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Video Conferencing

Wire

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Wire Swiss GmbH · wire.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The IT Administrator

Weighted verdict

Gets the call when the board meeting will not start. Wants capacity published rather than promised, room systems that work, SSO, and diagnostics after a bad call. Judges a product by its worst meeting, not its demo.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The IT Administrator

The meeting itself

How this is scored

Whether the call works: participant capacity, video and audio quality under load, screen sharing, breakout rooms, moderation, and what happens on a bad connection.

0 — Small meetings only, no screen sharing worth the name, no moderation controls, and the call degrades without telling anyone.

3 — Standard meetings with screen sharing and mute-all, but low participant limits, no breakout rooms and no bandwidth adaptation stated.

5 — Meetings at the scale most teams need with screen sharing, breakout rooms, host moderation, and documented behaviour on constrained connections.

8 — Large meetings and webinars with published capacity limits, per-participant moderation and waiting rooms, layout control, simulcast or adaptive bitrate stated, and reliable behaviour on mobile networks.

10 — Scale and control are engineering claims the vendor stands behind: capacity published per plan and per region, selective forwarding with adaptive quality documented, live streaming, hardware-room support, and diagnostics an admin can read after a bad call.

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The IT Administrator

Published capacity exists — video conferences up to 150 participants, with chat groups up to 2,000 under MLS — but that is where the published meeting story ends. We found no public information on screen sharing, breakout rooms, host moderation controls, behaviour on a constrained connection, or diagnostics an administrator can read after a bad call. When the board meeting stutters I have nothing published to hold the vendor to. 1 2 6

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Encryption & meeting access

How this is scored

What is actually encrypted and against whom, plus who can get into a meeting. Judged on documented mechanism rather than on the word "encrypted".

0 — Transport encryption only, undocumented; meetings joinable by anyone with a link and no lobby.

3 — TLS in transit and encryption at rest, with the vendor holding all keys; access control is a passcode.

5 — The above plus a lobby or waiting room, host-controlled admission, per-meeting passcodes, and a clear statement that the vendor can technically access media.

8 — Optional end-to-end encryption for meetings with the trade-offs named (which features stop working), documented key handling, SSO-gated joining, and per-meeting access policies.

10 — End-to-end encryption available without surrendering the product — its cryptography documented or open source, key management explained, identity verification for participants, and the vendor stating plainly what it can and cannot see.

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The IT Administrator

End-to-end encryption covers text, voice, video and files by default, built on MLS with TreeKEM, forward secrecy and post-compromise security, with the code 100 per cent open source and independently audited. The vendor states plainly it has no access to encryption keys and uses no backdoors, device fingerprints and ID Shield verify participants, and guest links are password-gated with admin-side restriction. This is the rare product where the cryptography is a published engineering standard rather than a marketing word. 2 4 6 7 9

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Reach & accessibility

How this is scored

Whether everyone who needs to join can: browser without an install, dial-in, low bandwidth, guests without accounts, captions and keyboard operation.

0 — A desktop client is the only way in; guests must create an account.

3 — Browser joining exists but is degraded, guests can join by link, and there is no dial-in and no accessibility statement.

5 — Full-feature browser joining without an install, guest access by link, mobile apps, and a stated accessibility posture.

8 — Telephone dial-in with numbers listed, live captions, keyboard-navigable and screen-reader-tested interface, and documented low-bandwidth behaviour.

10 — Reach is designed for: browser parity with the client, dial-in across the regions the customer operates in, live captions and translation, a published accessibility conformance report, and a usable experience on a poor mobile connection.

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The IT Administrator

Guests can join by password-protected link without an account, and an account runs on up to 8 devices. We found no public information on joining from a browser, telephone dial-in, live captions, keyboard or screen-reader support, an accessibility statement, or low-bandwidth behaviour — so I cannot tell the regional manager on a train what their meeting will look like. 1 2

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Recordings, retention & admin control

How this is scored

A recording is personal data about everyone in the room. Who may record, who is told, where it is stored, how long it lives, and what the works council can switch off.

0 — Anyone can record, storage location unstated, no retention rule, no admin policy.

3 — Host-only recording with a notification, but storage region unstated, retention manual, and no organisation-wide policy control.

5 — Admin policy over who may record, participant notification and consent prompt, stated storage region, and manual deletion that works.

8 — Automatic retention and deletion per policy, recordings encrypted at rest with access logged, transcription handled with its own retention rule, and attendance or analytics features that can be switched off for co-determination.

10 — Built for a works agreement: every recording, transcript and analytics feature independently switchable and documented, retention executed and evidenced, an audit trail of who accessed which recording, and no participant-level behavioural scoring at all.

