Vendure

The Merchant

Products with variants, coupon-backed promotions and guest checkout are documented, payments flow through the named providers Stripe, Braintree and Mollie, and channels, currencies and languages are core concepts — with the checkout itself defined by an order process my engineers can reshape without a rebuild, plus customer-specific pricing. I found no public information on PayPal, direct debit or buy-now-pay-later for shoppers; invoice appears as order terms in the B2B flow rather than a consumer payment method, and I found no public information on abandoned-cart recovery, bundles or an A/B-testable checkout. The vendor sells this as the platform for complex B2B, and through my consumer lens that shows. 1 5 6 7 12

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The Merchant

VAT rates and zones are configurable, every order line carries net and gross prices, tax-ID validation ships with the paid plans, and an EU reverse-charge strategy exists in the platform docs, with custom strategies able to call a third-party tax API. The VIES checks and OSS record-keeping the vendor documents concern its own sales of Vendure plans, not my shop. I found no public information on the German consumer checkout duties — order-button wording, withdrawal policy, price indications — nor on merchant invoicing, OSS reporting data or e-invoicing formats. 3 5 6 8 9

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The Merchant

This is where the money is for me: a GPLv3 open-source core public on GitHub, headless GraphQL APIs for shop and admin that can be extended independently, plugins as NestJS modules with their own lifecycle hooks and semver compatibility, published to npm, custom entities sharing the framework's migrations, and scaffolding from a CLI command. Extensions sit beside the framework, so upgrading does not mean reapplying a fork — the checkout-I-change-without-a-rebuild property I live on. I found no public information on documented API rate limits or staging environments. 4 5 10 11

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The Merchant

The back office is real: a full admin dashboard for catalogue, orders, customers and settings; order search and management covering payments, fulfillments, refunds and modifications; draft orders for phone sales; stock corrected through stock movements on cancellation; and shipping rates computed by configurable eligibility checkers and calculators. ERP, PIM and CRM integrations are positioned through APIs, and a named customer runs Microsoft's ERP. I found no public information on carrier integrations or label printing, a returns flow, partial shipments and refunds, multi-location stock, or maintained interfaces to named accounting systems such as DATEV. 1 5 12 13

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The Merchant

Ownership is structural: the framework is free under GPLv3, runs on my own PostgreSQL, MySQL or MariaDB, deploys on-prem, in Docker or air-gapped, and the vendor charges nothing on order value, orders or users; moving between self-hosting and Vendure Cloud is documented as reversible without re-platforming. Migration in is documented through a flat CSV importer for products, variants, assets and facets plus custom scripts for customers and orders. I found no public information on a documented export of catalogue, customer and order data out of the platform, or on contractual data return on cancellation. 1 4 5 14

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The Merchant

The contracting entity is Elevantiq GmbH, registered office in Oberndorf in Tirol, Austria, with the Innsbruck register court and an Austrian supervisory authority, and a data processing agreement covers support access and future Cloud hosting. The privacy policy publishes its processors with locations and legal bases — United States providers under the Data Privacy Framework or standard contractual clauses, Northflank in the UK — and self-hosting including on-prem and air-gapped deployments keeps shop data on infrastructure I choose. I found no public information on where the vendor's own services are hosted, and the published chain includes United States providers, so it is not European end to end. 2 3 4 5

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The Merchant

Three tiers carry public prices — €199/mo, €599/mo and €2,499/mo — each a 12-month term billed monthly excluding VAT, with capabilities listed per tier, a 30-day trial without card, no fee on revenue, orders or users, and the honest statement that the framework itself is free under GPLv3 and self-hosting costs nothing. I found no public information on the Enterprise tier's price, on the overage rates for Cloud usage above each plan's included base, or on typical extension costs, so I can compute the licence but not a fully loaded annual bill. 1 4 5

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