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Property & WEG Management

etg24

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by etg24 GmbH · www.etg24.de

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Read this page as one judge. Each weighs the same scores by what they care about.

The Accountant

Weighted verdict

Prepares the settlement and answers for its form. Cares that the Abrechnungsspitze is shown separately, that the Rücklage is genuinely segregated trust money rather than a labelled balance, and that heating costs apportion per HeizkostenV without a spreadsheet.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Accountant

Wirtschaftsplan, Jahresabrechnung & Rücklage

How this is scored

The statutory financial cycle: business plan, annual settlement in the form the law and the BGH require, distribution keys, and the separate handling of reserve funds held in trust for the community.

0 — General bookkeeping only; no Wirtschaftsplan, no Jahresabrechnung, no distribution keys, reserves treated as ordinary balances.

3 — Templates that help a human produce the documents, with distribution keys entered by hand and no separation of the Rücklage.

5 — Wirtschaftsplan and Jahresabrechnung generated from the ledger with configurable distribution keys (MEA, units, consumption), and reserves booked separately.

8 — Settlement in the post-2021 BGH form with the Abrechnungsspitze shown separately, Vermögensbericht produced, heating-cost apportionment per HeizkostenV integrated, owner-change apportionment mid-year handled, and Hausgeld arrears tracked with dunning.

10 — The whole financial year is discharged inside the system: multi-community bookkeeping with strict per-WEG separation, trust accounting for reserves with its own reporting, settlement documents an accountant would sign, and the arithmetic auditable back to individual postings.

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The Accountant

Wirtschaftspläne and Abrechnungen appear only as documents an owner retrieves in the app, and accounting documents can be filed by fiscal year — we found no public information on generating a business plan or settlement from a ledger, on distribution keys, on heating-cost apportionment per HeizkostenV, or on any separate handling of the Rücklage. The published module lists cover case processing, tasks, receipt checking and CRM, with no accounting module. 4 7 8

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Eigentümerversammlung & Beschluss-Sammlung

How this is scored

Convening, running and recording the owners' meeting — including the resolution register the law requires the administrator to maintain, and the majority arithmetic that decides whether a resolution stands.

0 — No meeting support; invitations and minutes are written elsewhere and the Beschluss-Sammlung is a document somewhere.

3 — Invitation templates and a place to store minutes, but no agenda structure, no voting support and no maintained resolution register.

5 — Agenda-driven invitations respecting the notice period, attendance and proxy recording, voting with the common majority types, and a Beschluss-Sammlung kept as a numbered register.

8 — Quorum and majority computed per resolution type including MEA-weighted and qualified majorities, proxies and voting restrictions handled, minutes generated from the recorded votes, and the register maintained continuously with amendment and invalidation notes as § 24 (7) requires.

10 — The meeting is conducted in the system: hybrid or written circulation procedures supported with their own legal rules, contested resolutions flagged within the challenge period, the register complete and exportable as evidence, and every entry traceable to the meeting that produced it.

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The Accountant

Agenda items are entered with resolution text, voting weight and majority requirement, weightings by head count, co-ownership share or unit and unanimity or simple majority per § 23 Abs. 3 WEG are computed automatically, and minutes are generated directly from the recorded votes. Powers of attorney run through the portal, hybrid meetings and written circulation each have their own procedure including offline owners by post, and the resolution register is kept continuously in its own menu including court decisions. We found no public information on flagging contested resolutions within the challenge period. 5 6

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Owner & tenant self-service

How this is scored

How an owner exercises their right to see the records, and how much routine correspondence the portal removes: statements, documents, meeting papers, defect reporting.

0 — No portal; every request is answered by email or post.

3 — A document download area with no per-owner scoping — everyone sees the same folder, or access is by emailed link.

5 — Per-owner login showing their own statements, documents and meeting papers, with a defect or request form that reaches the administrator.

8 — Owners and tenants scoped separately with correct visibility, meeting papers and voting available in the portal, defect reports with status visible to the reporter, and consumption or arrears shown per unit.

10 — The portal discharges the disclosure duty: every record an owner is entitled to see available on demand with an access log, tenant and owner views strictly separated, notifications for statutory deadlines, and enough self-service that routine correspondence largely disappears.

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The Accountant

Owners and tenants each get their own login, personal documents such as statements sit at contract level with access limited to contract parties, and read-only roles for owners, tenants and advisory boards are stated. Meeting papers, voting, structured request forms with smartphone photo attachment and status updates are available in the portal and app, but we found no public information on arrears or consumption shown per unit, nor on an access log evidencing the disclosure duty. 6 7 8

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Maintenance, defects & contractors

How this is scored

The building side: defect intake and tracking, recurring maintenance obligations, contractor assignment, and the evidence trail when something goes wrong.

0 — Defects arrive by phone and live in a notebook; no maintenance schedule.

3 — A ticket or note list per property, contractors contacted outside the system, no recurring maintenance calendar.

