Event Registration & Ticketing
Eventbrite
Rest of world Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Eventbrite, Inc. · www.eventbrite.de
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Eventbrite at a glance
- Vendor
- Eventbrite, Inc.
- Headquarters
- Not stated on the vendor’s pages as of 29 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 29 Oct 2026
- Panel verdict
- The AI panel rates Eventbrite 2/5, the mean of 6 judges. Eventbrite is a ticketing and event discovery platform whose bench results are strongest on payments and fees, at 6-7, and shop and registration, clustered at 6: judges credit card, Apple Pay, Google Pay and PayPal checkout, payouts before the event, within minutes or five days after, and free, paid and donation tickets with discount codes and an embeddable checkout. how scores are made
- As of
- Vendor pages captured 29 Oct 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Eventbrite is a ticketing and event discovery platform whose bench results are strongest on payments and fees, at 6-7, and shop and registration, clustered at 6: judges credit card, Apple Pay, Google Pay and PayPal checkout, payouts before the event, within minutes or five days after, and free, paid and donation tickets with discount codes and an embeddable checkout. Invoicing and tax is weakest — five judges score 3 — with no public information on per-ticket VAT rates, invoices in the organiser's name or accounting exports; fees are deducted from payouts rather than invoiced. Pricing transparency clusters at 4: publishing is free, free tickets carry no service fees and Pro costs 'ab 15 $/Monat', but no per-ticket fee figure appears. Judges split 3 against 4 on attendee data ownership and sovereignty; both sides weigh the published processing addendum and subprocessor list against Eventbrite Inc.'s stated controller role for EEA and Swiss users and its marketing to those users. The widest split: one judge scores 0 on every criterion, weighted total 0.0, though their notes call the shop side 'real'.
Speaks for it
- Free, paid and donation ticket types with early-bird pricing, discount codes, add-ons such as merchandise and parking, waitlists, reserved seating and timed entry
- Checkout embeds into the organiser's own website, Facebook page or WordPress blog, with Apple Pay and Google Pay on mobile
- Card, Apple Pay, Google Pay and PayPal checkout, with payouts before the event, instant within minutes, five days after the event, or on a custom schedule
- Publishing is free, free tickets carry no service fees, and Pro is quoted at 'ab 15 $/Monat' with a 50% discount on Pro for qualifying nonprofits and reduced fees on donation tickets
- iOS and Android check-in apps scan ticket QR codes across several synced devices, with manual check-in, check-out, live arrival figures and Tap to Pay for on-site sales
Held against it
- No per-ticket service fee figure is published — service fees vary by package, country and currency, so a paid event's cost cannot be computed from the captured pages
- We found no public information on per-ticket VAT rates, invoices in the organiser's name with consecutive numbers, credit notes, or exports to a named accounting system
- The privacy policy names Eventbrite Inc. as the controller for EEA and Swiss users, and the platform's own recommendations account for one in four tickets sold
- A consumer deletion request can remove attendee data from the organiser's view on the platform
- We found no public information on where attendee, order and payment data are hosted, on subprocessor countries, or on ISO 27001 or SOC 2 certifications
Best for
- You run free events and want publishing and free tickets without fees
- You want your ticket revenue early — payouts before the event, instant payouts within minutes and a five-day default are documented
- You want marketplace reach — the vendor states one in four tickets sold comes through personalised recommendations and 30% of paid tickets are facilitated via Eventbrite
- You are a qualifying nonprofit — 50% off Pro packages and reduced fees on donation tickets are published
Avoid if
- Your accounts department needs invoices in your own name or exports to an accounting system — the pages describe fees as automatically deducted from payouts rather than invoiced
- You must know your per-ticket cost before selling — service fees vary by package, country and currency, additional processing fees depend on payout country and payment method, and custom pricing runs through the sales team
- Your data protection review turns on where attendee data sits — the controller named for EEA and Swiss users is Eventbrite Inc., a Delaware corporation headquartered in San Francisco, and the third-party disclosure names categories such as advertising agencies and data-enrichment firms, with no public information on their countries
- You depend on keeping your buyer list — the platform markets to your buyers through its own email, SMS and targeted advertising, and a consumer deletion request can remove attendee data from your view on the platform
The scores
| Criterion | Panel median |
|---|---|
| Ticket shop, checkout & registration | 3 of 5 |
| Payments, payouts, fees & refunds | 3.5 of 5 |
| VAT, invoices & accounting handoff | 1.5 of 5 |
| Check-in, badges & on-site sales | 3 of 5 |
| Attendee data & the customer relationship | 2 of 5 |
| European sovereignty | 1.5 of 5 |
| Pricing transparency | 2 of 5 |
Ticket shop, checkout & registration
panel disagrees
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How this is scored
How a ticket or a registration is sold: ticket types and categories, member and early-bird prices, discount codes, bundles and add-ons, a shop embeddable on the organiser's own website or under its own domain, custom questions per ticket and per attendee, group and company bookings, capacity limits and waiting lists, reserved seating with a seating plan, recurring dates and course series, several languages, and an accessible mobile checkout.
