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POS & Checkout Systems

orderbird POS

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by orderbird AG · www.orderbird.com

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orderbird POS at a glance

Vendor
orderbird AG
Headquarters
Not stated on the vendor’s pages as of 3 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 3 Nov 2026
Free plan
Not stated on the vendor’s pages as of 3 Nov 2026
Panel verdict
The AI panel rates orderbird POS 2/5, the mean of 6 judges. orderbird POS is a hospitality till from orderbird GmbH, Ritterstraße 12, Berlin; the vendor's pages count more than 17,000 hospitality customers. how scores are made
As of
Vendor pages captured 3 Nov 2026; evaluated by the panel 3 Nov 2026. all sources

orderbird POS alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The panel's verdict

orderbird POS is a hospitality till from orderbird GmbH, Ritterstraße 12, Berlin; the vendor's pages count more than 17,000 hospitality customers. Strongest is accounting and portability at 4 to 5: a DATEV export on SKR 03 defaults with tax-rate checks and a template the tax adviser fills in, plus a GDPdU/GoBD export of journals, cancellations, invoices, orders, payments and taxes. Checkout and hardware, fiscal compliance, and operations and locations hold a flat 4 — signed receipts with an audit QR code, a fully certified online TSE at 199 € per year plus a one-time activation fee of 59 €, and floor plans of up to five areas of up to 15x15 tables. Weakest is pricing transparency at 2 to 3: the TSE is the only priced item, and we found no public information on licence plans, terminal cost or card fees. The bench genuinely splits on sovereignty, 2 to 4 — some judges credit the German contracting entity and Nexi Deutschland's card-payment role, while others score it 2 because hosting location, subprocessors, a data processing agreement and certifications are not on the record.

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Speaks for it

  • Fully certified online TSE with signed receipts carrying an audit QR code, at 199 € per year plus a one-time activation fee of 59 € covering all compatible devices in the account
  • DATEV export on SKR 03 defaults with a tax-rate check and a template the tax adviser fills in, alongside downloadable CSV reports
  • GDPdU/GoBD export bundling journal data, cancellations, invoices, orders, payments and taxes, creatable for any time range
  • Floor plans of up to five areas with grids to 15x15, shaped tables, colour-coded status and QR codes that give guests a digital menu
  • Receipt rolls available from orderbird or any specialist retailer, with customer-owned hardware that the pages say is resellable

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Held against it

  • We found no public information on licence prices, terminal cost, transaction fees, setup or minimum terms — a plan named orderbird PRO XS appears without a price
  • Full integration of the Pay Terminal Plus exists only when the terminal is purchased directly through orderbird
  • We found no public information on hosting location, subprocessors, a data processing agreement or security certifications
  • The TSE provider and its certificate are not named, and DSFinV-K, daily closing and the cash book are not described on the captured pages
  • We found no public information on offline operation, split payments, stock and article management, staff roles, a kitchen display or multi-branch management

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Best for

  • You run a restaurant or café in Germany and want the full fiscal chain — TSE activation with your tax number, automatic device binding, an in-app status check and signed receipts
  • Your accountant works in DATEV and needs SKR 03 defaults, tax-rate checks and a template they fill in
  • Your service is table-based — you need up to five areas of shaped tables with colour-coded status and per-waiter cancellation counts from the journal export
  • You want to run on your own Apple devices, with hardware you own and can resell

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Avoid if

  • You need to compute your annual cost before signing — pricing transparency scored 2 to 3, and the TSE at 199 € per year plus 59 € activation is the only priced item
  • Your data protection officer must sign off from public documentation — hosting, subprocessors, a data processing agreement and certifications are not on the record, and sovereignty spread 2 to 4
  • You want a choice of terminal or acquirer — full integration is reserved for the Pay Terminal Plus purchased directly through orderbird
  • Your decision turns on card transaction fees or payout timing — ask the vendor: the public pages we read do not show it

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The scores

Panel median The median of the judges’ scores per criterion. Each label opens its reasoning below.

