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Employee Communication & Intranet

Unily

UK / wider Europe Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Unily Group Limited · www.unily.com

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Unily: AI-assisted analysis on whats-best.ai Unily: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Unily at a glance

Vendor
Unily Group Limited
Headquarters
Not stated on the vendor’s pages as of 29 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 29 Oct 2026
Free plan
Not stated on the vendor’s pages as of 29 Oct 2026
Panel verdict
The AI panel rates Unily 2.5/5, the mean of 6 judges. Unily (Unily Group Limited, Surrey) is an employee experience intranet platform that scored strongest on content and knowledge at 6 to 7, where judges credit an AI-native CMS with built-in governance, a document centre searching SharePoint, OneDrive and Google Drive, and AI translation publishing several languages from a single source. how scores are made
As of
Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources

Unily alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Internal Communications Lead

Weighted verdict

Heads internal communications at a 3,000-person manufacturer with eleven sites in four countries, a third of the staff at desks and the rest on the shop floor. Sends the CEO letter, the site news and the safety notice, and wants each to reach the right people in their language, a read confirmation where the law asks for one, and figures that show the board who actually saw it — not an email open rate.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Internal Communications Lead

Panel median The Internal Communications Lead This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Internal Communications Lead
Reach & targeted announcements 3 of 5 3 of 5
Pages, documents & knowledge 3.5 of 5 3.5 of 5
Engagement, surveys & onboarding 3 of 5 3 of 5
Works council, private phones & privacy by design 2 of 5 2 of 5
Integration, identity & administration 3 of 5 3 of 5
European sovereignty 2 of 5 2 of 5

Reach & targeted announcements

How this is scored

How a message reaches every employee: a news feed and announcements on phone, browser and shared devices, targeting by site, department, role and language, access for staff without a company email address (invite codes, phone number, personnel number, QR codes, kiosk or shared devices), push notifications, mandatory reading with read confirmation, urgent alerts, scheduled posts, and reach analytics per message and audience.

0 — Not a communication tool; the company cannot publish news or announcements to employees in the product.

3 — A news feed or announcement channel for employees with company accounts; targeting, access without a company email address and reach figures are basic or not described.

5 — News and announcements targeted by group, site or role, delivered to a mobile app with push notifications and to the browser, employees without a company email address able to log in, and views or reach shown per post.

8 — Targeting by site, department, role and language from HR data, login documented for staff without email or company devices (personnel number, SMS code, shared devices), mandatory reading with read confirmation and reminders, urgent alerts that override quiet settings, scheduled and multi-channel posts (app, email, intranet, screens), and reach analytics per audience.

10 — Reach that can be proved: delivery and reading tracked per channel against the whole workforce, offline access and low-bandwidth delivery documented, crisis messages with acknowledgement and escalation, aggregated reports exportable, and the reach analytics described with the data they use.

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The Internal Communications Lead

The employee app pages describe targeted communications with real-time push alerts for critical updates mid-shift — from outages to safety notices — delivered through native apps and a fully responsive site, with offline access, digital signage via ScreenCloud, content in the employee's language and analytics across entire or select audiences, which is genuinely built for a shop-floor workforce. The Engage model speaks of users without an Office 365 license, but we found no public information on login routes for staff without a company email address, on mandatory reading with read confirmation and reminders, or on scheduled posts and quiet-setting overrides — the pieces I legally need for safety communications. 2 3 4 9 10 12

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Pages, documents & knowledge

How this is scored

What employees can look up: intranet pages and a content management system, documents and policies with versions and owners, search across content and connected systems, a people directory and org chart, multilingual content with machine translation of posts and pages, content review and expiry, and access from the app as well as the browser.

0 — No pages or documents; the product carries only messages that scroll away.

3 — Files or simple pages can be shared; search, translation, a people directory and content governance are basic or not described.

5 — Pages and a document area with permissions, search across the content, a people directory, content available in the mobile app, and posts or pages translatable into several languages.

8 — A content management system with templates, page ownership, review dates and versioning, search across connected systems (SharePoint, Google Drive or similar), automatic translation of posts, pages and comments into named languages, an org chart from HR data, and pages readable offline.

10 — Knowledge that stays current: content lifecycle and expiry enforced, search and AI answers that cite their sources and respect permissions, analytics on what is searched and not found, accessibility of the content stated against WCAG, and a full export of pages and documents.