0 — Not a ticketing or registration tool; tickets cannot be sold and registrations cannot be taken in the product.
3 — An event page on the platform with a few ticket types and a fixed sign-up form; embedding, custom questions, capacity rules or seating are basic or not described.
5 — Several ticket types with prices, quotas and sale periods, discount codes, custom questions per attendee, a shop embeddable on the organiser's website as a widget or link, capacity limits with a waiting list, and a checkout that works on a phone.
8 — A white-label shop under the organiser's own domain and design, reserved seating with a seating-plan editor, add-ons and bundles, group and company bookings with several attendees per order, conditional questions, member prices by code or login, recurring dates and course series, several languages, and the checkout's accessibility stated.
10 — A shop that fits any event: multi-event and season tickets, timed entry and seat holds, a checkout that the organiser can extend (API, custom fields synced to a CRM), an accessibility conformance statement (WCAG level named), and the conversion and drop-off of the checkout reported to the organiser.
The Conference Organiser
The shop covers my basics and more: several ticket types including free and donation, early-bird and discount codes, add-ons such as merchandise and parking, waitlists, and a checkout I can embed in the association's own website rather than sending people to a bare link; reserved seating and timed entry are named as available. But for a congress where one assistant books three members at once, I found no public information on group or company bookings with several attendees per order, on member prices by code or login, on conditional questions, on shop languages or on checkout accessibility, and the embedded checkout is not described as a white-label shop under my own domain. 2 3 6
The Venue Promoter
The shop side is real: several ticket types — free, paid or donation — discount codes with early-bird pricing, custom registration forms, add-ons like VIP extras, merchandise and parking, waiting lists, reserved seating and timed entry are all named, and the checkout embeds into the club's own website. We found no public information on a shop under our own domain and design, a seating-plan editor, group or company bookings, conditional questions, several languages or the checkout's accessibility. 2 3 6
The Course Provider
The pages show free, paid and donation ticket types, early-bird and discount codes, custom registration forms for collecting course answers, add-ons, a waiting list, reserved seating and timed entry, plus a checkout I can embed on my own website. I found no public information on a shop under my own domain, group bookings with several attendees per order, conditional questions, several languages, or a stated accessibility level for the checkout. 2 3 6
The Revenue Accountant
Multiple ticket types with price options, discount codes and early-bird pricing, add-ons such as VIP features, merchandise and parking, a checkout embeddable on our own website, waiting lists, reserved seating and timed entry are all documented, which is most of what I need to run a shop. I found no public information on a white-label shop under our own domain, group or company bookings with several attendees per order, checkout languages, or an accessibility statement for the checkout. 2 3 5 6
The Data Protection Officer
Discount codes with early-bird and limited-time pricing, free, paid and donation ticket types, add-ons such as VIP extras, merchandise and parking, custom registration forms, waiting lists, reserved seating and timed entry are all stated, and the checkout can be embedded in the organiser's own website, Facebook page or WordPress blog with Apple Pay and Google Pay on mobile. We found no public information on group and company bookings, member prices, conditional questions, several languages or an accessibility statement for the checkout. 2 3 6
The Skeptic
Multiple ticket types (free, paid, donation), early-bird and limited-time discount codes, custom registration forms, waitlists, add-ons such as merchandise and parking, reserved seating and timed entry are all documented, and the checkout embeds into the organiser's own website or blog. We found no public information on a shop under the organiser's own domain, group and company bookings, conditional questions, several checkout languages, or a checkout accessibility statement. Apple Pay and Google Pay options point to a checkout that works on a phone. 1 2 3 6
Payments, payouts, fees & refunds
panel disagrees
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How this is scored
How the money moves: payment methods offered to buyers (cards, PayPal, SEPA direct debit, invoice, local methods), whether the organiser connects its own payment account or the platform collects as merchant of record, when the revenue is paid out (continuously, before the event, or after it), the per-ticket and payment fees and whether they can be passed on to the buyer, refunds of single tickets and of a cancelled event, ticket transfer and resale, and chargebacks.
