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Event Registration & Ticketing

Accelevents

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Accelevents · www.accelevents.com

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Accelevents: AI-assisted analysis on whats-best.ai Accelevents: AI-assisted analysis on whats-best.ai (dark)

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Accelevents at a glance

Vendor
Accelevents
Headquarters
Not stated on the vendor’s pages as of 3 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 3 Nov 2026
Free plan
Not stated on the vendor’s pages as of 3 Nov 2026
Panel verdict
The AI panel rates Accelevents 3/5, the mean of 6 judges. Accelevents is an event registration and ticketing platform, strongest on the ground: check-in and on-site scores run 8-9 on iPad self-service kiosks, QR and RFID scanning and name lookup that works when the internet drops, walk-in ticket purchase, drag-and-drop badges and an on-site kit recommended for events under 1,000 attendees. how scores are made
As of
Vendor pages captured 3 Nov 2026; evaluated by the panel 3 Nov 2026. all sources

Accelevents alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Advises a federation of sports clubs whose events collect names, employers, dietary needs and the odd wheelchair note. Reads the ticket buyer terms before the feature list, because they say whether the platform is a processor or a controller with its own newsletter. Wants a DPA that names the organiser as controller, subprocessors with their countries, and attendee lists that are deleted after the event instead of kept for marketing.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
Ticket shop, checkout & registration 3.5 of 5 3.5 of 5
Payments, payouts, fees & refunds 3 of 5 3 of 5
VAT, invoices & accounting handoff 2.5 of 5 2.5 of 5
Check-in, badges & on-site sales 4.5 of 5 4 of 5
Attendee data & the customer relationship 2.5 of 5 2.5 of 5
European sovereignty 2 of 5 2 of 5

Ticket shop, checkout & registration

How this is scored

How a ticket or a registration is sold: ticket types and categories, member and early-bird prices, discount codes, bundles and add-ons, a shop embeddable on the organiser's own website or under its own domain, custom questions per ticket and per attendee, group and company bookings, capacity limits and waiting lists, reserved seating with a seating plan, recurring dates and course series, several languages, and an accessible mobile checkout.

0 — Not a ticketing or registration tool; tickets cannot be sold and registrations cannot be taken in the product.

3 — An event page on the platform with a few ticket types and a fixed sign-up form; embedding, custom questions, capacity rules or seating are basic or not described.

5 — Several ticket types with prices, quotas and sale periods, discount codes, custom questions per attendee, a shop embeddable on the organiser's website as a widget or link, capacity limits with a waiting list, and a checkout that works on a phone.

8 — A white-label shop under the organiser's own domain and design, reserved seating with a seating-plan editor, add-ons and bundles, group and company bookings with several attendees per order, conditional questions, member prices by code or login, recurring dates and course series, several languages, and the checkout's accessibility stated.

10 — A shop that fits any event: multi-event and season tickets, timed entry and seat holds, a checkout that the organiser can extend (API, custom fields synced to a CRM), an accessibility conformance statement (WCAG level named), and the conversion and drop-off of the checkout reported to the organiser.

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The Data Protection Officer

Paid and free ticket types with member versus non-member and early-bird tiers via separate ticket types, discount and access codes, bundle and group tickets, conditional ticket display logic, approval review per ticket type, capacity limits that pause sales automatically and assigned seating are all documented, and white labelling is offered. We found no public information on embedding the shop in the organiser's own website, waiting lists, several checkout languages, or checkout accessibility. The support pages also state that recurring events cannot be sold or checked in through the admin app. 1 2 3 4

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Payments, payouts, fees & refunds

How this is scored

How the money moves: payment methods offered to buyers (cards, PayPal, SEPA direct debit, invoice, local methods), whether the organiser connects its own payment account or the platform collects as merchant of record, when the revenue is paid out (continuously, before the event, or after it), the per-ticket and payment fees and whether they can be passed on to the buyer, refunds of single tickets and of a cancelled event, ticket transfer and resale, and chargebacks.

0 — No payment of any kind; the product only collects free registrations.

3 — Online card payment through the platform; payout timing, fee model, refunds or buyer-paid fees are basic or not described.

5 — Several payment methods including cards and PayPal or SEPA, the fee per ticket stated with the option to pass it to the buyer, the payout schedule stated, and refunds of single orders and of a cancelled event issued from the product.

8 — A choice between the organiser's own payment account (Stripe, PayPal, Mollie or similar) and platform collection, payouts before the event stated with their conditions, invoice and bank transfer for business buyers, partial refunds and refund policies set per event, ticket transfer or resale by buyers, and chargeback handling explained.

10 — Full control of the money: the merchant of record named for each set-up, payout timing and any reserve held published, every fee itemised per order, refunds, transfers and resale with the organiser's rules enforced, and the cancellation process for an event documented end to end.

