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Whistleblowing Portals

ACT4 Compliance (compliance2b)

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 3 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Compliance 2b GmbH · compliance2b.at

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Read this page as one judge. Each weighs the same scores by what they care about.

The Compliance Officer

Weighted verdict

Runs the internal reporting office of a 600-employee company and answers for every missed statutory clock. Optimizes for case discipline: automated acknowledgment and feedback deadlines, role separation, documentation that survives a regulator. Rejects inbox-with-a-form products that make the deadlines her problem.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Compliance Officer

Reporting channels & reporter experience

How this is scored

The intake side: how a reporter actually submits — web form, anonymous dialog, phone/voice, languages, accessibility — and whether anonymity survives first contact.

0 — A web form that is an email in disguise: no anonymous route, no way to reach the reporter afterwards.

3 — An anonymous form exists but the dialogue ends there — no secured mailbox for follow-up questions, few languages, desktop-only.

5 — Anonymous two-way dialog via a protected mailbox, a usable set of languages, mobile-friendly; voice or phone intake missing or an add-on.

8 — Multiple channels (web, voice message or hotline, QR entry points), broad language coverage with translation support, accessibility considered, and the anonymous dialog is first-class rather than bolted on.

10 — Intake engineered around the frightened reporter: every channel anonymous-capable, dozens of languages, WCAG-conscious, no app install or account required, and the vendor documents how the reporter's identity is kept out of the channel itself.

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The Compliance Officer

The reporter enters via link or QR code, can record a voice file directly at intake, and reopens the report with a randomly generated code for a two-way dialog — and the vendor states that neither IP addresses nor document metadata are stored, which is a documented answer to how identity stays out of the channel. Default languages are German and English with reporter pages extensible by arbitrary further languages. We found no public information on accessibility standards or a phone hotline. 5 2

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Case management & deadline discipline

How this is scored

The case worker's side: triage, statutory deadlines (7-day acknowledgment, 3-month feedback), role separation, audit-proof documentation.

0 — Reports land in an inbox; deadlines, roles and history live in a spreadsheet next door.

3 — A case list with status fields, but deadlines are manual, permissions are all-or-nothing, and the record of who did what is thin.

5 — Deadline tracking with reminders for the statutory clocks, case notes and attachments, basic role separation between case handlers; reporting on the caseload is limited.

8 — Automated statutory clocks, conflict-of-interest handling (excluding implicated case handlers), complete tamper-evident case history, retention and deletion rules applied per case, and management reporting.

10 — A case system an external investigator can rely on: enforced workflows, full audit trail, legally aware retention/deletion automation, evidence handling, and statistics that survive a regulator's questions.

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The Compliance Officer

The case management tool is described as guided and central processing with checklists and deadline management, need-to-know restriction of data is called out as a feature, external lawyers and insurers can be added as case users, and e-mails can be imported as files — that meets deadline tracking with basic role separation. We found no public information on automated statutory clocks, conflict-of-interest exclusion of implicated handlers, tamper-evident case history, or caseload reporting, which is what I would answer for at audit time. 5

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Legal compliance alignment

How this is scored

How specifically the product implements EU Directive 2019/1937 and national transpositions (HinSchG et al.) — not whether the marketing mentions them.

0 — Generic feedback software wearing a whistleblowing label; no reference to the legal obligations it claims to satisfy.

3 — The directive is invoked in marketing but the mapping is vague; deadline rules, documentation duties and retention periods are the customer's problem.

5 — The statutory duties are implemented as product features — acknowledgment and feedback clocks, documentation, deletion after the retention period — for at least one national law, with guidance for the rest.

8 — Multiple national transpositions supported with their differing details, legal templates and process guidance maintained by named counsel or documented review, and updates when the law moves.

10 — The product is a legal instrument: per-country rule sets kept current, documented legal review, guidance for edge cases (group-wide channels, external ombudsman setups), and the vendor shows its homework in public.

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The Compliance Officer

The Austrian homework is public and specific: the 7-day and 3-month feedback clocks, the 50-employee threshold with averaging for fluctuating headcount, protected persons, the material scope, and even the provincial whistleblowing laws, backed by a downloadable the evidence, a 40-minute law explainer and a book — and the product's own deadline management ties those clocks into the workflow. Support for other transpositions stays at the level of comparable laws in other EU countries, and we found no public information on legal templates or documented review by named counsel. 9 7 5

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Security & anonymity assurance

How this is scored

Whether the confidentiality promise is engineered and evidenced: encryption, metadata handling, penetration tests, certifications.

0 — Security is a paragraph of adjectives; no certificates, no test reports, no statement on metadata.

3 — TLS and encryption at rest asserted, but nothing audited: no ISO 27001 or equivalent, no published pentest, silence on IP and metadata logging.

