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E-Signature

Youtrust (Yousign)

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Youtrust SAS · youtrust.com

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Youtrust (Yousign): AI-assisted analysis on whats-best.ai Youtrust (Yousign): AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Youtrust (Yousign) at a glance

Vendor
Youtrust SAS
Headquarters
Not stated on the vendor’s pages as of 13 Oct 2026
Data hosting
Default not stated; pages mention Europe source, captured 13 Oct 2026
Free plan
Yes, per the vendor’s own page source, captured 1 Oct 2026
Panel verdict
The AI panel rates Youtrust (Yousign) 2.5/5, the mean of 6 judges. Youtrust SAS (formerly Yousign, Caen, France) sells electronic signatures at simple, advanced and qualified eIDAS levels through a web app and API. how scores are made
As of
Vendor pages captured 1 Oct 2026 to 13 Oct 2026; evaluated by the panel 15 Oct 2026. all sources

Youtrust (Yousign) alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows every signer who holds an ID card up to a camera hands biometric and identity data to a provider they never chose. Asks who performs the identification, where documents and ID data are stored, how long the audit trail keeps IP addresses, and who the subprocessors in the trust service chain are.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
eIDAS levels & trust services 2 of 5 2.5 of 5
Signer identification 2.5 of 5 2.5 of 5
Signing workflow & signer experience 3.5 of 5 3.5 of 5
Evidence, validation & retention 3 of 5 3 of 5
Integrations & API 3 of 5 3 of 5
European sovereignty 2.5 of 5 2.5 of 5
Pricing transparency 2 of 5 2 of 5

eIDAS levels & trust services

How this is scored

Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.

0 — No signature level named; the platform calls its signature "legally binding" without saying which kind it is.

3 — Simple signatures by default with "advanced" or "qualified" mentioned as available, but no trust service provider named and no statement on which plan or country offers which level.

5 — SES, AdES and QES offered and labelled in the product, the qualified trust service provider named, and which documents need which level explained for at least Germany or the EU.

8 — Every level documented with the plans and countries it is available in, the QTSP's entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level printed in the signed document and audit trail.

10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.

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The Data Protection Officer

Simple, advanced and qualified signatures are each labelled with their eIDAS meaning, per-level document examples, and the plans carrying them, with the qualified level priced "Ab 10€/QES" on Plus and Pro and described as the legal equivalent of a handwritten signature. The trust service chain is what I cannot verify: we found no public information naming the qualified trust service provider, its EU Trust List entry, or which countries offer which level. An electronic seal is offered as a product, though the captured pages do not state it is a qualified seal. 1 5 6 2

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Signer identification

How this is scored

How the signer is identified for each level: email and SMS codes, video ident, eID card (Online-Ausweis), bank ident or EUDI wallet — who performs it, in which countries it works, and what happens to the ID data afterwards.

0 — Email link only; no statement on how signers are authenticated.

3 — Email plus SMS or access code, with "ID verification" mentioned as an add-on but no methods, provider or countries named.

5 — Identification methods for AdES and QES listed by name (for example video ident, eID, bank ident), the identification provider named, and the countries or ID documents they accept stated.

8 — Methods documented per level and country, automated and agent-based ident distinguished, reuse of an identification for later signatures explained, retention and deletion of ID data stated, and the ident provider listed as subprocessor.

10 — Identification is transparent end to end: every method with its countries, assurance level and failure rate or completion guidance, EUDI wallet and national eID supported, ID data minimisation and retention committed, and the signer-facing privacy notice published.

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The Data Protection Officer

Live video capture of the ID document, biometric face match, and a certified hybrid of automated facial recognition with systematic human expert review are all described, and the privacy policy commits to ninety days' retention of ID data after verification and seven years for certificate-related data after certificate expiry — retention stated is the part I look for first. However, we found no public information on who performs the identification, which countries or ID documents are accepted, or where the identification provider sits in the subprocessor chain. 3 5 7 8

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Signing workflow & signer experience

How this is scored

Getting a document out and back signed: templates and form fields, signing order and roles, bulk sending, reminders and delegation, signing without an account or app, mobile signing, and accessibility for signers.

0 — Single-recipient signing of an uploaded PDF; no templates, order or reminders.

3 — Multiple signers and basic templates, but no signing order, no bulk send, and signers must create an account.