Checkout, receipts & hardware

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How this is scored

How a sale is rung up and what it runs on: a fast till on tablet, phone or dedicated terminal, articles, modifiers and discounts, split bills and tips, receipts printed or sent digitally (QR code, email, a digital Bon), returns and cancellations, a customer display, which hardware is supported or sold (receipt printers, cash drawers, scanners, scales), and whether the till keeps selling when the internet is down.

0 — Not a till; sales cannot be rung up or receipts issued in the product.

3 — Sales rung up on one device with a printed receipt; digital receipts, supported hardware and offline operation are basic or not described.

5 — A till app on named devices (iPad, Android or Windows) with articles, modifiers, discounts and split payments, receipts printed or sent digitally, returns and cancellations, a list of supported printers, drawers and scanners, and an offline mode stated.

8 — Several device types and own or third-party hardware with a published compatibility list, offline mode with its limits stated (how long, which payments, how sync resolves), digital receipts meeting the receipt obligation, customer display, scales and barcode labels supported, and hardware rentable or bought with the terms stated.

10 — A till that never stops a sale: offline operation documented including card payments and fiscal signing, hardware open to standard devices rather than locked to the vendor, receipt layouts that meet the legal minimum content in each named country, and a stated uptime or a status page with incident history.

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The Café Owner

The till runs on Apple devices — the floor plan works only on the iPad — and receipts print signed with a QR code from a thermal printer whose rolls (55 g or 75 g, 30 at a time) come from orderbird or any specialist retailer, which I like. We found no public information on offline selling, split bills, tips, a customer display or a wider hardware compatibility list, so I can only confirm the basics. 1 2 6 7

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The Retail Shop Owner

The till runs on named Apple devices (iPad, iPhone, iPod touch), prints receipts on thermal rolls the vendor sells, and records cancellations and rebookings with a QR code on signed receipts. I found no public information on offline operation, digital receipts, a customer display, scanners or scales, which for a scanning shop like mine matters. 1 5 6 7 10

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The Tax Adviser

The till runs on Apple devices — the floor plan pages name iPad, iPhone and iPod touch — prints signed receipts carrying a QR code, and the orderbird printer's thermal rolls come in two paper weights, sold by orderbird or any specialist retailer. We found no public information on offline operation, digital receipt delivery, or a published list of supported printers, drawers and scanners. 1 2 6 7

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The Hospitality Operations Manager

The till runs on Apple devices — the floor plan is iPad-only, with iPhone and iPod touch named — and prints receipts carrying the TSE QR code, with cancellations, rebookings and item deletions visible in the journal. But the captured pages give no information on offline operation, digital receipts, a customer display or a supported-hardware list beyond receipt rolls for the orderbird printer, which is thin for buying across eight sites. 1 3 6 7

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The Fee-Conscious Merchant

The till runs on Apple devices — the floor plan works only on the iPad — and prints signed receipts with a QR code on thermal rolls I can buy from orderbird or any specialist retailer. What holds it back for me: we found no public information on an offline mode, on split payments, or on supported hardware beyond the receipt rolls. 1 6 7 8

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The Skeptic

The till runs on Apple devices with a printed, signed receipt and a table floor plan on iPad, and receipt rolls come from orderbird or any specialist retailer, hardware being the customer's own. We found no public information on offline operation, digital receipts, split payments and modifiers, or a list of supported printers, drawers and scanners. A sale is documented on named devices with paper — and not much further. 1 3 6 7

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Card payments & fees

Show reasoning
How this is scored

How the till takes card and mobile payments and what that costs: an integrated terminal and the acquirer behind it named, girocard, credit cards, Apple Pay and Google Pay, tap to pay on a phone, the fee per transaction by card type, monthly terminal fees, payout timing, and whether the merchant may use a terminal or acquirer of their own choice instead. A "free" till paid for by card fees counts here.

0 — No card payment of any kind can be recorded at the till.

3 — Card payments recorded at the till, by an integrated terminal or by typing the amount into a separate one; the acquirer, the fees and the choice of terminal are basic or not described.

5 — An integrated card terminal with the payment provider named, girocard, credit cards and mobile wallets accepted, the transaction fee published for the main card types, payouts with their timing stated, and the amount passed to the terminal without retyping.

