ERP
Xentral
EU-Made Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Xentral ERP Software GmbH · xentral.com
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Xentral at a glance
- Vendor
- Xentral ERP Software GmbH
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Starting price
- “Starter Für Betriebe, die wachsen und mehr Überblick brauchen. Ab 349 €/Monat” (vendor’s words) source, captured 26 Oct 2026
- Panel verdict
- The AI panel rates Xentral 3/5, the mean of 6 judges. Xentral, a cloud ERP from Xentral ERP Software GmbH of Augsburg, earns its best score on orders and inventory — a flat 8 — for scanner goods receipt, batch picking, batch, serial and best-before tracking across warehouses, and real-time stock played back to every channel. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Xentral, a cloud ERP from Xentral ERP Software GmbH of Augsburg, earns its best score on orders and inventory — a flat 8 — for scanner goods receipt, batch picking, batch, serial and best-before tracking across warehouses, and real-time stock played back to every channel. Sovereignty scores lowest at 4 to 5: the German contracting entity, register entry, data processing agreement and external German data protection officer are published, but the privacy policy names Amazon Web Services Inc. of Seattle as provider, the stated Germany server location refers to the website, and we found no public information on where the ERP's business data is hosted. Finance and compliance scores 5 to 6: e-invoicing, payment matching and a one-click DATEV export are documented, while the vendor's pages mark the balance list, VAT advance returns and direct booking as a long-term goal or limited to corrections. Spreads never exceed a point: production and projects at 6-7 around the vendor's simple-to-medium ceiling, pricing transparency at 5-6 around from-prices whose annual total the pages cannot compute.
Speaks for it
- Orders and inventory scores 8 on a scanner-based chain from goods receipt and batch picking to batch, serial and best-before tracking across warehouses
- E-invoices are sent automatically in ZUGFeRD and XML since 1 January 2025, incoming ZUGFeRD, XRechnung, XML and PDF documents are captured with the booking prepared for release, and a one-click DATEV export covers the accountant hand-over
- Typical go-live is 8-12 weeks with certified partners, named customer cases from 18 days, and 56+ partner agencies in tiered levels
- The marketplace claims 200+ integrations, with Shopify, Shopware, Amazon and eBay connections free of charge and legacy documents importable via a document importer
- Four of five editions carry public from-prices — Launch ab 99 €/Monat, Starter ab 349 €/Monat, Business ab 649 €/Monat, Pro ab 849 €/Monat — with unlimited users at no extra cost and a 14-day trial without credit card
Held against it
- Sovereignty scores 4 to 5: the privacy policy names Amazon Web Services Inc. of Seattle as provider, the stated Germany server location refers to the website, and we found no public information on where the ERP's business data is hosted
- The books close outside the system — the vendor's own pages state that the balance list, VAT advance returns and direct booking from within the system are a long-term goal or limited mainly to corrections, with the immutable journal marked coming soon
- Production depth is capped by the vendor's own statement: built for simple to medium requirements, not laid out for several manufacturing stages, detailed capacity planning, fine scheduling or machine connection
- Prices are stated to depend on revenue and shipping volume with no published rule, Scale is auf Anfrage, and we found no public information on implementation fees, minimum term or data return on cancellation
- Integration and portability scores 6, where we found no public information on a public versioned API reference, on webhooks, or on a documented full export of master data, documents and postings when leaving
Best for
- You are a multichannel retailer or e-commerce brand fighting overselling — orders flow in from Shopify, Shopware, Amazon and eBay and stock is played back to every channel in real time, the strongest-scored area of the bench
- You keep your books in DATEV and want GoBD-compliant invoicing, payment matching from PayPal, Stripe, Klarna and Amazon, and a one-click export to your accountant
- You do simple-to-medium assembly — kit sets, one production stage — or run a service business invoicing logged project hours and subscription invoices
- You want a migration you can plan: typical go-lives of 8-12 weeks, certified partners, and 56+ partner agencies for implementation and first-level support
Avoid if
- You need the ledger to close inside the ERP — the vendor itself states that the balance list, VAT advance returns and direct booking from within the system are a long-term goal or limited mainly to corrections
- You run multi-stage manufacturing, detailed capacity planning, fine scheduling or machine connection — the vendor states Xentral is not laid out for these
- You require no US-linked provider in your chain — the privacy policy names Amazon Web Services Inc. of Seattle as its provider
- You must know your real annual cost before a sales call — ask the vendor: the public pages we read do not show it
The scores
| Criterion | Panel median |
|---|---|
| Finance, tax & compliance | 3 of 5 |
| Purchasing, inventory & order processing | 4 of 5 |
| Manufacturing, services & projects | 3 of 5 |
| Integration, API & data portability | 3 of 5 |
| Rollout, roles & operations | 3.5 of 5 |
| European sovereignty | 2 of 5 |
| Pricing transparency | 3 of 5 |
Finance, tax & compliance
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How this is scored
Whether the ERP keeps books a tax adviser and an auditor accept: general and subledgers, VAT per country, GoBD-compliant posting and archiving, e-invoices sent and received (XRechnung, ZUGFeRD), payments and dunning, and a DATEV export or a documented hand-over to the accountant.
