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OnePageCRM

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by OnePageCRM Ltd · www.onepagecrm.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Data Protection Officer

Unlimited contacts, deals, fields and tags gives the standard objects plus custom fields, but nothing on dedupe, validation or permissioned access. Worse, the bundled Lead Clipper is exactly the open-web scraping tool that fills a personal-data database with unvetted records and no hygiene tooling on record. 1 2

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Data Protection Officer

Deals exist as an object and the morning follow-up agenda enforces a habit, but there is no evidence of pipelines, stage requirements, forecasts or reporting of any kind. Nothing a finance department would accept, and nothing I can verify beyond a deals counter. 1 2

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Data Protection Officer

A morning agenda is a prompt, not automation: no triggers, sequences, branching or routing appear anywhere in evidence. The 1,000-email/day cap suggests bulk sending with no documented workflow engine behind it. 1 2

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Data Protection Officer

'Dozens of integrations' names no providers, and no API is evidenced, so I cannot confirm even two-way email or calendar sync. The Claude & ChatGPT hooks are the part I reject outright: contact data flowing to US model providers with no DPA or subprocessor facts anywhere on record. 2

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Data Protection Officer

The Galway, Ireland entity is the one real asset — an EU vendor is where I want a CRM to start — but this sheet records no DPA, no subprocessor list, no hosting location and no retention or deletion controls, while the AI integrations imply undocumented US processors. An Irish company with an empty sovereignty file is still a file I cannot sign. 1 2

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Data Protection Officer

Every data-flow fact on record points inward — web forms, card scanner, Lead Clipper — and not one word about export, migration tooling or an API. A CRM that evidences only entry and never exit is a lock-in risk, and where deletion and export are undocumented I assume they are unimplemented. 1 2

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Pricing transparency

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Data Protection Officer

$9.95 per user/month, four months free annually, a free trial and unlimited records on all plans is refreshingly honest fine print. But 'starts from' implies a tier ladder the evidence never prices, and VAT treatment and renewal rules are absent, so the real invoice at 30 seats is not computable from public pages alone. 2

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 4 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.onepagecrm.com Checked 15 Sep 2026 Details →
  2. 2 Vendor pricing page www.onepagecrm.com Checked 15 Sep 2026 Details →
  3. 3 Terms of service www.onepagecrm.com Checked 21 Sep 2026 Details →
  4. 4 Security / trust page www.onepagecrm.com Checked 30 Sep 2026 Details →
  5. 5 Privacy policy www.onepagecrm.com Checked 30 Sep 2026 Details →
  6. 6 Contact & data model — found from sitemap www.onepagecrm.com Checked 1 Oct 2026 Details →
  7. 7 Contact & data model — found from sitemap developer.onepagecrm.com Checked 1 Oct 2026 Details →
  8. 8 Pipeline & forecasting — found from sitemap www.onepagecrm.com Checked 1 Oct 2026 Details →
  9. 9 Pipeline & forecasting — found from sitemap developer.onepagecrm.com Checked 1 Oct 2026 Details →
  10. 10 Automation & workflows — found from sitemap www.onepagecrm.com Checked 1 Oct 2026 Details →
  11. 11 Integrations & API — found from sitemap www.onepagecrm.com Checked 1 Oct 2026 Details →
  12. 12 Integrations & API — found from sitemap developer.onepagecrm.com Checked 1 Oct 2026 Details →
  13. 13 Import, export & exit — found from sitemap developer.onepagecrm.com Checked 1 Oct 2026 Details →
  14. 14 Import, export & exit — found from sitemap developer.onepagecrm.com Checked 1 Oct 2026 Details →