POS & Checkout Systems
Tillhub
EU origin, foreign-owned Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by UTill Commerce GmbH · www.tillhub.de
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Tillhub at a glance
- Vendor
- UTill Commerce GmbH
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Default not stated; pages mention Germany source, captured 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates Tillhub 2.5/5, the mean of 6 judges. Tillhub is a cloud POS from UTill Commerce GmbH of Hamburg for retail, gastronomy and services, judged on captured vendor pages. how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Tillhub is a cloud POS from UTill Commerce GmbH of Hamburg for retail, gastronomy and services, judged on captured vendor pages. It is strongest at operations and locations, which documents central multi-branch stock with supplier management, price books by time or location and over sixty live statistics, and at checkout and hardware, with an iOS till on the iPad and the Android POS Go combining scanner, receipt printer and card reader. It is weakest at payments and fees and accounting and portability, which sit at 4, and at pricing transparency: beyond "POS Go ab 30 € pro Monat inklusive TSE" and "iPad Kassen ab 69 € pro Monat" we found no public prices for hardware, setup or support plans, and card fees appear only as "Günstige Transaktions- und Grundgebühren". Judges differ by at most one point per criterion — fiscal compliance and sovereignty span 5-6 — with no substantive disagreement computed. Storage is stated immutable on two redundant servers in Germany; the vendor joined Unzer in 2022, whose majority owner is the US private-equity firm KKR.
Speaks for it
- Operations and locations covers central multi-branch stock with supplier management, digital stocktakes and price books that switch by time period or location.
- Checkout and hardware documents two device families: an iOS till app on the Apple iPad and the Android POS Go with scanner, receipt printer and card reader built in.
- Fiscal compliance documents a BSI-certified cloud TSE from fiskaly with automatic receipt signing, ten-year cloud archiving and a one-click export for tax auditors.
- A DATEV-conformant handover to the tax adviser monthly or quarterly is published, beside CSV, Excel and PDF exports of sales, stock and staff reports.
- Gastronomy tools are named — table plans, reservations, wireless ordering, tips and the Orderpro mobile waiter system — plus live dashboards across branches from any browser.
Held against it
- Payments and fees (4): the only fee statement is 'Günstige Transaktions- und Grundgebühren', and we found no public information on figures per card type, payout timing or terminal costs.
- Pricing transparency: two starting prices are public, and we found no public prices for hardware, setup, support plans, extra tills or locations, or a minimum term.
- Accounting and portability (4): we found no public information on a documented API or webhooks, or on a full export of articles, customers and fiscal journals after a contract ends.
- Fiscal compliance: we found no public information naming the DSFinV-K export, a procedure documentation template, help with section 146a registration, or fiscal rules beyond Germany.
- Sovereignty: we found no public information on the hosting infrastructure provider or a published data processing agreement, and the privacy policy names US analytics providers Hubspot and Doubleclick by Google.
Best for
- You run two or more retail or hospitality branches and want central stock, per-branch price books and live cross-branch statistics in one system.
- You need German fiscal basics handled — BSI-certified cloud TSE, automatic receipt signing, ten-year archiving — with a monthly or quarterly DATEV handover to your tax adviser.
- You sell mobile — pop-ups, market stalls, on the sales floor — and want one device combining till, card reader, scanner and receipt printer (POS Go, Wi-Fi and 4G).
- You run a café or restaurant and need table plans, wireless ordering, tips and reservations at the till.
Avoid if
- You must compute your card-taking costs and full annual price before signing — the pricing page gives two starting prices and calls the transaction and base fees 'günstige' with no figures.
- You take card payments through your own acquirer or terminal — the captured pages describe only Unzer terminals connecting to the till.
- Your accounting stack needs a documented API or webhooks — we found no public documentation of either.
