Appointment Scheduling
TIMIFY
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by TerminApp GmbH · www.timify.com
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TIMIFY at a glance
- Vendor
- TerminApp GmbH
- Headquarters
- Not stated on the vendor’s pages as of 28 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 28 Oct 2026
- Free plan
- Yes, per the vendor’s own page source, captured 28 Oct 2026
- Panel verdict
- The AI panel rates TIMIFY 3.5/5, the mean of 6 judges. TIMIFY is online booking and resource scheduling from TerminApp GmbH of Munich, and the bench is clearest about where it is strong: booking experience, scoring 7-8, on a widget that embeds as a snippet or iFrame with WordPress, Joomla and Drupal plugins, self-service reschedule and cancel links in confirmation emails, and bookings arriving from Google, Facebook and Instagram in twelve-plus languages. how scores are made
- As of
- Vendor pages captured 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
TIMIFY is online booking and resource scheduling from TerminApp GmbH of Munich, and the bench is clearest about where it is strong: booking experience, scoring 7-8, on a widget that embeds as a snippet or iFrame with WordPress, Joomla and Drupal plugins, self-service reschedule and cancel links in confirmation emails, and bookings arriving from Google, Facebook and Instagram in twelve-plus languages. The weakest scores fall on reminders and no-shows at 5-6, where email reminders sit in the Premium and Enterprise tiers while judges found no public information on SMS reminders, deposits, enforced cancellation deadlines or no-show fees. Sovereignty and pricing transparency land in the same 5-6 band: a German vendor with ISO/IEC 27001:2022 certification and contractual audit rights, while we found no public information on a subprocessor list with locations; tier prices are public — Classic 0,00€, Premium 25,00€ and Enterprise 42,00€ per month excluding VAT in a twelve-month subscription — while Enterprise Plus and add-ons are priced only on request. No criterion's scores span more than a point, so the judges differ in emphasis rather than substance.
Speaks for it
- The booking widget embeds as a snippet or iFrame with plugins for WordPress, Joomla and Drupal, and customers reschedule or cancel themselves from their confirmation email.
- The terms grant free export of customer data at any time and after termination, with the customer named as owner of the data.
- A REST API with over 120 documented endpoints, webhooks with logs and an app marketplace give a genuine integration path.
- TerminApp GmbH of Munich contracts under German law with ISO/IEC 27001:2022 certification and audit rights that include on-site inspection.
- Permissions run to fifteen types with read, write and delete control per area, alongside multi-branch management and SAML single sign-on as an add-on.
Held against it
- Email reminders are the only documented no-show mechanism and sit in Premium and Enterprise, with the free tier carrying confirmations only.
- We found no public information on SMS reminders, deposits, system-enforced cancellation deadlines or no-show fees.
- The vendor's own guides document sync limits — one Office 365 calendar per Microsoft account, event names only inbound, conflicts resolved by hand — and the captured pages give different pictures on Microsoft Exchange.
- Enterprise Plus and all add-ons are priced only on request, the single sign-on add-on's fees are disclosed only to the account manager, and the pages do not state what scales the monthly price.
- We found no public information on a published subprocessor list with locations, and the captured pages do not confirm which hosting region serves a given account, with payments running through Stripe, Chargebee and PayPal on US-headquartered AWS.
Best for
- You run a salon, practice or studio and want customers booking, rescheduling and cancelling themselves through your own website, Google, Facebook or Instagram.
- You manage several locations or brands and need a central booking team plus fine-grained, per-area staff permissions.
- Your compliance file needs a German-registered vendor under German law with ISO/IEC 27001:2022 certification and contractual audit rights.
- You want your data contractually yours, exportable free of charge during and after the contract.
Avoid if
- Your no-show strategy rests on SMS reminders, deposits or enforced cancellation deadlines — the documented mechanism is email reminders, and only on Premium and Enterprise.
- You need automatic round-robin or any-available distribution of bookings — the documented routes are a central booking team or the course planner's auto-assignment.