0 — No accounting at all; invoices leave as PDFs and the books are kept somewhere else by hand.
3 — Invoices and credit notes are created in the system, but there is no ledger, no stated GoBD compliance and no export the accountant can import.
5 — Invoices, open items and payments in the system with a DATEV or accounting export, VAT rates per item, dunning, and e-invoices in XRechnung or ZUGFeRD format sent to customers.
8 — Full financial accounting or a live-synchronised one: general, receivables and payables ledgers, incoming e-invoices read and matched to purchase orders, bank feeds with payment matching, OSS and reverse-charge VAT, GoBD compliance stated with a procedure documentation, and several companies in one tenant.
10 — The money side closes inside the system: an auditor's GoBD or IDW PS 880 attestation published, consolidation and intercompany postings across entities, fixed assets and cost accounting, every posting traceable to the order, goods movement and user behind it, and period close with locked periods documented.
The Managing Director
Invoices, payments and dunning run in the system with automatic VAT splitting, OSS readiness, e-invoices sent as ZUGFeRD and XML and received in XRechnung, ZUGFeRD, XML and PDF, plus a one-click DATEV export and DATEVconnect online — exactly the hand-over my accountant wants, and GoBD-compliant invoicing is stated. The ledger side is still moving: the immutable journal is marked coming soon, the receivables overview and tax module are in further development, and direct booking is described as planned and limited mainly to corrections. 8 9 4
The Head of Finance
Invoices leave as e-invoices in ZUGFeRD and XML, incoming ones are read in ZUGFeRD, XRechnung, XML and PDF with the booking prepared for release, and a one-click DATEV export covering invoices, credit notes, liabilities and accounts is exactly the hand-over my tax adviser wants. But the books close elsewhere: the vendor itself states that BWA, Saldenliste and UStVA directly from Xentral are a long-term goal, direct booking is only planned in limited scope, the immutable journal is marked as coming soon, and we found no public information on a GoBD procedure documentation or several companies in one tenant. 8 9 4 12
The Operations Lead
Invoices go out automatically and GoBD-compliant, e-invoices in ZUGFeRD and XRechnung, incoming documents in ZUGFeRD, XRechnung, XML and PDF are read by an agent for my release, payments are matched from PayPal, Stripe, Klarna and Amazon against a bank connection, dunning sits in the higher plan, and a one-click DATEV export with DATEVconnect carries everything to the accountant. The captured pages themselves say the finance suite cannot yet produce the balance list, BWA or VAT pre-registration directly from within the system and that an immutable journal is coming soon, so the books close next door in DATEV rather than inside this ERP. 8 9
The Online Retailer
One-Stop-Shop readiness, a one-click DATEV export covering invoices, credit notes, liabilities and accounts, automatic VAT splitting and GoBD-compliant invoice processing are exactly what my tax adviser wants, and invoices go out as PDF (ZUGFeRD) and XML while incoming ZUGFeRD and XRechnung are read in. But the finance pages state that balance lists, VAT advance returns and direct booking from inside Xentral are a long-term goal, with the journal and the customer/supplier balance view still in development — so the ledger itself stays with the accountant. A solid hand-over rather than full accounting. 8 9 4
The IT Integrator
The finance pages show a working pre-accounting layer: invoices and credit notes, automated payment matching from PayPal, Stripe, Klarna and Amazon, dunning in the Pro plan, e-invoices sent automatically in ZUGFeRD and XML since 1 January 2025 and read in ZUGFeRD, XRechnung, XML and PDF, GoBD-conformant invoice processing, OSS readiness and a one-click DATEV export with a full export list. But the pages themselves say the ledger side is not there yet — BWA, Saldenliste and UStVA directly out of the system are a long-term goal, direct posting is limited to corrections, and several ledger features are marked as in further development or coming soon, so the books do not close inside the system. 8 9 4
The Skeptic
Invoices with dunning, automated payment reconciliation, OSS readiness, e-invoices sent as ZUGFeRD PDF plus XML with incoming XRechnung read, and a one-click DATEV export to the accountant are all documented — that is the level of a well-automated pre-accounting hand-over, not a ledger. The vendor's own FAQ states that BWA, Saldenliste and UStVA directly from the system are a long-term goal, direct posting is planned mainly for corrections, and the immutable journal and receivables offsetting are marked as coming or in further development. GoBD-compliant invoicing is stated; we found no public information on a procedure documentation or reverse-charge handling. 8 9 4
Purchasing, inventory & order processing
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How this is scored
The goods chain from supplier to customer: quotes, orders and order confirmations, purchasing and goods receipt, stock per warehouse and bin, batch and serial numbers, picking and shipping, returns — and whether each step posts through to the next document and to the ledger instead of being retyped.