The scores
| Criterion | Panel median |
|---|---|
| Checkout, receipts & hardware | 3 of 5 |
| Card payments & fees | 2 of 5 |
| Fiscal compliance (TSE, DSFinV-K, RKSV) | 3 of 5 |
| Inventory, tables, staff & locations | 3.5 of 5 |
| Accounting handoff, DATEV & data export | 2 of 5 |
| European sovereignty | 3 of 5 |
| Pricing transparency | 2 of 5 |
Checkout, receipts & hardware
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How this is scored
How a sale is rung up and what it runs on: a fast till on tablet, phone or dedicated terminal, articles, modifiers and discounts, split bills and tips, receipts printed or sent digitally (QR code, email, a digital Bon), returns and cancellations, a customer display, which hardware is supported or sold (receipt printers, cash drawers, scanners, scales), and whether the till keeps selling when the internet is down.
0 — Not a till; sales cannot be rung up or receipts issued in the product.
3 — Sales rung up on one device with a printed receipt; digital receipts, supported hardware and offline operation are basic or not described.
5 — A till app on named devices (iPad, Android or Windows) with articles, modifiers, discounts and split payments, receipts printed or sent digitally, returns and cancellations, a list of supported printers, drawers and scanners, and an offline mode stated.
8 — Several device types and own or third-party hardware with a published compatibility list, offline mode with its limits stated (how long, which payments, how sync resolves), digital receipts meeting the receipt obligation, customer display, scales and barcode labels supported, and hardware rentable or bought with the terms stated.
10 — A till that never stops a sale: offline operation documented including card payments and fiscal signing, hardware open to standard devices rather than locked to the vendor, receipt layouts that meet the legal minimum content in each named country, and a stated uptime or a status page with incident history.
The Café Owner
The till runs as an iPad app and on the Android POS Go that puts the till, card reader, barcode scanner and receipt printer in one device; receipts go out printed, by e-mail or QR code, returns are booked with cancellation rights set per employee, the customer display can carry my own branding, and selling continues through short internet outages with automatic cloud sync afterwards. For my café the table plan, wireless ordering and tip function are documented; we found no public information on split bills, a published hardware compatibility list, or how long and with which payments the offline mode works. 1 2 3 4 10 11
The Retail Shop Owner
The till runs as an app on the Apple iPad and as an Android all-in-one device with integrated scanner, receipt printer and card reader, with receipt printers, barcode scanners, customer displays and card terminals listed as extensions; receipts go out printed, by email or as a QR code, and returns, per-employee cancellation rights, automatic discounts and a stated offline mode with automatic re-sync are all documented. We found no public information on split payments, cash drawers, scales, model-level hardware compatibility lists, or the limits of offline selling such as how long it lasts and which payments still work. 3 4 10 2 1
The Tax Adviser
Two hardware paths are documented — the till as an iOS app on the Apple iPad and the Android-based POS Go with printer, scanner and card reader built in — plus barcode scanners, customer displays and iPad stands as add-ons. Receipts are printed, e-mailed or shown as a QR code, returns and per-employee storno rights exist, and offline selling with automatic cloud sync is claimed. The offline limits are not stated, no compatibility list with printer models is published, and purchase or rental terms for hardware are not described. 1 2 3 4 10
The Hospitality Operations Manager
Two device families are documented — an iOS till app on the Apple iPad and the Android POS Go with integrated scanner, receipt printer and card reader — extendable with receipt printers, barcode scanners, customer-facing displays and iPad stands, and receipts are printed, emailed or shown as a QR code, the channels the TSE page presents alongside the German receipt obligation. An offline mode is stated with automatic cloud synchronisation on reconnection, though its limits are not described. The gastronomy features I need are named — table plan, reservations, wireless ordering, tips — but I found no public information on split bills or on hardware rent-versus-buy terms. 1 2 3 4 10 11
The Fee-Conscious Merchant
The till runs on named devices — an iOS app on the iPad and the Android POS Go that packs scanner, receipt printer and card reader into one mobile device with Wi-Fi and 4G — with receipts printed, emailed or shown as a QR code, returns and per-employee cancellation rights, a customer display and a stated offline mode. The offline mode is stated without its limits, and for a hardware compatibility list and purchase or rental terms we found no public information. 1 2 3 4 10
The Skeptic
Two named platforms exist — an iOS till on the Apple iPad and the Android-based POS Go with scanner, receipt printer and card reader built into one device — extendable with receipt printers, barcode scanners, customer displays and iPad stands, receipts delivered printed, by email or QR code, plus a customer display and an offline mode with automatic cloud re-sync. The offline mode carries no stated limits, and we found no public information on a device compatibility list, scales, or terms for buying or renting hardware — so comfortably above the basics, but not open, documented hardware. 1 3 4 10
Card payments & fees
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How this is scored
How the till takes card and mobile payments and what that costs: an integrated terminal and the acquirer behind it named, girocard, credit cards, Apple Pay and Google Pay, tap to pay on a phone, the fee per transaction by card type, monthly terminal fees, payout timing, and whether the merchant may use a terminal or acquirer of their own choice instead. A "free" till paid for by card fees counts here.