- You must compute a complete annual price from public pages — ask the vendor: the public pages we read do not show it
- Your procurement review requires a published subprocessor list with locations — ask the vendor: the public pages we read do not show it
The scores
| Criterion | Panel median |
|---|---|
| Booking page & client experience | 4 of 5 |
| Calendar sync & availability rules | 3.5 of 5 |
| Team, staff & location scheduling | 3.5 of 5 |
| Reminders, payments & no-show protection | 3 of 5 |
| Integrations, API & data export | 3.5 of 5 |
| European sovereignty | 3 of 5 |
| Pricing transparency | 3 of 5 |
Booking page & client experience
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How this is scored
What the person booking sees and can do: a booking page with the services or meeting types on offer, their durations and prices, booking questions, an embed or widget for the business's own website, time zones and languages, group or class bookings, and links to reschedule or cancel without calling.
0 — Not a booking product: no page or widget where a customer picks a slot; appointments are entered by staff only.
3 — A booking page or form exists, but the pages say little about how it works: types of appointment, booking questions, embedding and rescheduling are not described.
5 — A booking page with several appointment or service types of their own duration, custom booking questions, and a way to put it on the business's website (link, embed or widget); confirmations carry a link to reschedule or cancel.
8 — In addition: group or class bookings with seat limits, booking pages in several languages with automatic time-zone handling, branding without the vendor's logo, multi-step selection of service, staff member and location, and a booking flow the vendor states is accessible or mobile-optimised.
10 — Booking as a finished storefront: packages, memberships or recurring bookings, intake forms with conditional questions, booking from Google or other directories, a customer account with booking history, and an accessibility statement for the booking pages published.
The Practice Owner
The booking widget embeds as a snippet or iFrame with plugins for WordPress, Joomla and Drupal, patients can reschedule or cancel themselves from the link in their confirmation email, and group events, twelve-plus languages and bookings through Reserve with Google are all documented. What I could not find is a patient account with booking history or an accessibility statement for the booking flow, so I stop short of the top. 1 2 8 9
The Salon Owner
The booking widget is documented down to the embedding detail — snippet or iFrame, plugins for WordPress, Joomla and Drupal — and clients can reschedule or cancel themselves from a link in the confirmation e-mail, which is exactly what my front desk needs. Custom fields can be shown in the widget and marked required, group events are bookable online, and bookings arrive via the widget, Google, Facebook and Instagram in 12+ languages. We found no public information on an accessibility statement for the booking pages, and custom branding of the widget sits in the top tier. 1 2 3 8 9
The Sales Team Lead
The booking widget embeds as an overlay button or iFrame with CMS plugins, custom fields can be made required in the widget, and customers reschedule or cancel themselves from the confirmation email link. Group events and courses, twelve-plus languages with multi-timezone support and bookings from Google via Reserve with Google lift it above the middle band; we found no public information on group seat limits or an accessibility statement for the booking flow. 2 8 9 3
The Independent Consultant
For a coach who wants clients booking on her own site this checks out: the widget embeds as a snippet or iFrame with ready plugins for WordPress, Joomla and Drupal, booking questions can be made required in the widget, and clients reschedule or cancel themselves from the link in the confirmation email. Group events, twelve-plus languages and bookings arriving from Google Search, Maps, Facebook and Instagram go beyond the basics; I found no public information on an accessibility statement for the booking pages. 2 8 9 1 3
The Data Protection Officer
The booking widget embeds as a snippet or iFrame with CMS plugins for WordPress, Joomla and Drupal, confirmation emails carry self-service reschedule and cancel links, group events take online registrations, custom fields can be set as required in the widget, and the product claims twelve-plus languages, multi-timezone scenarios and bookings via Reserve with Google. We found no public information on an accessibility statement, conditional intake questions or seat limits for group events. 1 2 8 9
The Skeptic
The booking widget is documented end to end — snippet or iFrame embedding, plugins for Joomla, WordPress and Drupal, pre-filled customer details — and confirmations carry an edit/cancel link that reopens the widget for rescheduling without calling. Group events and a course planner are bookable online, twelve-plus languages and multi-timezone scenarios are stated, and Reserve with Google, Facebook and Instagram booking and recurring appointments push toward storefront territory. Two things hold it back: white-label branding of the widget sits in the custom-priced Enterprise Plus plan, and we found no public information on an accessibility statement or seat limits for group events. 1 2 3 8 9
Calendar sync & availability rules
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How this is scored
How the product knows when someone is free: two-way sync with Google, Microsoft 365 and Outlook, iCloud or CalDAV, conflict checks across several calendars, working hours and exceptions, buffers, minimum notice and booking windows, daily limits, and rooms or equipment that must be free as well.
