POS & Checkout Systems
helloTESS!
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by TESSERO GmbH · www.hellotess.com
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helloTESS! at a glance
- Vendor
- TESSERO GmbH
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates helloTESS! 2/5, the mean of 6 judges. helloTESS! how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
helloTESS! is a cloud-based iPad till for German hospitality from TESSERO GmbH of Munich. It scores highest on checkout and hardware and on accounting and portability, both ranging from 4 to 6, where judges credited the till operations, digital receipts by QR code, email and customer display, guest self-ordering on the FloorPad, the integrated DATEV interface and a documented API in version 2.0. Payments and fees and fiscal compliance sit at a flat 4: payments connect through three named terminals and Tap to Pay on the iPhone, but no acquirer, transaction fee or payout timing appears on the pages, and no TSE provider or BSI certificate is named. The checkout spread reflects what judges weighed — those crediting the documented floor functions scored 6, those weighing the absent hardware-compatibility list and offline detail scored 4. Sovereignty reaches 5 on the strength of the German entity and website hosting at Mittwald in Espelkamp; the only published price is the digital ECO-Bon at ab 9,99 € im Monat.
Speaks for it
- iPad till documented with ordering, cancellations, splitting, transfers and discounts, plus digital receipts by QR code, email and customer display
- Integrated DATEV interface on the cash book, plus an open documented API in version 2.0 with a staging back office available on request
- Terminals AMS1, P630 and SF01 connect to the till by direct interface, with a tip prompt on the device and Tap to Pay on the iPhone via the helloMINI! app including PIN entry
- Visual table plan with parties split and joint or separate payment, guest self-ordering with upselling on the FloorPad, and revenue-per-waiter reporting with free graphical time tracking
- Contracting entity TESSERO GmbH, registered at Amtsgericht München under HRB 205899, hosts its website at Mittwald in Espelkamp under a signed data processing agreement with a data protection officer appointed
Held against it
- We found no public information naming the acquirer behind helloTESS! Payment or its transaction fees, terminal costs and payout timing, and activation runs through an individual offer
- The pages name no TSE provider or BSI certificate, and we found no public information on a DSFinV-K export, procedure documentation or help with the registration duty
- Inventory runs through interfaces to external systems, and we found no public information on kitchen displays or printers, staff logins with roles, or managing several branches from one back office
- The privacy statements cover the website; we found no public information on where the till's sales, staff and guest data, the TSE and payment processing are hosted
- We found no public information on a compatibility list for receipt printers, cash drawers and scanners, or on how long the till keeps selling when the internet is down
Best for
- You run a restaurant, hotel, club or canteen in Germany and want table service, split bills and guest self-ordering on an iPad
- You keep your books in DATEV and want one documented interface connecting accounting, personnel, inventory and hotel systems
- You want receipts handled digitally by default — QR code, email or customer display — with a free printable short version
- You operate a single house rather than a group of venues needing central management
Avoid if
- You must know your card transaction fees and payout timing before you can budget for card sales
- You need the TSE provider, its BSI certificate and a DSFinV-K export documented ahead of a German tax audit
- You manage several venues and need central menu, price and stock control from one back office
- You must be able to state where your till's business data and the payment and TSE chain are hosted
The scores
| Criterion | Panel median |
|---|---|
| Checkout, receipts & hardware | 2.5 of 5 |
| Card payments & fees | 2 of 5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 2 of 5 |
| Inventory, tables, staff & locations | 2 of 5 |
| Accounting handoff, DATEV & data export | 2.5 of 5 |
| European sovereignty | 2 of 5 |
Checkout, receipts & hardware
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How this is scored
How a sale is rung up and what it runs on: a fast till on tablet, phone or dedicated terminal, articles, modifiers and discounts, split bills and tips, receipts printed or sent digitally (QR code, email, a digital Bon), returns and cancellations, a customer display, which hardware is supported or sold (receipt printers, cash drawers, scanners, scales), and whether the till keeps selling when the internet is down.
0 — Not a till; sales cannot be rung up or receipts issued in the product.
