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Employee Communication & Intranet

Interact

UK / wider Europe Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Odyssey Interactive Ltd · www.interactsoftware.com

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Interact: AI-assisted analysis on whats-best.ai Interact: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Interact at a glance

Vendor
Odyssey Interactive Ltd
Headquarters
Not stated on the vendor’s pages as of 29 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 29 Oct 2026
Free plan
Not stated on the vendor’s pages as of 29 Oct 2026
Panel verdict
The AI panel rates Interact 2.5/5, the mean of 6 judges. Interact, an AI-native intranet from Odyssey Interactive Ltd of Manchester (majority acquired in December 2025 by funds advised by Castik Capital), is strongest on integration and administration at 5-6: SCIM 2.0 provisioning from Microsoft Entra ID is documented in unusual depth, alongside SAML single sign-on and a public API reference with a changelog. how scores are made
As of
Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources

Interact alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Works Council Member

Weighted verdict

Sits on the works council of a retail chain and negotiates the Betriebsvereinbarung for every new system under § 87 BetrVG. Will not sign off an app that tells a store manager who read a post at eleven at night, or that colleagues must install on their private phones to get their shift news. Reads the analytics pages first and asks what a manager can see about one person.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Works Council Member

Panel median The Works Council Member This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Works Council Member
Reach & targeted announcements 2 of 5 2 of 5
Pages, documents & knowledge 2 of 5 2.5 of 5
Engagement, surveys & onboarding 2 of 5 2 of 5
Works council, private phones & privacy by design 2 of 5 2 of 5
Integration, identity & administration 3 of 5 3 of 5
European sovereignty 3 of 5 3 of 5

Reach & targeted announcements

How this is scored

How a message reaches every employee: a news feed and announcements on phone, browser and shared devices, targeting by site, department, role and language, access for staff without a company email address (invite codes, phone number, personnel number, QR codes, kiosk or shared devices), push notifications, mandatory reading with read confirmation, urgent alerts, scheduled posts, and reach analytics per message and audience.

0 — Not a communication tool; the company cannot publish news or announcements to employees in the product.

3 — A news feed or announcement channel for employees with company accounts; targeting, access without a company email address and reach figures are basic or not described.

5 — News and announcements targeted by group, site or role, delivered to a mobile app with push notifications and to the browser, employees without a company email address able to log in, and views or reach shown per post.

8 — Targeting by site, department, role and language from HR data, login documented for staff without email or company devices (personnel number, SMS code, shared devices), mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled and multi-channel posts (app, email, intranet, screens), and reach analytics per audience.

10 — Reach that can be proved: delivery and reading tracked per channel against the whole workforce, offline access and low-bandwidth delivery documented, crisis messages with acknowledgement and escalation, aggregated reports exportable, and the reach analytics described with the data they use.

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The Works Council Member

There is an intranet with a mobile app that receives push notifications and mirrors the web login, content is personalised by role and location, and the notification system carries a mandatory flag with per-item read states — which is precisely the point where I ask who besides the employee can see that read state, and the answer is not published. We found no public information on access for staff without a company email address, shared devices, urgent alerts, scheduled posts, or reach figures per post and audience. 1 9 10

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Pages, documents & knowledge

How this is scored

What employees can look up: intranet pages and a content management system, documents and policies with versions and owners, search across content and connected systems, a people directory and org chart, multilingual content with machine translation of posts and pages, content review and expiry, and access from the app as well as the browser.

0 — No pages or documents; the product carries only messages that scroll away.

3 — Files or simple pages can be shared; search, translation, a people directory and content governance are basic or not described.

5 — Pages and a document area with permissions, search across the content, a people directory, content available in the mobile app, and posts or pages translatable into several languages.

8 — A content management system with templates, page ownership, review dates and versioning, search across connected systems (SharePoint, Google Drive or similar), automatic translation of posts, pages and comments into named languages, an org chart from HR data, and pages readable offline.

10 — Knowledge that stays current: content lifecycle and expiry enforced, search and AI answers that cite their sources and respect permissions, analytics on what is searched and not found, accessibility of the content stated against WCAG, and a full export of pages and documents.

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The Works Council Member

Content management, knowledge base and search are named capabilities, pages, galleries and assets sit in the public API, multilingual communications are offered, and an opt-in AI-embeddings service powers internal semantic search, with everything reachable in the mobile app. We found no public information on a people directory or org chart, document permissions, or page ownership and versioning in the captured material. 1 8 9 12

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Engagement, surveys & onboarding

How this is scored

How the workforce answers back and gets started: comments, reactions and moderation, employee surveys and pulse checks with anonymity rules, recognition, user-generated posts and communities, onboarding journeys for new starters including those without a desk, event and campaign pages, and the measures the vendor offers to report engagement.

