Capture in the real workplace
How this is scored
How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.
0 — Not a time-recording tool; working time cannot be captured in the product.
3 — Clocking in and out or a timer in the browser or an app, with manual entries; offline use, shared terminals and corrections are basic or not described.
5 — Web and mobile apps for clocking in and out, a shared kiosk, terminal or badge option or offline capture that syncs, and corrections requested by the employee and approved by a manager.
8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.
10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.
The Agency Owner
The captured page names a cloud-based Time and Attendance product with time tracking, so working time gets recorded, but we found no public information on how — mobile clocking, terminals, offline use or correction workflows are all undescribed. For my mix of desk staff and site crews I cannot tell from this evidence who clocks in, where, or what happens when the connection drops. 1