The meeting itself
How this is scored
Whether the call works: participant capacity, video and audio quality under load, screen sharing, breakout rooms, moderation, and what happens on a bad connection.
0 — Small meetings only, no screen sharing worth the name, no moderation controls, and the call degrades without telling anyone.
3 — Standard meetings with screen sharing and mute-all, but low participant limits, no breakout rooms and no bandwidth adaptation stated.
5 — Meetings at the scale most teams need with screen sharing, breakout rooms, host moderation, and documented behaviour on constrained connections.
8 — Large meetings and webinars with published capacity limits, per-participant moderation and waiting rooms, layout control, simulcast or adaptive bitrate stated, and reliable behaviour on mobile networks.
10 — Scale and control are engineering claims the vendor stands behind: capacity published per plan and per region, selective forwarding with adaptive quality documented, live streaming, hardware-room support, and diagnostics an admin can read after a bad call.
The IT Administrator
Published capacity I respect: 100/300/500 participants per room across plans, 50 breakout rooms per room, simultaneous screen sharing, polling and whiteboard. But the evidence is silent on host moderation, waiting rooms, adaptive bitrate, hardware rooms and post-call diagnostics, and I judge a product by its worst meeting — when the board call stutters there is nothing documented about degradation and nothing to read afterwards. 1 3