0 — No card payment of any kind can be recorded at the till.
3 — Card payments recorded at the till, by an integrated terminal or by typing the amount into a separate one; the acquirer, the fees and the choice of terminal are basic or not described.
5 — An integrated card terminal with the payment provider named, girocard, credit cards and mobile wallets accepted, the transaction fee published for the main card types, payouts with their timing stated, and the amount passed to the terminal without retyping.
8 — Fees per card type and terminal cost published, tap to pay on a phone, tips and split payments on the terminal, several integrated acquirers or terminals to choose from (not only the vendor's own), the regulated payment institution named, and card payments reconciled to the daily closing.
10 — Payments without lock-in: the till works with any of several named acquirers on equal terms, fees for every card type, currency and chargeback published, the merchant's contract with the acquirer separable from the POS licence, and a change of acquirer documented without changing the till.
The Café Owner
Mobile and stationary Unzer card terminals connect fully to the till, EC, credit card and mobile payments are named, the all-in-one device passes the amount to the reader without retyping, and every transaction shows live on the UnzerOne dashboard. But the transaction and base fees are only described as low without any figures, and payout timing and whether I could use another acquirer's terminal are not described. 1 4 5 11
The Retail Shop Owner
Card acceptance is anchored in the Unzer group: Unzer terminals connect to the till, the POS Go device has a fully integrated reader, cash, EC, credit card and mobile are the named payment methods, and the UnzerOne dashboard shows live transactions. The transaction and base fees are only described as "günstige Transaktions- und Grundgebühren" with no figures, and we found no public information on payout timing, terminal costs, or whether a merchant may use a different acquirer, so I cannot compute what my card takings would cost me. 4 11 1
The Tax Adviser
Card taking is built around Unzer: mobile and stationary terminals that "können problemlos an Deine Tillhub Kasse angebunden werden", an integrated reader in the POS Go, cash, EC, credit card and mobile as methods, and a live UnzerOne transaction dashboard. We found no fee figures — only "Günstige Transaktions- und Grundgebühren" — no payout timing, and only Unzer terminals are described, so a merchant wanting a different acquirer finds nothing here. 4 5 11
The Hospitality Operations Manager
Card acceptance runs through Unzer terminals, mobile and stationary, fully integrated into the till with cash, EC, credit card and mobile payment named, a live transaction dashboard, and all Unzer card readers connectable to the Tillhub till. The captured pages call the transaction and base fees low but give no figures, and I found no public information on payout timing, terminal costs, tips and split payments on the terminal, or using an acquirer or terminal other than Unzer's. For eight restaurants across three cities I cannot compute what payments would cost us from what is published. 1 4 11
The Fee-Conscious Merchant
Card terminals come from Unzer, the group Tillhub joined in 2022, in mobile and stationary form and fully integrated, with cash, EC, credit card and mobile payments accepted and a live transaction view on the UnzerOne dashboard. But for a fee per girocard or credit card payment and for payout timing we found no public information — the pages only call the transaction and base fees 'günstige', without figures, and for a scoop sold by card that gap decides everything. 1 4 5 11
The Skeptic
Cards run through Unzer terminals from the vendor's own parent group, mobile and stationary, said to attach seamlessly to the till, with cash, EC, credit card and mobile listed and live transactions on the UnzerOne dashboard. But the only fee statement anywhere is "Günstige Transaktions- und Grundgebühren" — no figures per card type, no payout timing, and we found no public information on using a terminal or acquirer of one's own. A till priced low and settled in unnumbered card fees is a pattern I have paid for before. 1 4 11
Fiscal compliance (TSE, DSFinV-K, RKSV)
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How this is scored
Whether the till survives a cash audit: for Germany a certified technical security device (TSE) with its provider and BSI certificate named, hardware or cloud, the DSFinV-K export for the Kassennachschau and the tax audit, the receipt obligation (Belegausgabepflicht), the Kassenbuch and daily closing (Z-Bericht), GoBD-compliant storage for ten years, and help with the § 146a AO registration; for Austria the RKSV signature and FinanzOnline registration; for other countries their named fiscal rules (NF525, Fiskaltrust and similar).
