ERP
JTL-Wawi
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by JTL-Software-GmbH · www.jtl-software.com
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JTL-Wawi at a glance
- Vendor
- JTL-Software-GmbH
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Yes, per the vendor’s own page source, captured 26 Oct 2026
- Panel verdict
- The AI panel rates JTL-Wawi 3.5/5, the mean of 6 judges. JTL-Wawi, the Warenwirtschaft ERP of JTL-Software-GmbH in Hückelhoven, scores highest on orders and inventory at 8-9, built on automatic order import from Amazon, eBay and 30+ marketplaces and real-time stock synchronisation that prevents overselling. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
JTL-Wawi, the Warenwirtschaft ERP of JTL-Software-GmbH in Hückelhoven, scores highest on orders and inventory at 8-9, built on automatic order import from Amazon, eBay and 30+ marketplaces and real-time stock synchronisation that prevents overselling. Finance and compliance sits at 6-7 on GoBD-conform archiving, ELSTER and One-Stop-Shop transmission, real-time payment matching and a DATEV export, with no public information on a general ledger or procedure documentation. Production and projects sits at 6-7 — enough for light assembly and finishing, thin for a factory — and integration and portability at 6-7, with the beta REST API in the Enterprise edition and no public information on webhooks or a full export. The low is sovereignty at 4: beyond the German contracting entity, the pages state the software remains on JTL's server, with no public information on hosting country, subprocessors, a data processing agreement or certification. Pricing transparency clusters at 6, three editions publicly priced. Weighted totals run 6.1 to 7.3; on no criterion were judges more than a point apart, and the sharpest gap, 8 versus 9 on orders and inventory, turned on the serial-number and recall gaps.
Speaks for it
- Goods flow documented end to end, from automatic purchase lists built on minimum stocks, lead times and sales forecasts through goods receipt and dropshipping to mobile barcode picking and returns with credit notes.
- Out-of-the-box connections to 30+ marketplaces including Amazon, eBay, Kaufland and Otto, with real-time stock synchronisation that prevents overselling.
- Compliance coverage from the free edition up, with GoBD-conform archiving, VAT transmission to ELSTER including One-Stop-Shop, ZUGFeRD and XRechnung received and processed, and booking data exported to DATEV.
- Prices largely public — Start 0 € / Monat, Advanced ab 99 € / Monat, Pro ab 329 € / Monat with unlimited users — plus add-ons such as Cloud ERP ab 49,99 € / Monat.
- Three public go-live paths, from free self-service download with guide and forum through a free initial consultation with installation by support staff to 280+ certified service partners with on-site care.
Held against it
- Sovereignty unverified beyond the German contracting entity, with no public information on hosting country, infrastructure subprocessors, a data processing agreement or a certification such as ISO 27001.
- REST API access confined to the Enterprise edition and marked beta, with no public information on an API reference, webhooks or a documented full export of data when leaving.
- Production depth stops at finishing level, with no public information on routings, work centres, capacity planning, multi-level bills of materials or cost accounting.
- Annual cost not fully computable from public pages — Enterprise is 'Preis auf Anfrage', and we found no public information on implementation and migration fees, minimum term, VAT treatment or what happens to the data on cancellation.
- Marketplace orders require a paid order package, so cost scales with order volume — 'Ab 0,22 € je weiterem Auftrag' at Start, 'Ab 0,11 € je weiterem Auftrag' at Pro.
Best for
- You sell across Amazon, eBay and your own shop and need automatic order import with real-time stock synchronisation that prevents overselling.
- You want GoBD-conform archiving, ELSTER and One-Stop-Shop handling and a DATEV handover to your tax adviser inside the ERP.
- You want to start free — Start 0 € / Monat with unlimited users — and climb publicly priced editions as order volume grows.
- Your manufacturing is finishing or light assembly attached to online retail rather than capacity-planned factory production.
Avoid if
- Your procurement requires a stated hosting country, subprocessor list or security certification before signing — sovereignty scored 4, the lowest criterion mark.
