Project Management & Collaboration
Planio
Provenance unknown Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Planio GmbH · plan.io
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The badge shows the category and the month of the latest evaluation, and EU-Made where
that is the product’s provenance. It never shows a score.
Planio at a glance
- Vendor
- Planio GmbH
- Headquarters
- Not stated on the vendor’s pages as of 13 Oct 2026
- Data hosting
- Default not stated; pages mention Germany source, captured 13 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 13 Oct 2026
- Panel verdict
- The AI panel rates Planio 3/5, the mean of 6 judges. how scores are made
- As of
- Vendor pages captured 13 Oct 2026; evaluated by the panel 15 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
No written verdict for this product
The panel scored Planio, but the summary our synthesizer wrote did not survive our own contradiction check — twice. Rather than print a paragraph we cannot stand behind, we print none. Every score, rationale and source below is unaffected; read them and draw the conclusion yourself.
The scores
| Criterion | Panel median |
|---|---|
| Collaboration depth | 3.5 of 5 |
| Reporting | 2 of 5 |
| Integrations | 3.5 of 5 |
| Onboarding effort | 4 of 5 |
| European sovereignty | 3 of 5 |
| Support & documentation | 3 of 5 |
Collaboration depth
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How this is scored
How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.
0 — A personal task list; a second user has no defined place in it.
3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.
5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.
8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.
10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.
The Data Protection Officer
Shared projects are demonstrably real: assignable, highly-configurable tasks with role-based permissions and workflow control, dependency relations (blocks/blocked by, precedes/follows), Gantt, milestones and Kanban, plus comments, forums, team chat and a no-login customer tracking page. We found no public information on workload or capacity planning or cross-project portfolio views, which is what separates solid shared projects from first-class team-level planning. 1 2 6 7
The Bootstrapper
Tasks carry an assignee, status, priority, start and due dates and spent time; issue relations like blocks/blocked-by and precedes/follows give real dependencies, sprints and Kanban plus Gantt and milestones give shared planning, and customizable roles gate the workflow. The help desk's login-free customer tracking page is a form of client access, but we found no public information on workload or capacity views or cross-project planning. 1 2 6 7
The Enterprise Architect
Assignments, subtasks, blocker and precedes/follows dependencies, role-based workflow permissions, and sprint, Kanban, milestone and Gantt planning are all evidenced, with the Help Desk giving customers a no-login tracking view. I found no public information on cross-project portfolio views or workload/capacity planning, which is exactly where a two-hundred-seat rollout gets stuck. 1 2 6 7
The UX Purist
Real shared work is on display: assignable tasks with role-based workflows, five dependency relation types, subtasks, team chat, wiki and forum comments, and customers following their own issue on a tracking page without a login. Planning views — sprints, Kanban, Gantt, milestones — are per-project; we found no public information on cross-project or workload/capacity views, which keeps team-level planning from being first-class. 1 2 6 7
The Integrator
Assignments, subtasks, customizable roles and full issue relations including blocks/precedes are evidenced, with Gantt, Kanban, sprints and milestones as shared planning views and customer access without login via the help desk tracking page. We found no public information on cross-project aggregate views or workload/capacity planning, which is what would lift this to first-class team-level planning. 1 2 6 7
The Skeptic
Assignments, subtasks, role-based permissions, real dependency types and a customer tracking page that needs no login are all evidenced, but every planning surface shown sits inside a single project. We found no public information on cross-project views or workload and capacity planning, so shared planning looks solid rather than first-class. 1 2 6 7
Reporting
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How this is scored
Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.
0 — No reporting beyond looking at the board.
3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.
5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.
8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.
10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.
