Employee Communication & Intranet
Unily
UK / wider Europe Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Unily Group Limited · www.unily.com
Report an error on this page Is this your product? →
Link to this page
Add ?theme=dark to the image address for dark backgrounds.
The badge shows the category and the month of the latest evaluation, and EU-Made where
that is the product’s provenance. It never shows a score.
Unily at a glance
- Vendor
- Unily Group Limited
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates Unily 2.5/5, the mean of 6 judges. Unily (Unily Group Limited, Surrey) is an employee experience intranet platform that scored strongest on content and knowledge at 6 to 7, where judges credit an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing several languages from a single source. how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Unily (Unily Group Limited, Surrey) is an employee experience intranet platform that scored strongest on content and knowledge at 6 to 7, where judges credit an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing several languages from a single source. Integration and administration scored a straight 6 on named Microsoft 365 and Google Workspace integrations plus ServiceNow, Workday, Salesforce and Zoom connectors. The weakest areas are works council and privacy, and sovereignty, both at 3 to 4: no captured page states where employee data is hosted, and the privacy notice says personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia. We also found no public information on login for staff without a company email address or on works-agreement templates. Scores clustered tightly — aside from pricing transparency at 0 to 2, each criterion spans at most one point, and persona-weighted totals run 4.9 to 5.7. Pricing is quote-only: a form, contact within 24 hours, a tailored package.
Speaks for it
- Content and knowledge scored highest at 6 to 7, on an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing multiple languages from a single source
- Integration and administration scored a straight 6, with named Microsoft 365 and Google Workspace integrations plus ServiceNow, Workday, Salesforce and Zoom connectors
- Reach and targeting scored 5 to 6 on push alerts for outages and safety notices mid-shift, offline access and digital signage via ScreenCloud, plus an Engage model for users without an Office 365 licence
- A published privacy hub includes a data protection addendum, an SCC addendum, a subprocessor list with change notifications and an appointed Data Protection Officer
Held against it
- Works council and privacy scored 3 to 4, with no public information on works-agreement templates, private-phone use with separated data, quiet hours or analytics aggregation
- Sovereignty scored 3 to 4, and no captured page states where employee data is hosted
- The privacy notice states personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia, under an intra-group transfer agreement
- We found no public information on login routes for staff without a company email address, on mandatory reading with read confirmation, or on versioning, review dates and page ownership
- Anonymous feedback is offered alongside personalized nudges to employees who have not yet responded, with no stated minimum group size
Best for
- You publish multilingual content from a single source to desk and frontline staff across a native app, a responsive browser site, ScreenCloud signage and offline access
- Your organization runs on Microsoft 365 or Google Workspace and wants one experience layer with named connectors and Entra ID or Google-identity single sign-on
- You are a mid-size to enterprise organization prepared to buy through a custom quote after a form and contact within 24 hours
Avoid if
- You need employee data to remain within the UK and EEA, since the privacy notice states personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia
- You need published prices or a self-serve trial to begin, as the only route shown is a form, contact within 24 hours and a tailored package
The scores
| Criterion | Panel median |
|---|---|
| Reach & targeted announcements | 3 of 5 |
| Pages, documents & knowledge | 3.5 of 5 |
| Engagement, surveys & onboarding | 3 of 5 |
| Works council, private phones & privacy by design | 2 of 5 |
| Integration, identity & administration | 3 of 5 |
| European sovereignty | 2 of 5 |
Reach & targeted announcements
Show reasoningHide reasoning
How this is scored
How a message reaches every employee: a news feed and announcements on phone, browser and shared devices, targeting by site, department, role and language, access for staff without a company email address (invite codes, phone number, personnel number, QR codes, kiosk or shared devices), push notifications, mandatory reading with read confirmation, urgent alerts, scheduled posts, and reach analytics per message and audience.
0 — Not a communication tool; the company cannot publish news or announcements to employees in the product.
3 — A news feed or announcement channel for employees with company accounts; targeting, access without a company email address and reach figures are basic or not described.
5 — News and announcements targeted by group, site or role, delivered to a mobile app with push notifications and to the browser, employees without a company email address able to log in, and views or reach shown per post.
8 — Targeting by site, department, role and language from HR data, login documented for staff without email or company devices (personnel number, SMS code, shared devices), mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled and multi-channel posts (app, email, intranet, screens), and reach analytics per audience.
