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Chartbeat
Provenance unknown Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 6 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Chartbeat, Inc. · chartbeat.com
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Chartbeat at a glance
- Vendor
- Chartbeat, Inc.
- Headquarters
- Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting
- Outside the EU by default source, captured 3 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 3 Nov 2026
- Panel verdict
- The AI panel rates Chartbeat 2/5, the mean of 6 judges. how scores are made
- As of
- Vendor pages captured 3 Nov 2026; evaluated by the panel 4 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
No written verdict for this product
The panel scored Chartbeat, but the summary our synthesizer wrote did not survive our own contradiction check — twice. Rather than print a paragraph we cannot stand behind, we print none. Every score, rationale and source below is unaffected; read them and draw the conclusion yourself.
The scores
| Criterion | Panel median |
|---|---|
| Traffic, sources & campaign reports | 3 of 5 |
| Goals, events, funnels & e-commerce | 2.5 of 5 |
| Consent-free operation & data minimisation | 1 of 5 |
| Data access, export & self-hosting | 2.5 of 5 |
| Installation, integrations & performance | 3 of 5 |
| European sovereignty | 1.5 of 5 |
Traffic, sources & campaign reports
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How this is scored
What the standard reports show: page views, visits and visitors, entry and exit pages, referrers, search engines and social networks as sources, campaigns tagged with UTM parameters, countries, devices and browsers, a real-time view, date comparisons, segments and filters, custom dashboards, scheduled email reports, shared or public dashboards, and whether reports are sampled or complete.
0 — Not a web analytics product; website traffic cannot be measured with it.
3 — Page views and visitors over time with top pages and referrers; campaign parameters, segments and report sharing are basic or not described.
5 — A dashboard with pages, referrers, UTM campaigns, countries and devices, a real-time view, date comparison, filters across all reports, email reports, and dashboards shared with clients or colleagues.
8 — Custom segments and saved views, custom dashboards and report builders, channel grouping that can be configured, Search Console or ad platform data shown beside the traffic, unsampled reports stated, several sites and roll-up reporting in one account, and annotations.
10 — Reporting that a whole organisation runs on: custom dimensions and calculated metrics, anomaly alerts, multi-site and multi-brand roll-ups with roles per site, report accuracy and how visitors are counted explained in a published methodology, and every report reproducible from the raw data.
The E-Commerce Marketing Lead
Real-time dashboards, multi-site roll-ups in any configuration, email reports, sharing, historical dashboards and a query builder over all metrics and filters are well documented — a solid reporting core. For my ad budget, though, the captured pages never show campaign reports for tagged links, configurable channel grouping or a search-engine and social-network source breakdown, and we found no public information on whether reports are sampled, so I could not tie traffic back to my Google, Meta and price-comparison campaigns from what is published. 1 4 5 11
The Data Protection Officer
A real-time dashboard, a historical dashboard with content performance KPIs, top pages by canonical path, external referring URLs carried in every ping, filters, and recurring email reports are all documented, alongside multi-site roll-ups in any configuration, a customizable big-board view and cross-site benchmarking. We found no public information on campaign or UTM reports, country or browser breakdowns, saved segments, or whether reports are sampled. 1 4 5 6 11
The Agency Developer
The dashboards document real-time activity, top pages, multi-site roll-ups in any configuration, alerts on spikes and dips, recurring email reports and a configurable report builder. For the side my clients ask about — referrers, UTM campaigns, countries and date comparisons — I found no public information, so the source picture stays half-finished. 1 4 5 6
The Growth Analyst
The real-time dashboard, top pages, referrer data and roll-ups of multiple sites in any configuration are documented, alongside configurable Advanced Queries with filters, recurring email reports and shared Big Board displays. We found no public information on campaign tagging with UTM parameters, country reports, or whether reports are sampled, which keeps this below the top levels. 1 4 5 11
The Public-Sector Site Owner
The real-time dashboard, historical dashboard, multi-site roll-ups, daily email reports and configurable Advanced Queries give strong content-performance reporting with filters over custom date ranges. We found no public information on UTM campaign reports, country breakdowns, custom segments or sampling, and the toolset is clearly built for newsroom content rather than the standard sources-and-campaigns report set. 1 4 5 6 10
The Skeptic
A real-time dashboard, multi-site roll-ups in any configuration, a historical dashboard, recurring email reports with sharing, cross-site benchmarking and a query builder described as covering all metrics and filters are documented, alongside real-time alerts for traffic spikes and dips. We found no public information on campaign parameters, country breakdowns, date comparisons or whether reports are sampled. 1 4 5 6 11
Goals, events, funnels & e-commerce
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How this is scored
How the product measures what visitors do: goals for pages and events, custom events with properties, outbound links, downloads, form submissions and scroll depth tracked without code, funnels with drop-off, e-commerce tracking of orders, revenue and products, attribution of conversions to channels and campaigns, cohorts and retention, and conversion data passed back to ad platforms.
