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Samdock

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Samdock GmbH · www.samdock.com

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Samdock: AI-assisted analysis on whats-best.ai Samdock: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Samdock at a glance

Vendor
Samdock GmbH
Headquarters
Not stated on the vendor’s pages as of 13 Oct 2026
Data hosting
Default not stated; pages mention Germany source, captured 13 Oct 2026
Free plan
Not stated on the vendor’s pages as of 13 Oct 2026
Panel verdict
The AI panel rates Samdock 1.5/5, the mean of 6 judges. Samdock is a German CRM for SMEs built around sales pipeline and contact management, with one native partner, Lexware Office: contacts import in one click with duplicate detection, quotes are created in Lexware from deal data, payment status is visible, and Zapier covers the rest. how scores are made
As of
Vendor pages captured 13 Oct 2026; evaluated by the panel 15 Oct 2026. all sources

Samdock alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
Contact & data model 2 of 5 2 of 5
Pipeline & forecasting 1 of 5 1 of 5
Automation & workflows 1.5 of 5 1.5 of 5
Integrations & API 1.5 of 5 1.5 of 5
European sovereignty 2 of 5 1.5 of 5
Import, export & exit 1 of 5 0.5 of 5

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Data Protection Officer

Lead and deal management, dynamic customer lists and an automatically maintained customer history are confirmed, and the Lexware contact import checks existing records for duplicates — though that duplicate checking is evidenced only for the Lexware path. We found no public information on custom fields, field types and validation, merge tooling, or permissioned field access, which keeps this in the basic tier with history on the record as its one real hygiene point. 1 3 4

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Data Protection Officer

A staged pipeline is confirmed — deals move by drag and drop, automations fire when a stage is reached, and quotes are generated from deal data — and analytics and reporting appear as a listed feature with no detail behind them. We found no public information on multiple pipelines, stage probabilities, required fields per stage, win/loss capture, forecasting or quota tracking, so this reads as a simple sales board with named-but-unsubstantiated reporting rather than a process a finance department can lean on. 1 3

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Data Protection Officer

The confirmed capabilities are stage-reached triggers, quote creation in Lexware from deal data, and automatic filing of quotes and invoices to the correct contact on status change — genuine if-this-then-that on records, listed as "Sales-Workflows". We found no public information on multi-step sequences, branching, delays, lead routing or webhooks as workflow steps, so this sits at the simple-trigger level. 1 3 4

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Data Protection Officer

One native partner carries the weight here: a Lexware Office integration with one-click contact import, quote and invoice handoff and payment-status visibility, plus a Zapier connection to thousands of tools and an inbox for mail and inquiries. We found no public information on a documented API, two-way email and calendar sync, webhooks or OAuth apps, so external systems are reached through one native partner and a connector service rather than a first-class interface. 1 2 3 4

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Data Protection Officer

German hosting is stated plainly in both language versions ("Gehostet auf deutschen Servern" / "Hosted on German servers") and a German legal notice is published, though the captured pages give different figures for the legal entity name (Samdock.ONE GmbH in the legal notice). That is a real starting point for EU processing, but we found no public information on a data processing agreement, a subprocessor list, residency commitments at signup, consent fields, or retention and deletion controls — for a database of other people's personal data, that paperwork silence is what this score reflects. 2 3 4

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Data Protection Officer

Getting in is partially evidenced: one-click Lexware contact import with duplicate detection on existing records. We found no public information on export of any kind — contacts, deals, notes, activity history or files — nor on a public API, migration tooling or contractual data-return terms, so from the public pages I can see a way in and we found no public information on a way out. 3 4

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Data Protection Officer

No price appears anywhere in the captured pages — not per seat, not per tier, not at renewal — and the homepage presents features without figures while the integration and legal-notice pages carry none either. We found no public information on tiers, billing periods, VAT treatment, seat minimums or add-ons, so a buyer cannot compute any invoice from public information alone. 1 2 3 4

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about Samdock

Is Samdock European?

Yes. whats-best.ai classifies Samdock as EU-Made.

Where does Samdock store data?

The default storage location for customer data is not stated on the vendor’s pages as of 13 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 13 Oct 2026.

Does Samdock have a free plan?

Not stated on the vendor’s pages as of 13 Oct 2026.

What are the best alternatives to Samdock?

As of 21 Oct 2026, the panel rates Pipedrive (3/5), Bitrix24 (3/5) and HubSpot Sales Hub (3/5) highest among the other 49 CRM products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Pipedrive (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Samdock alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Samdock? Tell us Report an error on this page

Sources (4)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.samdock.com Checked 13 Oct 2026 Details →
  2. 2 Legal notice www.samdock.com Checked 13 Oct 2026 Details →
  3. 3 Integrations & API — found from sitemap www.samdock.com Checked 13 Oct 2026 Details →
  4. 4 Integrations & API — found from sitemap www.samdock.com Checked 13 Oct 2026 Details →