3 — Sales rung up on one device with a printed receipt; digital receipts, supported hardware and offline operation are basic or not described.
5 — A till app on named devices (iPad, Android or Windows) with articles, modifiers, discounts and split payments, receipts printed or sent digitally, returns and cancellations, a list of supported printers, drawers and scanners, and an offline mode stated.
8 — Several device types and own or third-party hardware with a published compatibility list, offline mode with its limits stated (how long, which payments, how sync resolves), digital receipts meeting the receipt obligation, customer display, scales and barcode labels supported, and hardware rentable or bought with the terms stated.
10 — A till that never stops a sale: offline operation documented including card payments and fiscal signing, hardware open to standard devices rather than locked to the vendor, receipt layouts that meet the legal minimum content in each named country, and a stated uptime or a status page with incident history.
The Café Owner
The iPad till covers what my counter needs — ringing up, cancelling, splitting, moving and discounts, a visual table plan where parties pay together or separately, and receipts printed, shown on a customer display or sent by QR code and email, with guest self-ordering on a FloorPad and vendor terminals for the table and counter. An offline-capability page exists in the captured pages and existing devices are said to be supported, but we found no public information on a printer and drawer compatibility list, on scales, or on how long the till keeps selling when the internet is down. 1 3 4 9 10 12
The Retail Shop Owner
The pages show an iPad till with itemising, cancelling, splitting, moving and discounts, receipts printed and stored, scanning, digital receipts by QR code or email including a shortened printable ECO-Bon, a customer display and a FloorPad guests can order on themselves. That covers my scanning and split-payment needs, but I found no public information on which receipt printers, cash drawers or barcode scanners are supported, nor on selling when the internet is down. 1 9 10 12
The Tax Adviser
The iPad till is documented with ordering, cancellation, splitting, transfer and discounts, a visual table plan with check-out, receipts printed, shown on a customer display, or sent digitally by QR code and email, plus guest self-ordering at the table and named payment terminals. We found no public information on an offline mode, a published list of supported printers, drawers and scanners, or scales and barcode labels. 1 9 10 4
The Hospitality Operations Manager
An iPad till with cancelling, splitting, transfers and discounts, receipts printed, stored or shown on a customer display, and a digital receipt the guest scans by QR code or gets by email — that covers our floor. The vendor sells its own terminals plus a FloorPad for ordering and paying at the table, and an offline-capability page appears on the site, but we found no public information on a compatibility list for printers, drawers or scanners, nor on how long the till keeps selling when the internet is down. 1 3 4 9 10 12
The Fee-Conscious Merchant
The iPad till handles ordering, cancellation, splitting, transfer and discounts, prints and stores receipts and supports scanning; receipts can go digital via QR code with email delivery or onto a customer display, and there is a FloorPad for ordering at the table with optional guest self-service. Three payment devices are named — a mobile AMS1, a countertop P630 and the SF01 display with a built-in terminal. We found no public information on a compatibility list for printers, drawers and scanners, on hardware rental or purchase terms, or on how the till behaves when the internet is down and with which limits. 1 4 9 10 12
The Skeptic
An iPad till with ordering, cancellations, splitting, transfers and discounts is documented, and the digital-receipt story is genuinely complete — QR code, email delivery, a shorter printable ECO-Bon and display on a customer screen instead of paper. We found no public information on a supported-hardware list for printers, drawers and scanners, on purchase or rental terms for the named terminals, or on offline operation — and for a cloud till, offline is the first question I ask. Guest self-ordering on the FloorPad with upselling is documented. 1 4 9 10
Card payments & fees
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How this is scored
How the till takes card and mobile payments and what that costs: an integrated terminal and the acquirer behind it named, girocard, credit cards, Apple Pay and Google Pay, tap to pay on a phone, the fee per transaction by card type, monthly terminal fees, payout timing, and whether the merchant may use a terminal or acquirer of their own choice instead. A "free" till paid for by card fees counts here.
0 — No card payment of any kind can be recorded at the till.
