whats-best.ai

Social Media Marketing

Publer

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Publer · publer.io

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Read this page as one judge. Each weighs the same scores by what they care about.

The panel's verdict

Publer is judged here as a scheduling-first social media marketing tool, and the scores follow that shape. Publishing is the strongest criterion, running 4 to 6 on a page that names a drag-and-drop calendar, bulk scheduling, content recycling and optimal-time scheduling; the spread turns on how much credit to give named features whose mechanics are not shown, with the overnight failure path for scheduled posts undocumented. The engagement inbox is the weakest at 0 with no variation: the captured pages give no public information on inbox, comment, mention or message handling, and the data protection reviewer calls this silence "the single most serious gap in the capture," since comments and messages are personal data. Sovereignty runs 0 to 1, with no sovereignty attributes on record, hosting unstated and subprocessors unnamed. Analytics and reporting runs 2 to 3, collaboration and governance sits at 3, and platform coverage runs 3 to 4 — headline claims and named networks with little shown detail. The only priced point is the free tier; paid plans are customizable with no prices on the page.

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Speaks for it

  • Publishing is the bench's strongest criterion at 4 to 6, naming a drag-and-drop calendar, bulk scheduling, content recycling and optimal-time scheduling.
  • Platform coverage runs 3 to 4 across Facebook, Instagram, LinkedIn, TikTok, X (Twitter), YouTube and Google Business, with API documentation published.
  • A free tier with no credit card required and a free trial are stated on the page.
  • Support is stated as 24/5 expert support via live chat.

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Held against it

  • Engagement inbox sits at 0 with no variation, as no public information shows inbox, comment, mention or message handling.
  • Sovereignty runs 0 to 1, with no sovereignty attributes on record and no public information on hosting location, subprocessors or a data processing agreement despite an AI Assistant and an MCP feature handling post content.
  • Analytics and reporting runs 2 to 3, with 'In-Depth Analytics' a headline and no public information on which metrics are kept, retention or cross-network comparison.
  • Collaboration and governance sits at 3 with no variation, as approvals and agency features are named without public information on roles, approval chains or an audit trail.
  • The overnight failure path for scheduled posts is undocumented on the captured pages, which one reviewer names as its deciding question for publishing dependability.

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Best for

  • You want a scheduling-first tool: publishing scores 4 to 6 with bulk scheduling, content recycling and optimal-time scheduling named.
  • You want to try before buying: a free tier with no credit card required and a free trial are stated on the page.
  • You post across the major and newer networks: platform coverage runs 3 to 4 across Facebook, Instagram, LinkedIn, TikTok, X (Twitter), YouTube and Google Business.

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Avoid if

  • Your day runs on answering comments, mentions and direct messages: engagement inbox scores sit at 0 with no variation.
  • You must document hosting location, subprocessors and a data processing agreement before signing — ask the vendor: the public pages we read do not show it
  • You need an audit trail showing who approved and published what: collaboration and governance sits at 3 with the audit question unanswered on the captured pages.

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The scores

Publishing & calendar

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How this is scored

Scheduling across networks: per-network formatting, the calendar as a working surface, bulk operations, and what happens when a post fails at 3am.

0 — One post to several networks at once with no per-network variation and no calendar.

3 — A calendar with scheduling and basic per-network text variants; failures are discovered by noticing the post never appeared.

5 — Per-network content, media and first-comment variants, drafts, a usable calendar with drag-and-drop, and failure notifications with a retry.

8 — Bulk upload and CSV import, evergreen or queue-based scheduling, link shortening with UTM rules, preview matching each network's actual rendering, and stories, reels or shorts supported where the API allows.

10 — Publishing is dependable at volume: hundreds of scheduled items across many accounts without collision, best-time recommendations from the account's own history, and every failure surfaced with the platform error and a one-click recovery.

