Campaigns & automation
How this is scored
Building the mail and the journey around it: editor, templates, segmentation, triggered sequences, A/B testing.
0 — One-off broadcasts from a fixed template; no segmentation and no automation of any kind.
3 — A drag-and-drop editor and simple list segmentation, but automation is a single welcome mail and there is no testing.
5 — Reusable templates, attribute and behaviour segmentation, multi-step automations on common triggers, and subject-line A/B testing.
8 — A visual journey builder with branching on behaviour and data, dynamic content per segment, send-time optimisation, and testing that reports significance rather than raw counts.
10 — Journeys treat the whole lifecycle: event-driven entry from other systems, branching on any attribute or event, holdout groups for measurement, and automations a marketer can read months later without a diagram.
The Integrator
The visual drag-and-drop journey builder documents triggers, actions and If/Else conditions across eleven trigger types plus custom events fired via API or Zapier — event-driven entry is exactly what I need — and testing reports statistical significance rather than raw counts, with workflow split testing and send-time testing alongside it. We found no public information on holdout groups or measurement isolation for journeys, which is what separates this from the top of the range. 4 5 3