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HR Management

iTrent

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by MHR International Ltd · www.mhrglobal.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The panel's verdict

iTrent, from MHR International Ltd, is captured here on a single vendor homepage, and the scores follow that shape: payroll strongest, most other criteria low. Payroll readiness spans 4 to 6 — judges credit the pitch of real-time payroll software plus fully managed payroll services as payroll living inside the product rather than behind an export, while finding no public information on export formats, pre-payroll checks, variable pay or mid-month joiners and leavers. Time and absence spans 0 to 1 and employee data governance 0 to 1, with no public information on vacation, sickness, working-time recording, retention, deletion, role separation or a data processing agreement. Core HR records is uniform at 2, resting on the "entire employee lifecycle" sentence alone, and sovereignty attributes are empty on record — no public information on hosting region, contracting entity or subprocessors. Recruiting and onboarding spans 2 to 4, with judges crediting anywhere from a bare naming to a claimed end-to-end join path. No price of any kind appears on the captured page.

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Speaks for it

  • Payroll is positioned inside the product — real-time payroll software plus fully managed payroll services — rather than behind an export handoff
  • People, payroll and finance are described as connected in one intelligent ecosystem the vendor calls People First
  • The HR module is described as managing the entire employee lifecycle, from recruitment and onboarding to performance, learning and development
  • The vendor page reports 1,400+ organisations and a rating of 4.4/5

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Held against it

  • We found no public information on vacation, sickness or working-time recording
  • We found no public information on retention periods, deletion, role separation or a signable data processing agreement
  • We found no public information on the personnel file — document storage, org structure, custom fields or dated change history
  • We found no public information on payroll month-end mechanics — export formats, variable pay, mid-month joiners and leavers, pre-payroll checks
  • We found no public information on hosting region, contracting entity or subprocessors

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Best for

  • You want payroll inside the HR platform, with a fully managed payroll service as an option — the strongest scoring area at 4 to 6
  • Your team already records time, absences and working time in another system and would keep it there
  • You are building a payroll-led shortlist and plan to press the vendor on file, absence and governance detail in calls

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Avoid if

  • You need German working-time recording or absence handling visible in vendor materials before shortlisting — time and absence scores 0 to 1
  • Your works council or data protection officer requires a published data processing agreement, retention periods and role separation — employee data governance scores 0 to 1
  • You must document hosting region, contracting entity and subprocessors before contracting for personnel data
  • You are replacing a shared drive and need the personnel file — document types, org structure, dated change history — documented up front

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The scores

Digital personnel file & data model

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How this is scored

The system of record: employee master data, the digital personnel file, org structure, custom fields, and whether history is kept rather than overwritten.

0 — A contact list with job titles; no document storage, no org structure, no history — changes overwrite what was there.

3 — Employee records with document upload, but a flat structure: no org chart, few or no custom fields, and no dated history of contract or salary changes.

5 — Digital personnel file with structured document types, an org chart, custom fields, and change history on the core employment fields.

8 — Complete record: versioned contract and compensation history with effective dates, document templates with e-signature, org structure supporting multiple entities and cost centres, and granular field-level permissions.

10 — The file is the single source of truth an auditor could work from: full effective-dated history on every field, retention rules per document type, delegated administration per entity, and export that reproduces the record intact.

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The People Lead

The vendor's page does evidence an HR module that manages the entire employee lifecycle in one place, so a real employee record exists. But I found no public information on the personnel file itself — document types, org structure, custom fields, or whether changes keep their history — and for replacing a shared drive, that silence decides it. 1

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The Payroll Officer

The vendor's own pages say only that an HR module manages the 'entire employee lifecycle' — a marketing sentence with nothing on the personnel file, document types, org structure, custom fields or dated change history. For a system of record I need to see that contract and salary changes keep their dates; I found no public information on any of that. 1

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The Works Council Advocate

The captured page describes an HR module managing the 'entire employee lifecycle', so employee records clearly exist, but I found no public information on a digital personnel file, document storage, an org chart, custom fields, or whether contract and salary changes keep dated history rather than overwriting. Without a documented history trail, this is not yet a record I could review in a co-determination setting. 1

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The Data Protection Officer

The captured page names an HR module managing the employee lifecycle 'from recruitment and onboarding to performance, learning and development', but says nothing about the personnel file behind it. We found no public information on document storage, org structure, custom fields, or whether change history is kept rather than overwritten, so this rests on lifecycle breadth alone. 1

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The IT Integrator

The vendor's page claims an HR module managing the entire employee lifecycle, but we found no public information on the digital personnel file, document storage, org structure, custom fields or change history. For me the record is only the source of truth if it keeps dated history instead of overwriting it, and nothing here evidences that. 1

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The Skeptic

The one captured page markets an HR module that manages "the entire employee lifecycle" but stays at slogan level: we found no public information on document storage, org charts, custom fields, or change history on contracts and pay. A lifecycle claim is not a personnel file, and nothing public shows one. 1

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Payroll handoff

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How this is scored

Whether the month closes cleanly into payroll — DATEV, Lohn und Gehalt, an in-house system or an external tax adviser — and how much of that is automated rather than re-typed.