10 — Reach that can be proved: delivery and reading tracked per channel against the whole workforce, offline access and low-bandwidth delivery documented, crisis messages with acknowledgement and escalation, aggregated reports exportable, and the reach analytics described with the data they use.
The Internal Communications Lead
The employee app pages describe targeted communications with real-time push alerts for critical updates mid-shift — from outages to safety notices — delivered through native apps and a fully responsive site, with offline access, digital signage via ScreenCloud, content in the employee's language and analytics across entire or select audiences, which is genuinely built for a shop-floor workforce. The Engage model speaks of users without an Office 365 license, but we found no public information on login routes for staff without a company email address, on mandatory reading with read confirmation and reminders, or on scheduled posts and quiet-setting overrides — the pieces I legally need for safety communications. 2 3 4 9 10 12
The Frontline Operations Lead
Push notifications and targeted communications tied to mid-shift safety notices and outages, audience segmentation, and delivery across a mobile app, browser and workplace screens via ScreenCloud — with offline access and per-audience reach insights — would cover most of my channels to 1,800 drivers and pickers. What I cannot confirm is the door in: we found no public information on logging in without a company email address (personnel number, SMS code, QR or shared device), nor on mandatory reading with read confirmation or scheduled posts. 2 3 9 10
The Microsoft 365 Administrator
Targeted communications with real-time push alerts mid-shift, native apps plus a responsive web interface, digital signage through ScreenCloud, offline access and analytics across entire or selected audiences are documented, and frontline access is explicitly offered without a full Microsoft 365 licence. What decides a rollout for us is missing from the captured pages: I found no public information on login for staff without a company email address or company device, nor on mandatory reading with read confirmation. 2 3 6 9 10 17
The Works Council Member
Targeted communications with push alerts to a native employee app and a responsive browser site are documented, alongside audience segmentation, multi-channel notifications, digital signage via ScreenCloud, and offline access for frontline staff. But I found no public information on login for staff without a company email address, mandatory reading with read confirmation, or scheduled posts, and the analytics promise insight across select audiences without any per-channel proof of who was actually reached. 2 3 6 9 10
The Data Protection Officer
Targeted communications with real-time push alerts for critical mid-shift updates, delivery through a responsive web interface and native mobile apps, digital signage distribution via ScreenCloud, and real-time analytics across entire or selected audiences with audience segmentation are documented. We found no public information on mandatory reading with read confirmation, scheduled posts, or how staff without a company email address log in. 2 3 9 10
The Skeptic
Targeted communications with real-time push alerts for outages and safety notices, audience segmentation, multilingual delivery, digital signage via ScreenCloud and analytics across selected audiences are documented, with offline access on top. What the pages do not show is how a frontline worker without a company email address or Microsoft license actually gets logged in, and mandatory reading with read confirmation and scheduled posts are not described. 2 3 6 9 10
Pages, documents & knowledge
Show reasoningHide reasoning
How this is scored
What employees can look up: intranet pages and a content management system, documents and policies with versions and owners, search across content and connected systems, a people directory and org chart, multilingual content with machine translation of posts and pages, content review and expiry, and access from the app as well as the browser.
0 — No pages or documents; the product carries only messages that scroll away.
3 — Files or simple pages can be shared; search, translation, a people directory and content governance are basic or not described.
5 — Pages and a document area with permissions, search across the content, a people directory, content available in the mobile app, and posts or pages translatable into several languages.
8 — A content management system with templates, page ownership, review dates and versioning, search across connected systems (SharePoint, Google Drive or similar), automatic translation of posts, pages and comments into named languages, an org chart from HR data, and pages readable offline.
10 — Knowledge that stays current: content lifecycle and expiry enforced, search and AI answers that cite their sources and respect permissions, analytics on what is searched and not found, accessibility of the content stated against WCAG, and a full export of pages and documents.