0 — No calendar: no availability is kept and no sync with any calendar is offered.
3 — An internal calendar or a one-way export (iCal feed), but no stated two-way sync and few availability rules beyond opening hours.
5 — Two-way sync with Google and Microsoft calendars that blocks booked times, working hours with exceptions, and buffers or minimum notice per appointment type.
8 — In addition: several calendars per person checked for conflicts, iCloud or CalDAV, booking windows and daily or weekly limits, holidays and absences, and resources (rooms, equipment, chairs) that must be free alongside the person.
10 — Availability that runs a multi-site business: per-location and per-resource schedules, capacity rules across staff and rooms, sync behaviour and latency documented, and changes in any connected calendar reflected without double bookings, as stated in the documentation.
The Practice Owner
Two-way sync with Google and Office 365 is documented, together with working times, holidays and sick days on a duty roster and buffer times around appointments. The part that matters most to me — rooms and equipment automatically booked alongside the therapist via booking dependencies — is on the features page. It falls short of the top level because there is no iCloud or CalDAV, only one Office 365 calendar per Microsoft account, and the help pages themselves describe sync conflicts that must be resolved by hand and moved bookings that stop syncing outside working times. 2 3 10 11
The Salon Owner
Two-way sync is documented for Google and Office 365, with buffers before and after appointments, duty-roster working times covering holidays and sick days, and rooms and equipment auto-booked alongside the service — the chair-and-colour-tech reality of my floor. The support pages also state hard limits: one Office 365 calendar per Microsoft account, conflicts that must be resolved manually, and Google events outside a resource's working time not syncing; the features page lists Microsoft Exchange as a sync target while the app guide states the Office 365 interface will not work with Microsoft Exchange Server. We found no public information on iCloud or CalDAV support or on daily booking limits. 2 10 11
The Sales Team Lead
Two-way sync with Google is documented and the Office 365 app offers one-way or two-way sync, alongside buffers, working-time restrictions and duty-roster handling of holidays and sick days, with rooms and equipment auto-booked alongside a service. The support pages carry real caveats — only one Office 365 calendar per Microsoft account, bookings moved outside working hours in Google stop syncing, and conflicts are resolved manually — and we found no public information on iCloud or CalDAV. 10 11 2
The Independent Consultant
Two-way sync is documented in detail for Google and Office 365 with real-time updates, and the essentials I need are evidenced: buffers before and after every appointment, working hours with holidays and sick days, and rooms or equipment booked alongside the service. The help pages themselves flag limits — only one Office 365 calendar per Microsoft account, and events moved outside working times stop syncing — while I found no public information on iCloud or CalDAV sync or on daily booking limits. 10 11 2 1
The Data Protection Officer
Two-way sync is documented for Google and Office 365 with a Sync Conflicts tab, resources can be restricted to their working times, buffers sit before and after appointments, the duty roster covers holidays and sick days, and rooms and equipment are auto-booked as dependencies. We found no public information on iCloud or CalDAV sync or daily limits, and the documentation states only one Office 365 calendar syncs per Microsoft account. 1 2 10 11
The Skeptic
Two-way sync with Google and Office 365, working times with holidays and sick days, buffers, and rooms and equipment auto-booked alongside the person are all properly documented. The limits are documented too, by the vendor's own guides: the Office 365 app syncs only one calendar per Microsoft account and only the event name inbound, conflicts land in a Sync Conflicts tab for manual resolution, and the Google guide shows a booking moved outside working times leaving the two calendars displaying different times. We found no public information on iCloud or CalDAV, daily booking limits or minimum notice, and the captured pages give different pictures on Microsoft Exchange — the features page lists it as a sync target while the setup guide states the Office 365 interface will not work with Microsoft Exchange Server. 1 2 10 11
Team, staff & location scheduling
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How this is scored
How bookings are shared out across more than one person: staff profiles and the services each offers, round-robin and collective (all-hands) meetings, routing forms that send a booking to the right person, several locations, roles and permissions for admins and staff, and single sign-on for larger teams.