- Your integration roadmap needs API access outside the Enterprise edition, where the REST API is listed as a beta inclusion.
- You run a plant planned with routings, work centres and capacity planning — the captured pages describe production at finishing depth.
- You expect full financials in one system — we found no public information on a general ledger or several companies in one tenant, and the vendor places payroll outside a Warenwirtschaft.
The scores
| Criterion | Panel median |
|---|---|
| Finance, tax & compliance | 3.5 of 5 |
| Purchasing, inventory & order processing | 4 of 5 |
| Manufacturing, services & projects | 3.5 of 5 |
| Integration, API & data portability | 3 of 5 |
| Rollout, roles & operations | 3.5 of 5 |
| European sovereignty | 2 of 5 |
| Pricing transparency | 3 of 5 |
Finance, tax & compliance
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How this is scored
Whether the ERP keeps books a tax adviser and an auditor accept: general and subledgers, VAT per country, GoBD-compliant posting and archiving, e-invoices sent and received (XRechnung, ZUGFeRD), payments and dunning, and a DATEV export or a documented hand-over to the accountant.
0 — No accounting at all; invoices leave as PDFs and the books are kept somewhere else by hand.
3 — Invoices and credit notes are created in the system, but there is no ledger, no stated GoBD compliance and no export the accountant can import.
5 — Invoices, open items and payments in the system with a DATEV or accounting export, VAT rates per item, dunning, and e-invoices in XRechnung or ZUGFeRD format sent to customers.
8 — Full financial accounting or a live-synchronised one: general, receivables and payables ledgers, incoming e-invoices read and matched to purchase orders, bank feeds with payment matching, OSS and reverse-charge VAT, GoBD compliance stated with a procedure documentation, and several companies in one tenant.
10 — The money side closes inside the system: an auditor's GoBD or IDW PS 880 attestation published, consolidation and intercompany postings across entities, fixed assets and cost accounting, every posting traceable to the order, goods movement and user behind it, and period close with locked periods documented.
The Managing Director
For my books this is strong: GoBD-compliant archiving, automated dunning, VAT per country with ELSTER and One-Stop-Shop, real-time payment matching from banks and payment providers, and booking-data export to my tax adviser's DATEV. We found no public information on a general ledger, a procedure documentation or multi-company postings inside the system, so it sits a notch below a full financials suite. 2 3 7 8
The Head of Finance
GoBD is stated out of the box with revision-safe archiving, ZUGFeRD and XRechnung are received and processed, payments are pulled from banks and providers via HBCI/FinTS and matched to orders, dunning is configurable, VAT per country including OSS goes to ELSTER, and the DATEV story is unusually complete — export, a booking data service, a FiBu interface and even a network of vetted tax advisers. Before I would call it a full close I still need a procedure documentation, a stated general ledger structure with several companies in one tenant, and payroll, which the vendor itself places outside a Warenwirtschaft. 2 3 7 8 10
The Operations Lead
GoBD compliance is claimed out of the box with revision-safe archiving and timestamped, traceable bookings, VAT pre-registration can be exported to the tax adviser or transmitted to ELSTER, and e-invoices in ZUGFeRD and XRechnung format are received and processed. Bank and payment provider receipts are matched to orders in real time and booking data reaches the accountant via a DATEV export with a few clicks. I found no public information on a general ledger, several companies in one tenant or a procedure documentation, and the vendor itself positions payroll outside a Warenwirtschaft system. 2 3 7 8
The Online Retailer
Invoicing, dunning and tax management are already in the free Start edition, booking data exports to my accountant's DATEV software in a few clicks, VAT pre-registration can go straight to ELSTER, and One-Stop-Shop is explicitly named for EU selling — exactly the OSS handling I need. Bank accounts via HBCI/FinTS and payments from PayPal, Amazon Pay and Mollie are matched to orders in real time, ZUGFeRD and XRechnung documents are received and processed lawfully, and GoBD conformity is promised out of the box. A full general ledger or a published procedure documentation is not described on the pages I reviewed. 2 3 7 8
The IT Integrator
Invoicing, dunning with configurable deadlines and fees, per-country VAT with OSS, ELSTER transmission, real-time bank and payment matching and GoBD-conform archiving are all documented, together with a DATEV booking-data export and a JTL2DATEV service for the accountant. I found no public information on a general ledger, a GoBD procedure documentation, an auditor's attestation or multi-company books — and the vendor itself writes that payroll belongs to comprehensive ERP systems rather than to a goods-flow system. 7 8 3 5
The Skeptic