0 — No fiscal function at all; the product is not a cash register in the legal sense, or states that it does not meet the fiscal rules of the markets it sells into.
3 — The till is called compliant ("finanzamtkonform", "KassenSichV-ready") without naming the TSE, the export formats or the closing; the details are basic or not described.
5 — A TSE included or offered with its provider named (hardware or cloud), the DSFinV-K export available, receipts carrying the TSE signature, a daily closing and cash book, and the receipt obligation met on paper or digitally.
8 — TSE provider and BSI certification named with what happens when the TSE fails, DSFinV-K and the GoBD archive for ten years stated, the § 146a AO registration supported, a procedure documentation (Verfahrensdokumentation) template offered, and the fiscal rules of at least one further country (Austrian RKSV or another) named and met.
10 — Audit-proof across markets: fiscal compliance documented per named country with certificates published, the procedure documentation maintained by the vendor, the fiscal journal exportable after the contract ends, and the vendor's handling of a Kassennachschau (what the auditor gets, from whom, how fast) described.
The Café Owner
Every system comes with fiskaly's cloud TSE, which the BSI officially certified, receipts are signed and archived automatically and kept ten years in the cloud; GoBD and KassenSichV conformity are claimed, daily closings take a click, and a one-click export is offered for the tax auditor. We found no public information naming the DSFinV-K export, a procedure documentation template, help with the registration under § 146a, or a second country's fiscal rules. 2 3 5 8 10 11
The Retail Shop Owner
The cloud TSE from fiskaly is named and described as officially BSI-certified, receipts are automatically signed and archived, the receipt obligation and KassenSichV are addressed, daily closings can be created and exported at the push of a button, and ten-year digital archiving plus a one-click export for tax auditors are stated. We found no public information naming the DSFinV-K export, help with the section 146a registration, a procedure documentation template, behaviour when the TSE fails, or a second country's fiscal rules. 2 10 3 11
The Tax Adviser
The cloud TSE from fiskaly is named with its official BSI certification, receipts are automatically signed and archived, ten-year cloud archiving of all receipts is stated, Kassenabschlüsse are created per button press, and a one-click export for Steuerprüfer is offered. I still miss the word DSFinV-K for the export format, any offer of a Verfahrensdokumentation, help with the § 146a AO registration, and any second country's fiscal rules such as the Austrian RKSV. 2 3 8 10 11
The Hospitality Operations Manager
A cloud TSE from fiskaly, certified by the BSI, is named for all systems, receipts are automatically signed and archived, KassenSichV and GoBD conformity are stated across pages, and daily closings with a ten-year digital archive of every receipt are documented — that covers the German basics for my group. The retail page offers a one-click export with all relevant data for tax auditors, but I found no public information naming the DSFinV-K format for a Kassennachschau, a procedure documentation template, help with registration under § 146a AO, or Austrian RKSV. 2 3 8 10 11
The Fee-Conscious Merchant
The cloud TSE comes from fiskaly with its BSI certification named, receipts are automatically signed and archived, daily closings are a button press, digital receipts are archived for ten years, and there is a one-click export 'mit allen relevanten Daten für Steuerprüfer'. We found no public information naming the DSFinV-K export itself, help with the registration under section 146a AO, a procedure documentation template, or any second country's fiscal rules. 2 3 8 10 11
The Skeptic
The cloud TSE comes from fiskaly and is stated as officially BSI-certified, receipts are automatically signed and archived, the Belegausgabepflicht is explained and satisfied on paper or digitally, daily closings are one click, and receipts are archived ten years in the cloud. What the pages never name is DSFinV-K — only a one-click export "mit allen relevanten Daten für Steuerprüfer" — and we found no public information on a Verfahrensdokumentation template, help with the § 146a registration, what happens when the TSE fails, or any country's fiscal rules beyond Germany. 2 3 10 11
Inventory, tables, staff & locations
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How this is scored
What the till runs beside the sale: stock and articles with variants, suppliers and purchase orders, recipes or ingredients for hospitality, tables, courses and a kitchen display or kitchen printer, self-order and QR ordering, staff logins with roles and rights, cash differences per employee, reports by product, staff and hour, and several branches or sites managed from one back office.