The Data Protection Officer
Per-task time tracking with spent time and percent done, together with Gantt, milestones and a roadmap, gives basic progress and time answers, and the API documents a time-entries resource for pulling data out. We found no public information on cross-project dashboards, budgets, utilization or report exports; the documented CSV paths cover imports, not reports. 2 3 6
The Bootstrapper
Each task is time-trackable with a % done and spent time, and time entries are exposed through the API, but the visible reporting story ends at project-level status on the board and Gantt. We found no public information on cross-project reports, budget or utilization reporting, dashboards, or any export format. 1 2 3
The Enterprise Architect
Per-task time tracking and time entries exposed through the REST API are evidenced, so the raw numbers exist and are exportable by a developer. I found no public information on cross-project reports, dashboards, budgets, utilization or scheduled delivery, so I would have to build my own reporting layer before answering basic management questions. 2 3
The UX Purist
Time is tracked per task, % done and spent time sit on the task itself, and help desk conversations keep their history — but those are things you read off a ticket, not answers about the work. We found no public information on reports, dashboards, budgets, utilization, or any export path for any of it. 1 2
The Integrator
Per-task time tracking, board/Gantt progress and a documented REST endpoint for time entries give real reporting primitives, and API access to time entries is a clean extraction path. We found no public information on report filters, dashboards, budgets, utilization or scheduled delivery. 1 2 3
The Skeptic
Time is tracked per task with percent done and spent time, and the API exposes a time-entries resource — but we found no public information on reports, dashboards, budgets, utilization or any report export. What the captured pages show is status at task and project level; aggregation across projects is unevidenced. 1 2 3
Integrations
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How this is scored
How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.
0 — A closed box — no API, no integrations, CSV out if anything.
3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.
5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.
8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.
10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.
The Data Protection Officer
The REST API is genuinely and publicly documented — OAuth2 and API-key auth, JSON and XML, webhooks, WebDAV storage access, admin impersonation — alongside native GitHub and Bitbucket repository integrations and iOS/Android apps. Real import paths from competitors are strong (Redmine, Jira, Trac, Mantis, Bugzilla, Subversion, Git, Mercurial, CSV, Excel), but we found no public information on automation-platform support or calendar and comms hooks like Slack or Teams. 3 4 5 6
The Bootstrapper
The API is unusually well documented — Redmine-compatible REST with OAuth2, webhooks, user impersonation and Planio-specific endpoints — alongside hosted Git and Subversion, GitHub mirroring, a two-way Bitbucket integration, WebDAV file access and iOS/Android apps, plus genuine import paths from Jira, Redmine, Trac, Mantis and Bugzilla. Calendar hooks and automation-platform support like Zapier or Make are where we found no public information, which keeps this a notch below broad. 1 2 3 4 5
The Enterprise Architect
A documented Redmine-compatible REST API with OAuth2 and API keys, webhooks, WebDAV storage access, Git and Subversion hosting with GitHub mirroring, and importers from Jira, Trac, Redmine, Mantis and Bugzilla give me a credible and reversible exit path. I found no public information on calendar, Slack or Teams integrations or automation-platform support, which narrows the catalogue to developer tooling. 3 4 5
The UX Purist
The API surface is the best-taught part of the product: a Redmine-compatible REST API with OAuth2 and API-key auth, JSON and XML, documented pagination, webhooks, user impersonation, WebDAV file access, and Planio-specific help desk and repositories endpoints. Imports from Jira, Trac, Mantis, Bugzilla, Redmine, Excel, OpenOffice and more are genuine entry paths, and hosted Git/Subversion plus GitHub mirroring is native. We found no public information on calendar, Slack/Teams or automation-platform connections, which keeps a deep catalogue from being a broad one. 3 4 5 6
The Integrator
A Redmine-compatible REST API with OAuth2 and API-key auth, documented webhooks, WebDAV storage access, hosted Git/Subversion with automated GitHub mirroring and Bitbucket two-way sync is about as stack-friendly as it gets, and the import paths from Jira, Redmine, Trac, Mantis and Bugzilla come with a free managed migration. The captured pages name no calendar, Slack/Teams or automation-platform integrations, so the native catalogue stays short of the broad set I look for. 1 3 4 5
The Skeptic
The API documentation is the strongest thing here — OAuth2, webhooks, WebDAV, paginated and documented resources — and the import list covering Jira, Redmine, Trac, Mantis and Bugzilla is a genuine exit path. The native catalogue skews to developer tooling, though, and we found no public information on Slack, Teams, calendar hooks or automation-platform support. 3 4 5
Onboarding effort
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How this is scored
Time and friction from signup to first real value for a small team, without paid services.
0 — No self-serve path — onboarding starts with a sales call and an implementation project.
3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.
5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.
8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.
10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.
