Recording, transcription & languages
How this is scored
How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.
0 — Does not record or transcribe meetings; a note template or agenda tool without capture.
3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.
5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.
8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.
10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.
The Management Consultant
Bot-free capture is documented alongside an optional bot, in-person workshops work from mobile or desktop without a laptop open, and file upload, real-time transcription, speaker labels, choice of transcript-only, audio or video modes and a 750-term custom vocabulary for names and jargon are all on the public pages, with on-device transcription on the Enterprise tier. The captured pages give different figures for language count (16, 17+ and 17 with 96% accuracy) and none of them lists German by name, which matters for half of my calls. We found no public information on accuracy per language, Webex or phone-call capture, or editing of the transcript. 1 3 4 6 11