5 — Defect records per unit or property with status and photos, contractor assignment with a work order, and a recurring maintenance schedule with reminders.

8 — Warranty and Gewährleistung periods tracked against the responsible trade, statutory inspections (lift, heating, fire safety, drinking-water) scheduled with proof of completion stored, quotes and invoices linked to the defect, and cost allocated to the correct account.

10 — A defensible operating record: every obligation, inspection and defect with its evidence and dates, contractor performance visible, budget consumption against the Wirtschaftsplan tracked live, and a history that answers the question of what the administrator knew and when.

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The Accountant

Defect intake runs through predefined forms with smartphone photos, case processing and task management modules exist, and an app function supports recurring property inspections with evaluation. We found no public information on contractor work orders, a recurring maintenance calendar with reminders, statutory inspections, or warranty periods tracked against the responsible trade. 4 7

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Documents, retention & handover

How this is scored

The archive and the exit. A Verwalter's appointment is finite by law, and the records belong to the community — so handover is a statutory event, not a support ticket.

0 — Documents live on a shared drive; no retention rules, and handover means copying folders.

3 — Central document storage per property with folders and upload, but no versioning, no retention policy and no defined handover export.

5 — Structured document management per property and unit with search, retention periods stated, and a documented export of a community's records.

8 — Full-text search across the archive, version history, documents linked to the resolutions and settlements that reference them, and a complete handover package (ledger, register, documents, master data) in open formats.

10 — Handover is a first-class feature rather than an obstacle: a complete, structured export a successor administrator can actually load, retention executed per statutory period, an access log over the archive, and no commercial friction placed in the way of a community leaving.

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The Accountant

Documents live in a structured cloud archive across object, unit and contract levels with predefined categories, subfolders, bulk upload auto-assigned to units, fiscal-year filing and preview metadata, and handover of a managed property with all entered data to a successor administrator is described as a feature. We found no public information on version history, full-text search across the archive, or the format of the handover export, and the privacy policy's retention statement covers personal data generally rather than statutory retention per document type. 3 8

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European sovereignty

How this is scored

Where the community's financial and personal records live, who the contracting entity is, and which subprocessors touch them. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting unstated or non-EU, subprocessors unnamed.

3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — document OCR, AI features, support tooling — are non-EU without an explained safeguard.

8 — German or EU hosting on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and an export that keeps the community compliant for the full retention period after the appointment ends.

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The Accountant

The contracting entity is the German etg24 GmbH with a commercial register entry at AG Mannheim and a German VAT number, and a data protection officer is reachable. However, we found no public information on where the platform is hosted, and the privacy policy names Google and Pipedrive for website and CRM use while itself warning that no EU-comparable level of protection can be guaranteed for third-country tools; a complete subprocessor list for the platform is not shown. 2 3

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Pricing transparency

How this is scored

Whether an administrator can compute the real annual cost for the units under management — including modules, per-community fees and setup — from public pages alone.

0 — No public prices at all; every quote is a sales conversation.

3 — A per-unit or per-community headline exists, but modules, minimum terms, setup or migration fees are unstated.

5 — Per-unit or per-community prices public with billing period stated, but at least one commonly needed piece (portal, accounting module, document storage) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-unit maths, minimum term, setup and migration costs and VAT treatment stated; only genuinely custom enterprise work lacks a number.

10 — Complete price computability: annual invoice derivable for a given number of units and communities including every module, with no per-seat surprises and any exit or export fee stated outright.

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The Accountant

The captured pages name the Basis, Pro and Enterprise tiers, describe the Basis version as free for three months, and state that online voting and the circulation-resolution tool are included at no additional cost in Pro. The vendor points to a separate price page, but the only other figure shown is market cost guidance of between 18 and 40 Euro je Wohneinheit zzgl. Mehrwertsteuer monatlich that the vendor itself marks as not an etg24 price — we found no public information on per-unit or per-community prices, billing periods, setup or migration fees. 4 5 6 8

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (8)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.etg24.de Checked 16 Sep 2026 Details →
  2. 2 Imprint www.etg24.de Checked 16 Sep 2026 Details →
  3. 3 Privacy policy www.etg24.de Checked 16 Sep 2026 Details →
  4. 4 Wirtschaftsplan, Jahresabrechnung & Rücklage — found from sitemap etg24.de Checked 1 Oct 2026 Details →
  5. 5 Eigentümerversammlung & Beschluss-Sammlung — found from sitemap etg24.de Checked 1 Oct 2026 Details →
  6. 6 Eigentümerversammlung & Beschluss-Sammlung — found from sitemap etg24.de Checked 1 Oct 2026 Details →
  7. 7 Owner & tenant self-service — found from sitemap etg24.de Checked 1 Oct 2026 Details →
  8. 8 Documents, retention & handover — found from sitemap etg24.de Checked 1 Oct 2026 Details →