The Data Protection Officer
Signup is a one-minute free trial with no credit card required, and the CSV importer shows field-mapping previews, error validation and automatic creation of categories and sprints. A free migration service with a personal engineer and a defined eight-hour scheduling window pulls existing work in from major competitors, so a small team reaches value quickly without paid services. 4 5 6 7
The Bootstrapper
Signup is advertised as one minute with no credit card required, the CSV importer shows a field-mapping preview with validation before anything is committed, and moving off a competitor is free with a personal data extraction engineer and a three-working-day turnaround for unscheduled migrations. That is signup to working project inside an hour with real import paths, which is exactly what I want to see. 4 5 6
The Enterprise Architect
Signup in one minute without a credit card, a CSV importer with field mapping, content preview and error validation, and free migration from competing platforms inside a scheduled eight-hour window with a personal engineer. That is a small team running a real project within an hour with existing work pulled in, without paid services. 4 5 6
The UX Purist
One-minute signup with no credit card and a help desk guide promising setup in eight minutes — that's a stopwatch I respect. The CSV importer previews mapped fields and explains errors before anything commits, auto-creating categories and sprints, and free migration from a long list of competitor platforms pulls existing work in. We found no public information on guided in-product setup or project templates, so the first hour leans on documentation rather than the product walking a newcomer through it. 4 5 6 7
The Integrator
One-minute signup with no credit card, a CSV importer with field-mapping preview and validation that auto-creates categories and sprints, published migration turnaround windows, and a help desk setup guide promising first value in minutes. We found no public information on in-app progressive teaching of advanced features as a team grows. 4 5 6 7
The Skeptic
One-minute signup with no credit card, a CSV importer with field mapping, content preview and error stops, plus free migration from named competitors committed within three working days. We found no public information on guided setup or project templates, but the friction the evidence shows is in your data, not in the tool. 4 5 6
European sovereignty
panel opinion
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How this is scored
Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.
0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.
3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.
5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.
8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.
10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.
The Data Protection Officer
The legal entity is Planio GmbH and the product presents as made in Berlin, Germany, so the vendor itself is European. But we found no public information on where customer data is hosted, on a data processing agreement, on contractual EU data residency, on subprocessors, or on deletion guarantees — the GDPR posture here rests on a company address rather than verifiable commitments. 2 4
The Bootstrapper
Planio GmbH is a German legal entity and the product is made in Berlin, with the captured pages indicating Berlin hosting, which clears the bar of a European company under European control. But we found no public information on a data-processing agreement, contractual data-residency commitments, or a subprocessor list, so the exposure is asserted rather than documented. 2 4 6
The Enterprise Architect
Planio GmbH is a German legal entity and the product is made in Berlin, which is the right starting point for my checklist. I found no public information on a data processing agreement, contractually fixed EU data residency or a subprocessor list, so the file as captured would not yet survive my procurement review. 2 4
The UX Purist
A German legal entity, Planio GmbH, with hosting stated as Berlin, Germany — European company and European location on the face of it. But we found no public information on a data processing agreement, ownership or control, contractually fixed data residency, or any subprocessor list, so the story is an asserted location rather than verifiable substance. 2 4
The Integrator
A German legal entity and Berlin roots point to European control, which matters to me in an EU stack. But the captured pages give no data-residency commitment, DPA or subprocessor list — the Berlin mention is a made-in statement, not a hosting guarantee. 2 4
The Skeptic
A German GmbH in Berlin is the extent of what the captured pages prove, and that at least makes the company European. We found no public information on data residency, a data processing agreement or subprocessors, so the sovereignty story is the geography of the maker rather than the verified location of the data. 2 4 6
Support & documentation
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How this is scored
Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.
0 — No docs beyond marketing pages; support is a contact form that may answer.
3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.
5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.
8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.
10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.