3 — Card payments recorded at the till, by an integrated terminal or by typing the amount into a separate one; the acquirer, the fees and the choice of terminal are basic or not described.
5 — An integrated card terminal with the payment provider named, girocard, credit cards and mobile wallets accepted, the transaction fee published for the main card types, payouts with their timing stated, and the amount passed to the terminal without retyping.
8 — Fees per card type and terminal cost published, tap to pay on a phone, tips and split payments on the terminal, several integrated acquirers or terminals to choose from (not only the vendor's own), the regulated payment institution named, and card payments reconciled to the daily closing.
10 — Payments without lock-in: the till works with any of several named acquirers on equal terms, fees for every card type, currency and chargeback published, the merchant's contract with the acquirer separable from the POS licence, and a change of acquirer documented without changing the till.
The Café Owner
Payment terminals — a mobile one for the table, a countertop model and a customer display with a built-in terminal — connect by a direct interface without retyping, tips can be prompted right at the card machine, and contactless payment on the iPhone is offered through the helloMINI app after an individual offer. We found no public information on the acquirer behind it, the fee per girocard or credit card, payout timing or terminal costs, so I cannot compute what a card sale costs me. 1 4 11
The Retail Shop Owner
helloTESS! Payment connects terminals to the till by a direct interface — a mobile AMS1, a countertop P630 and an SF01 display with built-in terminal — with a tip prompt on the card device and Tap to Pay on the iPhone via the helloMINI! app, PIN entry included. As a buyer I found no public information on the acquirer behind it, the transaction or terminal fees, or payout timing, and activation runs through an individual offer. 4 8 11
The Tax Adviser
Card payments are integrated through a direct interface with named terminals (AMS1, P630, SF01), a flexible tip prompt on the EC device, and Tap to Pay on the iPhone via the helloMINI! app including PIN entry, with the limits of card acceptance stated. We found no public information naming the acquirer or payment institution, per-transaction fees, payout timing, or whether a merchant may use a terminal of their own choice. 4 11 1
The Hospitality Operations Manager
Terminals connect through a direct interface so the amount reaches the device without retyping, the tip prompt sits on the EC device, and Tap to Pay on the iPhone runs through their helloMINI app with PIN entry and no extra hardware. But no acquirer or payment institution is named anywhere, no transaction or terminal fees are published, and Tap to Pay activation requires an individual offer — I cannot see what a card payment would cost us per site. 4 11
The Fee-Conscious Merchant
helloTESS! Payment connects terminals to the till through a direct interface — mobile AMS1, countertop P630 or the SF01 display terminal — with a configurable tip prompt on the card device, and Tap to Pay on the iPhone runs through the helloMINI! app with on-screen PIN entry and no extra hardware. The payment provider behind it is not named, and no transaction fee, terminal cost or payout timing is published; activating tap to pay means requesting an individual offer. Selling cones at two and three euros, I cannot compute from these pages what a girocard or credit card payment would cost me. 1 4 11
The Skeptic
Card payments are properly integrated: a direct interface to the till, three named terminals including a customer display with built-in payment, a tip prompt at the terminal, and Tap to Pay on the iPhone with PIN entry and store-and-forward. But the acquirer behind helloTESS! Payment is unnamed, and we found no public information on transaction fees, terminal costs or payout timing — activation runs through "Fordern Sie Ihr individuelles helloTESS!-Angebot an". A payment offering with no fee figure published is a question I ask before signing anything. 4 11 1
Fiscal compliance (TSE, DSFinV-K, RKSV)
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How this is scored
Whether the till survives a cash audit: for Germany a certified technical security device (TSE) with its provider and BSI certificate named, hardware or cloud, the DSFinV-K export for the Kassennachschau and the tax audit, the receipt obligation (Belegausgabepflicht), the Kassenbuch and daily closing (Z-Bericht), GoBD-compliant storage for ten years, and help with the § 146a AO registration; for Austria the RKSV signature and FinanzOnline registration; for other countries their named fiscal rules (NF525, Fiskaltrust and similar).
0 — No fiscal function at all; the product is not a cash register in the legal sense, or states that it does not meet the fiscal rules of the markets it sells into.