Invoicing, dunning and tax administration are in the system even in the free edition, with a DATEV booking-data export to the accountant, real-time matching of bank and payment-provider receipts, OSS, ELSTER transmission and GoBD-conform, audit-proof archiving of tax-relevant documents. The GoBD claim is 'out-of-the-box' with no procedure documentation behind it, e-invoices are documented only as received and processed in ZUGFeRD and XRechnung, and we found no public information on a general ledger or several companies in one tenant — the ledger side is handed over to DATEV, Lexware or SAP. 7 8 2
Purchasing, inventory & order processing
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How this is scored
The goods chain from supplier to customer: quotes, orders and order confirmations, purchasing and goods receipt, stock per warehouse and bin, batch and serial numbers, picking and shipping, returns — and whether each step posts through to the next document and to the ledger instead of being retyped.
0 — No order or stock handling; the product is a contact list or an invoicing tool.
3 — Items with a stock count and an order list, but purchasing, goods receipt and delivery are not connected and stock is corrected by hand.
5 — Quote, order, delivery note and invoice as one document chain, purchase orders with goods receipt booking stock, and stock levels with reorder points per item.
8 — Several warehouses and storage bins, batch and serial number tracking, mobile picking and scanning, carrier and shop or marketplace connections, returns with restocking and credit note, drop shipping, and stock valuation that flows into the books.
10 — The goods chain runs and is evidenced in the system: demand-driven purchasing proposals, EDI with suppliers and customers, fulfilment and multi-channel stock allocation, best-before and recall traceability per batch from supplier to customer, and every movement attributed and dated.
The Managing Director
This is the strongest link for a wholesaler like me: purchasing with demand-driven order proposals per warehouse based on minimum stocks, lead times and sales forecasts, goods receipt, dropshipping, multi-warehouse operation with barcode scanning, batches and best-before dates, mobile picking, marketplaces from Amazon to eBay with automatic order import and real-time stock sync, and returns with credit notes and click-based refunds. We found no public information on serial-number tracking or recall traceability from supplier to customer. 5 7 10 11 13 14
The Head of Finance
The goods chain runs documented end to end: automatic purchase lists from minimum stock, lead times and sales forecasts, goods receipt, drop shipping, multiple warehouses with per-warehouse demand, barcode capture of storage location, batch and best-before, mobile picking, Amazon/eBay/Kaufland/Otto connections, returns with credit notes, and stock movements posting into valuation. We found no public information on serial number tracking or recall traceability from supplier to customer, which is what separates this from the top. 7 8 10 11 13 14
The Operations Lead
Purchase lists are built automatically from minimum stocks, lead times and sales forecasts, order proposals can be calculated per warehouse with templates and relative periods, and supplier price inquiries convert directly into orders. Barcode scanning finds the storage location and captures batch and best-before data, picking runs mobile and way-optimised with automatic replenishment orders, and dropshipping, returns with credit notes and real-time stock synchronisation across marketplaces are all documented. I found no public information on recall traceability per batch from supplier to customer or on serial number tracking. 1 7 10 11 13 14
The Online Retailer
This is my core business covered: orders from Amazon, eBay, Shopware 6 and 30+ marketplaces import automatically, stock levels synchronise in real time and overselling — my Christmas failure twice over — is explicitly prevented. Purchasing with demand determination, automatic purchase lists built from minimum stock, delivery times and sales forecasts, goods receipt, drop shipping, multi-warehouse, batch and best-before capture by barcode, mobile picking, shipping labels via Shipping 2.0 and returns with credit notes are all documented, plus EDI and a fulfilment network in the ecosystem. On serial-number tracking or a documented recall trace from supplier to end customer I found no public information. 3 5 7 10 11 13 14
The IT Integrator
The goods chain is evidenced end to end: demand-based purchase proposals from minimum stock, lead times and sales forecasts, goods receipt and drop shipping, several warehouses with storage locations, batch and best-before capture, mobile barcode picking, returns with credit notes and click-based refunds, marketplace connections with real-time stock sync, and stock movements posted for valuation. I found no public information on recall traceability per batch from supplier to customer, so I stop just below the top. 10 11 7 13
The Skeptic