0 — No articles, stock, staff or reporting beyond the single sale.
3 — An article list and a sales report; stock, staff rights, tables and several locations are basic or not described.
5 — Article and stock management with variants or modifiers, staff logins with roles, reports by product, employee and period, and for hospitality tables and kitchen printing or a kitchen display; several locations or tills under one account.
8 — Stock with suppliers, purchase orders and inventory counts or recipes, a kitchen display and QR or self-order, granular staff rights and a log of cancellations and voids per employee, central articles and prices pushed to several branches, and cross-site reporting.
10 — Multi-site operations run through the product: stock transfers between branches, central menu and price management with local overrides, franchise or group structures, forecasting from sales history, and every change to an article, price or void attributed and exportable.
The Café Owner
This fits my twelve tables: a room and table plan, wireless ordering, a tip function and reservations, plus a mobile waiter ordering system; behind the sale there is central stock across all branches with supplier management, digital stocktaking and goods receipts, per-employee rights with a cash count at shift change, and over sixty real-time statistics with reports by product, employee and branch. We found no public information on a kitchen display or kitchen printer, or on QR self-ordering. 1 3 10 11
The Retail Shop Owner
This is the strongest area for a two-branch retailer like me: stock of all branches managed centrally with automatic updates on every sale, digital goods receipts and inventories, integrated supplier management, price books that change prices by branch or time period, individual access rights, cash checks at shift change, per-employee sales analytics and live insight into all locations from any browser. We found no public information on stock transfers between branches, article variants such as colours, or purchase orders to suppliers, which are exactly the gaps I would need answered before committing. 10 3 11 1
The Tax Adviser
Articles with Warengruppen and images, price books by time and by Filiale, central stock across branches with supplier management, digital stocktaking and goods receipts, staff with individual rights, Kassensturz at shift change and per-employee analyses, plus table plan, Funkbonierung, Trinkgeldfunktion and the Orderpro waiter ordering system for gastro. A kitchen display and guest self-order are not described, and no per-void change log or stock transfer between branches is promised. 1 3 10 11
The Hospitality Operations Manager
This is close to what I run day to day: all branches managed in one app, central stock across branches with supplier management and digital inventory counts, price books that change prices automatically by time period or per branch, live cross-branch dashboards from any browser, and over sixty real-time statistics. Staff get individual access rights, storno permissions per employee, per-employee sales analyses and a cash count at shift change — my waiter cannot void a bill without the right. Tables, reservations, wireless ordering and tips are named for gastronomy, though I found no public information on a kitchen display, guest self-ordering, recipes or stock transfers between branches. 1 3 10 11
The Fee-Conscious Merchant
Stock with supplier management and digital inventory counts runs centrally across branches, price books change prices by period or location, staff get individual permissions with per-employee sales analytics and storno rights, gastro gets table plans, radio ordering and tips — and sales from shop, pop-up and market stall come together in one closing, which is exactly my year. We found no public information on a kitchen display, QR self-ordering, recipes, or a per-employee log of voids. 1 3 10 11
The Skeptic
Multi-branch stock with supplier management, digital goods receipts and stocktakes is run centrally, price books switch by time or location, staff rights run down to who may void a receipt, hospitality gets table plans, reservations, tipping and the Orderpro mobile waiter system, and over sixty live statistics span the sites. We found no public information on a kitchen display or kitchen printer, QR self-ordering, purchase orders or stock transfers between branches — which is what serious chain operations live on. 1 3 10 11
Accounting handoff, DATEV & data export
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How this is scored
What reaches the books and what leaves with the merchant: an export to DATEV (DATEV format, DATEV Kassenarchiv online, DATEV Unternehmen online) and to named accounting tools, booking with revenue accounts and tax rates, card payouts and fees reconciled, an API and webhooks, integrations with shop, booking or staff tools, and a complete export of articles, customers, sales and fiscal journals when the contract ends.