0 — No payroll path stated at all; whatever leaves the system leaves as a spreadsheet somebody retypes.

3 — Generic CSV export said to be usable for payroll, with no named payroll system, no defined format and no handling of mid-month changes.

5 — A named payroll integration or a documented export format for at least one major system (e.g. DATEV LODAS/Lohn und Gehalt), covering the recurring monthly fields.

8 — Certified or vendor-maintained integration with a named payroll provider, covering variable pay, absences and mid-month joiners and leavers, with a documented pre-payroll check.

10 — Payroll is a first-class part of the product: maintained bidirectional integrations with several named systems, an auditable approval and lock step before transmission, retro-accounting for backdated changes, and the tax adviser given their own access.

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The People Lead

Payroll is clearly central here: the vendor advertises real-time payroll software and fully managed payroll services with accuracy and compliance claims, which is more than a bare export path. I found no public information on integrations or export formats, pre-payroll checks, or how mid-month joiners and leavers are handled, so I cannot credit the higher marks. 1

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The Payroll Officer

Payroll is presented as a product in its own right — 'real-time payroll software' plus a fully managed service, sitting in the same ecosystem as the HR data — which is the opposite of a CSV export and better than a bare export claim. But nothing public covers the close itself: I found no public information on mid-month joiners and leavers, variable pay, backdated corrections or a pre-payroll check, so I cannot say the month ends clean. 1

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The Works Council Advocate

Payroll is presented as a first-class strength — 'real-time payroll software' plus 'fully managed payroll services' — which is a real payroll path and not a retyped spreadsheet. But the page names no payroll system, no export format and no pre-payroll check; I found no public information on DATEV or Lohn und Gehalt handling, variable pay, or mid-month joiners and leavers, so a German month-end cannot be judged from public evidence. 1

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The Data Protection Officer

Payroll is plainly central to the offering — 'intuitive real-time payroll software' alongside 'fully managed payroll services', in a platform said to connect people, payroll and finance. We found no public information on export formats, named payroll integrations, pre-payroll checks or handling of mid-month joiners and leavers, so I cannot credit it beyond the level of a competent named handoff. 1

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The IT Integrator

Payroll is presented as a first-class part of the platform — "intuitive real-time payroll software" plus fully managed payroll services, connected to people and finance in one ecosystem — which puts the monthly run inside the product rather than behind an export. We found no public information on named export formats, variable pay, mid-month joiners and leavers, or a documented pre-payroll check, so it cannot go past the midpoint. 1

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The Skeptic

Payroll is pitched as core to the product — "real-time payroll software" alongside fully managed payroll services — which is more than a generic export handoff. But we found no public information on named payroll integrations or export formats, variable pay, mid-month joiners and leavers, or a documented pre-payroll check, so the month-end mechanics remain unevidenced. 1

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Absence & working-time

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How this is scored

Vacation, sickness and working-time recording — including whether the product meets the German recording duty (BAG 2022, ArbZG) rather than merely offering a timer.

0 — No absence or time handling; both live in a spreadsheet elsewhere.

3 — Vacation requests with an approval step, but entitlement is manual, carry-over is not handled and there is no working-time recording.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic working-time capture with a report per employee.

8 — Configurable per country and contract: pro-rata entitlement, public-holiday calendars per location, break and rest-period rules, overtime accounts, and an export the employer can hand to a labour inspection.

10 — Working-time recording built as a legal obligation rather than a feature: tamper-evident records, documented compliance with the ArbZG recording duty, works-council-configurable monitoring limits, and shift or on-call models handled without add-ons.

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The People Lead

The captured page names recruitment, onboarding, performance and learning, and I found no public information on vacation, sickness, entitlement calculation or working-time recording. Vacation would remain a manual calculation sitting next to the system — the exact thing I am buying to escape. 1

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The Payroll Officer

I found no public information on vacation, sickness or working-time handling on the captured pages — not even a mention. Entitlement, carry-over and the German recording duty are all unevidenced. 1

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The Works Council Advocate

I found no public information on vacation entitlements, carry-over, sickness recording or any working-time capture, even though 'workforce intelligence' is advertised without a word on time data. A product that cannot show from its own pages that it meets the recording duty from the BAG ruling and ArbZG does not come before my committee. 1

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The Data Protection Officer

The captured page says nothing about vacation, sickness or working-time recording; we found no public information on any absence or working-time functionality. Nothing evidenced on this criterion places it at the floor. 1

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The IT Integrator

We found no public information on vacation, sickness, entitlement or working-time recording; the module list names recruitment, onboarding, performance and learning, and time and absence never appear. Nothing in the captured page evidences working-time recording as a legal duty rather than a feature. 1

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The Skeptic

The captured homepage is silent on vacation, sickness and working time; we found no public information on absence handling, let alone German working-time recording compliance. With nothing to assess against, this lands at the bottom of the scale. 1

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Recruiting & onboarding

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How this is scored

The join path — vacancy to signed contract to a person who has an account, equipment and a plan on day one.