This is the product's spine and it is evidenced end to end: procurement with demand determination, goods receipt and dropshipping, automatic purchase lists from minimum stock, lead times and sales forecasts, multi-warehouse support, mobile barcode picking with batch and best-before capture, marketplace and shop connections with real-time stock synchronisation, automated returns with credit notes, and stock valuation flowing into the books. Serial-number tracking and recall traceability per batch from supplier to customer are the pieces we found no public information on, which keeps this short of the top level. 10 11 13 7 8
Manufacturing, services & projects
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How this is scored
The depth for the buyer's own business model: bills of materials, work orders and capacity planning for manufacturers; projects, time, resources and milestone billing for service firms; contracts, subscriptions and field service. A product is judged on the models it says it serves.
0 — Nothing beyond trading goods; no bills of materials, projects or service billing.
3 — A simple kit or set of items, or a project tag on invoices, but no production orders, no time recording and no planning.
5 — For at least one model a working core: bills of materials with production orders consuming stock, or projects with time recording and billing from logged hours, with the supported models named on the vendor's pages.
8 — Multi-level bills of materials with routings, work centres and capacity planning, or projects with budgets, resource planning, milestone and recurring billing, and service or maintenance contracts — with costs flowing to cost accounting.
10 — Industry depth documented for the models served: MRP runs with material and capacity planning, shop-floor data capture and quality checks, variant configuration, or full professional-services automation with utilisation, contracts and revenue recognition — each described with its limits in public documentation.
The Managing Director
Production with bills of materials, production orders consuming stock, batches and best-before dates, and a touch workbench with guided steps is included in every edition and priced openly, which covers light assembly or finishing. We found no public information on capacity planning, routings, multi-level bills of materials, or time recording and project billing, so the depth stops short of a manufacturer's planning suite. 3 11
The Head of Finance
For the manufacturing model the vendor names, there are production bills of materials (several per article), ad-hoc, demand-driven and order-based production types with lot sizing, a touch workbench with checklists and instructions guiding each step, and batch and best-before assigned at the line, licensed per production station. No routings, work centres, capacity planning or cost flow to cost accounting are documented, and for service firms we found no public information on projects, time recording or milestone billing. 2 3 11
The Operations Lead
Production is a real module in every edition: several bills of materials per article, ad-hoc, demand-driven and order-based production, production orders managed with stock levels, best-before dates and batches, and a touch workbench that guides staff through every step with checklists. That would plan next week's assembly better than my whiteboard. I found no public information on routings, work centres, capacity planning, multi-level bills of materials or cost accounting, and nothing on projects or time recording for service work. 2 3 11
The Online Retailer
For my finishing-style production the core is there: multiple bills of materials per article, three production types, production orders with automatic stock movements plus batch and best-before handling directly in the ERP, demand-driven manufacturing and a touch workbench with instructions at the line. Multi-level bills of materials, routings, work centres and capacity planning are not described on the pages I reviewed — enough depth for a trading house like mine, thin for a real factory. 3 11
The IT Integrator
Production is included in every edition and the pages show bills of materials (several per article), three production modes including demand-driven, work orders consuming stock with batch and best-before assignment, and a touch workbench with multilingual instructions and checklists at the line. I found no public information on multi-level bills of materials, routings, work centres or capacity planning, which is what I would need before running a plant on it. 11 3
The Skeptic
For the model the vendor says it serves — production and finishing for online retail — bills of materials with production orders consuming stock, three production types and a touch-guided workbench with multilingual instructions and batch and best-before assignment are documented and priced per station and production type. We found no public information on multi-level bills of materials, routings, work centres or capacity planning, and nothing on projects, time recording or milestone billing for service firms. 11 3
Integration, API & data portability
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How this is scored
How the ERP connects and how the data gets in and out: a public API reference, webhooks, standard connectors for shops, marketplaces, banks, payroll, DATEV and BI, data import from the previous system, and a documented full export when the company leaves.