0 — No payment of any kind; the product only collects free registrations.
3 — Online card payment through the platform; payout timing, fee model, refunds or buyer-paid fees are basic or not described.
5 — Several payment methods including cards and PayPal or SEPA, the fee per ticket stated with the option to pass it to the buyer, the payout schedule stated, and refunds of single orders and of a cancelled event issued from the product.
8 — A choice between the organiser's own payment account (Stripe, PayPal, Mollie or similar) and platform collection, payouts before the event stated with their conditions, invoice and bank transfer for business buyers, partial refunds and refund policies set per event, ticket transfer or resale by buyers, and chargeback handling explained.
10 — Full control of the money: the merchant of record named for each set-up, payout timing and any reserve held published, every fee itemised per order, refunds, transfers and resale with the organiser's rules enforced, and the cancellation process for an event documented end to end.
The Conference Organiser
Cards, Apple Pay and Google Pay run through the built-in processing and I can instead choose PayPal as my own option with currency and country set per event. Payouts are flexible — before the event, instant within minutes, or five days after on a custom schedule — fees sit with buyers by default or I absorb them, refunds carry a per-event policy with a seven-day response window and an obligation to refund everyone on cancellation, and buyer ticket transfer is evident from the transfer rules. I found no public information on invoice or bank-transfer payment for business buyers, on partial refunds or on chargeback handling, which my members' accounts departments would ask about first. 3 5 7
The Venue Promoter
The money movement suits a club that pays bands before the door opens: I can pick PayPal or Eventbrite's own processing per event, payouts before the event and instant payouts in minutes are stated, buyers pay the fees by default with an option to absorb them, refunds run from the product with a settable policy, and ticket transfer is covered. But no per-ticket fee figure appears — service fees vary by package, country and currency — and we found no public information on invoice payment for business buyers, resale or chargeback handling. 2 3 5 6
The Course Provider
Buyers pay by credit card, Apple Pay or Google Pay, and I can choose between my own PayPal account and Eventbrite's built-in processing; payouts before the event, instant payouts and a default schedule of five days after the event are stated, with refunds, a customizable refund policy and a seven-day response window handled in the product. The service fee is only described as varying by package, country and currency with no figure published, and I found no public information on invoice or bank transfer payment for employers or on chargeback handling. 3 5 6
The Revenue Accountant
Cards, Apple Pay, Google Pay and PayPal are offered, with a choice between PayPal and the integrated Eventbrite payment processing, and payouts can come before the event, instantly in minutes, five days after the event or on a custom schedule — plus documented refunds via the original payment method or event credit and the duty to refund everyone when an event is cancelled. Fees default to the buyer with an organiser-absorb option and are split into a service fee and a payment processing fee. I found no public information on partial refunds, chargeback handling, invoice or bank-transfer payment for business buyers, buyer resale, or who acts as merchant of record. 2 3 5 6
The Data Protection Officer
Credit cards, Apple Pay and Google Pay are named buyer methods, with PayPal or Eventbrite's own payment processing as self-service options; fees are a service fee plus a payment processing fee that buyers pay by default unless the organiser absorbs them, and payouts are documented five days after the event, on a custom schedule, before the event or within minutes, with refunds to the original payment method, per-event refund policies and a duty to refund all buyers on cancellation. We found no public information on chargeback handling, business-buyer invoicing, partial refunds or who acts as merchant of record. 3 5 6
The Skeptic
Buyers pay by credit card, Apple Pay or Google Pay through the integrated Eventbrite payment processing, or the organiser selects PayPal as a self-service alternative; payouts are documented before the event, on a custom schedule, instantly "in wenigen Minuten", or five days after the event. Refund policies are set per event, refunds go to the original payment method or as credit for future events (USD only), cancellation obliges the organiser to refund everyone, and on-site sales run through Tap to Pay. We found no public information on invoice or bank transfer for business buyers, partial refunds, or chargeback handling. 2 3 4 5
VAT, invoices & accounting handoff
panel disagrees
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How this is scored
How ticket revenue reaches the books correctly: the VAT rate set per ticket or product (reduced rates for concerts and culture, exemptions for education and seminars), gross and net prices shown, invoices to buyers in the organiser's name with consecutive numbers, business buyers with company name and VAT ID, reverse charge for cross-border events, cancellation invoices and credit notes, the platform's own fee invoice, e-invoicing, and exports to DATEV or named accounting systems.