8 — Fees per card type and terminal cost published, tap to pay on a phone, tips and split payments on the terminal, several integrated acquirers or terminals to choose from (not only the vendor's own), the regulated payment institution named, and card payments reconciled to the daily closing.

10 — Payments without lock-in: the till works with any of several named acquirers on equal terms, fees for every card type, currency and chargeback published, the merchant's contract with the acquirer separable from the POS licence, and a change of acquirer documented without changing the till.

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The Café Owner

The Pay Terminal Plus is a fully integrated card reader that can serve several Apple devices at once, with Nexi Deutschland behind it for payment matters — though full integration requires the terminal bought directly from orderbird. We found no public information on transaction fees, terminal price, girocard or wallet support or payout timing, so I cannot price a card sale. 3 4

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The Retail Shop Owner

The Pay Terminal Plus is fully integrated into the till and usable with several Apple devices at once, and Nexi Deutschland is the named party for card payment matters. Full integration only comes with a terminal bought directly from orderbird, and the captured pages show no transaction fees, card types, payout timing or terminal pricing, so I cannot compute what a card sale costs me. 3 4

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The Tax Adviser

An integrated terminal, the Pay Terminal Plus, is documented, Nexi Deutschland is named as the contact for card payment matters, and the terminal can serve several Apple devices at once; the captured pages state that full integration exists only for a terminal purchased directly from orderbird. We found no public information on transaction fees by card type, payout timing, or a choice of terminal or acquirer. 3 4

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The Hospitality Operations Manager

Card payment runs through the Pay Terminal Plus with Nexi Deutschland named behind it and usable with several Apple devices at once, but full integration exists only when the terminal is bought directly from orderbird, and the captures describe no transaction fees, card types, payout timing or alternative terminal choice. 3 4

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The Fee-Conscious Merchant

The Pay Terminal Plus integrates with the till, Nexi Deutschland stands behind card payment questions, and one terminal can serve several Apple devices at once — but the pages state that only a terminal purchased directly through orderbird is fully integrated, which takes away my choice of terminal. We found no public information on the fee per girocard or credit card payment, the terminal's price, or payout timing, and that is the number I buy on. 3 4

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The Skeptic

The Pay Terminal Plus is integrated, Nexi Deutschland stands behind the card side with a phone number, and the amount reaches the terminal without retyping — but full integration is reserved for terminals bought directly from orderbird. We found no public information on transaction fees by card type, terminal price, payout timing, or any alternative acquirer, so the card costs that ultimately pay for this till stay uncomputable. 3 4

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Fiscal compliance (TSE, DSFinV-K, RKSV)

Show reasoning
How this is scored

Whether the till survives a cash audit: for Germany a certified technical security device (TSE) with its provider and BSI certificate named, hardware or cloud, the DSFinV-K export for the Kassennachschau and the tax audit, the receipt obligation (Belegausgabepflicht), the Kassenbuch and daily closing (Z-Bericht), GoBD-compliant storage for ten years, and help with the § 146a AO registration; for Austria the RKSV signature and FinanzOnline registration; for other countries their named fiscal rules (NF525, Fiskaltrust and similar).

0 — No fiscal function at all; the product is not a cash register in the legal sense, or states that it does not meet the fiscal rules of the markets it sells into.

3 — The till is called compliant ("finanzamtkonform", "KassenSichV-ready") without naming the TSE, the export formats or the closing; the details are basic or not described.

5 — A TSE included or offered with its provider named (hardware or cloud), the DSFinV-K export available, receipts carrying the TSE signature, a daily closing and cash book, and the receipt obligation met on paper or digitally.

8 — TSE provider and BSI certification named with what happens when the TSE fails, DSFinV-K and the GoBD archive for ten years stated, the § 146a AO registration supported, a procedure documentation (Verfahrensdokumentation) template offered, and the fiscal rules of at least one further country (Austrian RKSV or another) named and met.

10 — Audit-proof across markets: fiscal compliance documented per named country with certificates published, the procedure documentation maintained by the vendor, the fiscal journal exportable after the contract ends, and the vendor's handling of a Kassennachschau (what the auditor gets, from whom, how fast) described.