5 — Templates with field placement, sequential and parallel signing order, automatic reminders and expiry, signing without an account on mobile, and a status overview for the sender.

8 — Roles and conditional fields, bulk sending, delegation and substitute signers, team and approval workflows, branded signer experience, signer languages listed, and signer accessibility addressed.

10 — The workflow is complete and documented: web forms and self-service signing links, mixed signature levels within one process, in-person and remote signing, a published accessibility conformance statement, and team administration with shared templates and audit of sender actions.

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The Data Protection Officer

Templates, automatic reminders, approvers and followers, workspaces, custom branding, real-time tracking, a shareable signing link, and a thoroughly documented CSV bulk send with seven signer languages are all evidenced, and the audit trail even distinguishes in-person signing from link and email signing. The gaps are workflow depth: we found no public information on signing order (sequential or parallel), delegation or substitute signers, conditional fields, or the content of the accessibility statement, which appears only as a listed legal document. 2 9 10 11 13

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Evidence, validation & retention

How this is scored

What proves a signature years later: the audit trail and certificate of completion, qualified timestamps, long-term validation (PAdES-LTV), validation reports, and how long signed documents and evidence are kept — and whether they can leave the platform.

0 — A signed PDF and nothing else; no audit trail, no statement on storage or deletion.

3 — An audit trail or completion certificate exists, but its contents, the timestamp source and the retention period are unstated.

5 — Audit trail with signer events, IP addresses and authentication method embedded in or attached to the signed PDF, timestamps applied, documents downloadable, and the retention period stated.

8 — PAdES signatures with long-term validation, qualified timestamps from a named provider, a validation tool or report, configurable retention and automatic deletion, and bulk export of documents with their evidence.

10 — Evidence outlives the subscription: LTV and archive timestamps documented, validation verifiable with independent tools such as the EU DSS validator, export to a DMS or archive with evidence intact, and post-termination access and deletion committed in the terms.

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The Data Protection Officer

The audit trail is concrete: generated per signer as a PDF, carrying sender and signer IP addresses, the authentication mode, consent and validation dates, and a document hash for integrity, downloadable as a zip; the privacy policy states ten years' retention of signature evidence, a timestamped evidence file is created automatically, and optional archiving goes to a certified third-party archiver (Arkhineo) for ten years with a dual-location option. We found no public information on long-term validation (PAdES-LTV), the provider or qualified status of the timestamps, an independent validation report or tool, or automatic deletion. 3 11 12 2

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Integrations & API

How this is scored

Signing from inside the systems where contracts are made: a documented API with webhooks and a sandbox, embedded signing, and connectors for Microsoft 365, CRM, HR, DMS and ERP systems.

0 — No API and no integrations; everything happens in the vendor's web app.

3 — A few named integrations or a Zapier connector, and an API mentioned without public documentation.

5 — A documented REST API with webhooks and a sandbox, plus connectors for Microsoft 365 or Google Workspace and at least one CRM or HR system named.

8 — Embedded signing in the customer's own application, API access to every signature level, versioned API with rate limits published, SDKs, and connectors for named DMS, ERP or HR systems with their scope.

10 — Integration is a product: white-label and embedded flows documented, API parity with the web app, a status page with incident history, deprecation policy, and a marketplace of integrations with stated maintainers.

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The Data Protection Officer

A developer centre with a free sandbox containing paid-plan features, documented webhooks with sandbox and production environments, per-event selection and a tracking interface, plus Zapier and HubSpot connectors with contact sync, are evidenced. We found no public information on published rate limits, API versioning, SDKs, embedded-signing documentation, or connectors for Microsoft 365, Google Workspace or document management systems, and the API is offered at a preferential price with no figure given. 9 13 14 2

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European sovereignty

How this is scored

Who the contracting entity, the trust service provider and their owners are, where documents, audit trails and ID data are stored and processed, and who the subprocessors are. Independently sourced by the sovereignty pipeline.

0 — Non-EU contracting entity, no statement on where documents and signer data are stored, and subprocessors unnamed.

3 — An EU entity contracts, but documents or signer data are processed outside the EU by default without an explained safeguard, or the subprocessor list is absent.

5 — EU contracting entity and EU data storage stated, with a DPA, but the hosting, identification or trust service chain is non-EU-controlled without a stated safeguard.