0 — A single-user tool with no way to add staff or a team.
3 — Several users or staff calendars can be added, but how bookings are distributed among them and who may change what is not described.
5 — Several staff or team members with their own availability, the customer choosing a person or the system assigning one (round-robin or "any available"), and an admin role that manages the team.
8 — In addition: weighted or priority round-robin, collective bookings that need several people at once, routing by form answers, several locations with their own staff, granular roles and permissions, and reporting per staff member.
10 — Scheduling as a team system: SSO and user provisioning (SAML, SCIM), routing that takes ownership from a CRM, managed templates the organisation pushes to every member, audit logs of changes, and distribution fairness reported.
The Practice Owner
Granular permissions are genuinely strong — up to fifteen permission types with read, write and delete per area plus an activity log — and central multi-location management with a booking centre is documented. Single sign-on with SAML exists, but only as an Enterprise add-on with undisclosed fees, and the help page states it does not work with single accounts. I found no public information on round-robin distribution or collective bookings that need several people at once. 2 12 13
The Salon Owner
Staff are added as resources with their own profiles, teams and duty rosters, clients can book a specific person through personalised booking links or the widget's resource selection, and permissions go deep — up to 15 permission types with read, write and delete per area, plus an Account Owner with admin rights. Multi-branch is a real strength: global services and settings across locations, a central booking centre and branch manager add-ons, and SAML single sign-on with permission mapping to identity-provider groups for Enterprise customers. We found no public information on round-robin distribution or collective bookings, and the single sign-on app's fees are only available on request. 1 2 12 13
The Sales Team Lead
Team profiles with categories and a duty roster, up to fifteen granular permission types with an admin role, multi-location branch management with bulk upload and a central booking centre, and SAML single sign-on with permission mapping to identity-provider groups are all documented. We found no public information on round-robin or any-available assignment, routing by form answers such as company size or region, or fairness reporting on how bookings are distributed — the checks I would run before routing inbound demos. 2 13 12
The Independent Consultant
The permission system is deep — up to fifteen permission types with read, write and delete control per area, an admin role, team profiles with duty rosters, and central multi-location management — and SAML single sign-on exists as an add-on for Enterprise customers. I found no public information on round-robin distribution or collective meetings where several people must attend at once. 13 2 12 3
The Data Protection Officer
Team profiles with duty rosters, up to fifteen permission types controlling read, write and delete over calendars, customers and history logs, multi-branch management with global settings, and SAML single sign-on mapping permissions to identity-provider groups with CSV user import. We found no public information on round-robin distribution, collective bookings or routing by form answers. 2 12 13
The Skeptic
The multi-branch machinery is genuinely deep: accounts per region or brand, a Booking Centre whose agents book across locations without seeing branch calendars, bulk upload of branches with settings, up to fifteen permission types with read, write and delete control per area, and SAML single sign-on with permission mapping to identity-provider groups. But we found no public information on round-robin or any-available distribution or routing by form answers — the documented ways to spread bookings are a central human team or the course planner's auto-assignment. The single sign-on app is itself a fee-undisclosed add-on limited to Enterprise Branch Manager setups and does not work with single accounts. 2 3 12 13
Reminders, payments & no-show protection
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How this is scored
How the product keeps a booked slot from turning into an empty one: confirmations and reminders by email and SMS, payment or deposit at booking, cancellation and late-cancellation policies, fees for no-shows, waiting lists that refill cancelled slots, and follow-ups after the appointment.
0 — No notifications to the person booking: no confirmation, no reminder.
3 — Email confirmations are sent, but reminders, payments and cancellation rules are not described.