0 — No receipts or invoices; the organiser has to produce every invoice outside the product.
3 — An order confirmation or simple receipt per booking; VAT rates, invoices in the organiser's name, business buyers or accounting exports are basic or not described.
5 — VAT rate configurable per ticket, invoices generated in the organiser's name with its tax details and consecutive numbers, company name and address captured for business buyers, cancellation invoices on refund, and a sales export as CSV or to at least one named accounting system.
8 — Several VAT rates in one order, net prices for business buyers, VAT IDs validated and reverse charge applied, e-invoices (XRechnung or ZUGFeRD) for public and business buyers, a DATEV export with booking data, the platform's fee invoice separated from ticket revenue, and whether the platform sells as agent or in its own name stated.
10 — Tax handled per country: VAT rules for events in several EU countries documented with the place of supply, invoices and credit notes stated as compliant with national invoice law, a reconciliation of payouts, fees and ticket revenue per event, and a GoBD-compliant archive or audit export.
The Conference Organiser
Buyers receive a confirmation email with their QR-coded ticket, there is a payments-and-taxes settings area where currency and country are chosen, and the vendor collects my tax identification number when I use its payment processing. Beyond that I found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, VAT-ID validation or reverse charge, cancellation invoices and credit notes, e-invoicing, or an export to an accounting system such as DATEV — the invoices my accounts payable accepts would have to be produced elsewhere. 3 7
The Venue Promoter
There is a payments-and-taxes settings menu, revenue reports covering fees and past payouts, the platform collects the organiser's tax identification number, and buyers receive a confirmation email with their ticket's QR code. We found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, business buyers with a VAT ID, credit notes, or exports to an accounting system. 3 5 7
The Course Provider
Beyond order confirmations with a QR code per ticket, the only tax-related items I found are a payments-and-taxes settings area for choosing processor, currency and country, and a note that Eventbrite collects my tax identification number. I found no public information on setting VAT rates per ticket to separate exempt teaching from taxable workshops, invoices to employers in my own name, credit notes, or exports to an accounting system. 3 7
The Revenue Accountant
Each booking produces a confirmation email with a per-ticket QR code, a Payments & Taxes settings area exists in the dashboard, revenue reports show fees, charges, credits and past payouts, and the platform collects a tax identification number from organisers. I found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, business-buyer VAT IDs, credit notes for refunds, e-invoicing, or an export to DATEV or any named accounting system — so my month-end reconciliation would stay a spreadsheet job. 3 5 7
The Data Protection Officer
All we found is a Payments & Taxes settings area where the organiser picks a payment processor, currency and country per event, a confirmation email carrying the ticket's QR code, and revenue reports listing fees, charges and credits. We found no public information on configurable VAT rates, invoices in the organiser's name with consecutive numbers, business buyers with VAT IDs, reverse charge, credit notes, e-invoicing or exports to a named accounting system. 3 5
The Skeptic
Each booking produces a confirmation email with the ticket QR code, fees are automatically deducted from payouts rather than invoiced, and the event dashboard carries a "Zahlungen & Steuern" section where payment processor, currency and country are chosen. We found no public information on per-ticket VAT rates, invoices in the organiser's name with consecutive numbers, VAT ID validation or reverse charge, credit notes, or exports to a named accounting system. 3 5 7
Check-in, badges & on-site sales
panel disagrees
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How this is scored
What happens at the door: a check-in app that scans tickets on phones or scanners, offline scanning and several devices at once, entrances and time slots, check-in lists by name, badge printing with attendee data and QR code, box office and on-site sales with card terminals, walk-in registration, session and room check-in at conferences, attendance certificates, and live attendance figures.
