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Whistleblowing Portals

ACT4 Compliance (compliance2b)

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 3 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Compliance 2b GmbH · compliance2b.at

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Read this page as one judge. Each weighs the same scores by what they care about.

The Group Counsel

Weighted verdict

Rolls one system out to 25 subsidiaries in a dozen countries. Optimizes for per-entity channels with real access separation, per-country legal rule sets, external ombudsman roles and group reporting that respects entity boundaries. Rejects one-channel products multiplied by twenty-five contracts.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Group Counsel

Reporting channels & reporter experience

How this is scored

The intake side: how a reporter actually submits — web form, anonymous dialog, phone/voice, languages, accessibility — and whether anonymity survives first contact.

0 — A web form that is an email in disguise: no anonymous route, no way to reach the reporter afterwards.

3 — An anonymous form exists but the dialogue ends there — no secured mailbox for follow-up questions, few languages, desktop-only.

5 — Anonymous two-way dialog via a protected mailbox, a usable set of languages, mobile-friendly; voice or phone intake missing or an add-on.

8 — Multiple channels (web, voice message or hotline, QR entry points), broad language coverage with translation support, accessibility considered, and the anonymous dialog is first-class rather than bolted on.

10 — Intake engineered around the frightened reporter: every channel anonymous-capable, dozens of languages, WCAG-conscious, no app install or account required, and the vendor documents how the reporter's identity is kept out of the channel itself.

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The Group Counsel

Link and QR-code entry, voice recordings at input, and anonymous code-based retrieval with explicit statements that no IP addresses or document metadata are stored make anonymity first-class rather than bolted on. Language delivery is thin — German and English by default with extensibility only claimed — and we found no public information on phone intake or accessibility. 2 5

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Case management & deadline discipline

How this is scored

The case worker's side: triage, statutory deadlines (7-day acknowledgment, 3-month feedback), role separation, audit-proof documentation.

0 — Reports land in an inbox; deadlines, roles and history live in a spreadsheet next door.

3 — A case list with status fields, but deadlines are manual, permissions are all-or-nothing, and the record of who did what is thin.

5 — Deadline tracking with reminders for the statutory clocks, case notes and attachments, basic role separation between case handlers; reporting on the caseload is limited.

8 — Automated statutory clocks, conflict-of-interest handling (excluding implicated case handlers), complete tamper-evident case history, retention and deletion rules applied per case, and management reporting.

10 — A case system an external investigator can rely on: enforced workflows, full audit trail, legally aware retention/deletion automation, evidence handling, and statistics that survive a regulator's questions.

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The Group Counsel

A guided case tool with checklists and deadline management, need-to-know restrictions and external lawyers addable as users is a workable core, though we found no public information on automated statutory clocks, conflict-of-interest exclusion, tamper-evident case history or caseload statistics. That missing audit spine is what my subsidiaries' external investigators would rely on. 5

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Legal compliance alignment

How this is scored

How specifically the product implements EU Directive 2019/1937 and national transpositions (HinSchG et al.) — not whether the marketing mentions them.

0 — Generic feedback software wearing a whistleblowing label; no reference to the legal obligations it claims to satisfy.

3 — The directive is invoked in marketing but the mapping is vague; deadline rules, documentation duties and retention periods are the customer's problem.

5 — The statutory duties are implemented as product features — acknowledgment and feedback clocks, documentation, deletion after the retention period — for at least one national law, with guidance for the rest.

8 — Multiple national transpositions supported with their differing details, legal templates and process guidance maintained by named counsel or documented review, and updates when the law moves.

10 — The product is a legal instrument: per-country rule sets kept current, documented legal review, guidance for edge cases (group-wide channels, external ombudsman setups), and the vendor shows its homework in public.

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The Group Counsel

The vendor shows real homework on Austria: the federal act, six state-level laws, the 50-employee trigger and its averaging rule, the 7-day and 3-month clocks, and protected-person lists all published openly. Beyond a passing mention of comparable laws in other EU countries we found no evidence of per-country rule sets, which is what a twelve-country group actually runs on. 1 5 7 9

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Security & anonymity assurance

How this is scored

Whether the confidentiality promise is engineered and evidenced: encryption, metadata handling, penetration tests, certifications.

0 — Security is a paragraph of adjectives; no certificates, no test reports, no statement on metadata.

3 — TLS and encryption at rest asserted, but nothing audited: no ISO 27001 or equivalent, no published pentest, silence on IP and metadata logging.

5 — A current ISO 27001 (or equivalent) certificate for vendor or hosting, end-to-end encryption of report content claimed with some technical detail, an explicit no-IP-logging statement.

