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Project Management & Collaboration

Freelo

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Freelo s.r.o. · www.freelo.io

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Read this page as one judge. Each weighs the same scores by what they care about.

The Enterprise Architect

Weighted verdict

Buys for two hundred seats and answers for it later. Optimizes for SSO/SCIM, permissions, audit trails, certifications and a clean exit. Rejects anything that cannot survive procurement.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Enterprise Architect

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Enterprise Architect

Task discussions with mentions, dependencies, a Gantt timeline and a dashboard of tasks across projects are all evidenced, plus 100-200 free guests and admin-managed permissions with multiple admins — most of what a department needs. What I don't see is any workload or capacity view, which is exactly the gap between this and first-class team planning. 1 2

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Enterprise Architect

Daily, weekly and monthly reports on hours and costs, project budgets, hourly rates, project insights and CSV export give a controller real numbers to work with. But the report set looks fixed rather than configurable, utilization is nowhere evidenced, and nothing shows scheduled delivery or API access to metrics. 1 2

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Enterprise Architect

Two-way Google Calendar, a Gmail add-on, Make, and genuine importers from Asana, Trello and Basecamp 2, plus an MCP/Claude Skill/CLI surface — but that is a thin native catalogue with no Slack/Teams, no webhooks, and the API is only referenced in passing in the privacy policy. No SSO or SCIM anywhere on this sheet is a serious problem at 200 seats. 2 4 3

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Enterprise Architect

A 14-day trial with no credit card, a permanent free plan behind it, competitor importers, and template management mean a team reaches value without a sales call, and the ToDoo assistant helps teach the tool. I see no explicit guided setup, but the pieces are in place. 4 1 2

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Enterprise Architect

Freelo Bay s.r.o. is registered in the Czech Commercial Register, the servers sit in Prague datacenters, personal data is processed within the EU, and the subprocessor list is public — this is substance, not paperwork. It stops short of an 8 because ownership is unevidenced, no public DPA is shown, and FrontApp, Inc., Loom, Inc. and Microsoft sit in the subprocessor list behind DPF/SCC paper rather than out of extraterritorial reach. 3 4

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Enterprise Architect

Free phone and email support every weekday, free online consultations and training, and an in-product AI assistant answering usage questions are genuinely decent touches. But there is no evidence of a searchable help center, no SLAs, no changelog, and the documented support language is Czech only — for a 200-seat deployment that is thin, and I score the silence on docs as absence. 2 4 3

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Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Enterprise Architect

Every self-serve tier carries a public per-user price, Lite shows both monthly and annual (10.00 € / 6.45 €), the 14% annual discount, per-tier user minimums and guest inclusions are stated, and only genuinely custom Enterprise is contact-us. Tax treatment is never mentioned and the Premium/Business headlines are annual-only, so it falls just short of fully clean. 2

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 4 Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (5)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.freelo.io Checked 16 Sep 2026 +2 earlier captures: 11 Sep 2026, 20 Aug 2026 Details →
  2. 2 Vendor pricing page www.freelo.io Checked 16 Sep 2026 +2 earlier captures: 11 Sep 2026, 20 Aug 2026 Details →
  3. 3 Privacy policy www.freelo.io Checked 16 Sep 2026 Details →
  4. 4 Security page www.freelo.io Checked 16 Sep 2026 Details →
  5. 5 Terms of service www.freelo.io Checked 21 Sep 2026 Details →