3 — The till is called compliant ("finanzamtkonform", "KassenSichV-ready") without naming the TSE, the export formats or the closing; the details are basic or not described.
5 — A TSE included or offered with its provider named (hardware or cloud), the DSFinV-K export available, receipts carrying the TSE signature, a daily closing and cash book, and the receipt obligation met on paper or digitally.
8 — TSE provider and BSI certification named with what happens when the TSE fails, DSFinV-K and the GoBD archive for ten years stated, the § 146a AO registration supported, a procedure documentation (Verfahrensdokumentation) template offered, and the fiscal rules of at least one further country (Austrian RKSV or another) named and met.
10 — Audit-proof across markets: fiscal compliance documented per named country with certificates published, the procedure documentation maintained by the vendor, the fiscal journal exportable after the contract ends, and the vendor's handling of a Kassennachschau (what the auditor gets, from whom, how fast) described.
The Café Owner
The pages state compliance with GoBD, GDPdU and the Kassensicherungsverordnung, name the TSE as supported, and show a tamper-proof cash book with a change function and end-of-shift cash count, a GDPdU-conform daily closing report, ten-year retention and free tax-law updates. The TSE provider and BSI certificate are not named, and we found no public information on a DSFinV-K export, a Verfahrensdokumentation or help with the registration, so I would ask before trusting it through a Betriebsprüfung. 2 9 12 13
The Retail Shop Owner
The vendor claims GDPdU, GoBD and KassenSicherungsverordnung compliance with TSE support, traceable changes, a tamper-proof cash book recording every cash movement, a GDPdU-conform daily closing, shift-end cash counting and ten-year retention, with the receipt obligation met on paper or digitally. But the captured facts name no TSE provider or BSI certificate, I found no public information on a DSFinV-K export, and no other country's fiscal rules appear — my tax adviser would keep asking. 2 9 12 13
The Tax Adviser
The pages state compliance with GDPdU, GoBD and the Kassensicherungsverordnung, support for a TSE, tamper protection with traceable changes, a tamper-proof cash book with a GdPDU-conform Z-Bericht, the ten-year retention duty, and the German receipt obligation met on paper or digitally. The TSE provider and its BSI certificate are not named, and we found no public information on a DSFinV-K export, help with the § 146a registration, a procedure documentation, or the fiscal rules of any further country. 2 12 13 9
The Hospitality Operations Manager
They commit to GDPdU, GoBD and the KassenSicherungsverordnung, list TSE support, ten-year retention and traceable changes, and back it with a tamper-proof cash book, a cash count at shift end, a GdPDU-conform daily closing and a digital receipt that answers the receipt obligation. The TSE provider and its certificate are not named though, and we found no public information on a DSFinV-K export, help with the §146a registration or a procedure documentation template — the first things our tax auditor will ask for. 2 9 12 13
The Fee-Conscious Merchant
The pages claim GDPdU, GoBD and KassenSicherungsverordnung compliance with TSE support, tamper-proof traceable changes, ten-year retention, extended individual recording, a GdPDU-conform daily closing and a digital cash book with shift-end cash counting and VAT-correct expense entries, and the ECO-Bon addresses the German receipt obligation on paper or digitally. The TSE provider and its BSI certificate are not named, however, and we found no public information on a DSFinV-K export, help with the registration duty, or a procedure documentation template. 2 9 12 13
The Skeptic
The till claims GDPdU, GoBD and KassenSicherungsverordnung compliance, supports the TSE, keeps a tamper-evident cashbook with a GdPDU-conform Z-Bericht, supports individual recording obligations and names the ten-year retention — more than a bare conformity slogan. What is missing for my comfort: the TSE provider and its BSI certificate are not named, and we found no public information on a DSFinV-K export, on support for the § 146a registration, or on a procedure documentation template. "Compliant" without the certificate number is a promise, not evidence. 2 12 13
Inventory, tables, staff & locations
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How this is scored
What the till runs beside the sale: stock and articles with variants, suppliers and purchase orders, recipes or ingredients for hospitality, tables, courses and a kitchen display or kitchen printer, self-order and QR ordering, staff logins with roles and rights, cash differences per employee, reports by product, staff and hour, and several branches or sites managed from one back office.