5 — A current ISO 27001 (or equivalent) certificate for vendor or hosting, end-to-end encryption of report content claimed with some technical detail, an explicit no-IP-logging statement.

8 — Certified ISMS covering the product, regular third-party penetration tests attested, documented end-to-end encryption architecture, metadata minimization explained, security contact and disclosure policy published.

10 — Assurance a hostile auditor accepts: current certificates with visible scope, recurring pentest summaries public, cryptographic architecture documented, anonymity analysed against the operator itself — the vendor can answer "how would you unmask a reporter?" with "we cannot, and here is why".

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The Compliance Officer

End-to-end encryption is claimed with the mechanism that even the cloud provider has no access to the reports, and the FAQ explicitly states that no IP addresses and no document metadata are stored — a genuine metadata position I rarely see written down. We found no public information on ISO 27001 or an equivalent certification, penetration tests, or a published security contact and disclosure policy, so none of the confidentiality promise is independently audited. 2 5

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Group & multi-entity capability

How this is scored

Whether one contract can serve a corporate group: separate channels per legal entity, central oversight, ombudsman access, white-labeling.

0 — One company, one channel; a group buys and administers N separate instances.

3 — Multiple channels under one account, but no separation of case access per entity and no consolidated view.

5 — Per-entity channels with separated case handlers and a group-level overview; branding per entity is basic; external counsel access possible.

8 — Real multi-tenant group structure: per-entity channels, languages and branding, delegated administration, external ombudsman roles, group reporting that respects entity boundaries.

10 — Group compliance as architecture: hundreds of entities manageable centrally, per-country legal rule assignment per entity, white-label reporting pages, and access separation strong enough to satisfy each subsidiary's works council.

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The Compliance Officer

Unlimited clients can be operated in parallel in separated areas, each user needs only one set of credentials for all their clients, external service providers can be added to case handling, and an ombudsman service partner takes over report processing on request — that is real entity separation rather than N parallel instances. We found no public information on a consolidated group-level view, per-entity branding or delegated administration. 5 1

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European sovereignty

How this is scored

Where reports about people actually live and under whose law — entity, hosting, subprocessors, DPA. In this category the data is by definition the most sensitive a company holds.

0 — Non-EU entity, non-EU-default hosting, no public DPA or subprocessor list — for whistleblowing data.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad or undocumented.

5 — EU hosting is the default, DPA and subprocessor list published; the vendor or a critical subprocessor is still within non-European jurisdictional reach.

8 — EU entity, EU hosting with named data centers, published subprocessor list free of content-touching non-EU processors, DPA and TOMs public.

10 — Jurisdictionally clean end to end: European ownership, EU-only hosting and subprocessors for report content and metadata, on-premises or sovereign-cloud options, and the whole chain documented publicly.

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The Compliance Officer

An Austrian entity with a Vienna seat, storage in a named Microsoft Azure data center in Germany, an appointed data protection officer with contact details, and permanent deletion 30 days after contract end give a European default posture. The hosting chain runs through US-headquartered Microsoft, the privacy policy invokes standard contractual clauses for third-country transfers notably to the USA, and we found no public information on a published data processing agreement or a subprocessor list. 4 5 6

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Pricing transparency

How this is scored

Whether an obligated company can compute the real invoice — per entity, per employee band, per year — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most obligated companies need are unpriced, or the maths is obscured by employee bands, per-report fees or mandatory setup charges.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability — extra entities, extra languages, phone intake — hides in an unpriced add-on.

8 — Every tier priced publicly with employee-band boundaries, entity rules and setup fees stated; only genuine corporate-group contracts are custom.

10 — Complete price computability: every tier, band, add-on and renewal rule public, so the invoice for a 60-employee company and a 5-entity group is a two-minute exercise.

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The Compliance Officer

One public figure exists: for small companies the monthly costs begin at EUR 77,00 per month, plus one-time implementation costs, and the price basis is stated to depend on complexity, user count and customization. We found no public information on further tiers, employee-band boundaries, VAT treatment, or what the implementation costs amount to, so no obligated company could compute its invoice from these pages. 5

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European sovereignty — proven facts

3 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 5 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 5 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (9)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage compliance2b.at Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
  2. 2 Whistleblowing product page compliance2b.at Checked 15 Sep 2026 Details →
  3. 3 Consulting services page compliance2b.at Checked 15 Sep 2026 Details →
  4. 4 Imprint compliance2b.at Checked 15 Sep 2026 Details →
  5. 5 FAQ compliance2b.at Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
  6. 6 Privacy policy compliance2b.at Checked 30 Sep 2026 Details →
  7. 7 Reporting channels & reporter experience — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →
  8. 8 Legal compliance alignment — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →
  9. 9 Legal compliance alignment — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →