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E-Signature

SignNow

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by SignNow (airSlate) · www.signnow.com

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SignNow: AI-assisted analysis on whats-best.ai SignNow: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

SignNow at a glance

Vendor
SignNow (airSlate)
Headquarters
Not stated on the vendor’s pages as of 3 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 3 Nov 2026
Free plan
Not stated on the vendor’s pages as of 3 Nov 2026
Panel verdict
The AI panel rates SignNow 2.5/5, the mean of 6 judges. SignNow, an e-signature product from airSlate, earns its highest marks on integration and API, where scores sit at 7: a documented REST API with webhooks, SDKs and embedded sending, plus native connectors for Microsoft 365, Salesforce, NetSuite, SharePoint and Dynamics. how scores are made
As of
Vendor pages captured 3 Nov 2026; evaluated by the panel 3 Nov 2026. all sources

SignNow alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows every signer who holds an ID card up to a camera hands biometric and identity data to a provider they never chose. Asks who performs the identification, where documents and ID data are stored, how long the audit trail keeps IP addresses, and who the subprocessors in the trust service chain are.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
eIDAS levels & trust services 2.5 of 5 2.5 of 5
Signer identification 2 of 5 2 of 5
Signing workflow & signer experience 3.5 of 5 3 of 5
Evidence, validation & retention 3.5 of 5 3 of 5
Integrations & API 3.5 of 5 3.5 of 5
Pricing transparency 2 of 5 2 of 5

eIDAS levels & trust services

How this is scored

Which signature levels the platform offers — simple, advanced, qualified, and qualified seals — through which qualified trust service provider on the EU Trust List, for which countries and legal regimes (eIDAS, ZertES), and on which plans.

0 — Not an electronic signature service: a PDF annotation or form tool that places a drawn or typed signature image without any eIDAS signature behind it.

3 — Electronic signatures at the simple level (SES) described as compliant with eIDAS; advanced and qualified levels and the trust service provider are basic or not described.

5 — Simple and advanced or qualified signatures (SES with AdES or QES) offered and named as eIDAS levels, with the plans or add-ons that include them and which documents need which level explained for Germany or the EU.

8 — SES, AdES and QES all documented with the plans and countries they are available in, the qualified trust service provider named with its entry on the EU Trust List linked, QES under eIDAS (and ZertES where relevant) stated, qualified electronic seals for company documents, and the signature level shown in the signed document and audit trail.

10 — Levels are an explicit product decision: the provider is or contracts a named QTSP with its conformity assessment published, level selection per document type or template, remote QES without a separate account, EUDI wallet support stated with a date, and the legal effect per level documented for the main EU markets.

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The Data Protection Officer

The captured pages document typed and drawn simple signatures, PAdES advanced e-signatures included in plans, and qualified signatures defined under the eIDAS framework offered 'Available via integration' with IdenTrust certificates as add-on fees. I found no public information on a qualified trust service provider named with its EU Trust List entry, on qualified seals, or on which countries or legal regimes each level covers, so this sits at the middle of the scale. 3 5 8

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Signer identification

How this is scored

How the signer is identified for each level: email and SMS codes, video ident, eID card (Online-Ausweis), bank ident or EUDI wallet — who performs it, in which countries it works, and what happens to the ID data afterwards.

0 — No signer authentication offered: by the vendor's own description anyone holding the link can sign.

3 — Signers authenticated by an email link with an access code or SMS code; identification for advanced and qualified signatures is basic or not described.

5 — Email, SMS or access-code authentication, plus identification methods for AdES or QES listed by name (for example video ident, eID card, bank ident), with the countries or ID documents they accept stated.

8 — Methods documented per level and country with the identification provider named, automated and agent-based ident distinguished, reuse of an identification for later signatures explained, retention and deletion of ID data stated, and the ident provider listed as subprocessor.

10 — Identification is transparent end to end: every method with its countries, assurance level and completion guidance, EUDI wallet and national eID supported, ID data minimisation and retention committed, and the signer-facing privacy notice published.

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The Data Protection Officer

Identification methods are listed by name — document-based ID verification, government ID checks, knowledge-based questions, SMS/phone codes, third-party identity providers, and liveness checks across web, mobile, API and in-person channels — and requirements can be configured by document type, signer role or transaction value. But I found no public information on who performs each identification in which countries, which ID documents are accepted, or the retention and deletion of ID data afterwards, which is exactly what a signer hands over biometrics to learn. 3 4 5

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Signing workflow & signer experience

How this is scored

Getting a document out and back signed: templates and form fields, signing order and roles, bulk sending, reminders and delegation, signing without an account or app, mobile signing, and accessibility for signers.

0 — Not a signing workflow: the product signs a document locally for the user and sends nothing out to other signers.

3 — Documents sent to one or more signers by email with fields placed on the PDF; templates, signing order and reminders are basic or not described.

5 — Templates with field placement, several signers with a signing order, automatic reminders, signing in the browser on mobile without an account, and a status overview for the sender.

8 — Roles and conditional fields, parallel and sequential order, bulk sending, delegation and substitute signers, team and approval workflows, a branded signer experience, signer languages listed, and signer accessibility addressed.

10 — The workflow is complete and documented: web forms and self-service signing links, mixed signature levels within one process, in-person and remote signing, a published accessibility conformance statement, and team administration with shared templates and audit of sender actions.

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The Data Protection Officer

Templates with required, optional and conditional fields assigned to roles, sequential signing order, bulk sending from CSV lists with batch status tracking, automatic reminders, SMS sending, offline mobile apps, and signing without registration are all documented. I found no public information on delegation and substitute signers, signer languages, or signer accessibility, which keeps this below the upper range. 1 6 8

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Evidence, validation & retention

How this is scored

What proves a signature years later: the audit trail and certificate of completion, qualified timestamps, long-term validation (PAdES-LTV), validation reports, and how long signed documents and evidence are kept — and whether they can leave the platform.

0 — No evidence produced: by the vendor's own description the result is a flattened PDF with a signature image and no audit trail or certificate.

3 — An audit trail or completion certificate with the signed PDF; its contents, timestamps and the retention period are basic or not described.

5 — An audit trail or certificate of completion recording signer events, time and authentication method, attached to or embedded in the signed PDF, timestamps applied, and signed documents downloadable.

8 — PAdES signatures with long-term validation, qualified timestamps from a named provider, a validation tool or report, retention period stated and configurable with automatic deletion, and bulk export of documents with their evidence.

10 — Evidence outlives the subscription: LTV and archive timestamps documented, validation verifiable with independent tools such as the EU DSS validator, export to a DMS or archive with evidence intact, and post-termination access and deletion committed in the terms.

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The Data Protection Officer

An embedded audit trail described as court-admissible, trusted timestamps, OCSP and CRL revocation checks, a seven-year default retention with encrypted archive and configurable retention rules, and export of the finalised document with cryptographic signature evidence, timestamps, signer identities and audit trail entry as PDF with JSON metadata are documented. I found no public information on long-term validation of the PAdES signatures, a named qualified timestamp provider, or an independent validation report, so I cannot confirm the evidence survives the years a signature must. 3 7 8

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Integrations & API

How this is scored

Signing from inside the systems where contracts are made: a documented API with webhooks and a sandbox, embedded signing, and connectors for Microsoft 365, CRM, HR, DMS and ERP systems.

0 — A closed web app by the vendor's own description: no API and no integrations offered.

3 — A few named integrations or a Zapier or Make connector; a documented API is basic or not described.

5 — A documented REST API with webhooks, plus named integrations with Microsoft 365 or Google Workspace and at least one CRM, HR or storage system.

8 — A sandbox, embedded signing in the customer's own application, API access to every signature level, versioned API with rate limits published, SDKs, and connectors for named DMS, ERP or HR systems with their scope.

10 — Integration is a product: white-label and embedded flows documented, API parity with the web app, a status page with incident history, deprecation policy, and a marketplace of integrations with stated maintainers.