5 — Automatic email reminders with configurable timing, SMS reminders (included or as a paid add-on), and payment at booking through at least one named provider such as Stripe or PayPal.
8 — In addition: deposits or partial prepayment, a cancellation deadline the system enforces, no-show or late-cancellation fees, a waiting list that fills freed slots, and follow-up or review messages after the appointment.
10 — No-show protection as a measured process: no-show rates reported, card-on-file or pre-authorisation charged by policy, reminder channels per customer (email, SMS, messenger), refunds and vouchers handled in the product, and the cancellation and payment terms shown to the customer configurable per service.
The Practice Owner
Email reminders are configurable — up to three per service, one hour to three days ahead — and payment at booking through Stripe or PayPal is priced openly at 1.4% plus 0.25 euro to the provider plus 0.5% to the vendor, with a waitlist skill that notifies customers of freed earlier slots and automated follow-ups. However, we found no public information on SMS reminders, enforced cancellation deadlines or no-show fees, which for a physiotherapy front desk is the missing half of the no-show story. 1 3 14 15
The Salon Owner
E-mail reminders run from one hour to three days ahead with up to three per appointment on Premium and Enterprise, payment by credit or debit card at booking goes through Stripe or PayPal with the fees stated openly (1.4% + 0,25€ to Stripe or PayPal and 0.5% to TIMIFY), and a waitlist notifies clients of earlier slots with follow-ups automated by the assistant. But the two things I need most — a deposit for colour appointments and a fee when someone does not show — have no public information, nor do enforced cancellation deadlines, and we found no public information on SMS reminders at all. 1 3 14 15
The Sales Team Lead
Email reminders are configurable across three types, one hour to three days ahead and up to three per appointment, with automated follow-ups and a waitlist offering earlier slots, and card payment at booking runs through Stripe or PayPal with the fee split stated exactly. We found no public information on SMS reminders, deposits, or system-enforced cancellation deadlines and no-show fees. 14 3 9 15 1
The Independent Consultant
Payment is taken during booking by credit or debit card with Stripe or PayPal, the fee split is published (0.5% to the vendor plus 1.4% + 0.25€ to the processor), and email reminders run from one hour to three days ahead with up to three per appointment, plus a waitlist for earlier slots and automated follow-ups. I found no public information on SMS reminders, deposits or a system-enforced cancellation deadline, which matters when a client cancels late. 3 14 15 1
The Data Protection Officer
Three reminder types with up to three reminders timed between one hour and three days ahead, an early-slot waitlist with a response timeout, follow-ups automated by the assistant, and card payment at booking through Stripe or PayPal with the fee split published. We found no public information on SMS reminders, deposits, no-show fees or an enforced cancellation deadline. 1 3 14 15
The Skeptic
Email reminders are configurable — one hour to three days ahead, up to three of them, plus general and app-based variants — but they sit in Premium and Enterprise while the free tier gets confirmations only, and card payment at booking runs through Stripe or PayPal with an exact published split of 1.4% plus 0.25 euro to the processor and 0.5% to the vendor. A waitlist for freed earlier slots, a response timeout that requeues silent customers, and automated follow-ups and absence rescheduling through the assistant give real no-show protection. We found no public information on SMS reminders, deposits, or system-enforced cancellation deadlines and no-show fees. 1 3 9 14 15
Integrations, API & data export
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How this is scored
What the product connects to and how the data gets out again: video-meeting links (Zoom, Teams, Google Meet), CRM and marketing tools, automation platforms (Zapier, Make), a documented API and webhooks, website and app-store integrations, and an export of bookings and customer records.
0 — No integrations and no export; bookings stay in the product.
3 — A few named integrations or an export of bookings, but no API or webhooks described.
5 — Video-meeting links created automatically for at least one named tool, a connection to an automation platform or a few named CRM or marketing tools, and an export of bookings or customers.
8 — In addition: a documented public API and webhooks, native CRM integrations named (HubSpot, Salesforce or similar), an integrations directory, and a full export of bookings, customers and booking-form answers.