0 — No export of any kind; the day's figures have to be retyped.
3 — A CSV or PDF report of sales; booking data, named integrations and a full export are basic or not described.
5 — A DATEV export or another named accounting export with revenue accounts and tax rates, several integrations listed, a documented API, and sales and articles exportable.
8 — DATEV Kassenarchiv online or DATEV Unternehmen online named, card payouts and fees booked separately for reconciliation, a public API with webhooks and a developer portal, integrations with named shop, booking and staff-scheduling tools, and a full export of articles, customers and sales stated.
10 — Nothing stays behind: a complete export of all records including the fiscal journal and receipts in documented formats, access to past data after cancellation for the retention period stated, a migration path from and to other named systems, and the API covering every object the back office shows.
The Café Owner
A genuine DATEV handoff monthly or quarterly for my Steuerberater, plus exports as CSV, Excel or PDF of sales, stock and staff reports with automatic report delivery, and daily closings export-ready for the accountant. We found no public information on booking with revenue accounts and tax rates, a documented API or webhooks, or a complete export of articles, customers and fiscal journals when the contract ends. 3 10 11
The Retail Shop Owner
A DATEV-conform handover to the tax adviser is documented monthly or quarterly, closings are prepared as an export for the accountant, and sales, stock and staff reports export as CSV, Excel or PDF with automatic scheduled delivery, so my month-end handover without a USB stick looks solved. We found no public information on revenue accounts and tax rates within the export, a documented API or webhooks, or further named accounting and shop integrations. 10 3 11
The Tax Adviser
A "DATEV-konforme Datenübergabe" is offered monthly or quarterly, Kassenabschlüsse export for the Steuerberater, and sales, stock and staff reports go out as CSV, Excel or PDF with scheduled sending. Whether the DATEV export carries revenue accounts and tax rates is not stated, an API or webhooks are not documented, and we found no public information on a complete export or continued access when a client cancels. 3 10 11
The Hospitality Operations Manager
A DATEV-conformant handover to the tax advisor is offered monthly or quarterly, alongside CSV, Excel and PDF exports of sales, stock and staff reports, a one-click export for tax auditors and a prepared export for the accountant from the daily closing. I found no public information on a documented API or webhooks, booking with revenue accounts and tax rates, DATEV Kassenarchiv online or Unternehmen online, or a full export of articles, customers and fiscal journals when a contract ends. 3 10 11
The Fee-Conscious Merchant
A DATEV export is named and runs monthly or quarterly, available 'jederzeit für deinen Steuerberater', beside CSV, Excel and PDF exports, scheduled reports and stock lists as Excel/CSV. We found no public information on an API or webhooks, other named integrations, whether card payouts and fees are reconciled, or a full export of articles, customers and sales when the contract ends. 3 10 11
The Skeptic
A DATEV handover exists, monthly or quarterly, alongside CSV, Excel and PDF exports of sales, stock and closings — that much is published. We found no public information on revenue accounts and tax rates in the booking data, an API or webhooks, integrations with named shop or scheduling tools, or a full export of articles, customers, fiscal journals and receipts after the contract ends; ten years of Belege behind a cancelled login is precisely what I look for and do not find answered. 3 10 11
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where sales, customer and employee data are hosted, and who the subprocessors are (hosting, cloud TSE, payment processing, receipt delivery, email, analytics). Independently sourced by the sovereignty pipeline; POS data is financial and fiscal at once, holds staff logins and customer cards, and has to stay readable for the tax office for ten years, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (cloud TSE, payment processing, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, TSE provider and payment institution, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, TSE, payment institution, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.
The Café Owner
The contract is with UTill Commerce GmbH in Hamburg and my data sits immutably on servers in Germany — two of them for redundancy — with the cloud TSE from fiskaly and the payment side inside the Unzer group since 2022. The privacy policy names its analytics subprocessors with locations, Hubspot and Doubleclick by Google in the USA (citing an EU-US Privacy Shield certification) and wiredminds in Germany, and ISO 27001 is claimed for the development process; we found no public information on a published data processing agreement, and hosting is stated as Germany without a named infrastructure provider. 2 4 6 7 8 10 11
The Retail Shop Owner
The contracting entity is a Hamburg GmbH with register number, data sits on two redundant servers in Germany stored immutably, the TSE comes from the BSI-certified provider fiskaly, payments run through the group's Unzer, and ISO 27001 development certification is claimed, while the privacy policy names analytics subprocessors including Doubleclick by Google and Hubspot in the USA. The recorded provenance notes the company joined Unzer in 2022, majority-owned by a US private-equity firm, the actual hosting infrastructure provider is not named, and we found no public information on a published data processing agreement. 6 11 2 4 7 10
The Tax Adviser
The contracting entity is UTill Commerce GmbH in Hamburg (HRB 97310, Amtsgericht Hamburg), data sits "unveränderbar auf sicheren Servern in Deutschland" with redundant servers, the TSE comes from fiskaly and payment from the Unzer group. The privacy policy names subprocessors with addresses, and the web chain includes US providers (Google/DoubleClick, Hubspot Inc.); a published data processing agreement, a named hosting infrastructure and a certification covering the operating chain rather than the development process are not documented. Tillhub has belonged to the Unzer group since 2022, whose majority owner is the US private-equity firm KKR. 2 4 6 7 10 11
The Hospitality Operations Manager
The contracting entity is UTill Commerce GmbH in Hamburg with a Hamburg commercial register number, hosting is stated as encrypted on redundant servers in Germany with all data stored immutably there, and the cloud TSE comes from fiskaly with BSI certification — the core of the chain my data protection officer must sign off is at least locatable. Since 2022 the vendor has been part of the Unzer group, and website analytics run through US services named as Google Doubleclick and Hubspot; I found no public information on a published data processing agreement, the full subprocessor list behind the till itself, or certification beyond ISO 27001 for the development process. 4 6 7 8 10 11
The Fee-Conscious Merchant
The contracting entity is the German UTill Commerce GmbH in Hamburg with its commercial register number, all data sits on servers in Germany with redundancy and immutable storage, and the cloud TSE is fiskaly, BSI-certified — a European chain for a German tax office. The privacy policy names website analytics providers including the US firms Hubspot and Doubleclick, ISO 27001 is claimed for the development process, and Tillhub has been part of the Unzer group since 2022; for the infrastructure provider, a published data processing agreement and certification scope beyond the development process we found no public information. 2 4 6 7 8 10 11
The Skeptic
The contracting entity is UTill Commerce GmbH of Hamburg, storage is stated as immutable on servers in Germany with a redundant second server, the TSE comes from fiskaly and payments from the group's own Unzer — an EU chain on its face, though the group joined in 2022 is majority-owned by a US private-equity firm. The hosting infrastructure itself is not named, we found no published data processing agreement, and the subprocessor disclosure covers website analytics — Google Doubleclick and Hubspot, both US — rather than the POS data chain; the security claims are a "ISO IEC 27001 zertifizierten Prozess" and an "ISO-27011 Zertifizierung" without scope. 2 3 4 6 7 10 11
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: licence per till or per location, which modules (tables, kitchen display, stock, extra tills, DATEV export) cost extra, the TSE and its yearly fee, hardware to buy or rent, card terminal fees and transaction fees, setup and installation, support plans, minimum term and notice period.
0 — No public prices at all; every customer is a sales call or a dealer quote.
3 — A starting price or a free tier exists, but how cost scales with tills, locations, modules or hardware is unclear.
5 — Plans are public with their price per till or location and main inclusions, but at least one commonly needed piece (the TSE, extra tills, hardware, card fees, setup) is unpriced or "on request".
8 — Every plan priced publicly with its scaling rule, the TSE, hardware and add-ons priced, card fees and terminal costs listed, setup and support priced, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of tills, locations, modules and card volume, with every add-on, hardware, TSE, setup, support and payment fee and the cancellation and data-return terms published.