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The Café Owner

The fully certified online TSE activates through MY orderbird with my tax number, signs every receipt with a QR code holding the audit data, and shows its status in the app; a GDPdU/GoBD export delivers journal, invoices, cancellations, payments and taxes to the auditor. We found no public information on the TSE provider behind it, a DSFinV-K export, the daily closing, ten-year storage or another country's fiscal rules. 5 6 10

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The Retail Shop Owner

A fully certified Online-TSE is offered with device binding, an activation flow via MY orderbird, an in-app TSE status check, signed receipts with an audit QR code, and a GDPdU/GoBD export containing journal data, cancellations, invoices, orders, payments and taxes. The TSE provider and its certificate are not named, and DSFinV-K, the daily closing, the cash book, ten-year storage and any further country's rules are not described on the pages I read. 5 6 10

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The Tax Adviser

A described online TSE is set up end to end — activation with the ten-to-eleven digit tax number, devices binding to it when they join a shift, an in-app status showing TSE active, and signed receipts whose QR code carries the audit-relevant data — with a GDPdU/GoBD export containing journal data, cancellations, invoices, payments and taxes. But the TSE is called certified without the provider or BSI certificate being named, a DSFinV-K export is not named, and we found no public information on the daily closing, cash book, help with the section 146a registration, a procedure documentation, or any second country's fiscal rules. 5 6 10

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The Hospitality Operations Manager

A fully certified online TSE is offered at a published price, receipts print signed with a QR code holding the audit-relevant data, and a GoBD export delivers journal, cancellations, invoices, payments and taxes for the tax office. The captures do not name the TSE provider or a BSI certificate, do not mention the DSFinV-K format, a daily closing or cash book, and give nothing on Austria or help with the tax-office registration. 5 6 10

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The Fee-Conscious Merchant

A fully certified online TSE is activated from the account portal — 199 € per year plus a one-time activation fee of 59 € if not already in my package — after which receipts print signed with a QR code carrying the audit data, and a GDPdU/GoBD export delivers journals, cancellations, invoices, orders, payments and taxes. We found no public information naming the TSE provider or a BSI certificate, a DSFinV-K export, or the daily closing and cash book. 5 6 10

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The Skeptic

A "voll zertifizierte" online TSE is offered for 199 € per year plus a one-time activation fee of 59 €, receipts print signed with a QR code carrying the audit data, and a GDPdU/GoBD export bundles journals, cancellations, invoices, orders, payments and taxes for the Finanzamt. We found no public information naming the TSE provider or its BSI certificate, and nothing on a DSFinV-K export, the daily closing and cash book, a procedure documentation, or what happens when the TSE fails. 5 6 10

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Inventory, tables, staff & locations

Show reasoning
How this is scored

What the till runs beside the sale: stock and articles with variants, suppliers and purchase orders, recipes or ingredients for hospitality, tables, courses and a kitchen display or kitchen printer, self-order and QR ordering, staff logins with roles and rights, cash differences per employee, reports by product, staff and hour, and several branches or sites managed from one back office.

0 — No articles, stock, staff or reporting beyond the single sale.

3 — An article list and a sales report; stock, staff rights, tables and several locations are basic or not described.

5 — Article and stock management with variants or modifiers, staff logins with roles, reports by product, employee and period, and for hospitality tables and kitchen printing or a kitchen display; several locations or tills under one account.

8 — Stock with suppliers, purchase orders and inventory counts or recipes, a kitchen display and QR or self-order, granular staff rights and a log of cancellations and voids per employee, central articles and prices pushed to several branches, and cross-site reporting.

10 — Multi-site operations run through the product: stock transfers between branches, central menu and price management with local overrides, franchise or group structures, forecasting from sales history, and every change to an article, price or void attributed and exportable.