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The Internal Communications Lead

An AI-native content management system with built-in governance, a document centre unifying SharePoint, OneDrive and Delve views with predictive search and refiners, search reaching connected systems including Google Drive, AI-powered translation and publishing in multiple languages from a single source, and offline content access — that covers most of what my sites look up daily. We found no public information on versioning, review dates and page ownership, or on an org chart built from HR data, which keeps it a step below the top of the scale. 4 10 11 12 17 18

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Engagement, surveys & onboarding

How this is scored

How the workforce answers back and gets started: comments, reactions and moderation, employee surveys and pulse checks with anonymity rules, recognition, user-generated posts and communities, onboarding journeys for new starters including those without a desk, event and campaign pages, and the measures the vendor offers to report engagement.

0 — One-way only; employees cannot react, comment or answer in the product.

3 — Likes and comments on posts; surveys, moderation and onboarding are basic or not described.

5 — Comments and reactions with moderation, surveys or polls sent to targeted groups with results shown, employee posts or communities, and an onboarding area or journey for new employees.

8 — Pulse and engagement surveys with a stated anonymity threshold, automated onboarding journeys timed from the start date and reaching new starters before their first shift, recognition, communities with moderation rules, and engagement reported per group without exposing individuals.

10 — Listening that leads to action: survey results tied to follow-up tasks and published back to the workforce, anonymity and minimum group sizes documented, onboarding journeys measured by completion, and engagement data exportable for analysis.

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The Internal Communications Lead

Feedback forms with multiple-choice, long-form, quick-poll and rating questions, live polls, anonymous multilingual feedback, personalized nudges to non-responders and summary analytics, plus peer-to-peer recognition aligned to company values and Communities and Events in the base package, make a credible listening toolkit. Anonymity is claimed without a stated minimum group size or moderation rules, and onboarding appears only as a paid add-on named Journeys with no description of a new-starter journey timed to the first shift. 3 6 13 14 17

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Works council, private phones & privacy by design

How this is scored

Whether the product can be rolled out under German co-determination and data protection: guidance or a template for a works agreement (Betriebsvereinbarung, § 87 BetrVG), no individual performance or behaviour monitoring by default, read and usage analytics aggregated or configurable, use on private phones without a company device (BYOD) with work and private data separated, quiet hours and availability settings, voluntary use without an employee email address, data minimisation and deletion, and accessibility.

0 — Built to monitor the behaviour or performance of individual employees, with that monitoring sold as a feature.

3 — A general GDPR statement; works council, use on private phones, analytics on individuals and quiet hours are basic or not described.

5 — Use on private phones described with what the employer can and cannot see, analytics shown in aggregate, notification or quiet-hour settings, and works councils or employee representatives named as a topic with information offered.

8 — A works-agreement template or checklist published, individual tracking off by default or switchable per tenant, read confirmations limited to messages that require them, quiet hours enforced, a login without a private email or phone number, data minimisation and deletion periods stated, and accessibility to WCAG or BITV stated.

10 — Co-determination built into the product: every analytics view and its granularity documented for the works council, configuration logged, employee-facing privacy notices in the app, minimum group sizes for every report, and published references of works-council-approved rollouts.

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The Internal Communications Lead

There is a privacy hub with a published privacy notice, a data protection addendum, an SCC addendum, a subprocessor list with change notifications, an appointed Data Protection Officer, and WCAG 2.1 AA alongside ISO 27001 and SOC 2 Type II — a proper compliance shelf. We found no public information on works councils or a works-agreement template, on use of private phones with work and private data separated, on quiet hours, or on whether read and usage analytics are aggregated or configurable; the retention-period and privacy-by-design pages appear only as questions whose answers are not shown. 6 7 8 15 16

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Integration, identity & administration

How this is scored

How the product fits the company's systems and is run: Microsoft 365, SharePoint, Teams and Google Workspace integration, user provisioning from the HR system or directory (Entra ID, SAP SuccessFactors, Personio, Workday), single sign-on and SCIM, roles and admin rights by site or department, an API and webhooks, integrations with shift planning and payroll for frontline links, white-label apps, and an export of content and users when leaving.

0 — Stand-alone with manual user lists and no integration of any kind.

3 — Users imported from a file and a few links to other tools; single sign-on, provisioning and an API are basic or not described.

5 — Single sign-on with named identity providers, users provisioned from a directory or HR system, Microsoft 365 or Google Workspace integration, several named integrations, and a documented API.

8 — Automated provisioning by SCIM or HR connector including staff without email, delegated administration by site or department, integration in Microsoft Teams and SharePoint, connectors for named HR, shift and payroll systems, webhooks, a white-label app option, and an audit log.

10 — Runs as part of the company's systems: a public developer platform with versioned API and SDKs, every integration documented, a status page and stated SLA, and a full export of content, users and analytics that a successor system can import.