0 — Counts page views only; no goals, events or conversions can be defined.
3 — Goals for a page or a custom event; funnels, revenue and attribution are basic or not described.
5 — Goals and custom events with properties, outbound links and file downloads tracked, funnels with drop-off per step, revenue attached to goals or orders, and conversions broken down by source and campaign.
8 — Full e-commerce tracking (products, cart, checkout, orders, revenue) with plugins for named shop systems, several attribution models compared, cohorts and retention, user journeys or paths, forms and scroll depth tracked without code, and conversions sent back to Google Ads, Meta or other ad platforms server to server.
10 — Conversion analysis to the level of a product analytics suite: multi-touch attribution explained, funnels and cohorts on any event or property, revenue reconciled with the shop system, predictive or anomaly metrics with their method stated, and every conversion traceable to the raw event.
The E-Commerce Marketing Lead
Built-in events for subscribe, register, donate, paywall and payment flows with start, complete and cancel stages are documented, multiple attribution models are offered, and offsite clicks and downloads are tracked. But this is a publisher conversion suite: we found no public information on e-commerce tracking of orders, revenue and products, a checkout funnel with drop-off per step, or conversions passed back to Google Ads or Meta — and the documentation itself states that optional event parameters such as the subscription price and label are not currently surfaced in any product. 5 6 7
The Data Protection Officer
A detailed catalogue of conversion events — paywall, registration, newsletter, donation, offer, payment, download and more, each with shown, start, complete and cancel steps — is documented, together with multiple attribution models, offsite link tracking and event properties such as a subscription price value. We found no public information on funnels with drop-off per step, e-commerce tracking of orders and products, cohorts, or conversions sent back to ad platforms, and the docs themselves state that optional event parameters are not currently surfaced in any product. 1 5 6 7
The Agency Developer
The event catalogue is deep for publishing — subscriptions, registrations, newsletter sign-ups, donations, payments and downloads, each with an optional value such as a package price — and multiple attribution models are offered. I found no public information on funnels with drop-off, cohorts, e-commerce tracking or conversions sent back to ad platforms, and the docs state the optional event parameters are not currently surfaced in any product. 1 6 7
The Growth Analyst
Publisher conversion flows are covered in depth — subscriptions, registrations, newsletter sign-ups, donations and payments each with shown/start/complete/cancel events, plus multiple attribution models, click-level journeys and scroll depth. However the docs state optional event parameters such as the subscription price are not surfaced in any product, and we found no public information on funnel drop-off reports, cohorts and retention, or e-commerce order tracking. 1 5 6 7
The Public-Sector Site Owner
A rich catalogue of built-in conversion events with shown/start/complete/cancel stages covers registrations, newsletter sign-ups, donations and downloads, with multiple attribution models and offsite click tracking. The documentation itself states that optional event parameters are not surfaced in any product, and we found no public information on funnel drop-off reports, e-commerce orders or revenue reconciliation. 1 5 6 7
The Skeptic
A deep coded taxonomy of conversion events — paywall, donation, newsletter, registration, offer, payment, download, search, save — with properties such as a subscription package label and price, plus a choice of multiple attribution models, is documented. The vendor itself states that the event value and label parameters are not surfaced in any product. We found no public information on funnels with per-step drop-off, e-commerce or shop tracking, or conversions passed back to ad platforms. 1 6 7 12
Consent-free operation & data minimisation
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How this is scored
What is collected and whether a consent banner is needed: a cookieless mode with how visitors are counted (daily hash, server-side fingerprint, no identifier), IP addresses truncated or not stored, no cross-site or cross-device profile and no use of data for the vendor's own purposes, data retention settings, opt-out and Do Not Track, a consent mode for features that do need consent, the vendor's stated reading of §25 TDDDG, the CNIL consent exemption and the authorities' rulings on Google Analytics, and guidance for the site's privacy policy. Where the data is processed is scored under sovereignty.