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The Community Manager

A drag-and-drop calendar, bulk scheduling, content recycling and optimal-time scheduling are all on the page, which is more than a basic calendar, but the captured page names these features without showing how they work. I found no public information on per-network formatting variants, drafts, or what happens when a scheduled post fails overnight, and that failure story is the part I care about most. 1

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The Agency Lead

The captured page names a drag-and-drop calendar planner, bulk scheduling, content recycling, optimal-time scheduling and a post-preview tool, which is a real scheduling surface. We found no public information on per-network text or media variants, drafts, first comments, or what happens when a post fails overnight, so I cannot credit reliability at volume for client accounts. 1

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The Brand Governance Officer

A drag-and-drop calendar planner with scheduling, bulk scheduling, content recycling and optimal-time posting is confirmed on the page, which is a real working surface. We found no public information on per-network variants, drafts, previews, or what happens when a scheduled post fails overnight, so dependability at volume cannot be credited. 1

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The Analyst

A drag-and-drop calendar, bulk scheduling, content recycling and optimal-time scheduling are all stated, which evidences a working calendar surface with some queue-style depth. We found no public information on per-network variants, first comments, what happens when a scheduled post fails overnight, or link shortening with UTM rules — the attribution path I need to see before calling publishing dependable. 1

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The Data Protection Officer

The page shows a drag-and-drop calendar planner, bulk scheduling, content recycling, optimal-time scheduling and a post-preview tool, which is a real working surface at some volume. I found no public information on per-network formatting variants, drafts, or what happens when a scheduled post fails overnight, so the 3am failure story rests entirely on the network's own behaviour. 1

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The Skeptic

The drag-and-drop calendar, bulk scheduling, content recycling and optimal-time scheduling are all named, which covers the working-surface basics. But we found no public information on per-network variants, drafts, link shortening with UTM rules, or what happens when a scheduled post fails overnight — the failure path and retry, my deciding question, are undocumented, so this sits just above a plain calendar with scheduling. 1

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Engagement & community inbox

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How this is scored

Comments, mentions and messages in one queue — the half of the job that is customer service wearing a marketing badge.

0 — No inbox; engagement happens in each native app.

3 — Mentions and comments listed per network with no assignment, no status and no history.

5 — A unified inbox across the connected networks with assignment, status and internal notes, and the conversation history visible per person.

8 — Direct messages included where the API allows, saved replies, SLA timers, sentiment or priority flags, spam and hidden-comment handling, and escalation to a helpdesk.

10 — The inbox is a service desk: every public and private interaction in one queue with ownership and response-time reporting, moderation rules that act automatically, and a per-person history spanning networks.

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The Community Manager

This is the half of the job my whole day runs on and the capture gives me nothing to work with: we found no public information on comment or mention handling, direct messages, saved replies, assignment, or any unified inbox. Inbox capability is entirely unevidenced, so it sits at the bottom pending public information. 1

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The Agency Lead

Nothing on the captured page evidences any inbox, comment queue or message handling, and the free-tool list is silent on engagement entirely. With no public information on assignment, status or conversation history, this sits at the bottom of the scale. 1

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The Brand Governance Officer

We found no public information on an inbox, comment or message handling, assignment, or conversation history; the free tools listed are planners, editors and generators rather than any engagement queue. On the evidence available, engagement is not addressed at all. 1

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The Analyst

We found no public information on an inbox, comment or mention handling, direct messages, assignment, status or conversation history; the captured page names publishing, analytics and support capabilities but nothing on engagement management. With nothing evidenced on this criterion, it sits at the bottom of the scale. 1

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The Data Protection Officer

I found no public information on any inbox, comment or message handling — no assignment, no moderation, nothing on where the conversation archive is stored or how long it is retained. Since every comment and direct message arriving from the networks is personal data the company would then be processing, this silence is the single most serious gap in the capture. 1

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The Skeptic

We found no public information on any inbox, comment, mention or message handling — the captured homepage names no queue, no assignment, no saved replies, no moderation. Nothing a buyer could inspect exists on this record, so there is nothing to score above the floor. 1

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Analytics & reporting

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How this is scored

Measurement across networks with different metrics and retention windows, plus the reporting an agency hands a client.

0 — Per-network vanity counts pulled live; no history kept.

3 — Basic post and profile metrics with a short history and no cross-network comparison.

5 — Metrics stored beyond the networks' own retention, cross-network comparison, competitor benchmarking, and scheduled exports.

8 — Custom dashboards, white-label client reporting, paid and organic combined where the API allows, UTM-based attribution into web analytics, and audience demographics over time.

10 — Reporting answers what worked and why: metrics normalised across networks with the differences documented rather than hidden, full historical retention independent of platform windows, and exports an agency can hand over unedited.