0 — Neither applicant tracking nor onboarding exists; hiring happens in a shared inbox.

3 — A basic applicant list with statuses, or an onboarding checklist — one of the two, without the handover between them.

5 — Applicant tracking with a careers page, structured stages and rejection handling, plus a checklist-driven onboarding that carries the hired candidate over into an employee record without re-entry.

8 — Multi-posting to named job boards, interview scheduling and scorecards, GDPR-conscious applicant retention and deletion, e-signed contracts, and onboarding that triggers tasks in IT and payroll.

10 — The whole join is one governed flow: approval-gated requisitions with budget, structured and bias-conscious evaluation, automated applicant deletion at the stated deadline, and provisioning driven from the record so day one needs no HR intervention.

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The People Lead

Both recruitment and onboarding are named inside one lifecycle module, so the join path is at least claimed end to end. I found no public information on what either actually does — careers page, structured stages, contracts, or whether the hired candidate becomes an employee record without re-entry. 1

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The Payroll Officer

Recruitment and onboarding are named as stages of one lifecycle module, which is more than silence but less than function. What that flow actually contains — careers page, structured stages, checklists, the handover of a hired candidate into an employee record without re-entry — has no public detail at all. 1

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The Works Council Advocate

Recruitment and onboarding are both named inside one lifecycle module, which is a starting point, but I found no public information on a careers page, structured stages, rejection handling, interview scheduling, or GDPR-conformant applicant retention and deletion. The handover from hired candidate to employee record is asserted as 'in one place' but not documented in any detail. 1

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The Data Protection Officer

Both recruitment and onboarding are named and said to run in one place, which is more than half a join path. We found no public information on careers pages, structured stages, candidate handover into the employee record, or — what I look for first — applicant retention and deletion. 1

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The IT Integrator

Recruitment and onboarding are both named as parts of the HR module in one lifecycle sentence, which is more than a bare applicant list alone. We found no public information on a careers page, structured stages or e-signed contracts, and — the part I judge on — no evidence that onboarding creates the account or triggers provisioning rather than just tracking a checklist. 1

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The Skeptic

Recruitment and onboarding appear as two words inside the lifecycle sentence with no detail behind them; we found no public information on careers pages, structured stages, applicant retention and deletion, or the handover from hired candidate into an employee record. Named words alone buy almost nothing on the join path. 1

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Employee data protection & co-determination

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How this is scored

How the product handles the most sensitive personal data a company holds — retention, deletion, role separation, subject rights — and whether it can pass a works council (BetrVG §87) rather than merely a procurement checklist.

0 — No stated retention or deletion handling, no role model beyond admin-or-not, and no DPA offered on the site.

3 — A DPA exists on request and roles are coarse; retention and deletion are described as something the customer arranges themselves.

5 — A signable DPA is published, roles are configurable per module, applicant and employee retention periods are stated, and deletion can be executed rather than only promised.

8 — Field-level access control with an audit log of who read what, configurable retention per data category with automatic deletion, documented subject-rights support, and monitoring or analytics features that can be switched off for co-determination.

10 — Built for the works council to say yes: published processing documentation and subprocessor list, per-entity data separation, tamper-evident audit trail, evaluation and behavioural-analysis features off by default with their scope documented, and a data-protection impact assessment the customer can build on.

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The People Lead

The only governance signal on the page is the word "compliant" in the payroll description; I found no public information on a data processing agreement, retention periods, deletion, role separation or anything a works council would ask about. That is the whole answer I have for the most sensitive data we hold. 1

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The Payroll Officer

No retention periods, no deletion process, no role model and no data processing agreement appear on the captured pages. I found no public information here that an HR lead could take to a works council or a data protection officer. 1

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The Works Council Advocate

Nothing on the captured page says who can read what, what is logged, or whether any feature can be switched off; I found no published data processing agreement, no retention periods, no role model and no subject-rights handling. 'Workforce intelligence' is advertised with no statement of its scope or whether evaluation can be disabled — under co-determination that is an automatic no until the vendor answers those questions. 1

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The Data Protection Officer

We found no public information on a signable data processing agreement, retention periods, deletion that executes, role separation or subject-rights support — the captured page touches none of it. For the most sensitive personal data a company holds, about people who cannot decline the processing, an unpublished DPA is a finding; that is the floor. 1

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The IT Integrator

We found no public information on a data processing agreement, a configurable role model, retention periods, deletion execution or an audit log of who read what. Without a published DPA or any access-control evidence, there is nothing here a works council or I as identity owner could assess. 1

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The Skeptic

The page advertises "workforce intelligence" with no governance framing around it: we found no public information on role separation, retention periods, deletion, audit trails or a data-processing agreement. Analytics pitched with an undocumented scope is the first thing a works council will ask about, and the public material gives them nothing. 1

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European sovereignty panel opinion

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How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether the answer is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as the buyer would weigh it.