8 — Certified ISMS covering the product, regular third-party penetration tests attested, documented end-to-end encryption architecture, metadata minimization explained, security contact and disclosure policy published.

10 — Assurance a hostile auditor accepts: current certificates with visible scope, recurring pentest summaries public, cryptographic architecture documented, anonymity analysed against the operator itself — the vendor can answer "how would you unmask a reporter?" with "we cannot, and here is why".

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The Group Counsel

End-to-end encryption with the stated position that even the cloud provider cannot access the reports, plus the explicit no-IP and no-metadata statements, is a coherent anonymity story. No certificate, penetration test or security disclosure policy appears on the captured pages, so a hostile auditor has only the vendor's own words. 2 5 6

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Group & multi-entity capability

How this is scored

Whether one contract can serve a corporate group: separate channels per legal entity, central oversight, ombudsman access, white-labeling.

0 — One company, one channel; a group buys and administers N separate instances.

3 — Multiple channels under one account, but no separation of case access per entity and no consolidated view.

5 — Per-entity channels with separated case handlers and a group-level overview; branding per entity is basic; external counsel access possible.

8 — Real multi-tenant group structure: per-entity channels, languages and branding, delegated administration, external ombudsman roles, group reporting that respects entity boundaries.

10 — Group compliance as architecture: hundreds of entities manageable centrally, per-country legal rule assignment per entity, white-label reporting pages, and access separation strong enough to satisfy each subsidiary's works council.

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The Group Counsel

Unlimited parallel mandants in closed-off areas, one credential set per user across them, external service providers added in seconds, and a partner firm offering ombudsman case handling amount to genuine access separation. We found no public information on group-level consolidated reporting, per-entity branding or delegated administration — for my 25 subsidiaries the oversight layer is the missing piece. 1 5

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European sovereignty

How this is scored

Where reports about people actually live and under whose law — entity, hosting, subprocessors, DPA. In this category the data is by definition the most sensitive a company holds.

0 — Non-EU entity, non-EU-default hosting, no public DPA or subprocessor list — for whistleblowing data.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad or undocumented.

5 — EU hosting is the default, DPA and subprocessor list published; the vendor or a critical subprocessor is still within non-European jurisdictional reach.

8 — EU entity, EU hosting with named data centers, published subprocessor list free of content-touching non-EU processors, DPA and TOMs public.

10 — Jurisdictionally clean end to end: European ownership, EU-only hosting and subprocessors for report content and metadata, on-premises or sovereign-cloud options, and the whole chain documented publicly.

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The Group Counsel

An Austrian entity storing data in a named German datacenter is the right posture for whistleblowing data. The hosting processor is US-headquartered Microsoft with the contracting entity unnamed, and we found no published data processing agreement or subprocessor list — I want that chain documented before a group rollout. 4 5 6

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Pricing transparency

How this is scored

Whether an obligated company can compute the real invoice — per entity, per employee band, per year — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most obligated companies need are unpriced, or the maths is obscured by employee bands, per-report fees or mandatory setup charges.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability — extra entities, extra languages, phone intake — hides in an unpriced add-on.

8 — Every tier priced publicly with employee-band boundaries, entity rules and setup fees stated; only genuine corporate-group contracts are custom.

10 — Complete price computability: every tier, band, add-on and renewal rule public, so the invoice for a 60-employee company and a 5-entity group is a two-minute exercise.

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The Group Counsel

A single entry figure exists — monthly costs for small companies "beginnen bei EUR 77,00 pro Monat, zuzüglich einmaliger Implementierungskosten", with implementation cost stated to depend on complexity, user count and customization. There is no public pricing for additional entities, additional languages or higher tiers, so a 25-entity group cannot compute its invoice from these pages. 5

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European sovereignty — proven facts

3 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 5 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 5 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (9)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage compliance2b.at Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
  2. 2 Whistleblowing product page compliance2b.at Checked 15 Sep 2026 Details →
  3. 3 Consulting services page compliance2b.at Checked 15 Sep 2026 Details →
  4. 4 Imprint compliance2b.at Checked 15 Sep 2026 Details →
  5. 5 FAQ compliance2b.at Checked 15 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
  6. 6 Privacy policy compliance2b.at Checked 30 Sep 2026 Details →
  7. 7 Reporting channels & reporter experience — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →
  8. 8 Legal compliance alignment — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →
  9. 9 Legal compliance alignment — found from sitemap compliance2b.at Checked 1 Oct 2026 Details →