10 — Built to be connected and left: an API covering every object with its documentation and rate limits published, embeddable components or an SDK, a self-hosting or open-source option or a stated migration path, and the complete account data exportable in a documented format.
The Practice Owner
A documented REST API with more than 120 endpoints, webhooks with logs, an app marketplace and a UI components library put this well above a closed product, and Zoom and GoToMeeting apps plus bookings export are named. The caveats: Zapier sits behind the Enterprise plan, the developer platform is an Enterprise Plus feature, and we found no public information on native CRM integrations or published API rate limits. Contractually the customer owns the data and may export it free of charge during and after the contract. 3 6 14 16 17
The Salon Owner
The developer platform documents a REST API with over 120 endpoints, webhooks with logs, app keys and secrets, and Zapier connects TIMIFY to Google Sheets, Slack and MailChimp with triggers and actions listed — though only on the Enterprise plan. Zoom and GoToMeeting apps exist, there is an app marketplace, and my data stays mine: booking exports, statistics exports, and free export of customer data at any time and after the contract ends. We found no public information on API rate limits. 3 6 14 16 17
The Sales Team Lead
A documented REST platform with over 120 endpoints, webhooks with logs, an app marketplace, Zapier, Zoom and GoToMeeting apps, video booking in the Enterprise tier, booking exports and free export of customer data even after termination are all published. Zapier sits behind the Enterprise plan, and we found no public information on named native CRM connectors, published rate limits, or writing bookings into a CRM before a call starts. 17 16 14 3 6
The Independent Consultant
A REST API with over 120 documented endpoints, webhooks with logs, an app marketplace, a Zapier connection (Enterprise plan) and Zoom and GoToMeeting apps are all published, and the data stays mine — free export any time and after termination is written into the terms. I found no public information on named CRM integrations or published API rate limits, and booking export sits in the Enterprise tier. 17 16 14 3 6
The Data Protection Officer
A documented REST API with over 120 endpoints, webhooks with logs, an app marketplace with private apps and a UI component library, Zapier connections to Google Sheets, Slack and MailChimp, and bookings exportable with the terms guaranteeing free export of the customer's data at any time and after termination. We found no public information on native CRM integrations or API rate limits. 3 6 16 17
The Skeptic
A documented REST API with over 120 endpoints, webhooks with error logs, public and private app marketplaces, CMS plugins and a UI component library make the connective tissue real, and the terms grant free export of customer data anytime and after termination, which is more than most vendors put in writing. The catches a buyer should price in: the Developer Platform is an add-on named in Enterprise Plus, the Zapier app requires an Enterprise plan, and we found no public information on native CRM integrations, published rate limits, or booking-form answers named among the exports. 2 3 6 16 17
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where booking and customer data is hosted, and who the subprocessors are: hosting, the SMS gateway, email delivery, payment providers, video tools and analytics. Independently sourced by the sovereignty pipeline; booking data names who sees a doctor, a lawyer or a therapist and when, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, no data processing agreement offered, and neither hosting location nor subprocessors stated.
3 — A privacy policy and a data processing agreement exist, but the vendor and hosting are outside the EU (or hosting is unstated) and subprocessors are not listed.
5 — A data processing agreement and a subprocessor list are published, and either EU hosting or an EU contracting entity is stated, while parts of the chain (SMS, email, analytics, support) run through non-EU providers.
8 — EU contracting entity and EU hosting on named infrastructure, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor including SMS and email, data export and deletion documented, and certifications published with their scope rather than implied.