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The Data Protection Officer

A documented REST API with bearer authentication, webhooks, SDKs, sample apps, an API dashboard, embedded sending, editing and signing, white-labelling guidance and bulk endpoints is published, alongside native integrations with Microsoft 365, Salesforce, NetSuite, SharePoint, Dynamics, Google Drive, Dropbox and Box. I found no public information on a sandbox, published rate limits and API versioning, API access to each signature level, or an HR connector. 1 4 9

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European sovereignty

How this is scored

Who the contracting entity, the trust service provider and their owners are, where documents, audit trails and ID data are stored and processed, and who the subprocessors are. Independently sourced by the sovereignty pipeline.

0 — Proven non-EU on every dimension the evidence covers: non-EU contracting entity and non-EU storage of documents and signer data, with no EU option stated.

3 — One European element proven: an EU contracting entity or EU representative, EU data storage stated, an EU qualified trust service provider, or a published DPA, with the rest of the chain unstated.

5 — EU contracting entity or EU representative and EU storage of documents stated as standard or selectable, with a DPA offered; the hosting, identification or trust service chain is unstated or partly non-EU.

8 — EU entity, documents, audit trails and ID data stored in named EU data centres, an EU qualified trust service provider, subprocessor list with locations published, and certifications (ISO 27001, ETSI conformity) published.

10 — Sovereign end to end and evidenced: European ownership, EU entity and EU QTSP, every processing location and subprocessor European, customer-selectable data residency, and certifications with their scope published.

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The Data Protection Officer not rated — no public information

I found no public information on the contracting entity's jurisdiction, where documents, audit trails and identity data are stored or processed, the trust service chain's location, subprocessors with their locations, or a published data processing agreement; every sovereignty dimension came back unknown. The pages I read carry only a general GDPR compliance claim, US-sector certifications, and a copyright notice for airSlate Inc., which proves no European element either way. 1 4 5

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Pricing transparency

How this is scored

Whether a buyer can compute the cost of their signing volume from public pages alone — plan prices, envelope or document limits, the per-signature price of AdES and QES, identification fees, API pricing and overage.

0 — No public prices at all; every plan is a sales conversation.

3 — A public "from" price or one priced plan, per user or flat.

5 — Plan prices public for the main plans with the billing period stated and the envelope or document limits and main features per plan listed.

8 — Every plan and limit priced publicly, AdES and QES priced per signature, identification fees and overage stated, API pricing published, and contract term and notice period given.

10 — Complete cost computability: the cost of a given monthly volume per signature level derivable from public pages, volume tiers published, and every add-on and price-change term on a public page.

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The Data Protection Officer

A public starting price of '$8/user/month billed annually', a seven-day trial without credit card, a statement of 'no overages or hidden fees at renewal', API access 'Available in plans or add-on', and IdenTrust certificates as add-on fees are published. I found no public information on per-plan envelope or document limits or per-signature prices for advanced and qualified signing, so a buyer cannot compute the cost of their volume from public pages alone. 3 5 8

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about SignNow

Is SignNow European?

Not determined: the vendor’s pages as captured do not say where SignNow is based.

Where does SignNow store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

Does SignNow have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

What are the best alternatives to SignNow?

As of 3 Nov 2026, the panel rates sproof sign (3.5/5), MOXIS (3.5/5) and Signicat Sign (3/5) highest among the other 22 E-Signature products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is sproof sign (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: SignNow alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.signnow.com Checked 3 Nov 2026 Details →
  2. 2 EIDAS levels & trust services — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  3. 3 EIDAS levels & trust services — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  4. 4 Signer identification — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  5. 5 Signer identification — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  6. 6 Signing workflow & signer experience — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  7. 7 Evidence, validation & retention — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  8. 8 Evidence, validation & retention — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →
  9. 9 Integrations & API — found from sitemap docs.signnow.com Checked 3 Nov 2026 Details →
  10. 10 Integrations & API — found from sitemap www.signnow.com Checked 3 Nov 2026 Details →