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Time Tracking & Attendance

ProTime

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by ProTime nv · www.protime.com

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ProTime: AI-assisted analysis on whats-best.ai ProTime: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

ProTime at a glance

Vendor
ProTime nv
Headquarters
Not stated on the vendor’s pages as of 20 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 20 Oct 2026
Free plan
Not stated on the vendor’s pages as of 20 Oct 2026
Panel verdict
The AI panel rates ProTime 1.5/5, the mean of 6 judges. ProTime nv, in workforce management since 1995 and part of the SD Worx Group, scores highest on absence and planning and on payroll export, both at 4 to 5, with time capture at a flat 4. how scores are made
As of
Vendor pages captured 20 Oct 2026; evaluated by the panel 21 Oct 2026. all sources

ProTime alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Operations Lead

Weighted verdict

Runs a 200-person operation with office, workshop and field staff, and has to record all of them since the BAG ruling. Wants capture that fits each of those groups and a roster that reflects reality. Unmoved by a beautiful desktop timer that half the workforce cannot use.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Operations Lead

Panel median The Operations Lead This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Operations Lead
Capture in the real workplace 2 of 5 2 of 5
Working-time law & audit record 1 of 5 1 of 5
Absence & shift planning 2 of 5 2.5 of 5
Project, cost-centre & billing 0 of 5 0 of 5
Payroll handoff 2.5 of 5 2 of 5
European sovereignty 2 of 5 2 of 5

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Operations Lead

Terminal, app and browser capture is stated outright, with terminals from the vendor's own hardware line, which names a path for each of my desk, workshop and field groups. But we found no public information on offline capture, GPS or geofenced check-in, or any correction-and-approval workflow, which decides whether a crew with no signal is actually covered. Three capture points named, nothing around them evidenced. 1

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Operations Lead

Hours managed against contract, collective agreement and working-time rules is more than a raw sum, and the eight-country support line hints at labour-rule knowledge. But we found no public information on break handling, the daily maximum, rest periods, retention or an inspection-ready export, and nothing names the German recording duty. A promise with no mechanics, and I buy on mechanics. 1

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Operations Lead

Shift planning is the best-evidenced thing on the page: availability, skills, aptitudes, preferences, contracted hours and legal requirements combined into one plan. We found no public information on entitlement calculation, carry-over, sickness recording or per-location holiday calendars, so the absence half rests on a single phrase about absence data flowing to payroll. 1

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Operations Lead

The platform summary names time tracking, workforce planning and access control, and we found no public information on projects, tasks, cost centres, billable status, rates or any billing export. For my workshop quoting jobs, nothing here allocates recorded time to work. 1

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Operations Lead

A native payroll link through the SD Worx parent group, plus a general statement that validated time and absence data connects to payroll, HR and ERP systems without re-entry, is on the page. But we found no public information on named payroll systems, export formats, night, Sunday and holiday surcharges, or a lock-and-approve step before the month closes. Promising parentage, unproven handoff. 1

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Operations Lead

EU hosting is stated, the address is Mechelen in Belgium, and ISO 27001:2022 plus ISAE assurance reports are published, which is a decent posture on the surface. But the contracting entity is not confirmed, and we found no public information on subprocessors or where each one processes. European and certified, with the chain under the vendor undocumented. 1

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Operations Lead

The captured page carries no prices at all: no per-user figure, no module pricing, and we found no public information on terminal hardware pricing even though terminals are part of the offer. Every number is a sales conversation, which for a 200-head operation buying kiosks is the worst case. 1

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about ProTime

Is ProTime European?

Not determined: the vendor’s pages as captured do not say where ProTime is based.

Where does ProTime store data?

Not stated on the vendor’s pages as of 20 Oct 2026.

Does ProTime have a free plan?

Not stated on the vendor’s pages as of 20 Oct 2026.

What are the best alternatives to ProTime?

As of 21 Oct 2026, the panel rates TimeTac (3.5/5), clockodo (3/5) and ZEP (3/5) highest among the other 25 Time Tracking & Attendance products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is TimeTac (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: ProTime alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about ProTime? Tell us Report an error on this page

Sources (1)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Security / trust page — found from the homepage www.protime.eu Checked 20 Oct 2026 Details →