0 — One-way only; employees cannot react, comment or answer in the product.

3 — Likes and comments on posts; surveys, moderation and onboarding are basic or not described.

5 — Comments and reactions with moderation, surveys or polls sent to targeted groups with results shown, employee posts or communities, and an onboarding area or journey for new employees.

8 — Pulse and engagement surveys with a stated anonymity threshold, automated onboarding journeys timed from the start date and reaching new starters before their first shift, recognition, communities with moderation rules, and engagement reported per group without exposing individuals.

10 — Listening that leads to action: survey results tied to follow-up tasks and published back to the workforce, anonymity and minimum group sizes documented, onboarding journeys measured by completion, and engagement data exportable for analysis.

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The Works Council Member

Comments and likes are evidenced in the content API, onboarding, recognition, eNPS and listening are named capabilities backed by a wholly-owned listening subsidiary, and survey and rewards pages were captured. Before any survey goes live in our stores I need the anonymity rules, and the captured material states no anonymity threshold, minimum group size, survey targeting or moderation rules anywhere. 1 8 12

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Works council, private phones & privacy by design

How this is scored

Whether the product can be rolled out under German co-determination and data protection: guidance or a template for a works agreement (Betriebsvereinbarung, § 87 BetrVG), no individual performance or behaviour monitoring by default, read and usage analytics aggregated or configurable, use on private phones without a company device (BYOD) with work and private data separated, quiet hours and availability settings, voluntary use without an employee email address, data minimisation and deletion, and accessibility.

0 — Built to monitor the behaviour or performance of individual employees, with that monitoring sold as a feature.

3 — A general GDPR statement; works council, use on private phones, analytics on individuals and quiet hours are basic or not described.

5 — Use on private phones described with what the employer can and cannot see, analytics shown in aggregate, notification or quiet-hour settings, and works councils or employee representatives named as a topic with information offered.

8 — A works-agreement template or checklist published, individual tracking off by default or switchable per tenant, read confirmations limited to messages that require them, quiet hours enforced, a login without a private email or phone number, data minimisation and deletion periods stated, and accessibility to WCAG or BITV stated.

10 — Co-determination built into the product: every analytics view and its granularity documented for the works council, configuration logged, employee-facing privacy notices in the app, minimum group sizes for every report, and published references of works-council-approved rollouts.

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The Works Council Member

The mobile documentation is what I check for private phones: no sensitive data stored on the device, the access token device-encrypted, and the policy states data is kept no longer than two months after the service ends with the employer as controller and a data processing agreement available on request. What I could not find is anything on works councils or a works-agreement template, quiet hours, or whether read and usage analytics are aggregated — the notification system carries a mandatory flag and read states, and the only statement on analytics is that usage data is generated from content queries, with nothing on who may see it per person. That is not a package I could take into a section 87 negotiation without further documents. 6 9 10 15

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Integration, identity & administration

How this is scored

How the product fits the company's systems and is run: Microsoft 365, SharePoint, Teams and Google Workspace integration, user provisioning from the HR system or directory (Entra ID, SAP SuccessFactors, Personio, Workday), single sign-on and SCIM, roles and admin rights by site or department, an API and webhooks, integrations with shift planning and payroll for frontline links, white-label apps, and an export of content and users when leaving.

0 — Stand-alone with manual user lists and no integration of any kind.

3 — Users imported from a file and a few links to other tools; single sign-on, provisioning and an API are basic or not described.

5 — Single sign-on with named identity providers, users provisioned from a directory or HR system, Microsoft 365 or Google Workspace integration, several named integrations, and a documented API.

8 — Automated provisioning by SCIM or HR connector including staff without email, delegated administration by site or department, integration in Microsoft Teams and SharePoint, connectors for named HR, shift and payroll systems, webhooks, a white-label app option, and an audit log.

10 — Runs as part of the company's systems: a public developer platform with versioned API and SDKs, every integration documented, a status page and stated SLA, and a full export of content, users and analytics that a successor system can import.

