Data use, training & retention
How this is scored
What happens to prompts, uploaded files, connected data and outputs: whether any of it trains a model (the vendor's or a model provider's), how long it is kept and where logs live, whether zero-retention is available, and whether a data processing agreement covers it.
0 — No statement on training or retention; the privacy policy is a website policy that does not cover the product.
3 — A general statement that business data is "not used for training", with no word on retention, on the model providers behind the product or on logs.
5 — Business data excluded from training by contract, retention periods stated for chats and files, and a DPA offered to business customers.
8 — No-training commitments stated for the vendor and every model provider it routes to, retention configurable by the admin (including deletion of chat history), zero-data-retention terms with the model providers named, and abuse-monitoring retention described.
10 — Data use fully accounted for: training, retention, logging and abuse monitoring stated per model provider, customer-controlled retention and deletion with an audit trail, outputs and connected data treated as customer data in the DPA, and an independent audit (SOC 2, ISO 27001 or ISO 42001) covering the product.
The Works Council Member
Training exclusion is written into the contract, not just marketing: the terms state Langdock engages model providers only under agreements barring them from training on customer content, and for the Azure models abuse-monitoring storage and human review by Microsoft are disabled under zero data retention. Admins set the chat retention period themselves, file retention is documented per storage location, a data processing agreement is concluded automatically with 30-day post-termination deletion, and ISO 27001 and SOC 2 Type II reports are published. We found no public information on a deletion audit trail or on abuse-monitoring terms with the other model providers, which keeps this short of a full account. 4 5 7 9 10