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Samdock

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Samdock GmbH · www.samdock.com

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Samdock: AI-assisted analysis on whats-best.ai Samdock: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Samdock at a glance

Vendor
Samdock GmbH
Headquarters
Not stated on the vendor’s pages as of 13 Oct 2026
Data hosting
Default not stated; pages mention Germany source, captured 13 Oct 2026
Free plan
Not stated on the vendor’s pages as of 13 Oct 2026
Panel verdict
The AI panel rates Samdock 1.5/5, the mean of 6 judges. Samdock is a German CRM for SMEs built around sales pipeline and contact management, with one native partner, Lexware Office: contacts import in one click with duplicate detection, quotes are created in Lexware from deal data, payment status is visible, and Zapier covers the rest. how scores are made
As of
Vendor pages captured 13 Oct 2026; evaluated by the panel 15 Oct 2026. all sources

Samdock alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Assumes the pricing page is the nicest thing the vendor will ever say. Hunts per-seat maths that explode at renewal, "unlimited" with footnotes, AI features priced by credits, dead changelogs and acquisition rumours. Exists to keep the rest of the bench honest.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Panel median The Skeptic This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Skeptic
Contact & data model 2 of 5 2 of 5
Pipeline & forecasting 1 of 5 1 of 5
Automation & workflows 1.5 of 5 1.5 of 5
Integrations & API 1.5 of 5 2 of 5
European sovereignty 2 of 5 1.5 of 5
Import, export & exit 1 of 5 1 of 5

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Skeptic

Automatic customer history, dynamic lists and lead-and-deal management are on the feature list, and contacts coming in from Lexware Office are checked against existing ones — that is the only hygiene we see. We found no public information on custom field types, merge tooling, required fields or permissioned field access, so I cannot push this past the middle of the road. 1 3 4

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Skeptic

Stages exist because automations fire on reaching one and deals carry information into quotes, but that is the whole evidence of process. We found no public information on stage probabilities, required fields per stage, win/loss capture, forecasting or any report builder beyond the bare words "Analytics & Reporting" — no finance department signs off on a bullet point. 1 3 4

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Skeptic

What is captured is honest if-this-then-that: a stage is reached and a quote or invoice appears in Lexware Office, documents file themselves on the contact when status changes. We found no public information on multi-step sequences, delays, branching, lead routing, webhooks or workflow limits — useful plumbing for one partner, not automation as a platform. 1 3 4

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Skeptic

One deep native partner — Lexware Office, with contact import, quote creation, invoicing and payment status — plus Zapier standing in for "over 5,000 tools" is the entire captured directory. We found no public information on a documented API, webhooks, OAuth apps or calendar sync, and Zapier-as-API is what a vendor builds when it would rather not document one. 1 2 3 4

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Skeptic

"Hosted on German servers" is stated on the vendor's own pages and the legal notice shows a German company form — and there the paper trail stops. We found no public information on a data-processing agreement, a subprocessor list, retention or deletion controls, or confirmed residency beyond the hosting claim; "German servers" is a marketing sentence until the DPA backs it. 2 3 4

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Skeptic

The way in is documented and narrow: one-click contact import from Lexware Office with duplicate detection, a single partner's path. We found no public information on general CSV import with mapping, any export of notes, activities or files, migration tooling or contractual data-return terms — an exit that is not documented in anything captured is not a feature. 3 4

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Skeptic

No price, tier, billing period, seat minimum or renewal term appears in any captured page — homepage, legal notice or integration pages. A buyer cannot compute the invoice for even one seat from public information, and a CRM with no visible price list is one that prices the deal after it has met you. 1 2 3 4

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about Samdock

Is Samdock European?

Yes. whats-best.ai classifies Samdock as EU-Made.

Where does Samdock store data?

The default storage location for customer data is not stated on the vendor’s pages as of 13 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 13 Oct 2026.

Does Samdock have a free plan?

Not stated on the vendor’s pages as of 13 Oct 2026.

What are the best alternatives to Samdock?

As of 21 Oct 2026, the panel rates Pipedrive (3/5), Bitrix24 (3/5) and HubSpot Sales Hub (3/5) highest among the other 49 CRM products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Pipedrive (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Samdock alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Samdock? Tell us Report an error on this page

Sources (4)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.samdock.com Checked 13 Oct 2026 Details →
  2. 2 Legal notice www.samdock.com Checked 13 Oct 2026 Details →
  3. 3 Integrations & API — found from sitemap www.samdock.com Checked 13 Oct 2026 Details →
  4. 4 Integrations & API — found from sitemap www.samdock.com Checked 13 Oct 2026 Details →