Campaigns & automation
How this is scored
Building the mail and the journey around it: editor, templates, segmentation, triggered sequences, A/B testing.
0 — One-off broadcasts from a fixed template; no segmentation and no automation of any kind.
3 — A drag-and-drop editor and simple list segmentation, but automation is a single welcome mail and there is no testing.
5 — Reusable templates, attribute and behaviour segmentation, multi-step automations on common triggers, and subject-line A/B testing.
8 — A visual journey builder with branching on behaviour and data, dynamic content per segment, send-time optimisation, and testing that reports significance rather than raw counts.
10 — Journeys treat the whole lifecycle: event-driven entry from other systems, branching on any attribute or event, holdout groups for measurement, and automations a marketer can read months later without a diagram.
The Shop Owner
The docs show genuine automation machinery — workflows with engagement and page-hit triggers, RSS automations, tagging subscribers off website visits — plus split tests of subject lines or content with up to three groups, preset distributions and segment targeting, and pre-built automations with ready-made landing pages. For my shop the hooks I actually buy for are missing from the evidence: we found no public information on cart or order events entering a journey, send-time optimisation, or test results reported with significance. 1 4 5