The Practice Owner
The contracting entity is TerminApp GmbH in Munich under German law with Munich as the exclusive venue, the security page names AWS with a Frankfurt region, ISO/IEC 27001:2022 certification is stated, and the terms provide a data processing annex with on-site audit rights — most of what I need to show my patients. But we found no public information on a published subprocessor list with locations, and the payment chain is named as Stripe, Chargebee and PayPal with a US-headquartered cloud provider, so the whole chain is not evidenced end to end. 4 6 7
The Salon Owner
The contracting entity is TerminApp GmbH in Munich with German law and Munich as the venue, a data processing agreement is offered, ISO/IEC 27001:2022 certification is stated, and hosting runs on AWS with Frankfurt, Germany named among the regions. On the other side, data residency for a given account is not confirmed on the captured pages, AWS is a US-headquartered provider, Stripe, Chargebee and PayPal stand in the payment chain, and we found no published subprocessor list with their locations. 4 6 7
The Sales Team Lead
The contracting entity is TerminApp GmbH in Munich under German law, with a data processing agreement, customer audit rights including on-site inspection, ISO/IEC 27001:2022 certification and hosting on named AWS infrastructure including a Frankfurt region. The payment chain runs through Stripe, Chargebee and PayPal and AWS is US-headquartered, and we found no published subprocessor list with locations for the delivery chain. 4 6 7
The Independent Consultant
The contracting entity is TerminApp GmbH in Munich under German law, ISO 27001:2022 is stated, the terms grant audit rights including on-site inspection and name subcontractors in advance, and hosting runs on AWS with Frankfurt listed as one of three regions alongside São Paulo and Singapore, with Stripe, Chargebee and PayPal named as payment partners. I found no public information on a published subprocessor list with locations, and the captured pages do not confirm that a customer's booking data sits in the EU region. 4 6 7
The Data Protection Officer
The contracting entity is TerminApp GmbH of Munich under German law with a data processing annex and Article 28 audit rights, ISO 27001:2022 is stated, and hosting runs on named AWS infrastructure including a Frankfurt region. We found no published list of subprocessors with their locations — the terms only commit to naming third parties in advance when engaged — no information tying a given account to a region, and nothing on the email delivery or messaging chain, while payments run through Stripe, Chargebee and PayPal. 4 6 7
The Skeptic
A German GmbH registered in Munich under HRB 199929, German governing law with Munich as venue, ISO/IEC 27001:2022, encryption in transit and at rest, two daily backups, contractual audit rights, and hosting on named infrastructure (AWS) with a Frankfurt region among the choices. But we found no public information on a published subprocessor list beyond the payment partners Stripe, Chargebee and PayPal — AWS is US-headquartered whatever the region, the data may equally sit in São Paulo or Singapore, and the email-delivery and support chain goes unnamed. The data processing agreement is an annex drawn up with the customer where required rather than a published document. 4 6 7
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user, staff member, location or calendar, what the free plan covers, which features (SMS reminders, payments, round-robin, SSO, branding removal) sit in which tier, the cost of SMS credits and payment fees, setup and minimum term.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free plan is published, but what scales the cost (users, staff, bookings, SMS) and what each tier includes is unclear.
5 — Tiers are public with their prices per user, staff member or location and their main features, while at least one commonly needed piece (SMS credits, payment fees, an enterprise tier) is unpriced or "on request".
8 — Every tier priced publicly with its scaling unit, add-ons and SMS credits priced, monthly and annual prices both shown, and VAT treatment and minimum term stated.
10 — Complete price computability: annual cost derivable for a given team size, location count and SMS volume, with every add-on, setup, support and payment fee and the cancellation and data-return terms published.