0 — No check-in; tickets cannot be validated at the event.
3 — Tickets with a QR code and a guest list to tick off by hand or in a simple app; offline use, several devices, badges or on-site sales are basic or not described.
5 — A free check-in app for iOS and Android that scans tickets on several devices at once, works offline and syncs, a searchable guest list, and live check-in numbers in the dashboard.
8 — Badge printing with attendee data and QR codes, access rules per entrance, session or day, box office sales on site with a named card terminal, walk-in registration, dedicated scanner hardware supported or rented, and attendance certificates for courses.
10 — On-site operations at scale: self-service kiosks or turnstile integration, session check-in feeding continuing-education credits, cashless or on-site payments reconciled with online sales, and the hardware, offline limits and failover documented.
The Conference Organiser
The check-in app runs on iOS and Android, scans QR codes on several devices at once with data synced across them, offers manual check-in plus scan modes for check-out and ticket validation, shows live check-in, attendance and on-site sales figures, and box-office sales of tickets and merchandise with Tap to Pay and on-site registration are described. I found no public information on offline scanning, badge printing with attendee data and QR code, session or room check-in, attendance certificates, or dedicated scanner hardware — so the workshop check-in that feeds continuing-education points is not something I can see in the captured pages. 4 5 6
The Venue Promoter
The door story is mostly there: iOS and Android apps scan QR codes, several devices run at once synchronised with Eventbrite's servers, manual check-in covers scanner failures, live check-in and attendance numbers sit in the app, and Tap to Pay takes tickets, merchandise and registration on site. We found no public information on offline scanning — my basement door has no signal — nor on badge printing, access rules per entrance or scanner hardware. 3 4 5 6
The Course Provider
There is a check-in app for iOS and Android that scans QR codes on several devices at once, supports manual check-in, and shows check-ins, attendance and on-site sales in real time; box-office sales with auto check-in, Tap to Pay and on-site registration are also described. I found no public information on badge printing, attendance certificates for courses, offline scanning, or access rules per entrance, day or session. 4 5
The Revenue Accountant
A check-in app for iOS and Android scans QR codes, runs on several devices that sync with Eventbrite's servers, offers manual check-in, a check-out option and automatic check-in on box-office sales, with live figures on check-ins by ticket type, arrivals, attendance and on-site sales. On-site selling with Tap to Pay for tickets and merchandise is documented. I found no public information on offline scanning, badge printing, session or entrance access rules, dedicated scanner hardware, or attendance certificates. 4 5
The Data Protection Officer
An organiser app for iOS and Android scans QR codes for validation, check-out or manual check-in on several devices that sync through the platform's servers, shows live arrivals, check-ins, attendance and on-site sales, and can auto-check-in tickets sold at the box office; on-site sales of tickets and merchandise with Tap to Pay and contactless payments are stated. We found no public information on offline scanning limits, badge printing, per-entrance or per-session access rules, dedicated scanner hardware or attendance certificates. 1 4 5
The Skeptic
The check-in app for iOS and Android scans ticket QR codes across several devices at once, supports manual check-in and a check-out mode, auto-checks-in box-office sales, and the dashboard shows live check-ins by ticket type, arrivals and on-site revenue. Tickets, merchandise and on-site registration can be sold through Tap to Pay in the organiser app. We found no public information on offline scanning behaviour, badge printing, access rules per entrance or session, dedicated scanner hardware, or attendance certificates. 3 4 5
Attendee data & the customer relationship
panel disagrees
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How this is scored
Who the ticket buyer belongs to: whether the organiser is the controller of attendee data and the platform its processor, or the platform a controller in its own right; whether buyers must create an account on the platform; whether the platform markets other events to the organiser's buyers or lists the event on its own marketplace; consent for the organiser's newsletter collected in the checkout; messages to attendees; attendee data exportable at any time; and deletion and anonymisation after the event.
0 — The organiser receives no attendee data at all; the platform keeps the buyer relationship entirely.