0 — No API, no import and no export beyond printing.
3 — CSV import and export of some lists, a few named integrations, but no public API documentation and no full export.
5 — A documented REST or OData API, CSV or Excel import for master data and open items, and standard connectors to common shops, banks and DATEV.
8 — A public, versioned API reference covering all main objects with webhooks, a connector marketplace, a documented migration path from named predecessor systems, and a full data export of master data, documents and postings available to the customer.
10 — Open by design and evidenced: complete API coverage with sandbox tenants and rate limits stated, open data formats or open-source code, a contractual exit with export format and timeline, and self-hosting or on-premise as a documented alternative to the vendor's cloud.
The Managing Director
The connector side is broad — more than thirty marketplaces out of the box, banks via HBCI/FinTS, PayPal, Amazon Pay and Mollie, DATEV, an EDI module and 700-plus extensions — plus a migration team for the switch. REST-API access, however, is listed as a Beta of the Enterprise edition, and we found no public information on a public API reference, webhooks or a documented full export on leaving; a local installation on my own server is documented as the alternative to the cloud. 1 3 5 8 9 13
The Head of Finance
There are 700-plus extensions in a store, out-of-the-box marketplace connections, bank and DATEV and Lexware and SAP links, a migration team that moves data from the previous system, and a documented local installation on your own server as an alternative to the cloud. The REST interface is named as an edition feature and described as beta, but we found no public information on an API reference, webhooks, or a documented full export when the company leaves. 1 3 5 7 9 13
The Operations Lead
A REST API — marked beta on the Enterprise edition — an extension store with 700+ add-ons, out-of-the-box marketplace and shop connections, bank connections via HBCI/FinTS, a DATEV export and a migration team that transfers data from the previous system give me the connections a warehouse needs. I found no public information on a published API reference, on webhooks, or on a documented full data export when the company leaves. 1 3 5 9 13
The Online Retailer
A REST API is named (in the Enterprise plan as beta) plus 700+ extensions in the store, and out-of-the-box connectors cover Amazon, eBay, Kaufland, Otto, Shopify and precisely my Shopware 6, with setup said to need no developer knowledge. A migration team transfers data from my previous system, banks connect via HBCI/FinTS, the DATEV export exists, and running it locally on my own server is an option. I found no public information on a versioned API reference with webhooks or a documented full export of my data when leaving. 1 3 8 9 13
The IT Integrator
The connector side is strong — a marketplace with 700+ extensions and out-of-the-box links to shops, Amazon and eBay, banks via HBCI/FinTS, PayPal, Amazon Pay and Mollie, plus DATEV, a vendor migration team and a documented local installation on my own server. But REST API access sits in the Enterprise edition and is flagged as Beta, and I found no public information on a versioned API reference, webhooks, sandbox tenants or a documented full export when the company leaves; the terms also state that no source code is delivered. 3 1 8 13 5 9
The Skeptic
The connector layer is genuinely documented — out-of-the-box integrations to 30+ marketplaces, banks via HBCI/FinTS, payment providers, DATEV, an extension store with 700+ add-ons, a vendor migration team, and a local installation as a stated alternative to the cloud. But the REST API appears in the pricing as an Enterprise inclusion marked beta, and we found no public information on a public API reference, webhooks, or a documented full export of master data, documents and postings when the company leaves. 1 3 9 13 5
Rollout, roles & operations
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How this is scored
What it takes to go live and run the system: implementation path (self-service, vendor, partner network), onboarding and training, roles and permissions, audit log, updates and customisation that survive them, support channels and service levels, and availability.