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The IT Administrator

We found no public information on meeting recording at all — who may record, whether participants are told, where recordings are stored, or how long they live. The surrounding data hygiene is real and published: logs held at most 90 days, usage data deleted after 365 days, encrypted messages deleted after delivery, and an admin console that can restrict file sharing and guest links. But for the works council question of switching recording and analytics off, I have nothing published to answer with. 2 4

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Integrations & deployment

How this is scored

Calendar, identity and the wider stack — plus, in this category, whether the product can be run on the customer's own infrastructure at all.

0 — No calendar integration, no SSO, no API; cloud-only with no alternative.

3 — One calendar integration and basic SSO, no API worth building on, cloud-only.

5 — Calendar integration for the major suites, SAML or OIDC SSO, a documented API for scheduling, and room-system support.

8 — The above plus SCIM provisioning, embedding via SDK, webhooks for meeting events, and either a self-hosted option or a documented private-cloud deployment.

10 — Deployment is the customer's choice: a genuine on-premises or private-cloud option with the same features, open protocols or open source, embeddable SDKs, and identity integration that does not require the vendor's directory.

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The IT Administrator

SAML single sign-on, SCIM provisioning, and a genuine on-premises deployment with MLS protection stated across both cloud and on-premises versions — that deployment freedom is exactly what I want. The SDK ships with documentation, sample apps and webhooks, though it runs on the JVM today with TypeScript on the roadmap, and the marketplace is dated as coming in late 2025, so parts are promised rather than shipped. We found no public information on calendar integration or hardware room-system support, which is where a board's meeting calendar actually lives. 1 2 8 9

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European sovereignty

How this is scored

Where media and metadata are processed, who the contracting entity is, which subprocessors carry the traffic. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it — which in this category is heavily.

0 — Non-EU vendor and contracting entity, media routed through unstated regions, subprocessors unnamed.

3 — EU data residency for storage while media relays or metadata remain non-EU, or the contracting entity sits outside the EU.

5 — EU hosting and an EU contracting entity, but parts of the chain — relays, analytics, support tooling, transcription — are non-EU without an explained safeguard.

8 — Media and metadata processed in the EU on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: media never leaves the EU, every subprocessor European, certification published, and an on-premises option that removes the question entirely.

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The IT Administrator

Servers sit in Germany and Ireland, the subprocessor list is published with locations, and the one US processor — Stripe for payments — is named together with standard contractual clauses and adequacy safeguards. But the contracting entity is Wire Swiss GmbH in Zug, outside the EU with Wire Germany GmbH designated only as Article 27 representative, and the captured pages give different levels of detail on hosting: the privacy policy's subprocessor list attributes EU hosting to AWS while the security pages give only the provider's certifications without naming it, leaving Cloud Act exposure through that provider unresolvable from public pages. 3 4 5

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Pricing transparency

How this is scored

Whether a buyer can compute the annual invoice for their host count — including the capacity, dial-in and recording storage they actually need — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-host headline exists, but participant caps, dial-in minutes or recording storage are unpriced or unmentioned.

5 — Per-host prices public with billing period stated and capacity limits given, but at least one commonly needed piece (webinar capacity, dial-in, storage) sits in an unpriced add-on.

8 — Every tier and add-on priced publicly with per-host maths, capacity limits, dial-in rates, storage allowances, minimum term and VAT treatment stated.

10 — Complete price computability: a calculator producing the annual invoice for a given host count, meeting size and recording volume, including overage and per-region dial-in.

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The IT Administrator

Per-person prices are public with the billing period stated — €7.45 per person/month with annual payment, €8.94 per person/month with monthly payment, for teams up to 100 people, with video conferences capped at 150 participants and chat limits given per tier. Enterprise above 100 people is custom pricing, and we found no public information on VAT treatment or minimum term. A small buyer can roughly compute the bill; an enterprise buyer is back in a sales conversation. 2

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European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 3 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 4 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (9)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage wire.com Checked 15 Sep 2026 Details →
  2. 2 Pricing wire.com Checked 15 Sep 2026 Details →
  3. 3 Security page wire.com Checked 15 Sep 2026 Details →
  4. 4 Privacy policy wire.com Checked 30 Sep 2026 Details →
  5. 5 Imprint wire.com Checked 30 Sep 2026 Details →
  6. 6 Encryption & meeting access — found from sitemap wire.com Checked 1 Oct 2026 Details →
  7. 7 Encryption & meeting access — found from sitemap wire.com Checked 1 Oct 2026 Details →
  8. 8 Integrations & deployment — found from sitemap wire.com Checked 1 Oct 2026 Details →
  9. 9 Integrations & deployment — found from sitemap wire.com Checked 1 Oct 2026 Details →