The Practice Owner
Four tiers are published — a free Classic plan, Premium at 25,00€ / Monat and Enterprise at 42,00€ / Monat, each zzgl. MwSt. (excl. VAT) in a 12 month yearly subscription — with payment fees spelled out per transaction and contract terms, price-increase rules and the no-refund policy all in the terms. What keeps me from computing a real annual bill: Enterprise Plus and every add-on are individual price on request, the SSO add-on's fees are undisclosed, and the captured pages do not state what scales the price per therapist or per account. 3 6 12
The Salon Owner
The tiers are public — Classic at 0,00€ / Kostenlos, Premium at 25,00€ / Monat zzgl. MwSt. and Enterprise at 42,00€ / Monat zzgl. MwSt. in a 12-month subscription, Enterprise Plus at an individual price — and the terms spell out the 12-month term, 4-week notice, price-increase caps, no refunds and the payment fee split. But the pages never say what scales the price — per account, per stylist or per location — and add-ons are 'Preise auf Anfrage', so with eleven stylists across two salons I cannot compute my annual bill from these pages alone. 3 6 12
The Sales Team Lead
Three tiers are publicly priced including a free plan, monthly and yearly billing are both shown, the payment fee split is stated to the cent, and the twelve-month term, auto-renewal, four-week cancellation notice and VAT treatment are all published. The Enterprise Plus tier is individual price on contact, add-ons are priced on request, the single sign-on add-on fees are undisclosed, and we found no public information on the scaling unit of the monthly price or SMS credit costs. 3 6 12
The Independent Consultant
The ladder is public — Classic at 0,00€ free, Premium 25,00€ and Enterprise 42,00€ per month excl. VAT in a twelve-month subscription — with payment fees published and contract terms, renewal, refund and price-increase rules in the open terms. But Enterprise Plus and every add-on are priced only on request, the SSO add-on's fees are not disclosed, and I found no public information on monthly-billing prices or on what exactly one license covers. 3 6 12
The Data Protection Officer
Classic is "0,00€ / Kostenlos", Premium "25,00€ / Monat zzgl. MwSt. (excl. VAT) in a 12 month subscription (yearly)", Enterprise "42,00€ / Monat", payment fees are itemised as "1.4% + 0.25€" to Stripe or PayPal and "0.5%" to the vendor, and the twelve-month auto-renewal, four weeks' notice and price-increase rules are public. Enterprise Plus carries "Individueller Preis", add-ons are priced on request, and we found no public information on a monthly-billing price figure or the unit the monthly price scales by. 3 6
The Skeptic
Three tiers are priced with feature lists and VAT treatment — Classic at 0,00 €, Premium at 25,00 € per month, Enterprise at 42,00 € per month, each exclusive of VAT in a twelve-month subscription — and the payment fee split is published to the cent, with the terms disclosing the twelve-month auto-renewal, four-week notice, no-refund rule and price-increase caps. But Enterprise Plus is an individual price on contact, add-ons are priced only on request, the single sign-on add-on's fees are disclosed only to the account manager, the captured pages show yearly-billing figures without the monthly figure, and the per-seat scaling unit is not spelled out. We found no public information on SMS credit pricing. 3 6 12
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about TIMIFY
Is TIMIFY European?
Yes. whats-best.ai classifies TIMIFY as EU-Made.
Where does TIMIFY store data?
Not stated on the vendor’s pages as of 28 Oct 2026.
Does TIMIFY have a free plan?
Yes. TIMIFY has a free plan, per the vendor’s page captured 28 Oct 2026.
What are the best alternatives to TIMIFY?
As of 3 Nov 2026, the panel rates zeeg (3.5/5), YouCanBookMe (3.5/5) and SimplyBook.me (3.5/5) highest among the other 18 Appointment Scheduling products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is zeeg (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: TIMIFY alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 28 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Hosting location. Frankfurt (Germany) is only one of three selectable AWS regions alongside Sao Paulo and Singapore, and the page does not state which region applies by default.
- Weak sourcing — Hosting options, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 14 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 9 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (17)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.timify.com Checked 28 Oct 2026 Details →
- 2 Product features www.timify.com Checked 28 Oct 2026 Details →
- 3 Pricing page www.timify.com Checked 28 Oct 2026 Details →
- 4 Legal notice www.timify.com Checked 28 Oct 2026 Details →
- 5 Privacy policy www.timify.com Checked 28 Oct 2026 Details →
- 6 Terms of service www.timify.com Checked 28 Oct 2026 Details →
- 7 Security / trust page www.timify.com Checked 28 Oct 2026 Details →
- 8 Booking page & client experience — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 9 Booking page & client experience — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 10 Calendar sync & availability rules — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 11 Calendar sync & availability rules — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 12 Team, staff & location scheduling — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 13 Team, staff & location scheduling — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 14 Reminders, payments & no-show protection — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 15 Reminders, payments & no-show protection — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 16 Integrations, API & data export — found from sitemap www.timify.com Checked 28 Oct 2026 Details →
- 17 Integrations, API & data export — found from sitemap www.timify.com Checked 28 Oct 2026 Details →