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The Internal Communications Lead

Deep Microsoft 365 integration (SharePoint, Teams, Outlook, OneDrive, Viva Engage, Copilot) described as co-developed over a twenty-plus-year partnership, Google Workspace with Google-identity single sign-on syncing profile data to the people directory, Entra ID, and named connectors for Workday, Salesforce, ServiceNow, Zoom and Power BI, plus an extensibility add-on for custom systems inside the permissions framework. We found no public information on SCIM or automated provisioning for staff without email, delegated administration by site or department, webhooks, a white-label app or an audit log; an API is implied by developer extensibility rather than documented. 5 6 11 12 17 18

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where employee profiles, messages, files and usage data are hosted, and who the subprocessors are (hosting, push notifications, email and SMS delivery, video, translation, AI models, analytics, support). Independently sourced by the sovereignty pipeline; an employee app holds data on the whole workforce, often on private phones, so the whole chain counts, not only the database.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (push delivery, translation, AI, email, analytics, support) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or self-hosting on the customer's own servers, data export and deletion documented, and certifications published with their scope rather than implied.

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The Internal Communications Lead

The privacy notice names a United Kingdom group with entities in the USA and Australia and states that personal data is routinely shared within the group outside the UK and EEA; an Article 27 EU representative in Ireland is appointed. A data processing agreement, an SCC addendum and a published subprocessor list exist and ISO 27001 and SOC 2 Type II are stated, but the hosting location for employee profiles and messages is not stated and the subprocessors' locations are not shown, so I cannot call this a European-sovereign chain. 7 8 15 16

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per user or per employee, whether frontline and desk staff are priced differently, platform or base fee, which modules (intranet, employee email, surveys, translation, AI, a white-label app) cost extra, minimum seats and term, and setup and onboarding fees.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or a free tier exists, but how cost scales with users, modules or a branded app is unclear.

5 — Tiers are public with their per-user or base price and main inclusions, but at least one commonly needed piece (frontline users, translation, a branded app, extra modules) is unpriced or "on request".

8 — Every tier priced publicly with its scaling rule (per user, per frontline user, per active user), add-ons and a branded app priced, minimum seats and term, setup fees and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given headcount and module set, with every add-on, setup, support and branded-app fee and the cancellation and data-return terms published.

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The Internal Communications Lead

No public prices at all: the pricing page describes a base platform plus named add-ons (Campaigns, Journeys, Platform Extensibility, Chat, Unily Glass, additional staging environments, dedicated hardware, premium support) aimed at mid-size to enterprise organizations, but the only route to a figure is a form, a callback within 24 hours and a custom pricing package. I cannot compute an annual cost for my headcount from anything captured, and whether frontline and desk staff are priced differently is not stated. 1 6

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined ⚠ unverified — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Unily

Is Unily European?

Yes, though not from the EU. whats-best.ai classifies Unily as UK / wider Europe.

Where does Unily store data?

Not stated on the vendor’s pages as of 29 Oct 2026.

Does Unily have a free plan?

Not stated on the vendor’s pages as of 29 Oct 2026.

What are the best alternatives to Unily?

As of 3 Nov 2026, the panel rates Flip (3.5/5), Workvivo by Zoom (3/5) and Staffbase (3/5) highest among the other 17 Employee Communication & Intranet products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Flip (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Unily alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (18)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.unily.com Checked 29 Oct 2026 Details →
  2. 2 Features page (employee app) www.unily.com Checked 29 Oct 2026 Details →
  3. 3 Features page (analytics) www.unily.com Checked 29 Oct 2026 Details →
  4. 4 Features page (multilingual) www.unily.com Checked 29 Oct 2026 Details →
  5. 5 Integrations page www.unily.com Checked 29 Oct 2026 Details →
  6. 6 Pricing page www.unily.com Checked 29 Oct 2026 Details →
  7. 7 Privacy policy www.unily.com Checked 29 Oct 2026 Details →
  8. 8 Security / trust page www.unily.com Checked 29 Oct 2026 Details →
  9. 9 Reach & targeted announcements — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  10. 10 Reach & targeted announcements — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  11. 11 Pages, documents & knowledge — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  12. 12 Pages, documents & knowledge — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  13. 13 Engagement, surveys & onboarding — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  14. 14 Engagement, surveys & onboarding — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  15. 15 Works council, private phones & privacy by design — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  16. 16 Works council, private phones & privacy by design — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  17. 17 Integration, identity & administration — found from sitemap www.unily.com Checked 29 Oct 2026 Details →
  18. 18 Integration, identity & administration — found from sitemap www.unily.com Checked 29 Oct 2026 Details →