Checks, locations & failure confirmation
How this is scored
What can be monitored and how reliably a failure is detected: HTTP(S) with status code and keyword checks, TCP and port, ping, DNS records, SSL certificate and domain expiry, cron jobs and heartbeats, multi-step API checks with assertions, browser or transaction checks of a login or checkout, the shortest check interval, the number and regions of probe locations, the re-check from a second location before an alert, timeouts and response time thresholds, and private locations inside the customer's own network.
0 — Runs no checks of its own; a status page or alerting tool that only receives signals from other monitors.
3 — HTTP checks of a URL at a fixed interval with an up or down result; keyword, SSL, cron and the probe locations are basic or not described.
5 — HTTP(S), keyword, TCP or port, ping and SSL expiry checks, cron or heartbeat monitoring, an interval of one minute or less, several named probe locations, a failure confirmed from a second location before alerting, and response times recorded per check.
8 — Multi-step API checks with assertions on headers and body, browser or transaction checks of a user flow, DNS and domain expiry checks, sub-minute intervals, probe locations listed by city with the confirmation logic documented, private locations or agents for internal services, and maintenance windows that pause checks.
10 — Coverage and accuracy a reliability team runs on: every check type above with code-based checks (for example Playwright or scripted tests) in version control, location-specific thresholds, false-positive handling and probe health published, and the detection method documented so a result can be reproduced.
The SaaS Platform Engineer
Eight monitor types — URL, TCP, DNS, ICMP, gRPC, SSL, traceroute, heartbeat — plus Playwright browser checks and multistep API flows, at intervals down to every 10 seconds with 1-second available on request, from 22 public locations plus private agents, and failed checks are retried and confirmed from a second location before anyone gets an alert. Assertions, retry strategies with fixed, linear or exponential backoff, and a configurable percentage of parallel runs that must fail are all settable in Terraform next to the service. We found no public information on published probe health or alert settings that differ per location, which keeps this just short of the top. 3 7 8 12 13 19