0 — No information on implementation, roles, support or availability.
3 — A contact form and a help page, but no stated implementation path, no role model and no support terms.
5 — A described onboarding or implementation offer, user roles with permissions, a help centre with current documentation, and support channels with hours.
8 — Implementation methods with typical duration stated, a certified partner network or vendor services listed, fine-grained permissions with a change log, customisation without code that survives updates, and published service levels for support and availability.
10 — Operations are evidenced: a status page with uptime history, release notes and an update policy, a field-level audit trail, sandbox or test tenants, and support, training and implementation terms public enough to plan a go-live without a sales call.
The Managing Director
I can plan a go-live three ways from public pages: self-integration with a free guide and forum, a free initial consultation with remote installation by the vendor, or 280-plus certified service partners reached through a project exchange; support tiers with published response times from three business days to phone callback sit per edition. What I miss before signing: typical implementation duration, uptime history on the status pages, and test tenants; permissions and user administration plus timestamped change tracking on bookings are documented. 1 5 9 12 15
The Head of Finance
Three implementation paths are public — free self-service download with a guide and forum, a free initial consultation with installation by support staff, and over 280 certified partners with on-site care plus a project exchange — while permissions are fine-grained, every posting carries a timestamped change trace, support levels map to editions with response times from three working days down to half a day, and an availability commitment plus status pages exist. Typical implementation durations and an uptime history are not published, and the webinar series is currently paused. 3 5 7 12 15 16
The Operations Lead
Go-live paths are spelled out: free download with guide and forum, a free initial consultation with installation by support staff, and over 280 certified service partners offering on-site setup, a partner directory and a project exchange. Support tiers are tied to editions with stated response times — community forum for Start, email within 3 working days for Advanced, one working day for Pro, phone with callback for Enterprise — plus status pages for shipping and hosting, maintenance announced at least 3 days ahead, and granular permissions with traceable changes. I found no public information on typical implementation duration or on uptime history. 1 5 12 15 16
The Online Retailer
Free initial consultation, installation by remote maintenance from support staff, certified service partners with on-site care, plus the JTL-Guide, help centre, video tutorials and free webinars give my eight-person crew a clear path to go live. Response times are published per edition (community forum at Start, phone callback within half a working day at Gold), an availability promise at the data-centre router exit with three-day maintenance notice and status pages exist, and every posting is timestamped and traceable. On typical project durations, uptime history or sandbox tenants I found no public information. 1 3 5 7 9 15
The IT Integrator
Three implementation paths are public — free download with guide and forum, vendor installation by remote maintenance, and 280+ certified partners with on-site setup plus a project exchange — with edition-tiered support whose response times (three business days at Bronze, one day at Silver, half-day callback at Gold) and status pages for shipping and hosting are stated. Access rights and timestamped, traceable bookings are documented; typical go-live duration, release notes and uptime history are not on the captured pages. 15 5 7 12 16
The Skeptic
Three go-live paths are public — self-service with a free guide and forum, vendor installation by support staff, and 280+ certified service partners with an anonymous project exchange — alongside edition-tied support levels with published response times from three business days down to phone callback, user permissions with traceable changes, and a stated availability obligation with status pages for shipping and hosting. We found no public information on typical implementation duration, uptime history or sandbox tenants, and testing the production tools starts with a sales call. 15 5 12 1 16
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where the ERP data — customers, suppliers, prices, postings, employees — is hosted, and who the subprocessors are (cloud infrastructure, email, support tooling, AI features). Independently sourced by the sovereignty pipeline; an ERP holds a company's entire commercial record, so the ownership chain counts, not only the server location.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (US hyperscaler, AI features, support or email tooling) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered, and an on-premise or EU-only hosting option stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a certification such as ISO 27001 or BSI C5 published rather than implied.