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The Community Manager

"In-Depth Analytics" is advertised and a competitor analysis tool appears among the free tools, so measurement exists, but nothing shows which metrics are kept, for how long, or whether networks can be compared side by side. We found no public information on exports, custom dashboards, or client-ready reporting. 1

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The Agency Lead

Analytics appears only as the headline "In-Depth Analytics" alongside a free competitor-analysis tool. We found no public information on metric history beyond the networks' own windows, cross-network comparison, scheduled exports, or the white-label client reporting an agency hands over unedited. 1

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The Brand Governance Officer

"In-Depth Analytics" is claimed and a competitor analysis tool appears among the free tools, but we found no public information on history retention, cross-network comparison, scheduled exports, or white-label client reporting. A capability name without measured substance sits at the basic end. 1

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The Analyst

"In-Depth Analytics" appears as a feature name, with a competitor-analysis tool listed among the free tools, but we found no public information on which metrics are kept, how long history is stored relative to each network's own retention window, cross-network comparison, or scheduled exports. Normalisation across differently-defined network metrics and UTM attribution into web analytics — my two tests — are entirely unevidenced, so this stays near the basic-claims level. 1

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The Data Protection Officer

Analytics appear only as a bare "In-Depth Analytics" label alongside a free competitor-analysis tool, with nothing shown on cross-network comparison, historical retention or client-ready exports. No public information on how long engagement or measurement data is kept, which is exactly the retention question I would put to them. 1

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The Skeptic

Analytics appears as a headline — "In-Depth Analytics" — plus a free competitor-analysis tool, and that is the entire showing. We found no public information on which metrics are kept, retention beyond the networks' own windows, cross-network comparison, white-label or scheduled exports — a headline and a free tool is basic at best. 1

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Approvals, roles & brand safety

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How this is scored

How a team of several people and an agency publish to a brand account without an accident — and who can be shown to have approved what.

0 — Shared login, no roles, no approvals.

3 — Separate users with a coarse admin split and an optional single approval step.

5 — Roles per network and account, multi-step approval workflows, comments on drafts, and an activity log.

8 — Client or brand workspaces with strict separation, configurable approval chains including legal review, content locking after approval, and an audit trail of who changed and published what.

10 — Governance a regulated brand could pass an audit on: complete audit trail of edits, approvals and publications, enforced approval before anything reaches a network, granular permissions per account and action, and no shared credentials anywhere in the design.

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The Community Manager

"Streamline collaboration & approvals" and "Agency Features" appear on the page, which evidences an approval step and agency positioning, but only as labels. We found no public information on user roles, multi-step approval chains, comments on drafts, or an audit trail of who changed and published what. 1

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The Agency Lead

The page names "Streamline collaboration & approvals" and "Agency Features" and stops there. We found no public information on roles per account, client workspaces with strict separation, multi-step approval chains that include the client, content locking, or any audit trail of who approved and published what. 1

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The Brand Governance Officer

Approvals are named — "Streamline collaboration & approvals" — alongside Agency Features, which suggests some approval step exists, but we found no public information on roles, an audit trail of who changed and published what, enforced approval, content locking, or separation between client workspaces. For a corporate account that is a marketing line, not a governance design I can put before the board. 1

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The Analyst

"Streamline collaboration & approvals" and "Agency Features" are stated, which evidences an approval step and some agency-level grouping. We found no public information on roles per account or network, multi-step approval chains, comments on drafts, workspace separation or an activity log, so I score it at the single-approval-step level the words actually support. 1

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The Data Protection Officer

"Streamline collaboration & approvals" and "Agency Features" are named as headings with no detail behind them. I found no public information on role separation, approval chains, or an audit trail showing who can be demonstrated to have approved and published what. 1

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The Skeptic

"Streamline collaboration & approvals" and "Agency Features" are named, so an approval step of some kind exists. But we found no public information on roles, multi-step approval chains, comments on drafts, or any audit trail of who approved and published what — the audit question is entirely unanswered. 1

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Network coverage & API resilience

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How this is scored

Which networks are supported through official APIs, how quickly the vendor follows platform changes, and what the customer keeps when a network breaks or leaves.

