whats-best.ai
Search Sign in

Video Conferencing

Dialpad Meetings

Provenance unknown Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Dialpad, Inc. · www.dialpad.com

Report an error on this page Is this your product? →

Link to this page

Dialpad Meetings: AI-assisted analysis on whats-best.ai Dialpad Meetings: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Dialpad Meetings at a glance

Vendor
Dialpad, Inc.
Headquarters
Not stated on the vendor’s pages as of 13 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 13 Oct 2026
Free plan
Not stated on the vendor’s pages as of 13 Oct 2026
Panel verdict
The AI panel rates Dialpad Meetings 2/5, the mean of 6 judges. Dialpad Meetings shows best on reach and accessibility, scored a flat 7: guests join by browser link or SMS invite with no app or account, dial-in lists international access numbers for Belgium, Finland and the Czech Republic, and a dedicated accessibility page documents TTY, RTT and hearing-device support. how scores are made
As of
Vendor pages captured 13 Oct 2026; evaluated by the panel 15 Oct 2026. all sources

Dialpad Meetings alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Works Council Advocate

Weighted verdict

A recorded meeting is personal data about everyone in it. Wants to know who may record, who is told, how long it is kept, and whether attention tracking or attendance analytics can be switched off outright. Reads engagement scoring as surveillance with a chart.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Works Council Advocate

Panel median The Works Council Advocate This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Works Council Advocate
The meeting itself 2 of 5 2 of 5
Encryption & meeting access 1 of 5 1 of 5
Reach & accessibility 3.5 of 5 3.5 of 5
Recordings, retention & admin control 2.5 of 5 2 of 5
Integrations & deployment 2 of 5 2 of 5
European sovereignty 0 of 5 0 of 5

The meeting itself

How this is scored

Whether the call works: participant capacity, video and audio quality under load, screen sharing, breakout rooms, moderation, and what happens on a bad connection.

0 — Small meetings only, no screen sharing worth the name, no moderation controls, and the call degrades without telling anyone.

3 — Standard meetings with screen sharing and mute-all, but low participant limits, no breakout rooms and no bandwidth adaptation stated.

5 — Meetings at the scale most teams need with screen sharing, breakout rooms, host moderation, and documented behaviour on constrained connections.

8 — Large meetings and webinars with published capacity limits, per-participant moderation and waiting rooms, layout control, simulcast or adaptive bitrate stated, and reliable behaviour on mobile networks.

10 — Scale and control are engineering claims the vendor stands behind: capacity published per plan and per region, selective forwarding with adaptive quality documented, live streaming, hardware-room support, and diagnostics an admin can read after a bad call.

Report an error

The Works Council Advocate

Host moderation is genuinely evidenced — mute, guest removal, a virtual waiting room and conference locking — and video resolution is documented as adapting to available bandwidth. But we found no public information on participant capacity, breakout rooms, or behaviour on a bad mobile connection, so this reads as solid standard meetings rather than engineered, published scale. 2 3 10

Report an error

Encryption & meeting access

How this is scored

What is actually encrypted and against whom, plus who can get into a meeting. Judged on documented mechanism rather than on the word "encrypted".

0 — Transport encryption only, undocumented; meetings joinable by anyone with a link and no lobby.

3 — TLS in transit and encryption at rest, with the vendor holding all keys; access control is a passcode.

5 — The above plus a lobby or waiting room, host-controlled admission, per-meeting passcodes, and a clear statement that the vendor can technically access media.

8 — Optional end-to-end encryption for meetings with the trade-offs named (which features stop working), documented key handling, SSO-gated joining, and per-meeting access policies.

10 — End-to-end encryption available without surrendering the product — its cryptography documented or open source, key management explained, identity verification for participants, and the vendor stating plainly what it can and cannot see.

Report an error

The Works Council Advocate

The access side shows real doors — waiting room, host admission, conference lock — though a PIN is optional and joining without one is advertised. We found no public information on encryption at all: no transport or at-rest statement, no key handling, nothing on what the vendor can technically see, and that undocumented mechanism is what this criterion turns on. 2 4 6

Report an error

Reach & accessibility

How this is scored

Whether everyone who needs to join can: browser without an install, dial-in, low bandwidth, guests without accounts, captions and keyboard operation.

0 — A desktop client is the only way in; guests must create an account.

3 — Browser joining exists but is degraded, guests can join by link, and there is no dial-in and no accessibility statement.

5 — Full-feature browser joining without an install, guest access by link, mobile apps, and a stated accessibility posture.

8 — Telephone dial-in with numbers listed, live captions, keyboard-navigable and screen-reader-tested interface, and documented low-bandwidth behaviour.

10 — Reach is designed for: browser parity with the client, dial-in across the regions the customer operates in, live captions and translation, a published accessibility conformance report, and a usable experience on a poor mobile connection.

Report an error

The Works Council Advocate

Dial-in with published access numbers including Belgium, Finland and the Czech Republic, guest joining from a browser or an SMS link with no download, and a genuinely detailed accessibility page covering TTY, real-time text, hearing devices and an interpreter spotlight view. We found no public information on keyboard or screen-reader testing and no conformance report, which is what keeps this below the top marks. 5 6 8

Report an error

Recordings, retention & admin control

How this is scored

A recording is personal data about everyone in the room. Who may record, who is told, where it is stored, how long it lives, and what the works council can switch off.