The Café Owner
Two starting prices are public — 'POS Go ab 30 € pro Monat inklusive TSE' and 'iPad Kassen ab 69 € pro Monat' — along with a free fifteen-minute demo, so I can at least read the entry point with the TSE inside one plan. But the card fees are only called low with no numbers, and hardware, setup, support plans, minimum term and what extra tills or branches cost are not priced publicly, so I cannot compute what the second year really costs. 1 4 5 11
The Retail Shop Owner
The pricing page publishes starting prices — "POS Go ab 30 € pro Monat inklusive TSE" and "iPad Kassen ab 69 € pro Monat" — so the TSE is included at the entry price, and a free fifteen-minute demo is offered. Card fees are only called low with no numbers, and we found no public information on hardware prices, setup, support plans, minimum term or VAT treatment, so I cannot compute my real annual cost for two tills across two shops. 5 4 1
The Tax Adviser
Two public prices exist — "POS Go ab 30 € pro Monat inklusive TSE - iPad Kassen ab 69 € pro Monat" — and the TSE inclusion is at least stated. Card fees appear only as "Günstige Transaktions- und Grundgebühren" without figures, and we found no public prices for hardware, setup, support plans, or a minimum term and notice period, so the annual cost is not computable. 1 4 5
The Hospitality Operations Manager
The pricing page shows two public starting points — POS Go ab 30 € pro Monat including the TSE and iPad Kassen ab 69 € pro Monat — plus a free demo. The transaction and base fees are described only as low with no numbers, and I found no public information on hardware prices, extra tills, setup costs, support plans, minimum term or how the starting prices scale with branches. I cannot compute the annual cost for my eight restaurants from the captured pages alone. 4 5
The Fee-Conscious Merchant
Two public starting prices exist — POS Go 'ab 30 € pro Monat inklusive TSE' and iPad Kassen 'ab 69 € pro Monat' — plus a free demo, and there the computability ends: the transaction and base fees are only called 'günstige' with no figures, and for how cost scales with extra tills or locations, hardware, setup, support tiers, minimum term and VAT treatment we found no public information. I cannot work out what a season of small card sales will cost me from these pages alone. 1 4 5
The Skeptic
Two public starting prices exist — "POS Go ab 30 € pro Monat" including TSE, "iPad Kassen ab 69 € pro Monat" — and computability ends there. The card fees are called "Günstige Transaktions- und Grundgebühren" with no figures, remote installation is described only as cheaper than on-site service, and we found no public prices for hardware, setup or premium support, no scaling rule per till or location, and no minimum term or notice period. No buyer can total a year of this till from the public pages. 4 5 10 11
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Tillhub
Is Tillhub European?
Partly. whats-best.ai classifies Tillhub as EU origin, foreign-owned.
Where does Tillhub store data?
The default storage location for customer data is not stated on the vendor’s pages as of 29 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 29 Oct 2026.
Does Tillhub have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to Tillhub?
As of 3 Nov 2026, the panel rates ready2order (3.5/5), Square (3/5) and Gastronovi (3/5) highest among the other 18 POS & Checkout Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is ready2order (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Tillhub alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 16 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 8 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (11)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.tillhub.de Checked 29 Oct 2026 Details →
- 2 Features page (TSE) www.tillhub.de Checked 29 Oct 2026 Details →
- 3 Features page (retail) www.tillhub.de Checked 29 Oct 2026 Details →
- 4 Features page (card terminals) www.tillhub.de Checked 29 Oct 2026 Details →
- 5 Pricing page www.tillhub.de Checked 29 Oct 2026 Details →
- 6 Legal notice www.tillhub.de Checked 29 Oct 2026 Details →
- 7 Privacy policy www.tillhub.de Checked 29 Oct 2026 Details →
- 8 Security / trust page www.tillhub.de Checked 29 Oct 2026 Details →
- 9 Checkout, receipts & hardware — found from sitemap www.tillhub.de Checked 29 Oct 2026 Details →
- 10 Checkout, receipts & hardware — found from sitemap www.tillhub.de Checked 29 Oct 2026 Details →
- 11 Fiscal compliance (TSE, DSFinV-K, RKSV) — found from sitemap www.tillhub.de Checked 29 Oct 2026 Details →