0 — Requires consent for every visit and sets tracking cookies with no privacy settings at all, or shares visitor data for advertising by default.
3 — IP anonymisation or a cookie setting exists and the product is described as GDPR-compliant; how visitors are identified, retention and the consent position are basic or not described.
5 — A documented cookieless or consent-free mode that states how visitors are counted, IP addresses truncated before storage, no cross-site tracking, retention configurable, an opt-out, a consent mode for the features that need one, and a data protection page explaining when a banner is required.
8 — The consent position stated against named law (§25 TDDDG, the ePrivacy Directive, the CNIL exemption or a DPA ruling), identifiers rotated or never created and the method published, personal data never stored by default, pseudonymisation and retention settings per data type, a legal opinion or external audit of the consent-free mode cited, and wording for the privacy policy supplied.
10 — Data minimisation that can be verified: the collection script and processing open to inspection, exactly which fields are stored documented, a consent-free mode recognised by a named authority or certified, accuracy with and without consent stated, and every privacy setting the customer controls listed with its effect.
The E-Commerce Marketing Lead
Tracking runs client-side via a JavaScript tag that places cookies, the cookie list includes a targeted advertising category, the privacy notice discloses that personal identifiers and network activity may be sold or shared with advertising partners such as DSPs and exchanges, and Do Not Track is stated not to be supported. We found no public information on a cookieless or consent-free mode for websites, so my numbers would still hinge on a click on accept; the only IP de-identification described is an EU proxy layer for the iOS SDK. 2 8 12
The Data Protection Officer
The product operates through a JavaScript tag that places cookies on visitors' browsers, and the privacy notice discloses that visitor personal identifiers and network-activity data may be sold or shared with advertising partners such as social platforms, DSPs, ad servers and exchanges, while Do Not Track requests are not supported. An opt-out through privacy settings and Global Privacy Control exists, but we found no public information on a cookieless or consent-free mode, IP truncation before storage, configurable retention, or the vendor's reading of §25 TDDDG, the CNIL exemption or the rulings on Google Analytics. 2 8 11
The Agency Developer
Tracking runs through a JavaScript tag that places cookies including a targeted-advertising category, the privacy policy discloses visitor personal identifiers and network activity may have been sold or shared with advertising partners, and Do Not Track is explicitly not supported. A cookie consent mechanism, Global Privacy Control and GDPR representatives exist, but I found no public information on a cookieless mode, IP truncation or a stated consent-free position. 2 8
The Growth Analyst
The product runs a client-side script that places cookies including a targeted advertising category, the privacy notice discloses that personal identifiers and network activity information may have been sold or shared with advertising partners, and it states Do Not Track requests are not supported, with data also used for machine-learning optimisation. Opt-outs exist via the vendor's privacy settings and Global Privacy Control, but we found no public information on a cookieless or consent-free mode, so for our German sites a consent banner looks unavoidable. 2 8 11
The Public-Sector Site Owner
The tracking JavaScript places cookies on visitors' browsers, the cookie categories include targeted advertising, Do Not Track is not supported, and the notice states that categories including personal identifiers and network-activity data may have been sold or shared with advertising partners. We found no public information on a cookieless or consent-free mode, IP truncation or any position on German telemedia law, so a consent banner would be unavoidable on a public-service site — this alone rules it out for our council. 2 8
The Skeptic
The JavaScript tag places cookies on visitors' browsers, the vendor's notice discloses that personal identifiers and network activity of visitors may have been "sold" or "shared" with advertising partners including DSPs and ad servers, and Do Not Track is unsupported while Global Privacy Control is honoured only where US law requires. We found no public information on a cookieless or consent-free mode, per-data-type retention settings or the vendor's reading of European consent law; retention is stated only as "no longer than necessary". 2 8 11
Data access, export & self-hosting
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How this is scored
Whether the data stays the customer's and can leave with them: a reporting API and a raw event export, CSV export of every report, a scheduled export or sync to a data warehouse or BI tool (BigQuery, Snowflake, Looker Studio), no data sampling or limits on history, import of historical data from Google Analytics or another tool, open-source code, and a self-hosted or on-premise edition the customer runs on its own servers.