0 — US-headquartered vendor, US contracting entity, hosting region unstated or US, subprocessors not named.

3 — EU hosting is offered as an option but the contracting entity is non-EU, or the subprocessor list is incomplete or absent.

5 — EU hosting stated as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, an EU contracting entity, the full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, contracting entity, hosting and every subprocessor in the EU, certification of the data centres published, and an on-premises or private-cloud option for buyers who need it.

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The People Lead

No sovereignty attributes are on record for this vendor — I found no public information on hosting location, the contracting entity, or a single named subprocessor. For personnel data, an undocumented chain is the weakest possible position from a buyer's point of view. 1

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The Payroll Officer

The record holds no sovereignty attributes at all: hosting region, data-centre provider, contracting entity location and subprocessors are all undocumented in the captured pages, with only the vendor's 'Ltd' legal form as any hint. A buyer would have nothing documented to contract against. 1

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The Works Council Advocate

The sovereignty attributes are empty and the captured page states nothing on where data is hosted, who the contracting entity is, or a single subprocessor; I found no public information on any of it. For personal data my committee must review, an undocumented hosting and subprocessor chain is not an acceptable silence. 1

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The Data Protection Officer

The record carries no sovereignty attributes: hosting region, contracting entity and subprocessors are all undocumented in what we captured. A buyer cannot weigh where their people's data lives or who processes it from anything published here, so I score just above the floor for answers that are undocumented rather than evidenced as non-European. 1

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The IT Integrator

The sovereignty attributes came back with nothing on record: no hosting region, no contracting entity, no subprocessor list and no certification anywhere in the captured material. As a buyer I have nothing documented to weigh, and an undocumented answer is the same as an unknown one. 1

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The Skeptic

No sovereignty attributes are on record — we found no public information on hosting region, contracting entity, subprocessors or data-centre certification. Hosting unstated with no published subprocessor list sits at the bottom of the scale, softened only because the material does not tie the vendor to a US contracting entity. 1

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Pricing transparency not rated — the vendor publishes no price

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How this is scored

Whether an HR lead can compute the real annual invoice for their headcount — including the modules they actually need — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price per employee exists, but the modules most buyers need are unpriced, or a minimum headcount, setup fee or mandatory onboarding package is not stated publicly.

5 — Per-employee prices are public for the main tiers with the billing period stated, but at least one commonly needed module (payroll, time, recruiting) hides in an unpriced bundle.

8 — Every tier and module priced publicly with per-employee maths, billing period, minimum term and VAT treatment stated; only genuinely custom enterprise work lacks a number.

10 — Complete price computability: a calculator or table that produces the annual invoice for a given headcount and module selection, including setup, minimums and renewal terms.

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The People Lead

I found no public information on prices — no tiers, no per-employee figures, no billing period. Computing a real annual invoice for four hundred people from these pages is not possible. 1

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The Payroll Officer

No prices, tiers, billing periods, minimum terms or setup fees appear in the captured pages — only a customer count and a review rating. Nobody could compute an annual invoice from this. 1

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The Works Council Advocate

The only numbers on the captured page are a 4.4/5 rating and '1,400+ organisations'; I found no public price of any kind, no tiers, no billing period and no terms. No HR lead could compute even a rough annual invoice from these pages. 1

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The Data Protection Officer

No price of any kind appears on the captured page — no per-employee figure, no tier, no billing period, no setup or minimum terms. We found no public information on pricing, which leaves an HR lead unable to compute anything; the floor. 1

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The IT Integrator

No prices appear on the captured page — the only figures published are a customer count and a review rating — so an HR lead cannot compute any part of an annual invoice from public information. Every module named, HR, payroll and finance, is unpriced. 1

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The Skeptic

No price of any kind appears in the captured material — no tiers, per-employee figures, billing periods, setup fees or minimums; we found no public information on any of it. An HR lead cannot compute even a rough invoice from what is public. 1

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (3)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.mhrglobal.com Checked 29 Sep 2026 Details →
  2. 2 Terms of service — found from the homepage mhrglobal.com Checked 30 Sep 2026 Details →
  3. 3 Privacy policy — found from the homepage mhrglobal.com Checked 30 Sep 2026 Details →