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The Data Protection Officer

The organiser connects a live account of their own — Stripe, Square, Braintree or Authorize.net — and the public pages state a platform fee example of "$1.50 per person plus 3.5% under the Free Plan" and a credit card processing fee of "2.9% of Ticket Price + 30 cents", which the organiser can pass to the buyer or absorb. Bank transfer, pay-later with deposits, buyer-initiated cancellation with refunds for paid tickets, and ticket transfer are documented. We found no public information on payout timing, chargeback handling, partial refunds, or refunds when a whole event is cancelled. 3 5 6 7

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VAT, invoices & accounting handoff

How this is scored

How ticket revenue reaches the books correctly: the VAT rate set per ticket or product (reduced rates for concerts and culture, exemptions for education and seminars), gross and net prices shown, invoices to buyers in the organiser's name with consecutive numbers, business buyers with company name and VAT ID, reverse charge for cross-border events, cancellation invoices and credit notes, the platform's own fee invoice, e-invoicing, and exports to DATEV or named accounting systems.

0 — No receipts or invoices; the organiser has to produce every invoice outside the product.

3 — An order confirmation or simple receipt per booking; VAT rates, invoices in the organiser's name, business buyers or accounting exports are basic or not described.

5 — VAT rate configurable per ticket, invoices generated in the organiser's name with its tax details and consecutive numbers, company name and address captured for business buyers, cancellation invoices on refund, and a sales export as CSV or to at least one named accounting system.

8 — Several VAT rates in one order, net prices for business buyers, VAT IDs validated and reverse charge applied, e-invoices (XRechnung or ZUGFeRD) for public and business buyers, a DATEV export with booking data, the platform's fee invoice separated from ticket revenue, and whether the platform sells as agent or in its own name stated.

10 — Tax handled per country: VAT rules for events in several EU countries documented with the place of supply, invoices and credit notes stated as compliant with national invoice law, a reconciliation of payouts, fees and ticket revenue per event, and a GoBD-compliant archive or audit export.

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The Data Protection Officer

VAT is configurable with name, number, country and rate, including a custom rate per ticket type, and it shows during registration, in the confirmation email and on the invoice; invoices are generated as PDFs carrying the organiser's address and VAT plus the buyer's organization name, VAT ID and billing address, and a downloadable registration report includes a fees column. We found no public information on consecutive invoice numbering, credit notes for cancellations, e-invoice formats such as XRechnung or ZUGFeRD, reverse charge, or an export to a named accounting system. 5 7 8

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Check-in, badges & on-site sales

How this is scored

What happens at the door: a check-in app that scans tickets on phones or scanners, offline scanning and several devices at once, entrances and time slots, check-in lists by name, badge printing with attendee data and QR code, box office and on-site sales with card terminals, walk-in registration, session and room check-in at conferences, attendance certificates, and live attendance figures.

0 — No check-in; tickets cannot be validated at the event.

3 — Tickets with a QR code and a guest list to tick off by hand or in a simple app; offline use, several devices, badges or on-site sales are basic or not described.

5 — A free check-in app for iOS and Android that scans tickets on several devices at once, works offline and syncs, a searchable guest list, and live check-in numbers in the dashboard.

8 — Badge printing with attendee data and QR codes, access rules per entrance, session or day, box office sales on site with a named card terminal, walk-in registration, dedicated scanner hardware supported or rented, and attendance certificates for courses.

10 — On-site operations at scale: self-service kiosks or turnstile integration, session check-in feeding continuing-education credits, cashless or on-site payments reconciled with online sales, and the hardware, offline limits and failover documented.

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The Data Protection Officer

An iOS and Android admin app scans QR codes and RFID and looks attendees up by name, email or organization, working even offline; iPads serve as self-service kiosks with badge printing and walk-in ticket purchase, badges are built with a drag-and-drop designer, and an on-site kit with iPads, printers, badge stock and an internet router is offered for events under 1,000 attendees. Session attendance is tracked in real time and feeds CE credits, with live registration and check-in figures. We found no public information on a named card terminal for box-office sales or on documented offline limits and failover. 3 9 10

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Attendee data & the customer relationship

How this is scored

Who the ticket buyer belongs to: whether the organiser is the controller of attendee data and the platform its processor, or the platform a controller in its own right; whether buyers must create an account on the platform; whether the platform markets other events to the organiser's buyers or lists the event on its own marketplace; consent for the organiser's newsletter collected in the checkout; messages to attendees; attendee data exportable at any time; and deletion and anonymisation after the event.

0 — The organiser receives no attendee data at all; the platform keeps the buyer relationship entirely.

3 — A guest list visible to the organiser; who is controller, the platform's own marketing to buyers, export or deletion are basic or not described.

5 — Attendee data exportable by the organiser at any time, the organiser named as controller with a data processing agreement offered, buyers able to book without a platform account, newsletter consent for the organiser collectable in the checkout, and messages to attendees from the product.