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The Works Council Member

The provisioning story is unusually public and detailed: real-time SCIM 2.0 user and group provisioning from Microsoft Entra ID with department and location as required fields, SAML single sign-on that the mobile app matches, and a public API reference with a changelog and site-admin access levels. We found no public information on an audit log, webhooks, a white-label app, or connectors to HR, shift planning and payroll systems, and the documented limits — no nested groups, disabled users unsupported — are things I would want on the table before signing. 9 12 18

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where employee profiles, messages, files and usage data are hosted, and who the subprocessors are (hosting, push notifications, email and SMS delivery, video, translation, AI models, analytics, support). Independently sourced by the sovereignty pipeline; an employee app holds data on the whole workforce, often on private phones, so the whole chain counts, not only the database.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (push delivery, translation, AI, email, analytics, support) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or self-hosting on the customer's own servers, data export and deletion documented, and certifications published with their scope rather than implied.

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The Works Council Member

Odyssey Interactive is a United Kingdom company that states it is not established in the EU and has appointed an Article 27 representative in Dublin; EU customers get a no-transfers-out-of-region commitment with backups and redundancy in-region on named AWS infrastructure, and the subprocessor list is published with locations. The chain still runs through US providers — Mixpanel for product analytics, Intercom for in-app chat, opt-in US services for video and AI embeddings — and support staff sit in the UAE and US; ISO 27001:2022 and a SOC 2 Type II report are stated, but the data processing agreement is available on request rather than published. 1 6 8 15

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per user or per employee, whether frontline and desk staff are priced differently, platform or base fee, which modules (intranet, employee email, surveys, translation, AI, a white-label app) cost extra, minimum seats and term, and setup and onboarding fees.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or a free tier exists, but how cost scales with users, modules or a branded app is unclear.

5 — Tiers are public with their per-user or base price and main inclusions, but at least one commonly needed piece (frontline users, translation, a branded app, extra modules) is unpriced or "on request".

8 — Every tier priced publicly with its scaling rule (per user, per frontline user, per active user), add-ons and a branded app priced, minimum seats and term, setup fees and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given headcount and module set, with every add-on, setup, support and branded-app fee and the cancellation and data-return terms published.

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The Works Council Member

A pricing page exists and is linked, but its captured text speaks of seven employee-experience pillars and states no figures, and the route offered is booking a demo. We found no public information on per-user or per-frontline-user prices, a platform fee, module or branded-app costs, minimum seats, term, or setup fees, so no annual cost can be computed for our headcount from what is published. 1 5 11

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined ⚠ unverified — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Interact

Is Interact European?

Yes, though not from the EU. whats-best.ai classifies Interact as UK / wider Europe.

Where does Interact store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

Does Interact have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

What are the best alternatives to Interact?

As of 3 Nov 2026, the panel rates Flip (3.5/5), Workvivo by Zoom (3/5) and Staffbase (3/5) highest among the other 17 Employee Communication & Intranet products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Flip (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Interact alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (18)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.interactsoftware.com Checked 29 Oct 2026 Details →
  2. 2 Features page (mobile intranet) www.interactsoftware.com Checked 29 Oct 2026 Details →
  3. 3 Features page (analytics) www.interactsoftware.com Checked 29 Oct 2026 Details →
  4. 4 Features page (translation) www.interactsoftware.com Checked 29 Oct 2026 Details →
  5. 5 Pricing page www.interactsoftware.com Checked 29 Oct 2026 Details →
  6. 6 Privacy policy www.interactsoftware.com Checked 29 Oct 2026 Details →
  7. 7 Security / trust page www.interactsoftware.com Checked 29 Oct 2026 Details →
  8. 8 Subprocessor list www.interactsoftware.com Checked 29 Oct 2026 Details →
  9. 9 Reach & targeted announcements — found from sitemap developer.interactsoftware.com Checked 29 Oct 2026 Details →
  10. 10 Reach & targeted announcements — found from sitemap developer.interactsoftware.com Checked 29 Oct 2026 Details →
  11. 11 Pages, documents & knowledge — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  12. 12 Pages, documents & knowledge — found from sitemap developer.interactsoftware.com Checked 29 Oct 2026 Details →
  13. 13 Engagement, surveys & onboarding — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  14. 14 Engagement, surveys & onboarding — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  15. 15 Works council, private phones & privacy by design — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  16. 16 Works council, private phones & privacy by design — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  17. 17 Integration, identity & administration — found from sitemap www.interactsoftware.com Checked 29 Oct 2026 Details →
  18. 18 Integration, identity & administration — found from sitemap developer.interactsoftware.com Checked 29 Oct 2026 Details →