0 — No order or stock handling; the product is a contact list or an invoicing tool.
3 — Items with a stock count and an order list, but purchasing, goods receipt and delivery are not connected and stock is corrected by hand.
5 — Quote, order, delivery note and invoice as one document chain, purchase orders with goods receipt booking stock, and stock levels with reorder points per item.
8 — Several warehouses and storage bins, batch and serial number tracking, mobile picking and scanning, carrier and shop or marketplace connections, returns with restocking and credit note, drop shipping, and stock valuation that flows into the books.
10 — The goods chain runs and is evidenced in the system: demand-driven purchasing proposals, EDI with suppliers and customers, fulfilment and multi-channel stock allocation, best-before and recall traceability per batch from supplier to customer, and every movement attributed and dated.
The Managing Director
Orders from shops, marketplaces or CSV run through payment, picking, shipping, invoice and posting; goods receipt with scanner books stock, batch picking scans location, article and box, and multiple warehouses, batch, serial and best-before tracking, returns with credit notes, carrier connections and stock valuation from purchase prices are all described. Purchase orders and order proposals are absent in several lower packages and the AI purchasing agent is announced as not yet available; we found no public information on drop shipping. 1 3 10 11
The Head of Finance
The goods chain is documented end to end: orders from shops and marketplaces flow in automatically and update stock in real time, purchase orders come with scanned goods receipt and over/under-delivery detection, multiple warehouses carry batch, serial and best-before tracking with FiFo and LiFo, mobile batch picking scans the storage location, and ready-made carrier connections print the label while packing, with returns turned into credit notes and order proposals and EDI on top. Stock is valued from purchase price and every order logs who processed what and when; we found no public information on drop shipping or recall traceability per batch from supplier to customer. 3 10 11 12 14
The Operations Lead
This chain is real: goods receipt on the scanner with allocation to replenishment or picking areas and label printing, multi-order batch picking that scans storage location, article and box, a counting app capturing batch, serial number and best-before date, stock per warehouse and channel in real time, DHL, DPD and UPS labels printed while packing, returns with credit notes through the 8returns portal, and reorder-triggered purchase suggestions with an AI purchasing agent announced. I found no public information on recall traceability per batch from supplier to customer, and EDI appears as a listed feature and a partner connector. Two warehouses of mine would run on this without a whiteboard. 3 10 11
The Online Retailer
This is the strongest part for me: ready-made Shopware, Amazon and eBay connections with orders flowing in automatically and stock played back to every channel in real time, which is precisely what would have prevented my overselling. Multiple warehouses with storage-location scanning, batch and best-before tracking, pick-and-pack with the label printed while packing, DHL/DPD/UPS, returns with credit notes and automatic reordering at minimum stock are all documented, plus EDI and purchase-order suggestions. The plan comparison greys out purchase orders and order proposals in lower plans, and I found no public information on drop shipping, so it sits just below the top. 3 10 11 13 4
The IT Integrator
The goods chain is the strongest part: a documented process from order through payment, picking, shipping, invoice and posting, purchase orders with scanner-based goods receipt that books stock, real-time stock across unlimited warehouses, batch, serial and best-before tracking with FiFo/LiFo, mobile batch picking with location, article and box scanning, DHL/DPD/UPS and shop/marketplace connections, returns with credit notes, order suggestions and EDI, plus stock valuation from purchase prices. What I did not find documented is recall traceability per batch from supplier to customer and attributed, dated warehouse movements — that keeps it off the top level. 3 10 11 13 14
The Skeptic
The chain from order through payment, picking, shipping, invoice to posting is documented step by step, purchase orders with scanner-based goods receipt feed the stock, reorder levels with automatic reordering and order proposals exist, and the pages evidence unlimited warehouses with real-time stock, batch, serial and best-before tracking, mobile batch picking with bin scans, carrier and marketplace connections, returns with credit notes and EDI. That is squarely the multi-warehouse, scanning, multi-channel level. We found no public information on drop shipping or restocking of returns, and stock valuation is purchase-price based without depreciation. 1 3 11 13 14
Manufacturing, services & projects
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How this is scored