8 — A white-label set-up in which buyers see only the organiser, the platform stated not to market other events to the organiser's buyers (or the opt-out explained), the platform's marketplace listing optional, deletion and anonymisation of attendee data after the event configurable, and attendee data synced to a named CRM or via API and webhooks.

10 — The organiser owns the relationship and can prove it: the controller and processor roles documented for every data flow, no platform account or platform marketing by default, retention set per event and enforced, and a complete export of orders, attendees and answers that a successor tool can import.

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The Data Protection Officer

Registration data is downloadable as a report, attendees receive confirmation and welcome messages, and data syncs to Salesforce, HubSpot and Marketo over a documented API — but the captured GDPR page only has the platform acknowledging its own responsibilities as "a data processor and data controller", with the organiser never named as controller. We found no public information on a data processing agreement, retention or deletion of attendee data after the event, or whether the platform markets other events to the organiser's buyers. Buyers do get an Accelevents account for self-service invoices and cancellations, though whether booking requires one is not shown. 1 5 8 9 11

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where attendee, order and payment data are hosted, and who the subprocessors are (hosting, payment providers, email delivery, analytics, support). Independently sourced by the sovereignty pipeline; attendee lists show who goes where and when, and a conference list holds names, employers and dietary or accessibility answers, so the whole chain counts, not only the database.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (payments, email, analytics, support) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, a self-hosted or on-premises option or data export and deletion documented, and certifications published with their scope rather than implied.

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The Data Protection Officer

The captured pages name Amazon Web Services across multiple data centres as the infrastructure, point to a published sub-processor list, and state ISO 27001 certification and SOC 2 Type 2. We found no public information on the contracting entity's jurisdiction, the hosting region, a published data processing agreement, or the countries of the sub-processors. The GDPR claim rests on an audit by a U.K. security firm, with the documentation available only on request to an account manager or a privacy mailbox. 1 2 11 12

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether an organiser can compute the real cost of an event from public pages alone: the fee per ticket or per registration (fixed, percentage or both), payment processing fees, whether fees are charged to the organiser or added to the buyer's price, free events, subscriptions or credit packs, payout and refund fees, add-ons (seating, white label, badges, box office), hardware rental, minimums and term, and VAT on the fees.

0 — No public prices at all; every organiser is a sales call.

3 — A starting price or "free for free events" exists, but the fee for paid tickets, payment fees or who pays them is unclear.

5 — The fee per ticket and the payment processing fees are public with the main inclusions, but at least one commonly needed piece (refund fees, white label, seating, box office, hardware) is unpriced or "on request".

8 — Every fee published with its rule (per ticket, percentage, cap), the share paid by buyer and organiser stated, add-ons and hardware priced, payout and refund fees listed, and VAT treatment of the fees stated.

10 — Complete price computability: the cost of an event derivable for a given ticket price, ticket count and payment mix, with every add-on, hardware, support and payout fee and the cancellation and data-return terms published.

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The Data Protection Officer

The per-ticket platform fee is public with an example — "$1.50 per person plus 3.5% under the Free Plan" — alongside the card fee of "2.9% of Ticket Price + 30 cents", with the organiser choosing to pass fees to buyers or absorb them; the same page notes that contracts may state additional ticketing fees. We found no public information on subscription plan prices, refund or payout fees, VAT treatment of the platform's own fees, or the price of add-ons such as white label, badge printing or the on-site kit. 3 5 7

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined ⚠ unverified — uncited Report an error
Hosting options Not determined — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Accelevents

Is Accelevents European?

Not determined: the vendor’s pages as captured do not say where Accelevents is based.

Where does Accelevents store data?

Not stated on the vendor’s pages as of 3 Nov 2026.

Does Accelevents have a free plan?

Not stated on the vendor’s pages as of 3 Nov 2026.

What are the best alternatives to Accelevents?

As of 30 Oct 2026, the panel rates pretix (3/5), Converia (3/5) and doo (3/5) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is pretix (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Accelevents alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (12)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.accelevents.com Checked 3 Nov 2026 Details →
  2. 2 Security / trust page — found from the homepage www.accelevents.com Checked 3 Nov 2026 Details →
  3. 3 Ticket shop, checkout & registration — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  4. 4 Ticket shop, checkout & registration — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  5. 5 Payments, payouts, fees & refunds — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  6. 6 Payments, payouts, fees & refunds — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  7. 7 VAT, invoices & accounting handoff — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  8. 8 VAT, invoices & accounting handoff — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  9. 9 Check-in, badges & on-site sales — found from sitemap www.accelevents.com Checked 3 Nov 2026 Details →
  10. 10 Check-in, badges & on-site sales — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  11. 11 Attendee data & the customer relationship — found from sitemap support.accelevents.com Checked 3 Nov 2026 Details →
  12. 12 Attendee data & the customer relationship — found from sitemap www.accelevents.com Checked 3 Nov 2026 Details →