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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by JetBrains s.r.o. · www.jetbrains.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Enterprise Architect

Weighted verdict

Buys for two hundred seats and answers for it later. Optimizes for SSO/SCIM, permissions, audit trails, certifications and a clean exit. Rejects anything that cannot survive procurement.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Enterprise Architect

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Enterprise Architect

Cross-project planning is real here — an interactive Gantt with dependencies, work-in-progress constraints and resource-based forecasting, timesheets that track work across the team, and reports that span several projects. We found no public information on guest or client access with managed permissions; the client-facing surface I can see is the helpdesk rather than governed external sharing. Strong for structured teams, but short of first-class capacity and permission depth. 1 5 6 7

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Enterprise Architect

Twenty reports in four categories, dashboards that combine them, automatic recalculation every ten minutes, and clean CSV, XLSX or PDF output, with time management comparing estimates against actual time grouped by user and project — the resolution-time report even supports SLA management. We found no public information on budgets, utilization, scheduled delivery or a custom report builder, so this is dependable but not a reporting product in itself. 6 7

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Enterprise Architect

Ecosystem-grade by any standard: an open REST API covering almost all entities, custom webhooks, apps through a marketplace, a remote MCP server for AI agents, n8n and Albato automation platforms, native Slack, Telegram, Zendesk, build-server and test-management connectors, plus a built-in import wizard with continuous sync from Jira. For my two hundred seats, the near-complete API surface and the importers are exactly the clean-entry, clean-exit posture I look for. 6 8

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Enterprise Architect

A free-for-ten-users-forever tier on both cloud and self-hosted Docker images, an import wizard that migrates projects, users and groups, and dedicated importers from every major competitor means a team can reach real work without a sales conversation. We found no public information on guided setup, templates or time-to-first-project, so I cannot confirm the inside-an-hour experience from the captured pages. 1 6 8

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Enterprise Architect

A Czech legal entity as lead data controller, EU as the default data location, a public DPA, a DPO and SOC 2 Type II give me a defensible procurement posture. But the privacy notice itself says personal data may be transferred to affiliates or subprocessors outside the EU, the captured pages give different locations for headquarters (a Prague legal address versus Amsterdam), and we found no public information on ownership control or a subprocessor list — so the remaining exposure is not documented. 2 3

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Enterprise Architect

The help pages I can see are current with the 2026.2 cloud release, and the trust center publishes attestations including penetration-testing summaries and a GDPR audit report. We found no public information on support channels, their availability by plan, response-time commitments, a changelog or any training surface — for two hundred seats, that silence is a procurement risk in itself. 3 7

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Enterprise Architect

The only price the captured pages show is the free tier — free for teams of ten forever, both cloud-hosted and on your own server, with a free AI Assistant. We found no public information on paid per-seat pricing, billing periods, seat minimums or tax treatment, so the real payable cost for a two-hundred-seat deployment cannot be determined before talking to the vendor. 1 6

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European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 2 Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (8)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.jetbrains.com Checked 22 Sep 2026 Details →
  2. 2 Legal notice — found from the homepage www.jetbrains.com Checked 30 Sep 2026 Details →
  3. 3 Security / trust page — found from the homepage trust-center.jetbrains.com Checked 30 Sep 2026 Details →
  4. 4 Collaboration depth — found from sitemap www.jetbrains.com Checked 1 Oct 2026 Details →
  5. 5 Collaboration depth — found from sitemap www.jetbrains.com Checked 1 Oct 2026 Details →
  6. 6 Reporting — found from sitemap www.jetbrains.com Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap www.jetbrains.com Checked 1 Oct 2026 Details →
  8. 8 Integrations — found from sitemap www.jetbrains.com Checked 1 Oct 2026 Details →