whats-best.ai

E-Commerce Platforms & Shop Systems

Vendure

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Vendure · www.vendure.io

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Vendure: AI-assisted analysis on whats-best.ai Vendure: AI-assisted analysis on whats-best.ai (dark)

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Vendure at a glance

Vendor
Vendure
Headquarters
Not stated on the vendor’s pages as of 3 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 3 Nov 2026
Free plan
Not stated on the vendor’s pages as of 3 Nov 2026
Starting price
“Plans start at €199 a month, with no fee on order value, orders or users.” (vendor’s words) source, captured 3 Nov 2026
Panel verdict
The AI panel rates Vendure 3/5, the mean of 6 judges. Vendure, an open-source commerce framework from Elevantiq GmbH in Austria, positions itself for complex B2B. how scores are made
As of
Vendor pages captured 3 Nov 2026; evaluated by the panel 3 Nov 2026. all sources

Vendure alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

The shop holds customers, addresses and buying histories, and the checkout is full of third parties. Wants the subprocessor list, consent handling that survives a complaint, deletion that executes against order history, and an answer on where the CDN and analytics sit.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
Catalogue & checkout 3.5 of 5 3.5 of 5
Tax & German legal correctness 2.5 of 5 2.5 of 5
Extensibility & developer surface 4.5 of 5 4.5 of 5
Order operations & back office 2.5 of 5 2.5 of 5
Data ownership & exit 4 of 5 4.5 of 5
European sovereignty 3.5 of 5 3.5 of 5
Pricing transparency 3.5 of 5 4 of 5

Catalogue & checkout

How this is scored

Products, variants, pricing rules and the path to payment — the part that either converts or does not.

0 — Not a shop: no product catalogue and no checkout of its own.

3 — A product catalogue with categories and a checkout that takes payment through at least one provider.

5 — Products with variants, discounts or vouchers, guest checkout, and several payment methods including those German buyers expect (PayPal, invoice or direct debit) through named providers.

8 — Tiered and customer-group pricing, bundles or configurable products, rule-based promotions, per-channel or per-market pricing, abandoned-cart recovery, a checkout customisable without a rebuild, and buy-now-pay-later where offered.

10 — Merchandising and checkout are the product: rule-driven pricing and promotions, A/B-testable checkout, multi-currency and multi-language as standard, and conversion features (abandoned cart, one-page checkout) shipped rather than bolted on.

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The Data Protection Officer

Variants, a promotions engine with coupon codes, guest checkout and cart merge on login are documented, with payment via named community plugins for Stripe, Braintree and Mollie. Customer-specific and contract pricing, per-buyer order limits and channels as core concepts push toward the upper anchors; we found no public information on abandoned-cart recovery or buy-now-pay-later. 1 5 6 7 12

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Extensibility & developer surface

How this is scored

Themes, apps, APIs and headless — whether the shop can be shaped to the business, and at what cost in lock-in.

0 — A closed shop builder: no themes to edit, no apps or plugins and no API.

3 — Themes adjustable in an editor and a set of apps or plugins to add features.

5 — Custom themes with a template language or code access, an app or plugin ecosystem, and a documented API with webhooks for order events.

8 — A storefront API for headless builds, an extension framework with its own lifecycle, staging or development environments, version control for themes, and documented rate limits.

10 — A platform a team can own: headless-first APIs, open-source or source-available core, plugin architecture with a real dependency model, local development and CI supported, and upgrade paths that do not orphan customisations.

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The Data Protection Officer

The GPLv3 core runs on your own infrastructure, plugins are TypeScript modules with a real compatibility model (semver ranges since v2.0.0), CLI scaffolding, database migrations, and independently extendable Shop and Admin GraphQL APIs with overridable built-in resolvers. Extensions sit outside the framework so upgrades do not reapply a fork; we found no public information on documented rate limits or staging environments. 4 5 10 11

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Order operations & back office

How this is scored

What happens after checkout: order management, stock, returns, shipping, and the link to ERP or accounting.

0 — No order handling in the product; orders leave as emails or exports to be processed elsewhere.

3 — An order list with statuses, stock counts per product, and shipping rates set up in the shop.

5 — Order management with status emails, stock tracking, named carrier integrations or label printing, and refunds or returns handled in the system.

8 — Partial shipments and partial refunds, multi-warehouse or multi-location stock, multi-channel or marketplace order intake, fulfilment routing, dropshipping, and maintained interfaces to named ERP and accounting systems (DATEV among them for German merchants).

10 — The shop is the front of an operation: real-time stock across channels and warehouses, returns and refunds fully worked including partials, ERP integration the vendor maintains, and operational reporting a merchant runs the business from.

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The Data Protection Officer

Orders can be viewed, searched, modified and cancelled with stock corrected via stock movements, refunds run through the payment handler, fulfillments carry state transitions, and draft orders exist for phone orders. We found no public information on carrier or label integrations, multi-warehouse stock, dropshipping or maintained interfaces to named ERP systems such as DATEV; ERP connection is via APIs you build against. 1 5 12 13

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Data ownership & exit

How this is scored

Whether the catalogue, customers and order history remain the merchant's: export completeness, hosting choice, and what leaving actually costs.

0 — The terms state that the merchant's data cannot be exported or is not returned on cancellation.

3 — CSV export of products and customers, or of orders, from the admin.

5 — Export of catalogue, customers and orders documented (CSV, API or dump), with data deletion or return on cancellation stated in the terms or help centre.

8 — Full-fidelity export including media and order documents, a documented migration path in and out, self-hosting or a choice of hosting partner, and no metering that prices a migration out of reach.

10 — Ownership is structural rather than promised: open-source or source-available platform the merchant can run anywhere, database-level access, documented migration in both directions, and contractual data return.

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The Data Protection Officer

Ownership is structural: the framework is GPLv3, runs on PostgreSQL, MySQL or MariaDB in your own environment at no licence cost, and moving to or from the vendor's cloud is documented as a cutover rather than a re-platform, with import paths from other platforms spelled out. For my file specifically, orders can be deleted with referencing sessions dereferenced first, and the privacy policy grants access, correction, deletion, restriction, consent withdrawal and portability; we found no statement of contractual data return on cancellation. 3 4 5 12 14

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European sovereignty

How this is scored

Where customer and order data live, who the contracting entity is, and which subprocessors sit in the checkout path. Independently sourced by the sovereignty pipeline. Dimensions the evidence does not establish are unknown, not non-EU.

0 — Proven non-EU on every dimension the evidence covers: non-EU vendor and contracting entity and non-EU hosting, with no EU option stated.

3 — One European element proven — an EU hosting option, an EU contracting entity or EU representative, or a published DPA — with the rest of the chain unstated.

5 — EU hosting stated as standard or selectable and an EU contracting entity or EU representative, with a DPA offered; the subprocessor chain (CDN, analytics, payment routing, support tooling) is unstated or partly non-EU.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessor list published with locations, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and a self-hosted option that puts the shop entirely under the merchant's control.

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The Data Protection Officer

The contracting entity is Elevantiq GmbH in Austria with the Austrian Data Protection Authority as complaint authority, a data processing agreement is offered for support and future hosting, and the processor list is published by name (Stripe, PostHog, Vercel, AWS, Google, OpenAI, Slack among them) with US transfers covered by the Data Privacy Framework or standard contractual clauses and UK processing named. What the captured pages do not show is EU hosting on named infrastructure — the vendor's cloud is a closed beta until Q1 2027 — though self-hosting including air-gapped deployment puts the shop and its checkout entirely under the merchant's control. 2 3 4 5

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Pricing transparency

How this is scored

Whether a merchant can compute the real annual cost — licence, transaction fees, apps, hosting — from public pages alone. The category where the headline price is least often the invoice.

0 — No public prices at all; every tier is a sales conversation.

3 — A public "from" price or one priced tier.

5 — Prices for the main tiers public with the billing period stated and the main inclusions per tier listed.

8 — Every tier priced publicly including transaction or revenue-share rates, order or GMV limits, and the cost of the extensions most shops need; VAT treatment and minimum term stated.

10 — Complete price computability: annual cost derivable for a given order volume and GMV including licence, transaction fees, hosting and typical extensions — and for open-source platforms, an honest statement that the licence is free and where the money actually goes.

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The Data Protection Officer

Starter at "€199/mo", Growth at "€599/mo" and Scale at "€2,499/mo" are public, each "12-month term, billed monthly, excl. VAT" with a 30-day trial, no card required, and "no fee on revenue, orders or users"; the free-licence statement for self-hosting is unusually honest about where the money goes. The Enterprise tier is a sales conversation and cloud usage above each plan's base resources is "billed on top" at unstated rates, so the full annual cost is not computable from public pages alone. 1 4 5

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined ⚠ unverified — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Vendure

Is Vendure European?

Not determined: the vendor’s pages as captured do not say where Vendure is based.

Where does Vendure store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

Does Vendure have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

What are the best alternatives to Vendure?

As of 3 Nov 2026, the panel rates Shopify (3/5), Sylius (3/5) and OpenCart (3/5) highest among the other 27 E-Commerce Platforms & Shop Systems products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is OXID eSales (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Vendure alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (15)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.vendure.io Checked 3 Nov 2026 Details →
  2. 2 Legal notice — found from the homepage vendure.io Checked 3 Nov 2026 Details →
  3. 3 Privacy policy — found from the homepage vendure.io Checked 3 Nov 2026 Details →
  4. 4 Self-hosting / on-premises installation docs — found from the homepage vendure.io Checked 3 Nov 2026 Details →
  5. 5 Open-source licence page — found from the homepage vendure.io Checked 3 Nov 2026 Details →
  6. 6 Catalogue & checkout — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  7. 7 Catalogue & checkout — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  8. 8 Tax & German legal correctness — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  9. 9 Tax & German legal correctness — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  10. 10 Extensibility & developer surface — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  11. 11 Extensibility & developer surface — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  12. 12 Order operations & back office — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  13. 13 Order operations & back office — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  14. 14 Data ownership & exit — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →
  15. 15 Data ownership & exit — found from sitemap docs.vendure.io Checked 3 Nov 2026 Details →