3 — A guest list visible to the organiser; who is controller, the platform's own marketing to buyers, export or deletion are basic or not described.
5 — Attendee data exportable by the organiser at any time, the organiser named as controller with a data processing agreement offered, buyers able to book without a platform account, newsletter consent for the organiser collectable in the checkout, and messages to attendees from the product.
8 — A white-label set-up in which buyers see only the organiser, the platform stated not to market other events to the organiser's buyers (or the opt-out explained), the platform's marketplace listing optional, deletion and anonymisation of attendee data after the event configurable, and attendee data synced to a named CRM or via API and webhooks.
10 — The organiser owns the relationship and can prove it: the controller and processor roles documented for every data flow, no platform account or platform marketing by default, retention set per event and enforced, and a complete export of orders, attendees and answers that a successor tool can import.
The Conference Organiser
Registration data is disclosed to me as the organiser, a data processing addendum for organisers is published, I can email my attendees up to 10,000 a day, and the vendor states it does not sell personal data. However, the privacy policy names Eventbrite Inc. itself as the responsible party for European users, the marketplace actively markets events and personalised recommendations to my buyers (one in four tickets sold comes through discovery), and a consumer deletion request can remove attendee data from my access; I found no public information on exporting the full attendee list at any time, on booking without a platform account, or on making the marketplace listing optional. 2 3 7 8
The Venue Promoter
Buyers' registration data is disclosed to me as the organiser, and I can mail my community through the built-in email tools with no contact limits and up to 10,000 emails a day. Against that, the privacy policy names Eventbrite Inc. itself as the responsible party for EEA users, the platform runs its own email, SMS and targeted advertising off that audience and says one in four tickets sold comes through its discovery and recommendations, a buyer's deletion request can pull their data from my side, and we found no public information on exporting the whole buyer list or on retention after the event. 2 3 7
The Course Provider
Registration data is disclosed to me, email campaigns to my attendees are built in, and a data processing addendum for organisers is published — but for users in the EWR the privacy policy names Eventbrite Inc. itself as the responsible party, and the marketplace's own recommendations account for one in four tickets sold. I found no public information on exporting attendee data myself, making marketplace listing optional, or configuring deletion after a course ends, and a consumer deletion request can remove data from my reach on the platform. 2 3 7 8
The Revenue Accountant
The organiser receives buyers' registration data, ticket transfers are disclosed, a data processing addendum for organisers is published, and email campaigns to attendees are included up to 10,000 daily emails without contact limits. But Eventbrite Inc. declares itself the responsible party for personal data from EEA and Swiss users, runs a discovery marketplace that accounts for one in four tickets sold, uses buyer data for its own email, SMS and targeted advertising, and infers demographic attributes about users. We found no public information on organiser-side attendee data export at any time, booking without a platform account, or deletion and retention configured per event. 2 3 7 8
The Data Protection Officer
The privacy policy names Eventbrite Inc. itself as the controller of personal data collected through the services for EEA and Switzerland users, with the organiser receiving registration data as a recipient, and the platform markets to those users directly — email, SMS and cross-device advertising plus personalised recommendations and newsletters behind a quarter of tickets sold — while a consumer deletion request can remove data from the organiser's view on the platform. A data processing addendum for organisers and a consumer download-and-deletion centre exist, and organiser email tools reach attendees, but we found no public information on organiser-side export at any time, retention or anonymisation configurable per event, or a white-label set-up in which buyers see only the organiser. 2 7 8
The Skeptic
Registration data does reach the organiser — the privacy policy states the organizer receives buyers' personal data, including that of anyone transferring a ticket — and organiser email tools plus a published data processing addendum for organizers exist. But the same policy names Eventbrite Inc. itself as the controller for EEA users, the marketplace's personalised recommendations and newsletters account for "1 von 4 auf Eventbrite verkauften Tickets", and a consumer deletion request can remove data even from the organiser's view on the platform. We found no public information on organiser-side attendee export at any time, checkout without a platform account, or a white-label set-up. 2 3 7 8
European sovereignty
panel opinion
panel disagrees
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How this is scored
Who the contracting entity and the parent company are, where attendee, order and payment data are hosted, and who the subprocessors are (hosting, payment providers, email delivery, analytics, support). Independently sourced by the sovereignty pipeline; attendee lists show who goes where and when, and a conference list holds names, employers and dietary or accessibility answers, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (payments, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, a self-hosted or on-premises option or data export and deletion documented, and certifications published with their scope rather than implied.
