Leapsome

The Managing Director

The review machinery reads like something my managers would actually run: performance, 360°, project, leadership and external review types, flexible templates with question banks, recurring cycles with automated notifications, and a shared competency framework steering the questions. Calibration shows up as AI pre-reads flagging things like manager leniency with every adjustment kept under human review — closer to a helpful assistant than an auditable calibration view with rating distributions. We found no public information on what the employee, the manager and HR can each see in a review, or on versioned criteria fixed before the cycle and per-employee review history export, so it sits a notch below the top band. 4 6 7 11

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The Managing Director

Company, team and individual goals with alignment, a dedicated 1:1 and team meetings module driven by structured agendas, and feedback, praise and meeting notes that feed straight into the review — that is exactly the prepared year-end record I want instead of memory, with praise amplified through Slack or Microsoft Teams. We found no public information on logged goal history, dependencies and confidence tracking, or how private versus shared parts of 1:1 notes are handled, which is what keeps it out of the top band. 4 6 8 9

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The Managing Director

The learning side is real: an integrated learning management system for onboarding, management and compliance, a marketplace of pre-integrated content providers, course analytics tracking enrollment, progress and completion, and a skills framework visualised by level with AI-drafted learning paths tied to goals and reviews. For a company like mine, though, the yearly conversation eventually turns to succession, and we found no public information on talent reviews such as a nine-box, succession plans per key role, skills-gap analysis against role requirements, internal mobility, or SCORM and xAPI support, which caps it at the middle of the scale. 4 10 11

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The Managing Director

Anonymity settings are confirmed for surveys and feedback, but we found no published minimum group size for anonymous results, no retention or deletion setting for review data, no access logging, and no documentation aimed at a works council. The AI disclosure is the strongest part: the features are named with their inputs — the review assistant drafts from goals, feedback and notes — nothing stands until a human reads and approves it, permissions are respected so AI sees only what the person can see, use can be discontinued at any time, automated employment decisions without human review are barred by the terms, and the vendor states EU AI Act conformity, though the model provider is not named and switching is described at feature level rather than per module. 2 6 7 12 13

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The Managing Director

The Personio sync is genuinely deep — an account created for every new hire, job title, department and manager synced, and teams plus manager reporting lines built from it — with single sign-on, Slack and Microsoft Teams, one hundred plus integrations claimed, and a two-week HRIS migration run by the vendor itself. But we found no public information on SCIM provisioning, webhooks, or an API with published limits, and the export we can confirm is a contract-level download of customer data as comma-separated files within thirty days of termination rather than a documented bulk export of the complete review, goal and feedback history. 2 5 9 14 15 1

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The Managing Director

The privacy policy says data is processed primarily within the EU and EEA on infrastructure such as AWS and Google Cloud, relies on the EU-US Data Privacy Framework with standard contractual clauses as a fallback for US transfers, and the pages show Berlin addresses alongside ISO 27001 and SOC 2 badges — but the vendor's own captured pages do not confirm the contracting entity's jurisdiction, and a New York address sits in the pricing page footer. We found no public subprocessor list covering the AI providers, and no statement of where the third-party models behind the AI features actually run, which is precisely what I would need before putting my sixty people's reviews and feedback in this system. 2 3 13 2

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The Managing Director

The captured pricing pages name add-ons — salary benchmarking and learning courses — list what is always included, and offer a fourteen-day trial, but we found no public price figure, no pricing basis such as per employee or per active user, and no tier-to-module mapping with prices; the terms only hint that actual users added through an HRIS connection are billed on top of whatever was agreed. I cannot begin to compute an annual invoice for sixty people from these pages, and that means every module is a sales conversation. 2 5 2

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