The Managing Director
The contracting entity is proven — JTL-Software-GmbH in Hückelhoven with register court, register number and VAT number — and a local installation on my own server is documented. We found no public information on where the hosted database runs or which subprocessors stand behind the AI agent, the document management and the finance and tax modules, so the chain beyond the German entity stays unverified. 1 4 5 6
The Head of Finance
The contracting entity is proven German — JTL-Software-GmbH in Hückelhoven, registered at Amtsgericht Mönchengladbach with a German VAT number — and the companies behind the finance, tax, DMS and customer-service modules are named with German addresses. The captured pages do not state where hosted data sits beyond JTL's own servers, name no hosting, AI or support subprocessors, and publish no ISO 27001 or C5 certificate, so I cannot confirm the chain end to end. 2 4 5 6
The Operations Lead
The contracting entity is JTL-Software-GmbH in Hückelhoven, registered at Amtsgericht Mönchengladbach with a named data protection officer, the partners behind the finance, tax and EDI modules are named with their addresses, and running the software on my own server is offered. I found no public information on where the cloud hosting sits, on the ownership chain, on the infrastructure subprocessors, on a data processing agreement or on a security certification. 3 4 5 6
The Online Retailer
The contracting party is JTL-Software-GmbH of Hückelhoven with a German commercial register entry and a named data protection officer, and the hosted software stays on JTL's own server — where that server sits is not stated on the pages I reviewed. The firms behind the modules are at least visible (JERA, countX, FOC, GREYHOUND, Dealavo), but I found no public information on hosting location, an infrastructure subprocessor list, a data processing agreement or an ISO 27001 or BSI C5 certification; running it locally on my own server is the one sovereign option stated. 3 4 5 6
The IT Integrator
The legal notice and terms prove a German contracting entity — JTL-Software-GmbH in Hückelhoven, registered at the local district court — with a named data protection officer and a local-installation alternative. Where the cloud data is hosted is not stated, the processors behind the service are not listed, and I found no public information on a data processing agreement or a certification such as ISO 27001. 4 5 6
The Skeptic
The contracting entity is provably German — JTL-Software-GmbH of Hückelhoven, registered at Amtsgericht Mönchengladbach under HRB 12450 — and the module partners named in the terms (countX GmbH Berlin, JERA GmbH, FOC Solutions GmbH, Dealavo in Poland) are European companies with register numbers and addresses. Where the hosted ERP data physically resides is stated only as 'on the server of JTL'; we found no public information on the hosting country, on a subprocessor list, on a data processing agreement or on a certification such as ISO 27001, though a local installation is offered. 4 5 6 1
Pricing transparency
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How this is scored
Whether a company can compute the real annual cost from public pages alone: price per user, module, company or transaction volume, which modules (accounting, warehouse, production, POS) cost extra, implementation and onboarding fees, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call or a partner proposal.
3 — A starting price or "from" figure exists, but what is included and how it scales with users, modules or companies is unclear.
5 — Prices per edition or module are public with the main inclusions, but at least one commonly needed piece (implementation, extra companies, warehouse or production module, API use) is unpriced or "on request".
8 — Every edition and module priced publicly with its scaling rule (per user, company or volume), onboarding and implementation packages priced, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given company size and module set, with every add-on, implementation, support and hosting cost and the cancellation and data-return terms published.
