Performance reviews & calibration
How this is scored
The review cycle itself: configurable templates and rating scales, self, manager and 360° input, calibration across teams, and whether each rating can be traced back to criteria fixed before the cycle began.
0 — No structured reviews; at most a free-text form with no cycle, no scale and no record of who wrote what.
3 — Fixed review templates with self and manager input, but no configurable criteria, no calibration and no statement of what the employee sees.
5 — Configurable cycles, questions and rating scales, self, manager and peer input, employee sign-off or acknowledgement, and the review history kept per employee.
8 — 360° feedback with configurable reviewer selection, calibration views across teams with rating distributions, review criteria per role or level, reminders and deadlines per cycle, and a documented rule for what the employee, the manager and HR can each see.
10 — Reviews are an auditable process: criteria and competency models versioned and fixed before the cycle, every rating change during calibration attributed and reasoned, bias checks or distribution analysis described, and the full review history exportable per employee.
The Head of HR
Self, manager, peer and upward reviews run quarterly or semi-annually, and calibration is real machinery: calibrators adjust scores together in real time, the distribution of ratings across managers is reportable, and the review summary shows original versus calibrated scores with a track-changes feed — the defensibility I have to stand behind in every dispute. Competency assessment and a private manager assessment give criteria beyond free text, though we found no public information on per-cycle reminders and deadlines, on a documented rule for what the employee, manager and HR can each see, or on criteria being versioned and fixed before the cycle starts. 2 3 5 6