Reach & targeted announcements
How this is scored
How a message reaches every employee: a news feed and announcements on phone, browser and shared devices, targeting by site, department, role and language, access for staff without a company email address (invite codes, phone number, personnel number, QR codes, kiosk or shared devices), push notifications, mandatory reading with read confirmation, urgent alerts, scheduled posts, and reach analytics per message and audience.
0 — Not a communication tool; the company cannot publish news or announcements to employees in the product.
3 — A news feed or announcement channel for employees with company accounts; targeting, access without a company email address and reach figures are basic or not described.
5 — News and announcements targeted by group, site or role, delivered to a mobile app with push notifications and to the browser, employees without a company email address able to log in, and views or reach shown per post.
8 — Targeting by site, department, role and language from HR data, login documented for staff without email or company devices (personnel number, SMS code, shared devices), mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled and multi-channel posts (app, email, intranet, screens), and reach analytics per audience.
10 — Reach that can be proved: delivery and reading tracked per channel against the whole workforce, offline access and low-bandwidth delivery documented, crisis messages with acknowledgement and escalation, aggregated reports exportable, and the reach analytics described with the data they use.
The Microsoft 365 Administrator
This is close to what a split workforce like mine needs: precise targeting by department, role and location with multilingual delivery, QR-code onboarding and app access for staff without a corporate email address, must-read content that stays visible until acknowledged with custom confirmations, real-time urgent alerts, and unified publishing across app, email, Teams and screens with reach, reading and acknowledgement tracked by audience, location, channel and device. I found no public information on read reminders, alerts overriding quiet settings, or offline delivery. 2 3 6 9 10 11