0 — A few networks, some through unofficial means, with no statement about API status or platform changes.

3 — The major networks through official APIs, but feature gaps undocumented and platform changes communicated after they bite.

5 — Official API integrations across the main networks with the per-network limitations documented, and a changelog when platform behaviour changes.

8 — Broad official coverage including the newer networks, a public status page for integrations, advance notice of deprecations, and full export of the customer's own publishing and engagement archive.

10 — Platform dependency handled as an engineering commitment: official partner status where it exists, per-network capability documented and kept current, rapid response to API changes with the history to show it, and an archive that stays the customer's whatever a network does next.

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The Community Manager

Eight networks are named — Facebook, Instagram, LinkedIn, TikTok, X, YouTube and Google Business — plus API documentation, which is broad coverage on paper including the newer networks. We found no public information on per-network limitations, a changelog or integration status page for platform changes, or export of our own publishing and engagement archive if a network breaks or leaves. 1

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The Agency Lead

Seven networks are listed — Facebook, Instagram, LinkedIn, TikTok, X (Twitter), YouTube and Google Business — and API documentation is available, which covers the majors by name. We found no public information on official-API status, per-network limitations, a changelog for platform changes, a public integration status page, or export of our own publishing and engagement archive. 1

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The Brand Governance Officer

Seven major networks plus Google Business are listed, with API documentation published, which is the substance of the mid band. We found no public information on per-network capability limits, an integration status page, a changelog, advance notice of deprecations, or export of the customer's own publishing and engagement archive. 1

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The Analyst

Seven networks are named — Facebook, Instagram, LinkedIn, TikTok, X, YouTube and Google Business — with API documentation available, which is broad coverage spanning the main and newer networks. We found no public information on per-network limitation documentation, a public status page, advance notice of deprecations, or export of the customer's own publishing and engagement archive, so resilience beyond the coverage list itself is unevidenced. 1

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The Data Protection Officer

Eight networks including TikTok, YouTube and Google Business are listed, and API documentation exists, but there is no per-network capability documentation, no integration status page and no changelog. I found no public information on export of the customer's own publishing and engagement archive, which is what a customer keeps when a network changes or leaves. 1

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The Skeptic

Seven networks are counted including the newer short-video one, and API documentation is published, which earns a point above the base. What we found no public information on is everything that bites: whether these are official API integrations, per-network limitations, a status page or changelog, advance notice of deprecations, past response to platform changes, or export of the customer's own publishing and engagement archive. 1

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European sovereignty panel opinion

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How this is scored

Where the archive and the community conversations are processed, who the contracting entity is, which subprocessors touch them. Independently sourced by the sovereignty pipeline. Note that the networks themselves are non-EU by definition — this criterion judges the tool, not the platforms it talks to.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed.

3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — AI features, analytics, support tooling — are non-EU without an explained safeguard.

8 — EU or DACH hosting on named infrastructure, EU contracting entity, complete subprocessor list published, and the handling of message content from the networks described with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and a DPA that squarely addresses the personal data arriving from the networks in comments and messages.

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The Community Manager

The sovereignty record for this vendor is empty: hosting location, the contracting entity's domicile, and any subprocessors are all unstated, with only a copyright line naming Kalemi. We found no public information on where the archive and message content are processed, on a DPA, or on certification. 1

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The Agency Lead

No sovereignty attributes are on record, and the only entity named anywhere is the copyright holder, Kalemi. We found no public information on hosting location, the contracting entity's domicile, any subprocessor list, or the handling of message content from the networks. 1

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The Brand Governance Officer

No sovereignty attributes are on record: we found no public information on where the archive and conversations are hosted, the contracting entity's jurisdiction beyond a Kalemi copyright line, or any subprocessor list. With hosting unstated and no subprocessor information to examine, there is nothing here for a European buyer to assess. 1

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The Analyst

No sovereignty attributes are on record: we found no public information on hosting location, the contracting entity's jurisdiction, subprocessors or a DPA, and the only entity named anywhere is the copyright line "© 2026 Kalemi. All rights reserved." With hosting unstated and the subprocessor chain unnamed, there is nothing here to assess above the minimum. 1