0 — No articles, stock, staff or reporting beyond the single sale.
3 — An article list and a sales report; stock, staff rights, tables and several locations are basic or not described.
5 — Article and stock management with variants or modifiers, staff logins with roles, reports by product, employee and period, and for hospitality tables and kitchen printing or a kitchen display; several locations or tills under one account.
8 — Stock with suppliers, purchase orders and inventory counts or recipes, a kitchen display and QR or self-order, granular staff rights and a log of cancellations and voids per employee, central articles and prices pushed to several branches, and cross-site reporting.
10 — Multi-site operations run through the product: stock transfers between branches, central menu and price management with local overrides, franchise or group structures, forecasting from sales history, and every change to an article, price or void attributed and exportable.
The Café Owner
Tables are handled properly with a visual plan, parties broken out separately and split payment, reports give revenue per waiter by time of day, tops and flops by product, staff costs against planned hours, and a graphical time clock is included at no cost. Stock runs through interfaces to external inventory systems rather than the till itself, and we found no public information on a kitchen printer or display, staff logins with rights, or managing several branches from one account — the kitchen printer is exactly what I need to see. 1 5 10 13
The Retail Shop Owner
For hospitality this is strong: visual table plan, parties paid together or separately, guest self-ordering on the FloorPad, revenue per waiter by time of day, staff-cost and hours reporting with free time tracking, and tops-and-flops product analysis. As a two-branch shop owner I note the captured pages show inventory handled through external inventory systems by interface, and I found no public information on branches, stock transfers, suppliers or purchase orders. 1 5 10 13
The Tax Adviser
Hospitality operations are well documented: a visual table plan where parties pay together or separately, guest self-ordering at the table with upselling, revenue per waiter by time of day, tops-and-flops product analysis, staff cost and hours reporting with free graphical time tracking, while inventory is reached through interfaces to external warehouse systems. We found no public information on in-product stock with recipes, a kitchen display or kitchen printer, staff logins with roles and rights, or managing several branches from one back office. 1 13 10 5
The Hospitality Operations Manager
For a single house this is strong: a visual table plan with parties billed together or separately, guests ordering themselves at the table on the FloorPad, revenue per waiter by time of day, tops-and-flops analysis, staff costs with planned-versus-actual hours, and free graphical time tracking. For our group of eight restaurants, though, we found no public information on staff roles and rights that would stop a waiter voiding his own bills, on a kitchen display or kitchen printer, on native stock with recipes, or on central menu and price management across branches — the inventory link is an interface to third-party systems. 1 5 10 12 13
The Fee-Conscious Merchant
There is a visual table plan with parties split or merged and joint or separate payment, guest self-ordering on the FloorPad with upselling prompts, and real reporting — revenue per waiter by time of day, tops and flops products, staff costs and planned-versus-actual hours — plus free graphical time tracking. Inventory is reached through an interface to external inventory systems rather than described as a product function, and we found no public information on staff logins with roles, kitchen displays or printers, or on running several locations from one back office. 1 5 10 13
The Skeptic
The hospitality core is real: a visual table plan with split parties and joint or separate payment, guest self-ordering at the table, and reporting that reaches revenue per waiter by time of day, tops and flops, staff costs against planned hours and gross and net KPIs, with graphical time tracking included at no cost. But we found no public information on native stock or article management — inventory runs through an interface to unnamed external systems — nor on staff logins with roles, cancellation logs per employee, a kitchen display, or managing several branches from one back office. 1 10 13 5
Accounting handoff, DATEV & data export
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How this is scored
What reaches the books and what leaves with the merchant: an export to DATEV (DATEV format, DATEV Kassenarchiv online, DATEV Unternehmen online) and to named accounting tools, booking with revenue accounts and tax rates, card payouts and fees reconciled, an API and webhooks, integrations with shop, booking or staff tools, and a complete export of articles, customers, sales and fiscal journals when the contract ends.