The Conference Organiser
The contracting entity is Eventbrite, Inc., a Delaware corporation headquartered in San Francisco, with an EU representative in Cork; a privacy policy, a data processing agreement and a published list of subcontractors exist, and PCI compliance is stated for payments. But I found no public information on where attendee, order and payment data are hosted, on the locations of the named subcontractor categories, or on certifications such as ISO 27001 or SOC 2 — for an association that must tell its members where their data sits, that is thin. 5 7 8
The Venue Promoter
The contracting entity is a Delaware corporation headquartered in San Francisco, with an EU representative in Cork, a published data processing agreement and a pointer to a published subprocessor list, and the privacy policy names provider categories such as hosting, email, payments and advertising partners. We found no public information on where attendee and order data are hosted, on security certifications, or on the named subprocessors' locations. 7 8
The Course Provider
Eventbrite Inc. is a Delaware-registered company headquartered in San Francisco with an EU representative in Cork, publishes a data processing addendum, and states that a list of its subprocessors exists. The captured pages give no hosting location and no named subprocessors with their countries, and no security certification is stated. 7 8
The Revenue Accountant
The contracting entity is a Delaware corporation headquartered in San Francisco with an EU representative in Cork, a data processing addendum is published, and a subprocessor list is published, with third-party categories naming advertising agencies, email providers, payment processors and hosting providers. PCI compliance is stated for payments. I found no public information on where attendee, order and payment data are hosted, on subprocessor locations, or on security certifications such as ISO 27001 or SOC 2 — for attendee lists that show who goes where and when, the chain's location stays unproven on the captured pages. 7 8
The Data Protection Officer
The contracting entity is Eventbrite, Inc., a Delaware company headquartered in San Francisco, with an EU representative named in Cork, Ireland; a data processing addendum for organisers, a DPA for processors and a published subprocessor list exist, and PCI compliance is stated for payments. We found no public information on where attendee, order and payment data are hosted, on the countries of the subprocessors the list names, or on ISO 27001 or SOC 2 certifications — only subprocessor categories such as advertising, hosting, email and payments partners are given. 5 7 8
The Skeptic
The contracting entity is a Delaware corporation with its headquarters in San Francisco; the Cork company appears solely as the EU representative for data protection law, and we found no public information on where attendee, order and payment data are hosted. A subprocessor list and a data processing addendum are published, and the privacy policy names the third-party categories in the chain, among them advertising agencies, data enrichment firms, email service providers and hosting providers. We found no public information on security certifications or EU hosting on the captured pages. 7 8
Pricing transparency
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How this is scored
Whether an organiser can compute the real cost of an event from public pages alone: the fee per ticket or per registration (fixed, percentage or both), payment processing fees, whether fees are charged to the organiser or added to the buyer's price, free events, subscriptions or credit packs, payout and refund fees, add-ons (seating, white label, badges, box office), hardware rental, minimums and term, and VAT on the fees.
0 — No public prices at all; every organiser is a sales call.
3 — A starting price or "free for free events" exists, but the fee for paid tickets, payment fees or who pays them is unclear.
5 — The fee per ticket and the payment processing fees are public with the main inclusions, but at least one commonly needed piece (refund fees, white label, seating, box office, hardware) is unpriced or "on request".
8 — Every fee published with its rule (per ticket, percentage, cap), the share paid by buyer and organiser stated, add-ons and hardware priced, payout and refund fees listed, and VAT treatment of the fees stated.
10 — Complete price computability: the cost of an event derivable for a given ticket price, ticket count and payment mix, with every add-on, hardware, support and payout fee and the cancellation and data-return terms published.