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The Data Protection Officer

I found no public information on hosting location, on the contracting entity beyond a copyright line naming Kalemi, or on any subprocessor list — hosting is unstated and subprocessors are unnamed. With an AI Assistant and an MCP feature both handling post content, the captured pages say nothing about a DPA that squarely addresses the personal data arriving from the networks in comments and messages, about where the AI analysis sends that text, or about retention on it. 1

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The Skeptic

The only corporate trace is a copyright line — "© 2026 Kalemi. All rights reserved." — and the sovereignty record is empty. We found no public information on hosting location, the contracting entity's domicile, certification, or a single subprocessor touching content from the networks. 1

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Pricing transparency not rated — the vendor publishes no price

Show reasoning
How this is scored

Whether a team can compute the real annual invoice for their account and user count — including the tier where approvals and the inbox begin — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but the number of social accounts included, or the tier where approvals and the inbox appear, is unstated.

5 — Per-user or per-account prices public with billing period stated, but at least one commonly needed capability (inbox, approvals, reporting) sits in an unpriced tier.

8 — Every tier priced publicly with account and user limits, feature boundaries, the cost of an extra account or seat, minimum term and VAT treatment stated.

10 — Complete price computability: annual invoice derivable for a given number of social accounts, users and client workspaces, with every add-on priced.

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The Community Manager

The page states "Customizable plans tailored to fit your business needs" and shows no prices, alongside a documented free tier ("Get Started For Free No credit card required") and a free trial. A real annual invoice cannot be computed from public pages alone, and the tier where the inbox and approvals begin is unstated. 1

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The Agency Lead

The page states "Customizable plans tailored to fit your business needs" and names a free tier with no credit card required plus a free trial. We found no public information on any price, per-user or per-account, so the real annual invoice for a given set of client accounts and users cannot be computed from public pages. 1

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The Brand Governance Officer

The only pricing facts are a free tier requiring no credit card, a free trial, and "Customizable plans tailored to fit your business needs" with no prices on the page. No per-user or per-account figure is public, and we found no public information on where approvals or an inbox would even begin, so a team cannot compute any real invoice from these pages. 1

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The Analyst

The page states "Customizable plans tailored to fit your business needs." with no figures attached, and we found no public information on per-user or per-account prices, account and user limits, or the tier where approvals and the inbox appear. The only priced point is the free tier, "No credit card required", so a team cannot compute a real annual invoice from public pages. 1

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The Data Protection Officer

Only the free tier carries a public price in effect — "Get Started For Free No credit card required" — while the paid side is "Customizable plans tailored to fit your business needs" with no prices on the page. No annual invoice can be computed, and the tier where approvals or an inbox begin is unstated; I found no public information on per-user or per-account pricing. 1

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The Skeptic

The free tier with no credit card and the free trial are public, and beyond that the page offers "Customizable plans tailored to fit your business needs" with no prices on it. We found no public information on any paid tier's cost, account or seat limits, or where approvals and the inbox begin, so a real annual invoice is not computable from public pages. 1

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (13)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page publer.io Checked 29 Sep 2026 Details →
  2. 2 Terms of service — found from the homepage publer.com Checked 30 Sep 2026 Details →
  3. 3 Privacy policy — found from the homepage publer.com Checked 30 Sep 2026 Details →
  4. 4 Publishing & calendar — found from sitemap publer.com Checked 1 Oct 2026 Details →
  5. 5 Publishing & calendar — found from sitemap publer.com Checked 1 Oct 2026 Details →
  6. 6 Engagement & community inbox — found from sitemap publer.com Checked 1 Oct 2026 Details →
  7. 7 Engagement & community inbox — found from sitemap publer.com Checked 1 Oct 2026 Details →
  8. 8 Analytics & reporting — found from sitemap publer.com Checked 1 Oct 2026 Details →
  9. 9 Analytics & reporting — found from sitemap publer.com Checked 1 Oct 2026 Details →
  10. 10 Approvals, roles & brand safety — found from sitemap publer.com Checked 1 Oct 2026 Details →
  11. 11 Approvals, roles & brand safety — found from sitemap publer.com Checked 1 Oct 2026 Details →
  12. 12 Network coverage & API resilience — found from sitemap publer.com Checked 1 Oct 2026 Details →
  13. 13 Network coverage & API resilience — found from sitemap publer.com Checked 1 Oct 2026 Details →