0 — No export of any kind; the data can only be viewed in the vendor's dashboard.
3 — A CSV export of reports; an API, raw data and history limits are basic or not described.
5 — A documented reporting API, CSV export of all reports, the retention period for raw data stated, and an import of historical data from Google Analytics or a stated migration path.
8 — Raw event data exportable or streamed to a named warehouse or BI tool, an API covering both reporting and data collection, no sampling stated, a self-hosted or on-premise edition with its own documentation, and the data returned or deleted on termination under stated terms.
10 — The customer owns the data end to end: open-source code under a named licence that runs fully self-hosted with feature parity stated, a complete raw export in an open format that another tool can import, and the deletion of every copy on termination documented.
The E-Commerce Marketing Lead
A documented historical API with submit, status and fetch endpoints returning CSV or JSON, plus CSV export of query results, gives real data exit — though it sits behind the Premium tier and requires an Advanced Queries subscription. We found no public information on raw event export, a named warehouse or BI sync, a stated raw-data retention period, an import of Google Analytics history or a self-hosted edition; the published terms promise return or irretrievable deletion of personal data only when it is no longer required. 4 6 9 10 8
The Data Protection Officer
A documented historical API with submit, status and fetch endpoints returns all metrics and filters over custom date ranges in CSV or JSON, query results download as CSV, and the vendor states it will return or irretrievably delete personal data when no longer required. We found no public information on a raw event export, a warehouse or BI destination, an import of historical Google Analytics data, history limits, or a self-hosted edition, and the historical API is reserved to customers with the premium Advanced Queries feature. 2 6 8 9 10
The Agency Developer
A documented historical API exposes all metrics and filters with CSV or JSON output, reports export to CSV, and the terms promise return or irretrievable deletion of customer data — but the API sits behind the Premium Advanced Queries feature. I found no public information on raw event export, a stated retention period for the data, a migration path from Google Analytics or a self-hosted edition. 2 8 9 10
The Growth Analyst
A documented historical API exposes all metrics and filters from the tools over custom date ranges and returns CSV or JSON, which would let me pull numbers into my own stack — though access is restricted to subscriptions that include the Premium-tier Advanced Queries. We found no public information on raw event export, a scheduled warehouse sync, historical data import or a self-hosted edition, so the event history lives only in their system. 6 9 10
The Public-Sector Site Owner
A documented historical API with submit/status/fetch endpoints returns CSV or JSON covering all metrics and filters, and the terms require removal of the scripts within 90 days after termination. We found no public information on raw event export, self-hosting or a stated retention period for raw data, and the historical API is only available in the Premium tier. 2 4 9 10
The Skeptic
A documented historical API with submit, status and fetch endpoints returning CSV or JSON over custom date ranges, described as covering all metrics and filters, plus CSV export and stated return-or-delete obligations when processing ends. Access requires the Premium tier's Advanced Queries, and we found no public information on raw event export, a stated retention period, historical import or a self-hosted edition. 1 2 4 8 9 10
Installation, integrations & performance
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How this is scored
What it takes to install and run: the size and loading of the tracking script, plugins and documented set-ups for named CMS and shop systems (WordPress, TYPO3, Shopify, Shopware, WooCommerce), single-page apps and mobile SDKs, a tag manager or Google Tag Manager template, server-side tracking and first-party proxying to avoid ad blockers, team roles and permissions, client and agency accounts, single sign-on, and an uptime or status page.