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The Café Owner

Tables are done properly — a visual floor plan on iPad with up to five areas of up to 15x15 tables, shaped tables and colour states, a ten-table list on the smaller plan, and printable QR codes on the tables for the digital menu — and the journal export even shows how often each waiter cancels or rebooks. We found no public information on stock, suppliers, staff roles and rights, a kitchen printer or kitchen display, or running several sites from one back office. 7 8 10

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The Retail Shop Owner

Tables and floor plans are documented in depth (five areas, grids up to 15x15, shapes and status colours), QR codes give guests a digital menu with orderable standees, per-waiter cancellations and voids are traceable via the journal export, and several devices sit under one account. I found no public information on article variants, stock levels, suppliers, purchase orders, staff roles or management of several branches — nothing on transfers between two shops, which is what I run. 5 7 8 10

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The Tax Adviser

Table management is well documented — up to five areas with a grid to 15 by 15 tables, resizable tables in round, L, U and row shapes, free and occupied colours, and QR codes guests scan for the digital menu, with standees and stickers orderable from orderbird — and a journal export shows how often each waiter cancels, rebooks or deletes booked items. We found no public information on stock and suppliers, a kitchen display or kitchen printer, staff roles, or several branches managed from one back office. 7 8 10

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The Hospitality Operations Manager

Tables are well covered — five coloured areas, grids up to 15x15, status colours, and QR codes for the guest menu — and the journal export shows how often each waiter cancels, rebooks or deletes booked items, which is exactly the control my works council asks about. We found no public information on stock and suppliers, a kitchen display, configurable staff rights, or running several branches from one back office, which is the core of my multi-site requirement. 7 8 10

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The Fee-Conscious Merchant

Tables are the strength: a floor plan with up to five areas, resizable and shaped tables, colour-coded status, a simple ten-table list on the smallest plan, and QR codes on the tables that take guests to a digital menu; the journal export even shows how often each waiter cancels. We found no public information on article and stock management, staff logins with roles, a kitchen display, or running several branches under one account. 7 8 10

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The Skeptic

Tables are documented thoroughly — up to five areas, 15x15 grids, round, L- and U-shaped arrangements, colour-coded status and shift rules — with QR codes on tables for a digital menu and a journal export that counts each waiter's cancellations, rebookings and deletions. We found no public information on stock and article management, staff roles and rights, a kitchen display or kitchen printer, or managing several locations from one back office. 7 8 10

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Accounting handoff, DATEV & data export

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How this is scored

What reaches the books and what leaves with the merchant: an export to DATEV (DATEV format, DATEV Kassenarchiv online, DATEV Unternehmen online) and to named accounting tools, booking with revenue accounts and tax rates, card payouts and fees reconciled, an API and webhooks, integrations with shop, booking or staff tools, and a complete export of articles, customers, sales and fiscal journals when the contract ends.

0 — No export of any kind; the day's figures have to be retyped.

3 — A CSV or PDF report of sales; booking data, named integrations and a full export are basic or not described.

5 — A DATEV export or another named accounting export with revenue accounts and tax rates, several integrations listed, a documented API, and sales and articles exportable.

8 — DATEV Kassenarchiv online or DATEV Unternehmen online named, card payouts and fees booked separately for reconciliation, a public API with webhooks and a developer portal, integrations with named shop, booking and staff-scheduling tools, and a full export of articles, customers and sales stated.

10 — Nothing stays behind: a complete export of all records including the fiscal journal and receipts in documented formats, access to past data after cancellation for the retention period stated, a migration path from and to other named systems, and the API covering every object the back office shows.

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The Café Owner

DATEV is treated seriously — SKR 03 as the default, a tax-rate check against the menu, and a template my tax advisor fills in — alongside CSV reports and a GDPdU/GoBD export of all tax-relevant data by any time range. We found no public information on an API, webhooks, further integrations, or a full export of articles and customers when the contract ends. 9 10

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The Retail Shop Owner

A DATEV export is configurable with a template my tax adviser fills in, SKR 03 defaults and tax rates per menu, alongside a GDPdU/GoBD export of all Finanzamt-relevant data and downloadable CSV reports, so the month's sales would reach my adviser without a USB stick. A documented API, webhooks, further named integrations and a full export when the contract ends are not described on the captured pages. 9 10