The Internal Communications Lead
An AI-native content management system with built-in governance, a document centre unifying SharePoint, OneDrive and Delve views with predictive search and refiners, search reaching connected systems including Google Drive, AI-powered translation and publishing in multiple languages from a single source, and offline content access — that covers most of what my sites look up daily. We found no public information on versioning, review dates and page ownership, or on an org chart built from HR data, which keeps it a step below the top of the scale. 4 10 11 12 17 18
The Frontline Operations Lead
An AI-native content management system with governance controls, a document centre unifying SharePoint, OneDrive and company-wide storage, predictive search with refiners, and AI translation publishing in multiple languages from a single source — the six languages my crews need are squarely addressed, and content is readable offline. We found no public information on versioning, review dates or page ownership for keeping policies current, and none on an org chart; a people directory appears in the Google identity sync. 4 10 11 12 18
The Microsoft 365 Administrator
An AI-native CMS, a document centre spanning SharePoint, OneDrive and Google Drive with unified and predictive search, AI translation into multiple languages from a single source, a people directory and offline content access are well documented. I found no public information on page ownership, review dates, versioning or an org chart from HR data — the lifecycle controls that stop an intranet becoming a second SharePoint nobody maintains. 4 10 11 12 17 18
The Works Council Member
An AI-native CMS with governance controls, a document centre spanning SharePoint, OneDrive and Delve with predictive search and refiners, AI translation publishing several languages from a single source, offline content access, and WCAG 2.1 AA claimed in the compliance list. We found no public information on versioning, page ownership or review dates, an org chart from HR data, or content expiry enforcement — for a library holding our agreements and policies, that governance gap matters to me. 4 6 10 11 12
The Data Protection Officer
An AI-native content management system with built-in governance, a document centre with predictive unified search across SharePoint, OneDrive and Google Drive, AI-powered translation into multiple languages with protected terms, and offline access for frontline content are documented. We found no public information on page ownership, review dates, versioning, or an org chart built from HR data. 4 10 11 12 17 18
The Skeptic
This is a real knowledge layer: an AI-assisted CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive with predictive search and refiners, AI translation and publishing in multiple languages from a single source, and offline content access. Versioning with review dates, an org chart from HR data and a full export of pages and documents are not described, which is what keeps it from the top band. 4 11 12 17 18
Engagement, surveys & onboarding
Show reasoningHide reasoning
How this is scored
How the workforce answers back and gets started: comments, reactions and moderation, employee surveys and pulse checks with anonymity rules, recognition, user-generated posts and communities, onboarding journeys for new starters including those without a desk, event and campaign pages, and the measures the vendor offers to report engagement.
0 — One-way only; employees cannot react, comment or answer in the product.
3 — Likes and comments on posts; surveys, moderation and onboarding are basic or not described.
5 — Comments and reactions with moderation, surveys or polls sent to targeted groups with results shown, employee posts or communities, and an onboarding area or journey for new employees.
8 — Pulse and engagement surveys with a stated anonymity threshold, automated onboarding journeys timed from the start date and reaching new starters before their first shift, recognition, communities with moderation rules, and engagement reported per group without exposing individuals.
10 — Listening that leads to action: survey results tied to follow-up tasks and published back to the workforce, anonymity and minimum group sizes documented, onboarding journeys measured by completion, and engagement data exportable for analysis.
The Internal Communications Lead
Feedback forms with multiple-choice, long-form, quick-poll and rating questions, live polls, anonymous multilingual feedback, personalized nudges to non-responders and summary analytics, plus peer-to-peer recognition aligned to company values and Communities and Events in the base package, make a credible listening toolkit. Anonymity is claimed without a stated minimum group size or moderation rules, and onboarding appears only as a paid add-on named Journeys with no description of a new-starter journey timed to the first shift. 3 6 13 14 17
The Frontline Operations Lead
Built-in feedback forms with multiple question types, live polls with real-time results, anonymous multilingual feedback, reminder notifications aimed at people who have not yet responded, and peer-to-peer recognition tied to company values are all described; communities and events sit in the platform list. We found no public information on onboarding journeys for new starters — only an add-on named Journeys among the listed add-ons — and none on anonymity rules or minimum group sizes, which my works council will demand before the first survey. 6 13 14
The Microsoft 365 Administrator
Anonymous multilingual feedback forms, live polls with real-time insight, reminders targeted at employees who have not yet responded, communities, events and peer-to-peer recognition aligned to company values are all documented. I found no public information on a stated anonymity threshold or minimum group size, on moderation, or on onboarding journeys for new starters — the only trace is an add-on named 'Journeys' with no described onboarding function. 6 13 14 17
The Works Council Member
Built-in feedback forms, live polls with real-time results, anonymous and multilingual feedback, communities, events, and peer-to-peer recognition aligned to company values are documented. Anonymity thresholds, moderation rules and onboarding journeys are not described in anything I read, and one page advertises personalized notifications to employees who have not yet filled in their questionnaires — completion tracking alongside anonymous answers is exactly the combination a works council has to scrutinise before sign-off. 3 6 13 14