The depth for the buyer's own business model: bills of materials, work orders and capacity planning for manufacturers; projects, time, resources and milestone billing for service firms; contracts, subscriptions and field service. A product is judged on the models it says it serves.
0 — Nothing beyond trading goods; no bills of materials, projects or service billing.
3 — A simple kit or set of items, or a project tag on invoices, but no production orders, no time recording and no planning.
5 — For at least one model a working core: bills of materials with production orders consuming stock, or projects with time recording and billing from logged hours, with the supported models named on the vendor's pages.
8 — Multi-level bills of materials with routings, work centres and capacity planning, or projects with budgets, resource planning, milestone and recurring billing, and service or maintenance contracts — with costs flowing to cost accounting.
10 — Industry depth documented for the models served: MRP runs with material and capacity planning, shop-floor data capture and quality checks, variant configuration, or full professional-services automation with utilisation, contracts and revenue recognition — each described with its limits in public documentation.
The Managing Director
The vendor names its models: bills of materials with production orders, time recording per production order by tablet or scanner, internal and outsourced production on one platform, and for services projects with logged hours billed in two clicks plus subscription and collective invoicing. The pages themselves cap the depth — Xentral is stated as built for simple to medium production and not laid out for several manufacturing stages, detailed capacity planning or machine connection — and we found no public information on project budgets, resource planning or milestone billing. 12 13 4
The Head of Finance
Both models are named with working cores: piece lists with production orders including material consumption and time per order, outsourced production on the same platform, and for service firms projects with sub-projects, hours booked to the project and invoiced with two clicks, plus subscription and rental invoices and digitally signed service reports. The vendor itself states the limits — simple to medium production, not built for several manufacturing stages, capacity planning or machine connection — and we found no public information on project budgets or resource planning. 12 13 4
The Operations Lead
Bills of materials with traceable resource use in the finished product, production orders with time booked per order on a tablet or scanner including material consumption, outsourced production managed on the same platform, and costing that folds shipping, energy and wages into the article price; service firms get projects, time recording and invoicing of logged hours. The vendor states its own ceiling: simple to medium production, not designed for multiple production stages, detailed capacity planning, fine scheduling or machine connection. That is honest scope and enough for my one assembly line. 12 13
The Online Retailer
Bills of materials with production orders, material consumption and time per order via tablet or scanner are documented, and service firms get projects with sub-projects, logged hours exported to the invoice in two clicks, plus subscriptions, repair orders and digitally signed service reports — both models are named publicly. The vendor itself states the system is built for simple to medium production and not for multi-stage manufacturing, capacity planning or machine connection, which is honest but caps the depth. Fine for my kit sets, not for a factory. 12 13
The IT Integrator
For manufacturing the pages document bills of materials with production orders consuming stock, external production orders, per-order time tracking on tablets or scanners with material consumption, and post-calculation — and they state the limits openly: not designed for multi-stage manufacturing, detailed capacity planning, fine scheduling or machine connection. Services get projects with subprojects, hours booked and billed from logged time, service reports signed on site and subscription billing; no routings, work centres or MRP runs are documented, which keeps it below the deeper level. 12 13 4
The Skeptic
Two models are served with working cores: bills of materials with production orders and per-order time capture including material consumption, and projects with subprojects, hours booked to the project and invoiced with two clicks, digitally signed service reports and subscription or rental invoicing. The vendor itself states the production fit ends at simple-to-medium requirements and names multi-stage manufacturing, capacity planning, fine scheduling and machine connection as out of scope. We found no public information on project budgets, resource planning or milestone billing. 12 13
Integration, API & data portability
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How this is scored
How the ERP connects and how the data gets in and out: a public API reference, webhooks, standard connectors for shops, marketplaces, banks, payroll, DATEV and BI, data import from the previous system, and a documented full export when the company leaves.