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The Tax Adviser

The DATEV export is genuinely aimed at the tax adviser: a template the adviser fills in, SKR 03 as the default revenue-account setting adjustable to the adviser's chart, and a tax-rate check before setup; beside it stand a GDPdU/GoBD export with journal, cancellations, invoices, orders, payments and taxes, plus CSV reports. We found no public information on a documented API, webhooks, named third-party integrations, or a full export of articles and customers at contract end. 9 10

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The Hospitality Operations Manager

There is a documented DATEV export with SKR 03 defaults, a tax-advisor template and tax-rate checks, plus a GoBD zip export of journal, invoices, payments and taxes and downloadable CSV reports. No API, named integrations, or statement on a complete export when the contract ends appear in the captured pages, so I cannot judge what leaves with me. 9 10

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The Fee-Conscious Merchant

There is a DATEV export on SKR 03 defaults with tax rates to check, a DATEV template for my tax advisor, CSV reports, and a GoBD export bundling all tax-relevant records in a zip. We found no public information on a documented API, on integrations beyond DATEV, or on a complete export of articles and customers when the contract ends. 9 10

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The Skeptic

A DATEV export is documented down to SKR 03 defaults, tax rates and a template for the tax advisor, and the GDPdU/GoBD export can be created at any time with journals, invoices, orders, payments and taxes, plus CSV reports. We found no public information on a documented API, integrations beyond DATEV, an export of articles and customers, or access to the fiscal journals once the contract ends — the question that costs money. 9 10

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European sovereignty panel opinion

Show reasoning
How this is scored

Who the contracting entity and the parent company are, where sales, customer and employee data are hosted, and who the subprocessors are (hosting, cloud TSE, payment processing, receipt delivery, email, analytics). Independently sourced by the sovereignty pipeline; POS data is financial and fiscal at once, holds staff logins and customer cards, and has to stay readable for the tax office for ten years, so the whole chain counts, not only the database.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (cloud TSE, payment processing, email, analytics, support) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, TSE provider and payment institution, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, TSE, payment institution, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.

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The Café Owner

The contracting entity is orderbird GmbH at Ritterstraße 12 in Berlin, Nexi Deutschland handles card payment matters, and a privacy policy is acknowledged during TSE setup. We found no public information on hosting location, subprocessors, a data processing agreement or security certifications, so the chain behind my till data stays unproven. 3 5 8

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The Retail Shop Owner

The contracting entity is orderbird GmbH in Berlin with German support lines, and Nexi Deutschland is the named contact for card payments, so at least the entity and payment link are German. Where sales and customer data are hosted, which subprocessors sit in the chain, and any data processing agreement or certification are not on the record, so I cannot vouch for more than the European entity itself. 3 5 6

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The Tax Adviser

Two links in the chain are European: the contracting entity is orderbird GmbH at Ritterstraße 12, Berlin, and card payment questions go to Nexi Deutschland. We found no public information on where sales and customer data are hosted, the TSE provider's siting, the list of subprocessors, a data processing agreement, or security certifications. 3 5 8

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The Hospitality Operations Manager

The contracting entity is orderbird GmbH at Ritterstraße 12, Berlin, the card payment partner named is Nexi Deutschland, and a TSE privacy policy is acknowledged at activation. Hosting location, a subprocessor list, a data processing agreement and security certifications are not described in the captured pages, so my data protection officer could not get a signable picture from public information. 3 5 8

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The Fee-Conscious Merchant

The contracting entity is orderbird GmbH at Ritterstraße 12 in Berlin, and the payment partner named for card questions is Nexi Deutschland — both German. We found no public information on where my sales and customer data are hosted, which provider runs the cloud TSE, or a list of subprocessors with their locations. 3 5 8

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The Skeptic

The contracting party is orderbird GmbH of Ritterstraße 12, Berlin, and card payments run through Nexi Deutschland — two links of the chain proven German, with a privacy policy acknowledged at TSE activation. We found no public information on hosting location, the provider behind the online TSE, the remaining subprocessors, certifications, or a published data processing agreement, so the ten-year fiscal chain rests mostly on parts the captured pages do not show. 3 5 8

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Pricing transparency

Show reasoning
How this is scored

Whether a buyer can compute the real annual cost from public pages alone: licence per till or per location, which modules (tables, kitchen display, stock, extra tills, DATEV export) cost extra, the TSE and its yearly fee, hardware to buy or rent, card terminal fees and transaction fees, setup and installation, support plans, minimum term and notice period.