The Conference Organiser
Publishing events and free tickets costs nothing, the Pro add-on is published "ab 15 $/Monat" with a 50% nonprofit discount, and the fee model is clear in structure: a service fee plus a payment processing fee, paid by ticket buyers by default or absorbed by the organiser, with additional processing fees possible depending on payout country and payment method. But no figure for the service fee or the processing fee appears anywhere — they vary by package, country and currency — so I cannot compute what a 900-delegate congress would cost, and tailored packages run through the sales team at individual prices. 1 5 6
The Venue Promoter
Publishing is free, free events carry no fees, buyers pay the fees by default unless the organiser absorbs them, Pro is quoted "Schon ab 15 $/Monat", and nonprofits get 50% off Pro and reduced fees on donation tickets. But the per-ticket amount never appears — service fees vary by package, country and currency, and extra processing fees depend on payout country and payment method — so I cannot work out what a buyer pays on top of a twelve-euro ticket from these pages. 5 6
The Course Provider
Publishing is free, unlimited free events carry no fees, buyers pay the ticket fees by default unless I absorb them, and Eventbrite Pro is public at "ab 15 $/Monat" with a 50 % discount on Pro packages for nonprofits. The service fee itself has no published figure — it is described as varying by package, country and currency — payment processing fees depend on payout country and method, and no prices appear for reserved seating, refunds or payouts, so I cannot compute the cost of a course from these pages; the pricing page also states its price packages are available in the United States, Canada, Australia, New Zealand, the United Kingdom and Ireland, without naming Germany. 3 5 6
The Revenue Accountant
Publishing is free, free events carry no fees, and paid-ticket fees default to the buyer with an organiser-absorb option, split into a service fee and a payment processing fee; Eventbrite Pro is quoted at "ab 15 $/Monat" with a 50% Pro discount for qualifying nonprofits. But no per-ticket fee amount is published — the service fee "variieren je nach Paket, Land und Währung" — additional processing fees can apply depending on payout country and payment method, and we found no public information on refund or payout fees, the VAT treatment of the fees, or pricing for reserved seating and other add-ons. I cannot compute the real cost of a concert from these pages alone. 2 5 6
The Data Protection Officer
The model itself is public: publishing is free, free events carry no ticket fees, paid tickets carry a service fee plus a payment processing fee that buyers pay by default unless the organiser absorbs them, fees vary by package, country and currency, Eventbrite Pro is quoted „ab 15 $/Monat" with a 50% non-profit discount, and ads cost extra. The actual per-ticket fee figures, payment processing amounts, VAT treatment of the fees, refund and payout fees and hardware rental are not published, so an organiser cannot compute the cost of an event from the captured pages; custom pricing runs through the sales team. 2 5 6
The Skeptic
"Unbegrenzt kostenlose Events ohne Gebühren" is stated repeatedly, and the structure is public: a service fee plus a payment processing fee that varies by package, country and currency, by default charged to buyers with an organiser absorb option, plus Pro "ab 15 $/Monat", a 50% nonprofit discount on Pro, reduced donation-ticket fees and ads at extra cost. But the captured pages name no per-ticket fee amount or percentage, state that "zusätzliche Gebühren für die Zahlungsabwicklung" can arise depending on payout country and payment method, and price custom packages only through the sales team — an organiser cannot compute the cost of a paid event from these pages alone. 2 5 6
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Eventbrite
Is Eventbrite European?
No. whats-best.ai classifies Eventbrite as Rest of world.
Where does Eventbrite store data?
Not stated on the vendor’s pages as of 29 Oct 2026.
Does Eventbrite have a free plan?
Not stated on the vendor’s pages as of 29 Oct 2026.
What are the best alternatives to Eventbrite?
As of 3 Nov 2026, the panel rates pretix (3/5), Converia (3/5) and doo (3/5) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is pretix (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Eventbrite alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 6 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (8)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage (for organisers) www.eventbrite.de Checked 29 Oct 2026 Details →
- 2 Features page (selling tickets) www.eventbrite.de Checked 29 Oct 2026 Details →
- 3 Features page (online registration) www.eventbrite.de Checked 29 Oct 2026 Details →
- 4 Features page (check-in app) www.eventbrite.de Checked 29 Oct 2026 Details →
- 5 Features page (payments) www.eventbrite.de Checked 29 Oct 2026 Details →
- 6 Pricing page www.eventbrite.de Checked 29 Oct 2026 Details →
- 7 Privacy policy www.eventbrite.de Checked 29 Oct 2026 Details →
- 8 Terms of service www.eventbrite.de Checked 29 Oct 2026 Details →