0 — No API, no import and no export beyond printing.
3 — CSV import and export of some lists, a few named integrations, but no public API documentation and no full export.
5 — A documented REST or OData API, CSV or Excel import for master data and open items, and standard connectors to common shops, banks and DATEV.
8 — A public, versioned API reference covering all main objects with webhooks, a connector marketplace, a documented migration path from named predecessor systems, and a full data export of master data, documents and postings available to the customer.
10 — Open by design and evidenced: complete API coverage with sandbox tenants and rate limits stated, open data formats or open-source code, a contractual exit with export format and timeline, and self-hosting or on-premise as a documented alternative to the vendor's cloud.
The Managing Director
An open API and the Xentral Connect middleware are named, order import runs via CSV, XML or API, a document importer brings receipts from the previous system in already allocated and booked, and a marketplace with monthly prices covers shops, marketplaces, carriers and finance software including DATEV. We found no public information on a public versioned API reference with webhooks or on a full export of master data, documents and postings when leaving — the two points that decide my exit risk. 2 10 14 8
The Head of Finance
A connector marketplace with over 200 named integrations priced per month covers shops, marketplaces, payment providers, carriers, DATEV and BI, other channels attach via CSV, XML or the open API, and legacy documents come in through a document importer. We found no public information on a public versioned API reference, webhooks, or a documented full export of master data, documents and postings when a company leaves. 2 4 10 11 14
The Operations Lead
The marketplace is broad — Shopify, Shopware and WooCommerce sync orders and stock back in real time, Amazon, eBay and Zalando and many more are free, partner connectors carry monthly prices, and anything without a connector goes over an open API, Xentral Connect or CSV, XML and API bulk import, with legacy documents importable from the previous system. I found no public information on a public API reference covering the main objects, on webhooks, or on a documented full export of master data, documents and postings when a company leaves; rate limits appear only as a top-tier plan feature. 2 8 10 14
The Online Retailer
The connector marketplace is broad — Shopware, Amazon and eBay at no charge, over 200 further integrations, CSV/XML/API fallback for other channels, legacy documents importable via the document importer, and an old warehouse system like Pixi connectable via API, FTP or CSV. I found no public information on API reference documentation, webhooks, or a documented full export when a company leaves, and the Scale plan promises maximum API rate limits without stating them. Open in practice, less open on paper. 2 14 8 11 4
The IT Integrator
An open API is named, with API access from the Business plan, maximum API rate limits and volume in Scale, a pricing FAQ covering API, Flows and Xentral Connect, and CSV, XML and API bulk import plus a document importer for receipts from the previous system; the marketplace lists 200+ connectors with monthly prices, including DATEV, shops, carriers, payroll via Personio and a free MCP server connecting ChatGPT and Claude to live ERP data. What I could not find is a public, versioned API reference, webhooks, a developer sandbox, or a documented full export of master data, documents and postings when the company leaves — the exact things I need to sign a contract. 2 14 10 8 4 6
The Skeptic
A real connector marketplace with individual monthly prices, a 200-plus integration claim, CSV, XML and API bulk import of orders, a document importer for receipts from the previous system and the DATEV export give genuine connectivity. An open API and per-plan API access with maximum rate limits in the top plan are named, but we found no public API reference documentation, no webhooks, and no public information on a documented full export of master data, documents and postings for the day the company leaves. How the data gets out again is the unanswered question here. 2 9 10 14 15
Rollout, roles & operations
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How this is scored
What it takes to go live and run the system: implementation path (self-service, vendor, partner network), onboarding and training, roles and permissions, audit log, updates and customisation that survive them, support channels and service levels, and availability.
0 — No information on implementation, roles, support or availability.
3 — A contact form and a help page, but no stated implementation path, no role model and no support terms.
5 — A described onboarding or implementation offer, user roles with permissions, a help centre with current documentation, and support channels with hours.
8 — Implementation methods with typical duration stated, a certified partner network or vendor services listed, fine-grained permissions with a change log, customisation without code that survives updates, and published service levels for support and availability.
10 — Operations are evidenced: a status page with uptime history, release notes and an update policy, a field-level audit trail, sandbox or test tenants, and support, training and implementation terms public enough to plan a go-live without a sales call.
The Managing Director
Go-live planning is concrete: typical go-live in 8–12 weeks with named customer examples at 18 days, six weeks and under two months, standard processes and certified partners carrying the switch without a delivery stop, 56+ partner agencies listed by tier, support via helpbot, help centre, community and ticket with an emergency flag, and no-code Xentral Flows built without waiting for the next release. Beyond a per-order log of who did what and when, we found no public information on a role and permission model, a change log, or published service levels and availability beyond the Premium-SLA named for the top package. 1 2 3 4 17
The Head of Finance
Go-live is planned in 8 to 12 weeks with named customer examples from 18 days, a tiered network of 56+ certified partner agencies covers implementation and first-level support, and support runs through helpbot, help centre, community, academy and tickets with an emergency flag. Customisation without code exists in Xentral Flows with automatic updates; we found no public information on user roles and permissions or on published service-level figures beyond a Premium-SLA label in the top plan. 2 3 4 17
The Operations Lead
Implementation is planned and timed: typically eight to twelve weeks with certified partners, named customer go-lives from 18 days to two months, 56-plus partner agencies in tiered levels covering implementation and first-level support, Help Center, Academy and ticket support with an emergency flag, no-code automations via Flows, and automatic updates in a cloud-native setup. Each order also carries a log of who handled what and when. I found no public information on a user and permissions model, on sandbox or test tenants, or on a status page with uptime history, and a guaranteed-availability service level appears only as a top-tier plan marker. 1 3 4 10 17
The Online Retailer
A typical go-live of eight to twelve weeks with named customer examples as fast as 18 days, 56+ certified partner agencies for implementation and first-level support, help centre, community and academy, a ticket system with an emergency flag, and no-code flows that survive automatic updates give me a migration I can plan. I found no public information on an uptime figure behind the premium service level, a status page, or a role and permissions model beyond the per-order processing log. Rollout is plannable; the operations guarantees stay vague. 2 3 17 4
The IT Integrator
Go-live is unusually well covered: 8-12 weeks typical with preconfigured processes, named customer cases from 18 days to two months, and a 56+ certified partner network with gold, silver and bronze tiers doing implementation and first-level support; support runs through helpbot, help centre and tickets with an emergency flag, plus Academy and learning paths, no-code customisation in Flows, automatic updates and a Premium SLA named for the Scale plan. But the captured pages show no roles and permissions model, no system-wide change log beyond a per-order history of who did what when, and no published availability figures or status page. 2 3 17 4 10
The Skeptic
Typical go-live is stated at 8-12 weeks with named customer examples, 56-plus certified partner agencies in gold, silver and bronze tiers are listed with implementation, first-level support and consulting services, and there is an Academy, help centre, community, helpbot and ticket support with an emergency prioritisation flag; a Premium-SLA appears in the top plan. We found no public information on a role or permission model, on published availability figures or a status page, and the SLA is named but not quantified. The order-level protocol showing who processed what and when is the only audit-trail evidence on the pages. 1 3 4 10 16 17
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where the ERP data — customers, suppliers, prices, postings, employees — is hosted, and who the subprocessors are (cloud infrastructure, email, support tooling, AI features). Independently sourced by the sovereignty pipeline; an ERP holds a company's entire commercial record, so the ownership chain counts, not only the server location.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (US hyperscaler, AI features, support or email tooling) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered, and an on-premise or EU-only hosting option stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a certification such as ISO 27001 or BSI C5 published rather than implied.