0 — Anyone can record, storage location unstated, no retention rule, no admin policy.

3 — Host-only recording with a notification, but storage region unstated, retention manual, and no organisation-wide policy control.

5 — Admin policy over who may record, participant notification and consent prompt, stated storage region, and manual deletion that works.

8 — Automatic retention and deletion per policy, recordings encrypted at rest with access logged, transcription handled with its own retention rule, and attendance or analytics features that can be switched off for co-determination.

10 — Built for a works agreement: every recording, transcript and analytics feature independently switchable and documented, retention executed and evidenced, an audit trail of who accessed which recording, and no participant-level behavioural scoring at all.

Report an error

The Works Council Advocate

There is material a works council can use — toggleable recording, custom retention rules, audit logs, role-based access, pause-and-resume, API recording controls — but we found no public information on participant notification or consent, no storage region, and nothing on whether the live sentiment analysis, CSAT scoring, AI scorecards, coach cards and supervisor listen-in, whisper and barge can be switched off outright. Conversation-level scoring with no evidenced off-switch is surveillance with a chart, and no deletion process for recordings is shown either. 1 4 7 8

Report an error

Integrations & deployment

How this is scored

Calendar, identity and the wider stack — plus, in this category, whether the product can be run on the customer's own infrastructure at all.

0 — No calendar integration, no SSO, no API; cloud-only with no alternative.

3 — One calendar integration and basic SSO, no API worth building on, cloud-only.

5 — Calendar integration for the major suites, SAML or OIDC SSO, a documented API for scheduling, and room-system support.

8 — The above plus SCIM provisioning, embedding via SDK, webhooks for meeting events, and either a self-hosted option or a documented private-cloud deployment.

10 — Deployment is the customer's choice: a genuine on-premises or private-cloud option with the same features, open protocols or open source, embeddable SDKs, and identity integration that does not require the vendor's directory.

Report an error

The Works Council Advocate

Calendar integration is strong across both Google and Microsoft with a marketplace behind it covering Salesforce, Zendesk, Teams and more. But we found no public information on single sign-on, SCIM provisioning, webhooks or an embedding SDK, the only API named serves recording workflows, and no self-hosted or private-cloud option appears anywhere in the captured pages. 1 7 9 10

Report an error

European sovereignty

How this is scored

Where media and metadata are processed, who the contracting entity is, which subprocessors carry the traffic. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it — which in this category is heavily.

0 — Non-EU vendor and contracting entity, media routed through unstated regions, subprocessors unnamed.

3 — EU data residency for storage while media relays or metadata remain non-EU, or the contracting entity sits outside the EU.

5 — EU hosting and an EU contracting entity, but parts of the chain — relays, analytics, support tooling, transcription — are non-EU without an explained safeguard.

8 — Media and metadata processed in the EU on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: media never leaves the EU, every subprocessor European, certification published, and an on-premises option that removes the question entirely.

Report an error

The Works Council Advocate

The published sovereignty attributes are empty: no data residency, no contracting entity within the EU, no subprocessor list, no certification, and the vendor appears as Dialpad, Inc. with an American support line. The only geography the captured pages mention is dial-in access numbers in a few European countries, which says nothing about where media and metadata travel, so I score the absence as the anchors direct. 1 6

Report an error

Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the annual invoice for their host count — including the capacity, dial-in and recording storage they actually need — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-host headline exists, but participant caps, dial-in minutes or recording storage are unpriced or unmentioned.

5 — Per-host prices public with billing period stated and capacity limits given, but at least one commonly needed piece (webinar capacity, dial-in, storage) sits in an unpriced add-on.

8 — Every tier and add-on priced publicly with per-host maths, capacity limits, dial-in rates, storage allowances, minimum term and VAT treatment stated.

10 — Complete price computability: a calculator producing the annual invoice for a given host count, meeting size and recording volume, including overage and per-region dial-in.

Report an error

The Works Council Advocate

We found a 14-day free trial, a free plan mentioned by name, and a statement that Dialpad Connect plans include unlimited video meetings — but not one price figure, billing period, participant cap, dial-in rate or recording storage allowance anywhere. A buyer cannot compute any invoice from the captured pages, and every real number sits behind a sales conversation. 2 3

Report an error

Questions about Dialpad Meetings

Is Dialpad Meetings European?

Not determined: the vendor’s pages as captured do not say where Dialpad Meetings is based.

Where does Dialpad Meetings store data?

Not stated on the vendor’s pages as of 13 Oct 2026.

Does Dialpad Meetings have a free plan?

Not stated on the vendor’s pages as of 13 Oct 2026.

What are the best alternatives to Dialpad Meetings?

As of 21 Oct 2026, the panel rates alfaview (3/5), Tixeo (3/5) and Nextcloud Talk (3/5) highest among the other 27 Video Conferencing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is alfaview (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Dialpad Meetings alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Dialpad Meetings? Tell us Report an error on this page

Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.dialpad.com Checked 13 Oct 2026 Details →
  2. 2 The meeting itself — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  3. 3 The meeting itself — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  4. 4 Encryption & meeting access — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  5. 5 Reach & accessibility — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  6. 6 Reach & accessibility — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  7. 7 Recordings, retention & admin control — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  8. 8 Recordings, retention & admin control — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  9. 9 Integrations & deployment — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →
  10. 10 Integrations & deployment — found from sitemap www.dialpad.com Checked 13 Oct 2026 Details →