The Data Protection Officer
Feedback forms and live polls described as anonymous and multilingual, with multiple question types, summary analytics and personalised reminders to employees who have not responded, sit alongside peer-to-peer recognition aligned to company values, plus communities, events and a Journeys add-on. We found no public information on a stated anonymity threshold or minimum group size, moderation rules, or onboarding journeys timed from the start date and measured by completion. 6 13 14
The Skeptic
Feedback forms that can be anonymous and multilingual, live polls, ratings, recognition programs and communities are documented, with reminders targeted at employees who have not yet responded. We found no public information on anonymity minimum group sizes, moderation rules or a described onboarding journey — Journeys appears only as a named add-on — and the 99 percent adoption figure for Atlantis Dubai's 6,000+ staff comes with no methodology attached. 6 9 13 14
Works council, private phones & privacy by design
Show reasoningHide reasoning
How this is scored
Whether the product can be rolled out under German co-determination and data protection: guidance or a template for a works agreement (Betriebsvereinbarung, § 87 BetrVG), no individual performance or behaviour monitoring by default, read and usage analytics aggregated or configurable, use on private phones without a company device (BYOD) with work and private data separated, quiet hours and availability settings, voluntary use without an employee email address, data minimisation and deletion, and accessibility.
0 — Built to monitor the behaviour or performance of individual employees, with that monitoring sold as a feature.
3 — A general GDPR statement; works council, use on private phones, analytics on individuals and quiet hours are basic or not described.
5 — Use on private phones described with what the employer can and cannot see, analytics shown in aggregate, notification or quiet-hour settings, and works councils or employee representatives named as a topic with information offered.
8 — A works-agreement template or checklist published, individual tracking off by default or switchable per tenant, read confirmations limited to messages that require them, quiet hours enforced, a login without a private email or phone number, data minimisation and deletion periods stated, and accessibility to WCAG or BITV stated.
10 — Co-determination built into the product: every analytics view and its granularity documented for the works council, configuration logged, employee-facing privacy notices in the app, minimum group sizes for every report, and published references of works-council-approved rollouts.
The Internal Communications Lead
There is a privacy hub with a published privacy notice, a data protection addendum, an SCC addendum, a subprocessor list with change notifications, an appointed Data Protection Officer, and WCAG 2.1 AA alongside ISO 27001 and SOC 2 Type II — a proper compliance shelf. We found no public information on works councils or a works-agreement template, on use of private phones with work and private data separated, on quiet hours, or on whether read and usage analytics are aggregated or configurable; the retention-period and privacy-by-design pages appear only as questions whose answers are not shown. 6 7 8 15 16
The Frontline Operations Lead
There is a real privacy foundation: a privacy hub with a data protection addendum, an SCC addendum, a published sub-processor list with change notifications, an appointed Data Protection Officer, and WCAG 2.1 AA alongside ISO 27001 and SOC 2. But we found no public information on works councils or a works-agreement template, on private-phone use with work and private separation or quiet hours, or on whether read and usage analytics are aggregated rather than per individual — I cannot take this to my works council yet. 6 7 8 15 16
The Microsoft 365 Administrator
GDPR, ISO 27001 and SOC 2 Type II with annual audits, a data protection addendum, an SCC addendum, a published sub-processor list with change notifications and an Article 27 EU representative in Ireland are documented. Everything a German works council asks in the first meeting is absent from the captured pages: I found no public information on a works-agreement template, use on private phones, quiet hours, or whether read and usage analytics are aggregated rather than per person. 6 7 8 15 16
The Works Council Member
The privacy hub publishes a data protection addendum, an SCC addendum, a sub-processor list with change notifications and privacy FAQs, a Data Protection Officer is named, and WCAG 2.1 AA and ISO 27001 are claimed. Nothing in the captured pages names works councils or offers a works-agreement template, describes use on private phones with separation of work and private data, quiet hours, or analytics aggregated by default — and the questionnaire-nudging capability shows at least some individual-level visibility is built into the product. 6 7 8 13 15 16
The Data Protection Officer
A privacy hub publishes the privacy notice, a data protection addendum, an SCC addendum and a sub-processor list with change notifications, a Data Protection Officer is appointed, and WCAG 2.1 AA is listed among the base standards. We found no public information on a works-agreement template or works-council guidance, use on private phones with work and private data separated, quiet hours, or whether read and usage analytics are aggregated or per individual — and real-time usage tracking is advertised without a stated aggregation level. 6 7 15 16
The Skeptic
There is genuine privacy plumbing — a privacy hub with a data protection addendum and SCC addendum, an appointed data protection officer, subprocessor change notifications, and WCAG 2.1 AA listed among the standards. We found no public information on works councils or a works-agreement template, on use on private phones with separated data, on quiet hours, or on how analytics granularity is controlled. 6 7 15 16
Integration, identity & administration
Show reasoningHide reasoning
How this is scored
How the product fits the company's systems and is run: Microsoft 365, SharePoint, Teams and Google Workspace integration, user provisioning from the HR system or directory (Entra ID, SAP SuccessFactors, Personio, Workday), single sign-on and SCIM, roles and admin rights by site or department, an API and webhooks, integrations with shift planning and payroll for frontline links, white-label apps, and an export of content and users when leaving.