0 — No documented way to install the product on a website or app.
3 — A tracking snippet to paste into the site; plugins, SDKs, server-side options and roles are basic or not described.
5 — A documented snippet with its size stated, plugins or guides for several named CMS and shop systems, support for single-page apps, team members with roles, and an agency or multi-site account.
8 — A lightweight script or server-side collection documented, a first-party proxy or own tracking domain, SDKs for iOS, Android and named frameworks, a tag manager integration, granular roles per site, single sign-on (SAML), and a public status page with uptime history.
10 — Installation that scales across an organisation: server-side and client-side tracking with an equal feature set, an infrastructure-as-code or API-driven site set-up, white-label for agencies, SLA and support terms published, and the performance impact of the script measured and stated.
The E-Commerce Marketing Lead
A documented JavaScript snippet with staging-domain handling and QA steps in browser developer tools, iOS and Android SDKs with three installation routes and SwiftUI examples, a Google Tag Manager example and multi-site views make the web and app side clear. We found no public information on plugins for shop systems like Shopware or WooCommerce, single-page-app support, script size or measured performance impact, a first-party tracking domain or a public status page; sign-in is via third-party account credentials from Okta, Google, Meta or Microsoft rather than SAML. 2 5 7 11 12
The Data Protection Officer
Integration is documented end to end: the JavaScript tag with its ping structure and browser-inspector QA method, a staging-domain configuration, a Google Tag Manager example, Google AMP and Piano Composer guides, and mobile SDKs for iOS and Android with CocoaPods, Swift Package Manager and SwiftUI support. An Admin role and third-party single sign-on via Okta, Google, Meta or Microsoft are stated, but we found no public information on the script's size, first-party proxying or server-side collection, granular per-site roles, or a public status page with uptime history. 2 4 5 7 11 12
The Agency Developer
The snippet, its fifteen-second pings and a staging-site pattern are documented with DevTools QA steps, examples exist for Google Tag Manager and Piano Composer, the iOS SDK covers CocoaPods, Swift Package Manager and SwiftUI with debug mode, and Okta or Microsoft logins are offered. I found no public information on plugins for WordPress, TYPO3 or Shopify, the script size, server-side collection or an own tracking domain against ad blockers. 2 7 11 12
The Growth Analyst
There is a documented JavaScript tag with staging-domain and DevTools QA guidance, iOS and Android SDKs installable via CocoaPods, Swift Package Manager or manually with SwiftUI examples and debug mode, a Google Tag Manager implementation example, an Admin role and multi-site accounts. We found no public information on script size or performance impact, server-side collection, SAML single sign-on or a public status page. 2 7 11 12
The Public-Sector Site Owner
The JavaScript snippet is documented with QA and staging-site guidance, there are detailed iOS SDK installation paths plus an Android SDK, and examples exist for Google Tag Manager and Piano. We found no public information on script size, CMS plugins, single-page app support, a first-party proxy or a public status page. 4 7 11 12
The Skeptic
The JavaScript tag's configuration variables, staging-versus-production site separation and a DevTools QA method are documented, alongside a Google Tag Manager example, an AMP guide, notably thorough iOS SDK documentation with CocoaPods, Swift Package Manager and SwiftUI examples, Android SDKs and single sign-on through Okta, Google, Meta and Microsoft. We found no public information on the script's size or performance impact, CMS or shop plugins, single-page app support or a public status page. 2 4 7 11 12
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where visitor data is collected, stored and processed, and who the subprocessors are (script CDN, collection endpoint, hosting, email reports, support and payment tools). Independently sourced by the sovereignty pipeline; visitor data is personal data under European rulings, so the whole chain counts, not only the database. A self-hosted or open-source edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (CDN, collection endpoint, email, support, payment) run through non-EU providers without a stated safeguard, or EU processing relies on a proxy in front of a non-EU service.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or a self-hosted edition documented that keeps every visitor record on the customer's own servers.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or a self-hosted open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.
