But qualified signatures are stated to be issued 'über einen Partner von sproof', and we found no public information naming that trust service provider, linking it to the EU Trust List, covering ZertES, qualified seals, or which level is available in which country beyond Austria. I will not send Germany-critical contracts on an unnamed trust service provider. 6 5 7 1 2