0 — No export of any kind; the day's figures have to be retyped.
3 — A CSV or PDF report of sales; booking data, named integrations and a full export are basic or not described.
5 — A DATEV export or another named accounting export with revenue accounts and tax rates, several integrations listed, a documented API, and sales and articles exportable.
8 — DATEV Kassenarchiv online or DATEV Unternehmen online named, card payouts and fees booked separately for reconciliation, a public API with webhooks and a developer portal, integrations with named shop, booking and staff-scheduling tools, and a full export of articles, customers and sales stated.
10 — Nothing stays behind: a complete export of all records including the fiscal journal and receipts in documented formats, access to past data after cancellation for the retention period stated, a migration path from and to other named systems, and the API covering every object the back office shows.
The Café Owner
An integrated DATEV interface is named repeatedly, interfaces to inventory, personnel, ordering, food-recognition and hotel systems are listed, and there is a documented API in version two with key authentication and spelled-out update and delete behaviour. We found no public information on booking card payouts and fees for reconciliation, on webhooks or a developer portal, or on a full export of sales, customers and fiscal journals when the contract ends. 2 5 6 12 13
The Retail Shop Owner
An integrated DATEV interface is named on two pages, the cash book records expenses with the correct VAT, and there is a documented public API (v2.0, key-based authentication, staging on request) plus interface categories for inventory, personnel and hotel PMS. I found no mention of DATEV Kassenarchiv online or webhooks, and no statement of a full export of articles, customers and sales when the contract ends, so I cannot tell how paper-free the handover to my tax adviser truly is. 2 5 6 12 13
The Tax Adviser
An integrated DATEV interface is named repeatedly, alongside interfaces to inventory, personnel and hotel management systems, and a documented open API in version 2.0 with an authentication key, partial-update and soft-delete behaviour, and a staging back office on request. We found no public information on DATEV Kassenarchiv or Unternehmen online, whether the DATEV export carries revenue accounts and tax rates, webhooks, or a full export of articles, customers, sales and the fiscal journal when the contract ends. 2 12 13 6 5
The Hospitality Operations Manager
An integrated DATEV interface is stated in several places, expenses go into the cash book at the correct VAT rate, and there is an open, documented API with a credentials process plus named connectable categories from inventory and personnel to hotel PMS. We found no public information on webhooks, on card payouts and fees booked separately for reconciliation, or on a complete export of articles, customers and fiscal journals when the contract ends. 2 5 6 12 13
The Fee-Conscious Merchant
A DATEV interface is offered on the cash book and for personnel and accounting alongside other providers, and there is an open, standard-based API in version 2.0 with documented authentication, update and delete behaviour and a staging back office on request. Inventory, ordering and payment systems, personnel management and hotel management are named as connectable categories. We found no public information on webhooks, on card payouts and fees being booked separately for reconciliation, or on a full export of articles, customers and sales when the contract ends. 2 5 6 12 13
The Skeptic
The DATEV interface is named and integrated, the cashbook records expenses with the correct VAT, and there is a real documented API — v2.0 with an authentication header, partial-update semantics and a staging instance on request — plus interface categories for inventory, personnel, hotel PMS and payment systems. We found no public information on webhooks, on DATEV Kassenarchiv online, or on a full export of articles, customers and sales when the contract ends. Getting the numbers into DATEV looks solved; getting ten years of journals back out is the part these pages never show. 2 6 12 5
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where sales, customer and employee data are hosted, and who the subprocessors are (hosting, cloud TSE, payment processing, receipt delivery, email, analytics). Independently sourced by the sovereignty pipeline; POS data is financial and fiscal at once, holds staff logins and customer cards, and has to stay readable for the tax office for ten years, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (cloud TSE, payment processing, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, TSE provider and payment institution, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, TSE, payment institution, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.