The E-Commerce Marketing Lead
The services are stated to be hosted and operated in the United States, the contracting entity is Chartbeat, Inc. under Delaware law, and the privacy notice names Google, PayPal and BlueSnap as providers in that chain. EU and UK Article 27 representatives and Data Privacy Framework commitments with standard contractual clauses exist, but we found no public information on a European hosting option or a full subprocessor list with locations, which for my German and Austrian shops is the deciding gap. 2 8
The Data Protection Officer
The contracting entity is Chartbeat, Inc. under Delaware law, the services are stated to be hosted and operated in the United States, and the named subprocessors — Google for analytics and the YouTube API, PayPal and BlueSnap for payment — are likewise U.S. providers. Standard contractual clauses, Data Privacy Framework certification and Article 27 representatives in Hamburg and London provide safeguards, but we found no public information on an EU hosting option, a self-hosted edition, or security certifications such as ISO 27001 or SOC 2. 2 8
The Agency Developer
The privacy policy states the services are hosted and operated in the United States, the contracting parties are Chartbeat, Inc. and Tubular Labs under Delaware law, and some subprocessors are named alongside an EU representative, standard contractual clauses and Data Privacy Framework certification. I found no public information on EU hosting — every captured statement puts visitor data in the United States, which for clients with European residency requirements ends the conversation. 2 8
The Growth Analyst
Chartbeat, Inc. of Austin, Texas is the contracting entity under Delaware law and the services are stated to be hosted and operated in the United States through Chartbeat and its service providers, with Google LLC and payment vendors such as PayPal and BlueSnap appearing as subprocessors. A data processing agreement, standard contractual clauses, Data Privacy Framework certification and EU/UK representatives are referenced, but we found no public information on EU hosting or a self-hosted edition. 2 8
The Public-Sector Site Owner
Everything sits in the United States: Chartbeat, Inc. of Austin, Texas is the contracting entity, the services are hosted and operated in the US through Chartbeat and its service providers, Delaware law governs, and transfers rely on the Data Privacy Framework and standard clauses, with subprocessors such as Google, PayPal and BlueSnap named in the privacy notice. An Article 27 representative in Hamburg exists, but we found no public information on EU hosting or a self-hosted edition, so visitor data from residents would leave Europe. 2 8
The Skeptic
The services are hosted and operated in the United States by Chartbeat, Inc. under Delaware law, with US transfers covered by standard contractual clauses and the Data Privacy Framework, an Article 27 representative in Hamburg, and a data processing agreement incorporated into the terms. Some subprocessors such as Google, PayPal and BlueSnap are named for the vendor's own site and payment operations; we found no public information on an EU hosting option or on the service providers running the analytics chain. 2 8
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per tier by monthly page views or events, what happens when traffic exceeds the tier, the number of sites and users included, which features (e-commerce, funnels, raw export, API, SSO, longer retention) cost extra, the free tier and its limits, the self-hosted edition and its support, minimum term and setup.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with traffic, sites or features is unclear.
5 — Tiers are public with their price per traffic band and main inclusions, but at least one commonly needed piece (overage, extra sites, raw export, SSO, longer retention) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (page views, events, sites, users), overage handling stated, add-ons priced, the self-hosted edition's cost or licence stated, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given traffic volume, site count and feature set, with every add-on, setup, support and overage fee and the cancellation and data-return terms published.