The Managing Director
The contracting entity is Xentral ERP Software GmbH in Augsburg with a German commercial register entry, hosting is stated as in Germany, a data processing agreement is offered and a German external data protection officer is named. But the named provider is Amazon Web Services Inc. with a Seattle address, Google and Facebook marketing tools and ChatGPT or Claude connections via MCP run through non-EU providers without a stated safeguard, and we found no public information on the ownership chain or a certification; an on-premise option appears only in a general explanation of operating models while all published packages are cloud. 5 6 7 14
The Head of Finance
The contracting entity is the German Xentral ERP Software GmbH with register court and VAT ID in Augsburg and a data processing agreement is offered, while the privacy policy names Amazon Web Services Inc. of Seattle as the provider and states the server location as Germany — a US hyperscaler in the chain. We found no public information on the ownership chain, further subprocessors behind the ERP service, or a certification such as ISO 27001 or BSI C5. 5 6 7
The Operations Lead
The contracting entity is a German GmbH in Augsburg with register court and VAT ID published, a data processing agreement is offered, and an external German data protection officer is named. The privacy policy names Amazon Web Services Inc. with a Seattle address as its provider along with Google Analytics and the Facebook pixel, and states the website server sits in Germany. We found no public information on the ownership behind the GmbH, on where the ERP's customer data itself is hosted, or on a certification such as ISO 27001. 5 6 7
The Online Retailer
The contracting entity is clearly German — Xentral ERP Software GmbH in Augsburg, registered at Amtsgericht Augsburg — with a data processing agreement offered and an external German data protection officer. The privacy policy names Amazon Web Services Inc., a Seattle company, as provider while locating the server in Germany, and Google and Facebook tools run on the website; I found no public information on where the ERP data itself is hosted, on the ownership chain, or on further subprocessors. European front door, partly unproven chain behind it. 5 7 6
The IT Integrator
The contracting entity is proven German — Xentral ERP Software GmbH, registered at Amtsgericht Augsburg, HRB 23930 — and a data processing agreement is offered in the terms; the privacy policy names AWS, a Seattle-based entity, as provider with the server located in Germany, and US marketing tools such as Google Analytics and the Facebook pixel with IP anonymisation stated. What I could not confirm is the ownership chain or where the ERP's business data itself is hosted — the stated server location refers to the website — and the subprocessors behind the actual service are not listed, so only part of the chain is evidenced. 5 7 6
The Skeptic
The contracting entity is proven European — Xentral ERP Software GmbH, Viktoriastraße 3b, 86150 Augsburg, Amtsgericht Augsburg HRB 23930 — a data processing agreement is offered, and an external German data protection officer is named. The privacy policy names Amazon Web Services Inc. of Seattle as the service provider while stating Germany only for the website server, and we found no public information on where the ERP tenants' commercial data is hosted, on the ownership chain, on further subprocessors behind the service, or on a certification. A German entity and a DPA are real, but the residency of the actual ERP data is what matters here and it stays unproven. 5 6 7
Pricing transparency
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How this is scored
Whether a company can compute the real annual cost from public pages alone: price per user, module, company or transaction volume, which modules (accounting, warehouse, production, POS) cost extra, implementation and onboarding fees, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call or a partner proposal.
3 — A starting price or "from" figure exists, but what is included and how it scales with users, modules or companies is unclear.
5 — Prices per edition or module are public with the main inclusions, but at least one commonly needed piece (implementation, extra companies, warehouse or production module, API use) is unpriced or "on request".
8 — Every edition and module priced publicly with its scaling rule (per user, company or volume), onboarding and implementation packages priced, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given company size and module set, with every add-on, implementation, support and hosting cost and the cancellation and data-return terms published.