The Managing Director
Three of four editions carry public monthly prices — 0 € / Monat, ab 99 € / Monat, ab 329 € / Monat — with unlimited users in every edition, a clear per-order rate for marketplace orders and public add-on prices down to the workbench licences; Enterprise is "Preis auf Anfrage". We found no public information on implementation and migration fees, minimum term, VAT treatment or data return on cancellation, so the full annual cost is not yet computable. 1 3 9 15
The Head of Finance
Three of the four editions carry public monthly prices with unlimited users, a transparent per-order charge in bookable order packages quoted exactly (from 0.22 euro on Start down to 0.11 euro on Pro), and the production add-ons are priced per licence per month. The Enterprise edition is price on request, and we found no public information on minimum term, VAT treatment, migration cost or the data-return terms on cancellation, so the real annual cost is not fully computable. 1 3 9 11
The Operations Lead
Three of four editions carry public prices — Start 0 € / Monat, Advanced ab 99 € / Monat, Pro ab 329 € / Monat, Enterprise Preis auf Anfrage — with unlimited users in every edition, order packages scaling from 0,22 € je weiterem Auftrag in the Start edition, and priced production add-ons such as Dispositionsproduktion 29 € / Monat and Workbench 125 € / Monat per user. Onboarding and implementation are described but unpriced, and I found no public information on minimum term, VAT treatment or what happens to the data on cancellation. 3 5 9 11
The Online Retailer
Prices sit in the open: Start at 0 € / Monat, Advanced ab 99 € / Monat, Pro ab 329 € / Monat, Enterprise only 'Preis auf Anfrage', with add-ons like Cloud ERP ab 49,99 € / Monat, Auftragsbezogene Produktion 69 € / Monat and Workbench 125 € / Monat per user. My catch: orders from Amazon, eBay and Shopware need an order package, 'Ab 0,22 € je weiterem Auftrag' at Start and 'Ab 0,11 € je weiterem Auftrag' at Pro — the bill grows with every thousand orders, though at least it is openly published. Implementation fees, minimum term, VAT treatment and what happens to my data on cancellation I found no public information on. 1 3 5 9
The IT Integrator
Four editions with public monthly prices (Start at 0 €, Advanced from 99 €, Pro from 329 €), order-package rates from 0.22 €, 0.16 € or 0.11 € per further order depending on edition, and production workbench licences priced per station let me compute much of a year's cost. The gaps are real: Enterprise is "Preis auf Anfrage", implementation and migration carry no published package prices, and minimum term and data-return terms on cancellation are not stated. 3 9 11 15 5
The Skeptic
The core cost is computable to an unusual degree: 'Start 0 € / Monat', 'Advanced ab 99 € / Monat' and 'Pro ab 329 € / Monat' with unlimited users, order packages quoted per additional order ('Ab 0,11 € je weiterem Auftrag' at Pro) and production add-ons at '29 € / Monat', '69 € / Monat' and '125 € / Monat'. But 'Enterprise Preis auf Anfrage' — the tier whose listed inclusions contain the REST API — plus implementation and migration services, minimum term, VAT treatment and the data's fate on cancellation are all unpriced, so the real annual cost for a growing merchant is not derivable from public pages alone. 3 9 11
European sovereignty — proven facts
0 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined | — | uncited Report an error |
| Subprocessors | Not determined | — | uncited Report an error |
Questions about JTL-Wawi
Is JTL-Wawi European?
Yes. whats-best.ai classifies JTL-Wawi as EU-Made.
Where does JTL-Wawi store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does JTL-Wawi have a free plan?
Yes. JTL-Wawi has a free plan, per the vendor’s page captured 26 Oct 2026.
What are the best alternatives to JTL-Wawi?
As of 29 Oct 2026, the panel rates Odoo (4/5), weclapp (3.5/5) and Haufe X360 (3.5/5) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Odoo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: JTL-Wawi alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 11 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 10 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Features page (JTL-Wawi) www.jtl-software.com Checked 26 Oct 2026 Details →
- 2 Vendor homepage www.jtl-software.com Checked 26 Oct 2026 Details →
- 3 Pricing page www.jtl-software.com Checked 26 Oct 2026 Details →
- 4 Legal notice www.jtl-software.com Checked 26 Oct 2026 Details →
- 5 Terms of service www.jtl-software.com Checked 26 Oct 2026 Details →
- 6 Privacy policy www.jtl-software.com Checked 26 Oct 2026 Details →
- 7 Finance, tax & compliance — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 8 Finance, tax & compliance — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 9 Purchasing, inventory & order processing — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 10 Purchasing, inventory & order processing — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 11 Manufacturing, services & projects — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 12 Manufacturing, services & projects — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 13 Integration, API & data portability — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 14 Integration, API & data portability — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 15 Rollout, roles & operations — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →
- 16 Rollout, roles & operations — found from sitemap www.jtl-software.com Checked 26 Oct 2026 Details →