The Data Protection Officer
Phone support is offered outright and practical step-by-step guides exist for CSV import, Help Desk setup (in 8 minutes) and the GitHub integration, with unusually deep API documentation. We found no public information on a searchable help center, chat or email channels, response times per plan, or a visible changelog. 1 3 5 7
The Bootstrapper
The documentation is demonstrably deep — an API reference that spells out OAuth2 grants and pagination limits, a step-by-step CSV import guide, and an eight-minute help desk setup guide — and there is a phone line plus a personal engineer for migrations. We found no public information on chat support, its availability per plan, response-time commitments, or a changelog, so I stop short of top marks. 3 5 6 7
The Enterprise Architect
The documentation is real and deep — a detailed API reference, importer walkthroughs, and an eight-minute Help Desk setup guide — and phone support plus a personal migration engineer are offered. I found no public information on response times, per-plan support tiers or a changelog, which keeps it short of what I would call enterprise-grade. 1 3 6 7
The UX Purist
The guides genuinely teach: the import walkthrough covers field mapping with a preview, error pages before the import runs, and hierarchy and relation columns including delays; the help desk has an eight-minute setup guide plus contact-form and GitHub guides, and the API documentation is deep enough to specify pagination and impersonation. Phone support is offered openly and a personal migration engineer comes free. We found no public information on chat availability, response times, SLAs, a visible changelog, or how support varies by plan. 3 5 6 7
The Integrator
The how-to surface is substantive — field-level CSV import guidance, an 8-minute help desk setup guide, contact-form setup docs and API reference material including OAuth2 details — with phone support advertised. We found no public information on response times, chat availability, support differences between plans, or a changelog. 1 5 6 7
The Skeptic
The import guide and the API documentation captured are deep and practical, phone support is offered, and free migration comes with a personal engineer. We found no public information on a changelog, chat support, response-time commitments or which support level ships with which plan. 1 3 5 6
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?
0 — No public pricing at all — every number sits behind "contact sales".
3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.
5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.
8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.
10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.
The Data Protection Officer
The only cost statements on the captured pages are a free trial with no credit card required and free data migration; we found no public information on plan prices, billing periods, seat minimums or tax treatment. As it stands, a buyer cannot determine the payable cost of the tool for their team from these pages. 1 4
The Bootstrapper
Across every captured page I found no public information on pricing at all — no tiers, no per-seat figures, no billing-period difference, no taxes, and no free tier, only a free trial with no credit card required. As someone who pays with their own card and needs to know what three seats and thirty seats cost before a conversation, this page cannot answer me, and that is worth the lowest score by definition. 1 4
The Enterprise Architect
No plan prices, tiers, billing periods or tax treatment appear anywhere in the captured pages; the only cost-related fact is a free trial without a credit card. A buyer cannot determine the payable cost for two hundred seats before talking to the vendor, and that is a conversation I would rather not have to open blind. 4
The UX Purist
The captured pages give no prices, tiers, billing periods or seat minimums — we found no public information on pricing at all. A buyer cannot get from the signup page to an expectation of the invoice without talking to someone, and nothing here even signals what that conversation will be about. 1
The Integrator
The only pricing-adjacent fact captured is a free trial in one minute with no credit card required. We found no public pricing information on tiers, billing periods or tax treatment, so a buyer cannot determine the payable cost from what we reviewed. 4
The Skeptic
The single pricing-adjacent fact on the captured pages is a free trial with no credit card required. We found no public information on tier prices, seat minimums, billing-period differences or tax treatment, so the payable cost cannot be determined from public evidence. 4
Questions about Planio
Is Planio European?
Not determined: the vendor’s pages as captured do not say where Planio is based.
Where does Planio store data?
The default storage location for customer data is not stated on the vendor’s pages as of 13 Oct 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 13 Oct 2026.
Does Planio have a free plan?
Not stated on the vendor’s pages as of 13 Oct 2026.
What are the best alternatives to Planio?
As of 21 Oct 2026, the panel rates awork (4/5), Kantree (4/5) and Teamwork.com (4/5) highest among the other 60 Project Management & Collaboration products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is awork (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Planio alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 13 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 7 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
- The panel’s written verdict is withheld: our own re-read found claims in it that the evidence does not carry, and a second synthesis did not fix them. The scores and the material below are unaffected. Know more? Tell us
Sources (7)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor page plan.io Checked 13 Oct 2026 Details →
- 2 Collaboration depth — found from sitemap plan.io Checked 13 Oct 2026 Details →
- 3 Integrations — found from sitemap plan.io Checked 13 Oct 2026 Details →
- 4 Integrations — found from sitemap plan.io Checked 13 Oct 2026 Details →
- 5 Onboarding effort — found from sitemap plan.io Checked 13 Oct 2026 Details →
- 6 Onboarding effort — found from sitemap plan.io Checked 13 Oct 2026 Details →
- 7 Support & documentation — found from sitemap plan.io Checked 13 Oct 2026 Details →