0 — Stand-alone with manual user lists and no integration of any kind.
3 — Users imported from a file and a few links to other tools; single sign-on, provisioning and an API are basic or not described.
5 — Single sign-on with named identity providers, users provisioned from a directory or HR system, Microsoft 365 or Google Workspace integration, several named integrations, and a documented API.
8 — Automated provisioning by SCIM or HR connector including staff without email, delegated administration by site or department, integration in Microsoft Teams and SharePoint, connectors for named HR, shift and payroll systems, webhooks, a white-label app option, and an audit log.
10 — Runs as part of the company's systems: a public developer platform with versioned API and SDKs, every integration documented, a status page and stated SLA, and a full export of content, users and analytics that a successor system can import.
The Internal Communications Lead
Deep Microsoft 365 integration (SharePoint, Teams, Outlook, OneDrive, Viva Engage, Copilot) described as co-developed over a twenty-plus-year partnership, Google Workspace with Google-identity single sign-on syncing profile data to the people directory, Entra ID, and named connectors for Workday, Salesforce, ServiceNow, Zoom and Power BI, plus an extensibility add-on for custom systems inside the permissions framework. We found no public information on SCIM or automated provisioning for staff without email, delegated administration by site or department, webhooks, a white-label app or an audit log; an API is implied by developer extensibility rather than documented. 5 6 11 12 17 18
The Frontline Operations Lead
The Microsoft 365 stack is deeply integrated (Teams, SharePoint, Viva Engage, Outlook, OneDrive, Copilot) with an equally deep Google Workspace track, single sign-on through Entra ID and Google identities with people-directory sync, Workday, ServiceNow and Salesforce connectors, and Unily Extend to pull in custom systems; an Engage model explicitly covers workforces where not everyone holds an Office 365 licence. We found no public information on automated SCIM provisioning, webhooks, an audit log, a white-label app or connectors to shift planning and payroll, which is exactly the chain I need for seasonal contracts. 5 12 17 18
The Microsoft 365 Administrator
Deep Microsoft 365 coverage — Teams channels, SharePoint, OneDrive, Outlook, Power BI, Entra ID — plus Google Workspace with Google-identity single sign-on, named Workday, ServiceNow, Salesforce and Zoom integrations, and an Engage model for organisations where not every user is licensed for Office 365 are documented. Single sign-on appears only as Google identities and an Entra ID connection, and I found no public information on SCIM or HR-driven provisioning including staff without email, delegated admin rights per site, webhooks, an audit log, or an export of content and users when the contract ends. 5 6 12 17 18
The Works Council Member
Deep Microsoft 365 and Google Workspace integration is documented (SharePoint, Teams, Viva Engage, OneDrive, Copilot, Drive, Gmail, Calendar), with Entra ID and Google identity single sign-on syncing profiles to the people directory, named connectors to ServiceNow, Workday, Salesforce and Zoom, and an Extend framework for third-party systems. We found no public information on SCIM provisioning, a documented API with webhooks, delegated administration by site or department, audit logs, or a white-label app option. 5 6 9 17 18
The Data Protection Officer
The full Microsoft 365 suite and Google Workspace are brought into one experience layer, with single sign-on via Google identities and Entra ID, people-directory profile synchronisation, named connectors for Salesforce, ServiceNow, Workday and Zoom, Power BI embedding, and developer extensibility through micro-frontends inside the platform's security and permissions framework. We found no public information on SCIM or automated HR provisioning, delegated administration by site or department, an audit log, or a white-label app option. 5 6 17 18
The Skeptic
Deep named integrations across both Microsoft 365 and Google Workspace, single sign-on via Entra ID and Google identities with people-directory sync, ServiceNow, Workday, Salesforce and Zoom connectors, and an extensibility layer for any third-party or custom system within the security framework. We found no public information on SCIM or automated HR provisioning including staff without email, delegated administration by site or department, webhooks, an audit log, a white-label app or content export on exit — and what leaving would cost is exactly what I want to see. 5 6 17 18
European sovereignty
panel opinion
Show reasoningHide reasoning
How this is scored
Who the contracting entity and the parent company are, where employee profiles, messages, files and usage data are hosted, and who the subprocessors are (hosting, push notifications, email and SMS delivery, video, translation, AI models, analytics, support). Independently sourced by the sovereignty pipeline; an employee app holds data on the whole workforce, often on private phones, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (push delivery, translation, AI, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or self-hosting on the customer's own servers, data export and deletion documented, and certifications published with their scope rather than implied.