0 — No public prices at all; every customer is a sales call or a dealer quote.

3 — A starting price or a free tier exists, but how cost scales with tills, locations, modules or hardware is unclear.

5 — Plans are public with their price per till or location and main inclusions, but at least one commonly needed piece (the TSE, extra tills, hardware, card fees, setup) is unpriced or "on request".

8 — Every plan priced publicly with its scaling rule, the TSE, hardware and add-ons priced, card fees and terminal costs listed, setup and support priced, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given number of tills, locations, modules and card volume, with every add-on, hardware, TSE, setup, support and payment fee and the cancellation and data-return terms published.

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The Café Owner

The one figure on show is the online TSE at 199 € yearly plus a one-time activation fee of 59 €, covering all compatible devices in the account; packages are only referenced in passing and receipt rolls come through the shop at unstated prices. Licence plans, hardware, terminal cost, card fees, setup and contract terms are not priced on the captured pages, so I cannot compute my cost for year two. 1 5 7

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The Retail Shop Owner

The only concrete price I found is the Online-TSE at 199 € yearly plus a one-time 59 € activation fee, covering all compatible devices in the account without extra cost. No licence plans per till or location, hardware prices, card fees, setup costs or minimum terms appear on the captured pages, so I cannot compute an annual cost from public information alone. 1 2 5

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The Tax Adviser

The only prices I found are the online TSE at 199 € per year plus a one-time activation fee of 59 € where it is not already in the package, with receipt rolls orderable through a shop in the back office; a plan named orderbird PRO XS appears but without a price. We found no public information on licence prices per till or location, hardware costs, card terminal and transaction fees, setup, support plans, minimum term or VAT treatment. 1 5 7

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The Hospitality Operations Manager

The only price visible in the captures is the online TSE at 199 € yearly plus a one-time activation fee of 59 €, covering all compatible devices in the account, with a hint that packages exist (a PRO XS tier is named) and that the TSE is included in some of them. Licence prices per till or location, terminal cost, card fees, setup, support tiers and minimum term are not described, so I cannot compute an annual cost for eight restaurants from these pages. 1 5 7

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The Fee-Conscious Merchant

The only euro figure on the captured pages is the online TSE at 199 € per year plus a one-time activation fee of 59 €, covering all compatible devices in the account — and only when it is not already included in my package. We found no public information on licence cost per till, terminal price, card transaction fees, setup, support plans, or minimum term and notice period, so I cannot compute what a season costs, let alone the closed months. 1 5

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The Skeptic

The one number a buyer can hold onto is the online TSE at 199 € per year plus a one-time activation fee of 59 €, covering all compatible devices in the account — a TSE billed by the year on top of licence packages whose prices are nowhere in what we read. Hardware is the customer's own and resellable, but we found no public information on licence prices, terminal cost, card fees, setup, or minimum term and notice period. 3 5

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Questions about orderbird POS

Is orderbird POS European?

Not determined: the vendor’s pages as captured do not say where orderbird POS is based.

Where does orderbird POS store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

Does orderbird POS have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

What are the best alternatives to orderbird POS?

As of 3 Nov 2026, the panel rates ready2order (3.5/5), Square (3/5) and Gastronovi (3/5) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is ready2order (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: orderbird POS alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Checkout, receipts & hardware — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  2. 2 Checkout, receipts & hardware — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  3. 3 Card payments & fees — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  4. 4 Card payments & fees — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  5. 5 Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  6. 6 Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  7. 7 Inventory, tables, staff & locations — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  8. 8 Inventory, tables, staff & locations — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  9. 9 Accounting handoff, DATEV & data export — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →
  10. 10 Accounting handoff, DATEV & data export — found from sitemap support.orderbird.com Checked 3 Nov 2026 Details →