The Café Owner
The contracting entity is a German company in Munich with a register court and a VAT ID I can check, the website is hosted at Mittwald in Espelkamp under a signed data processing agreement with a data protection officer appointed, analytics run on self-hosted Matomo with IP anonymisation, fonts are installed locally and backups are encrypted and redundant. We found no public information on where the cloud till's business data, the TSE and payment processing are hosted, or who the further subprocessors are — and no certifications are stated. 1 7 8 13
The Retail Shop Owner
The contracting entity is German — TESSERO GmbH in Munich with a Munich register court number and VAT ID — the website is hosted at Mittwald in Espelkamp with a signed data processing agreement, a data protection officer is appointed, Matomo runs self-hosted with IP anonymisation, and data is held with encrypted redundant backups. Where the till data itself lives and who else sits in the chain (cloud TSE, payment processing, email) is not stated, and I found no certification such as ISO 27001 on the captured pages. 7 8 13
The Tax Adviser
The contracting entity is TESSERO GmbH in Munich with a German commercial register entry and VAT ID, the website is hosted at Mittwald in Espelkamp under a signed data processing agreement, Matomo analytics runs self-hosted, and a data protection officer is appointed. Where the till's sales and customer data, the TSE and the payment processing are hosted, and who the subprocessors of that chain are, we found no public information. 7 8 13
The Hospitality Operations Manager
The contracting entity is German — TESSERO GmbH in Munich, registered at Amtsgericht München — and the privacy posture is unusually careful: the website is hosted at Mittwald in Espelkamp under a signed data processing agreement, Google Fonts run locally, web analytics are self-hosted with IP anonymisation, and a data protection officer is appointed. All of that covers the website; we found no public information on where the cloud till's sales, staff and guest data are hosted, nor on the subprocessors behind the TSE, payment processing and email — the questions my works council and DPO will ask first. 1 7 8
The Fee-Conscious Merchant
The contracting entity is German — TESSERO GmbH on Dachauer Straße in Munich with a Munich register court entry — the website is hosted at Mittwald in Espelkamp under a signed data processing agreement, analytics run on self-hosted Matomo with IP anonymisation, backups are encrypted and redundant, and a data protection officer is appointed. Where the till data itself is hosted, and which institutions process the payments and the TSE, is not stated on the captured pages, so the chain beyond the entity and the website remains unproven. 7 8 13
The Skeptic
The contracting entity is provably German — TESSERO GmbH, Dachauer Straße 15a, München, registered at Amtsgericht München under HRB 205899 — and the privacy policy names the host Mittwald in Espelkamp with a signed data processing agreement, self-hosted Matomo with IP anonymisation and locally installed Google Fonts. But that policy speaks of the website: where the till's sales, staff and receipt data are stored, who the payment institution and TSE provider are, and the ownership structure are not shown on the captured pages. Apple appears in the tap-to-pay chain, with the page stating that Apple stores no card numbers or PINs on its servers. 7 8 11
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: licence per till or per location, which modules (tables, kitchen display, stock, extra tills, DATEV export) cost extra, the TSE and its yearly fee, hardware to buy or rent, card terminal fees and transaction fees, setup and installation, support plans, minimum term and notice period.
0 — No public prices at all; every customer is a sales call or a dealer quote.
3 — A starting price or a free tier exists, but how cost scales with tills, locations, modules or hardware is unclear.
5 — Plans are public with their price per till or location and main inclusions, but at least one commonly needed piece (the TSE, extra tills, hardware, card fees, setup) is unpriced or "on request".
8 — Every plan priced publicly with its scaling rule, the TSE, hardware and add-ons priced, card fees and terminal costs listed, setup and support priced, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of tills, locations, modules and card volume, with every add-on, hardware, TSE, setup, support and payment fee and the cancellation and data-return terms published.
The Café Owner
The only figure I could find is 9,99 € per month for digital receipts, with the printable short version free; tax-law updates and time tracking are stated as free and functions generally 'without surcharge'. We found no public information on the licence price for the till, hardware, terminal and transaction fees, TSE costs, setup, support or minimum term — Tap to Pay even requires an individual offer — so I cannot read my second-year monthly cost from the public pages. 1 2 6 9 11 13
The Retail Shop Owner
The only figure I can work from is 9,99 € per month, and that is for the digital receipt on a customer display; time tracking, tax-law updates and the base functions are stated as included without surcharge. I found no public price for the licence per till, hardware, the TSE, terminal and transaction fees, setup or minimum terms — Tap to Pay runs through an individual offer and integrations or staging may be charged — so my real annual cost stays opaque. 1 6 9 11 13
The Tax Adviser
The only published figure we found is the digital ECO-Bon at "ab 9,99 € im Monat", together with statements that time tracking, tax-law updates and the basic functions come without surcharge. We found no public information on the till licence, hardware, the TSE and its fee, card and terminal fees, setup and support, minimum term or notice period, and Tap to Pay activation runs through an individual offer. 9 11 1 13 6 2
The Hospitality Operations Manager
The only public price we found is the digital eco receipt at 9,99 € im Monat, alongside free tax-law updates, free time tracking and the claim that all functions come without surcharge; an integration or staging instance "might be subject to charges" and Tap to Pay needs an individual offer. The licence per till or location, the TSE, hardware, card fees, setup, support plans and the minimum term are all unpublished, so no buyer can compute an annual cost for eight restaurants from these pages. 1 2 6 9 11 13
The Fee-Conscious Merchant
The only public figure I found is the digital ECO-Bon receipt service at ab 9,99 € im Monat, next to a printable short receipt called free, and promises that functions, time tracking and tax-law updates come without surcharge. The licence price of the till itself, how cost scales with tills or locations, hardware, terminal rental, the TSE, setup, support and the minimum term are not published, an integration or staging instance might carry charges, and card acceptance is switched on only by requesting an individual offer. With my shop shut in the closed months, nothing here lets me work out what a quiet January would cost me. 1 2 6 9 11 13
The Skeptic
The only euro figure on the captured pages is the ECO-Bon at "Bereits ab 9,99 € im Monat" — an add-on, not the till — alongside free items (features "ohne jeden Aufpreis", free graphical time tracking, free tax-law updates). We found no public information on the licence price per till or location, the TSE and its yearly fee, hardware purchase or rental, card fees, setup, support plans, minimum term or notice period; Tap to Pay activation and integrations run through an individual offer. I cannot compute an annual cost from these pages, and that is precisely what this criterion asks. 9 1 11 6
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about helloTESS!
Is helloTESS! European?
Yes. whats-best.ai classifies helloTESS! as EU-Made.
Where does helloTESS! store data?
Not stated on the vendor’s pages as of 29 Oct 2026.
Does helloTESS! have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to helloTESS!?
As of 3 Nov 2026, the panel rates ready2order (3.5/5), Square (3/5) and Gastronovi (3/5) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is ready2order (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: helloTESS! alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 12 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (13)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.hellotess.com Checked 29 Oct 2026 Details →
- 2 Features page (fiscal compliance) www.hellotess.com Checked 29 Oct 2026 Details →
- 3 Features page (offline mode) www.hellotess.com Checked 29 Oct 2026 Details →
- 4 Features page (payments) www.hellotess.com Checked 29 Oct 2026 Details →
- 5 Integrations page www.hellotess.com Checked 29 Oct 2026 Details →
- 6 API documentation hellotess.readme.io Checked 29 Oct 2026 Details →
- 7 Legal notice www.hellotess.com Checked 29 Oct 2026 Details →
- 8 Privacy policy www.hellotess.com Checked 29 Oct 2026 Details →
- 9 Checkout, receipts & hardware — found from sitemap www.hellotess.com Checked 29 Oct 2026 Details →
- 10 Checkout, receipts & hardware — found from sitemap www.hellotess.com Checked 29 Oct 2026 Details →
- 11 Card payments & fees — found from sitemap www.hellotess.com Checked 29 Oct 2026 Details →
- 12 Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap www.hellotess.com Checked 29 Oct 2026 Details →
- 13 Inventory, tables, staff & locations — found from sitemap www.hellotess.com Checked 29 Oct 2026 Details →