The Internal Communications Lead
The privacy notice names a United Kingdom group with entities in the USA and Australia and states that personal data is routinely shared within the group outside the UK and EEA; an Article 27 EU representative in Ireland is appointed. A data processing agreement, an SCC addendum and a published subprocessor list exist and ISO 27001 and SOC 2 Type II are stated, but the hosting location for employee profiles and messages is not stated and the subprocessors' locations are not shown, so I cannot call this a European-sovereign chain. 7 8 15 16
The Frontline Operations Lead
The contracting group is UK-based (Unily Group Limited, Surrey) with entities in New York and Australia, the privacy notice describes personal data routinely shared within the group outside the UK and EEA, including the USA and Australia, under an intra-group transfer agreement, and an Article 27 EU representative in Ireland is named. A data processing agreement, SCC addendum and sub-processor list are published and ISO 27001 and SOC 2 are stated, but we found no public information on where employee profiles, messages and files are hosted. 7 8 15 16
The Microsoft 365 Administrator
The captured pages give the group structure — a UK parent with entities in the USA and Australia — and state that personal data is routinely shared within the group outside the UK and EEA, including in the USA and Australia; a data processing agreement, an SCC addendum, a published sub-processor list and an EU representative in Ireland exist, and ISO 27001 and SOC 2 Type II are named. Hosting location for employee profiles, messages and files is not stated on the captured pages, so a European-hosting commitment for the chain is undocumented. 7 8 15 16
The Works Council Member
The group entities sit in the United Kingdom, New York and Sydney, and the privacy notice states personal data is routinely shared within the group outside the UK and EEA, including the USA and Australia, under an intra-group transfer agreement; an Article 27 EU representative in Ireland is named. A data protection addendum, SCC addendum, sub-processor list and ISO 27001 and SOC 2 certifications are published, but nowhere did I find a statement of where employee profiles, messages and files are actually hosted. 7 8 15 16
The Data Protection Officer
The contracting group is UK-based with entities in the USA and Australia, and the privacy notice states personal data is routinely shared within the group outside the UK and EEA, including in the USA and Australia, under an intra-group transfer agreement; an EU representative under Article 27 GDPR is appointed, a data protection addendum and an SCC addendum are published, and ISO 27001 and SOC 2 Type II are stated with reports on the customer portal. Hosting location for employee content is not stated on the captured pages, and the sub-processor list is only referenced as a link — beyond Stripe for payments, no provider for push, translation, AI or analytics is named. 7 8 15 16
The Skeptic
The contracting group is British with sister entities in New York and Sydney, an Article 27 representative sits in Ireland, and the privacy notice states data is routinely shared within the group in the USA and Australia; where the platform and its employee data are hosted is not stated on any captured page. A data processing agreement, SCC addendum, ISO 27001 and SOC 2 Type II are published and a subprocessor list is offered, but the captured pages show no locations for those subprocessors and no EU hosting. 7 8 15 16
Pricing transparency
not rated — the vendor publishes no price
Show reasoningHide reasoning
How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user or per employee, whether frontline and desk staff are priced differently, platform or base fee, which modules (intranet, employee email, surveys, translation, AI, a white-label app) cost extra, minimum seats and term, and setup and onboarding fees.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with users, modules or a branded app is unclear.