8 — EU entity, documents, audit trails and ID data stored in named EU data centres, an EU qualified trust service provider, subprocessor list with locations published, and certifications (ISO 27001, ETSI conformity) published.

10 — Sovereign end to end and evidenced: European ownership, EU entity and EU QTSP, every processing location and subprocessor European, customer-selectable data residency, and certifications with their scope published.

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The Data Protection Officer

A French SAS in Caen contracts, the legal notice names the host as Amazon Web Services' French establishment in Courbevoie, the captured pages claim data is created and hosted exclusively in the EU and made in Europe, and a data processing agreement and a subprocessor list are among the published legal documents. The captured pages give different pictures on location, though: alongside the EU-hosting claims the privacy policy describes standard contractual clauses for transfers of data outside the EU by processors. We found no public information on the company's ownership, the identities and locations of the subprocessors in the trust service chain, or certifications with their scope. 3 4 6 9

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Pricing transparency

How this is scored

Whether a buyer can compute the cost of their signing volume from public pages alone — plan prices, envelope or document limits, the per-signature price of AdES and QES, identification fees, API pricing and overage.

0 — No public prices at all; every plan is a sales conversation.

3 — Plan prices published, but envelope limits, QES and identification fees are unstated — the cost of a qualified signature is unknowable.

5 — Plans with envelope or document limits priced, but at least one commonly incurred cost (per-QES fee, video ident, API access, overage) is missing or "on request".

8 — Every plan and limit priced publicly, AdES and QES priced per signature, identification fees and overage stated, API pricing published, and contract term and notice period given.

10 — Complete cost computability: the cost of a given monthly volume per signature level derivable from public pages, volume tiers published, and every add-on and price-change term on a public page.

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The Data Protection Officer

Envelope limits per plan are published (2 and 10 signature requests per month, then unlimited), the qualified signature is priced "Ab 10€/QES" on Plus and Pro, automated forms from "Ab 10€/Monat", and annual-only items like SSO, SCIM and electronic archiving are flagged as such. But we found no public information on the subscription prices of the plans themselves, identification or video-verification fees, overage terms, or contract term and notice period, and the Scale plan is a customized pricing conversation — so the cost of a real monthly volume is not computable from the captured pages. 2 13 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Questions about Youtrust (Yousign)

Is Youtrust (Yousign) European?

Yes. whats-best.ai classifies Youtrust (Yousign) as EU-Made.

Where does Youtrust (Yousign) store data?

The default storage location for customer data is not stated on the vendor’s pages as of 13 Oct 2026. The vendor’s pages mention Europe as hosting location, per the vendor’s page captured 13 Oct 2026.

Does Youtrust (Yousign) have a free plan?

Yes. Youtrust (Yousign) has a free plan, per the vendor’s page captured 1 Oct 2026.

What are the best alternatives to Youtrust (Yousign)?

As of 15 Oct 2026, the panel rates Penneo (2.5/5), MOXIS (2.5/5) and Scrive (2.5/5) highest among the other 14 E-Signature products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Penneo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Youtrust (Yousign) alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage youtrust.com Checked 13 Oct 2026 Details →
  2. 2 Pricing page youtrust.com Checked 13 Oct 2026 +1 earlier capture: 1 Oct 2026 Details →
  3. 3 Privacy policy youtrust.com Checked 13 Oct 2026 Details →
  4. 4 Legal notice youtrust.com Checked 13 Oct 2026 Details →
  5. 5 EIDAS levels & trust services — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  6. 6 EIDAS levels & trust services — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  7. 7 Signer identification — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  8. 8 Signer identification — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  9. 9 Signing workflow & signer experience — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  10. 10 Signing workflow & signer experience — found from sitemap help.youtrust.com Checked 13 Oct 2026 Details →
  11. 11 Evidence, validation & retention — found from sitemap help.youtrust.com Checked 13 Oct 2026 Details →
  12. 12 Evidence, validation & retention — found from sitemap help.youtrust.com Checked 13 Oct 2026 Details →
  13. 13 Integrations & API — found from sitemap youtrust.com Checked 13 Oct 2026 Details →
  14. 14 Integrations & API — found from sitemap help.youtrust.com Checked 13 Oct 2026 Details →