The Managing Director
Editions are public with their inclusions — Launch ab 99 €/Monat through Pro ab 849 €/Monat — users cost nothing extra, the plan matrix shows which functions sit in which package, and marketplace connectors carry monthly prices. But prices are stated as depending on revenue and shipping volume, the top package Scale is "Auf Anfrage", and we found no public information on implementation or onboarding fees, minimum term, VAT treatment or data return on cancellation — so I cannot compute my real annual cost without a sales call. 4 3 2 14
The Head of Finance
Four of five editions carry public from-prices — Launch ab 99 €/Monat up to 500.000 € annual revenue, Starter ab 349 € with 500 orders a month and unlimited users, Business ab 649 €, Pro ab 849 € — with a feature matrix per plan and marketplace connectors priced individually. The top plan Scale is auf Anfrage, the prices are stated to depend on revenue and shipping volume without a published rule, and we found no public information on implementation fees, minimum term, VAT treatment or what happens to the data on cancellation. 4 3 2 14
The Operations Lead
The plan ladder is public with real numbers: Launch from 99 € per month for companies up to 500,000 € annual revenue, Starter from 349 € per month including 500 orders per month and unlimited users, Business from 649 € per month, Pro from 849 € per month, users never cost extra, and feature matrices show where purchase orders, purchase suggestions or the MCP server drop out. But prices are stated to depend on revenue and shipping volume with no stated rule, the Scale tier is on request, and I found no public information on implementation and onboarding fees, minimum term or data return on cancellation. I can budget a range, not the real annual cost. 2 3 4 14
The Online Retailer
Edition prices are public — from 99 €/Monat for Launch up to 849 €/Monat for Pro, users unlimited at no extra cost, a 14-day trial without credit card — and the inclusions per plan are listed in detail. But the Scale plan is only on request, implementation costs are not priced, and the pricing page itself says prices depend on revenue and shipping volume without publishing the rule — for me that is exactly the bill that moves when Christmas orders spike. I can see the entry price, not my real annual cost. 4 2 3
The IT Integrator
Five editions are public — Launch ab 99 €/Monat, Starter ab 349 €/Monat, Business ab 649 €/Monat, Pro ab 849 €/Monat, Scale on request — each with a feature list, unlimited users at no extra cost and a 14-day trial without credit card, and even marketplace connectors carry monthly prices. But these are starting figures that depend on revenue and shipping volume with no published scaling rule, implementation through partners is unpriced, and minimum term, VAT treatment and what happens to the data on cancellation are not on the captured pages, so the real annual cost is not computable. 4 2 14
The Skeptic
Five editions carry published from-prices — Launch ab 99 €/Monat, Starter ab 349 €/Monat, Business ab 649 €/Monat, Pro ab 849 €/Monat, Scale Auf Anfrage — with per-plan feature matrices, unlimited users at no extra cost, an order-volume cap on the entry plan, and individually priced connectors on the marketplace, which is more public pricing than most ERP vendors show. But the prices themselves are stated to depend on revenue and shipping volume, and we found no public information on implementation or onboarding fees, minimum term, VAT treatment of the plan prices, or the data-return terms on cancellation. The real annual cost is therefore not computable from the pages alone. 2 3 4 14
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined ⚠ unverified | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 4 Report an error |
Questions about Xentral
Is Xentral European?
Yes. whats-best.ai classifies Xentral as EU-Made.
Where does Xentral store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Xentral have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Xentral?
As of 29 Oct 2026, the panel rates Odoo (4/5), weclapp (3.5/5) and Haufe X360 (3.5/5) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Odoo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Xentral alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data residency, Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. The Frankfurt region is in the EU, and the excerpt names no contracting AWS entity or any other subprocessors.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 43 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 17 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (17)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage xentral.com Checked 26 Oct 2026 Details →
- 2 Features page (ERP) xentral.com Checked 26 Oct 2026 Details →
- 3 Features page (inventory) xentral.com Checked 26 Oct 2026 Details →
- 4 Pricing page xentral.com Checked 26 Oct 2026 Details →
- 5 Legal notice xentral.com Checked 26 Oct 2026 Details →
- 6 Terms of service xentral.com Checked 26 Oct 2026 Details →
- 7 Privacy policy xentral.com Checked 26 Oct 2026 Details →
- 8 Finance, tax & compliance — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 9 Finance, tax & compliance — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 10 Purchasing, inventory & order processing — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 11 Purchasing, inventory & order processing — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 12 Manufacturing, services & projects — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 13 Manufacturing, services & projects — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 14 Integration, API & data portability — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 15 Integration, API & data portability — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 16 Rollout, roles & operations — found from sitemap xentral.com Checked 26 Oct 2026 Details →
- 17 Rollout, roles & operations — found from sitemap xentral.com Checked 26 Oct 2026 Details →