5 — Tiers are public with their per-user or base price and main inclusions, but at least one commonly needed piece (frontline users, translation, a branded app, extra modules) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (per user, per frontline user, per active user), add-ons and a branded app priced, minimum seats and term, setup fees and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given headcount and module set, with every add-on, setup, support and branded-app fee and the cancellation and data-return terms published.
The Internal Communications Lead
No public prices at all: the pricing page describes a base platform plus named add-ons (Campaigns, Journeys, Platform Extensibility, Chat, Unily Glass, additional staging environments, dedicated hardware, premium support) aimed at mid-size to enterprise organizations, but the only route to a figure is a form, a callback within 24 hours and a custom pricing package. I cannot compute an annual cost for my headcount from anything captured, and whether frontline and desk staff are priced differently is not stated. 1 6
The Frontline Operations Lead
The published process is fill in a form, hear back within 24 hours, and receive a custom pricing package; the page names a base package and add-ons (Campaigns, Journeys, Chat, Unily Glass, additional staging environments, dedicated hardware, Premium Support) but we found no public information on any per-user price, minimum seats, term or setup fee. For 1,800 staff with seasonal peaks there is nothing to compute — every customer is a sales conversation. 1 6
The Microsoft 365 Administrator
The pricing page describes a base package with named add-ons — Campaigns, Journeys, Chat, Glass, Platform Extensibility — plus deployment options, but every figure routes through a form and a tailored quote within 24 hours, with the audience described only as mid-size to enterprise. No per-user price, seat minimum, term or setup fee is public, so the real annual cost cannot be computed from public pages alone. 1 6
The Works Council Member
The pricing page names a base platform and separately listed add-ons — Campaigns, Journeys, Platform Extensibility, Chat, Glass, extra staging environments, premium support — but publishes no figures; every quote runs through a contact form with a custom package within 24 hours. No starting price, free tier, per-user rate, minimum seats or term is stated publicly, so no annual cost can even be estimated from these pages. 1 6
The Data Protection Officer
The pricing page names a base platform plus paid add-ons — Campaigns, Journeys, Platform Extensibility, Chat, Unily Glass, additional staging environments, dedicated hardware, premium support and a professional services retainer — but publishes no figures for any of them; every customer receives a tailored package after a contact form, and we found no public per-user price, term, minimum seats or setup fees. 1 6
The Skeptic
The pricing model is a custom quote for a tailored package, with no public prices: fill out a form, hear back within 24 hours, receive a custom pricing package, aimed at mid-size to enterprise organizations. The add-ons (Campaigns, Journeys, Chat, Unily Glass, dedicated hardware, premium support) are at least named, but every figure — per user, base fee, minimum seats, term, setup — is a sales conversation, and whether a free trial exists is posed as a question with no answer shown. 1 6
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Unily
Is Unily European?
Yes, though not from the EU. whats-best.ai classifies Unily as UK / wider Europe.
Where does Unily store data?
Not stated on the vendor’s pages as of 29 Oct 2026.
Does Unily have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to Unily?
As of 3 Nov 2026, the panel rates Flip (3.5/5), Workvivo by Zoom (3/5) and Staffbase (3/5) highest among the other 17 Employee Communication & Intranet products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Flip (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Unily alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Legal entity, Hosting options. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 56 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 11 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (18)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.unily.com Checked 29 Oct 2026 Details →
- 2 Features page (employee app) www.unily.com Checked 29 Oct 2026 Details →
- 3 Features page (analytics) www.unily.com Checked 29 Oct 2026 Details →
- 4 Features page (multilingual) www.unily.com Checked 29 Oct 2026 Details →
- 5 Integrations page www.unily.com Checked 29 Oct 2026 Details →
- 6 Pricing page www.unily.com Checked 29 Oct 2026 Details →
- 7 Privacy policy www.unily.com Checked 29 Oct 2026 Details →
- 8 Security / trust page www.unily.com Checked 29 Oct 2026 Details →
- 9 Reach & targeted announcements — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 10 Reach & targeted announcements — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 11 Pages, documents & knowledge — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 12 Pages, documents & knowledge — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 13 Engagement, surveys & onboarding — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 14 Engagement, surveys & onboarding — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 15 Works council, private phones & privacy by design — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 16 Works council, private phones & privacy by design — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 17 Integration, identity & administration — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
- 18 Integration, identity & administration — found from sitemap www.unily.com Checked 29 Oct 2026 Details →