The E-Commerce Marketing Lead
Only tier names are public — Essentials, Plus, Premium and Enterprise — with pricing stated as customized according to website and native app pageviews and everything running through work orders; the terms add annual advance invoicing in US dollars, non-refundable fees and 1.5% monthly late interest. No price figure, free tier or concrete scaling rule appears on the captured pages, so I cannot estimate my annual cost without a sales conversation. 1 2 9
The Data Protection Officer
Pricing is described only as customized to website and native-app pageviews across four named tiers, with fees set per work order, invoiced annually in advance in U.S. dollars, payable within thirty days and non-refundable. We found no public information on any tier price, a free tier, per-feature costs or overage handling, so a buyer cannot compute an annual cost from the public pages alone; the historical API is additionally stated to be a premium-tier feature. 1 2 9
The Agency Developer
Only tier names are public — Essentials, Plus, Premium, Enterprise — with pricing "customized according to your website and native app pageviews", fees invoiced annually in advance in US dollars, and the historical API gated to the Premium tier. No figures, traffic bands or free tier are published on the pages I read, so I cannot budget a single client site from them. 1 2 9
The Growth Analyst
The vendor page names four tiers and states pricing is customized according to your website and native app pageviews, but no price for any tier is published; the terms add only annual prepayment in USD, non-refundable fees and taxes invoiced separately. Advanced Queries, which gates the historical API, is stated to be a Premium feature, so the cost of data access cannot be computed from public pages. 1 2 9
The Public-Sector Site Owner
Pricing is described as customized to website and app pageviews across four named tiers, and we found no public price figures, so the procurement office cannot compute an annual cost before a sales conversation. The terms do state annual advance invoicing in US dollars, that fees are non-refundable, and that the customer pays value-added and similar taxes. 1 2 9
The Skeptic
We found no public prices at all — pricing is "customized according to your website and native app pageviews" across four named tiers, invoiced annually in advance in US dollars, and the Advanced Queries export is confined to the Premium tier. Tier names, invoicing terms and tax treatment are public, but we found no public information on a starting price, scaling rule, overage handling or free tier, so no cost can be computed without a sales conversation. 1 2 9
European sovereignty — proven facts
1 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Outside the EU ⚠ unverified | 0/4 pts | 8 Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Chartbeat
Is Chartbeat European?
Not determined: the vendor’s pages as captured do not say where Chartbeat is based.
Where does Chartbeat store data?
Chartbeat stores customer data outside the EU by default, per the vendor’s page captured 3 Nov 2026.
Does Chartbeat have a free plan?
Not stated on the vendor’s pages as of 3 Nov 2026.
What are the best alternatives to Chartbeat?
As of 4 Nov 2026, the panel rates Matomo (4/5), Piwik PRO Analytics Suite (3.5/5) and Pirsch Analytics (3.5/5) highest among the other 17 Web Analytics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Piwik PRO Analytics Suite (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Chartbeat alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 3 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Hosting location. The statement sits in the section on individuals' personal data, not explicitly customer analytics data, and the iOS SDK docs describe an EU proxy layer that de-identifies IP addresses within the EU.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 product fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
- The panel’s written verdict is withheld: our own re-read found claims in it that the evidence does not carry, and a second synthesis did not fix them. The scores and the material below are unaffected. Know more? Tell us
Sources (12)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor page chartbeat.com Checked 3 Nov 2026 Details →
- 2 Terms of service — found from the homepage chartbeat.com Checked 3 Nov 2026 Details →
- 3 Security / trust page — found from the homepage chartbeat.com Checked 3 Nov 2026 Details →
- 4 Traffic, sources & campaign reports — found from sitemap chartbeat.com Checked 3 Nov 2026 Details →
- 5 Traffic, sources & campaign reports — found from sitemap chartbeat.com Checked 3 Nov 2026 Details →
- 6 Goals, events, funnels & e-commerce — found from sitemap chartbeat.com Checked 3 Nov 2026 Details →
- 7 Goals, events, funnels & e-commerce — found from sitemap docs.chartbeat.com Checked 3 Nov 2026 Details →
- 8 Consent-free operation & data minimisation — found from sitemap chartbeat.com Checked 3 Nov 2026 Details →
- 9 Data access, export & self-hosting — found from sitemap docs.chartbeat.com Checked 3 Nov 2026 Details →
- 10 Data access, export & self-hosting — found from sitemap docs.chartbeat.com Checked 3 Nov 2026 Details →
- 11 Installation, integrations & performance — found from sitemap docs.chartbeat.com Checked 3 Nov 2026 Details →
- 12 Installation, integrations & performance — found from sitemap docs.chartbeat.com Checked 3 Nov 2026 Details →