whats-best.ai
Search Sign in

Whistleblowing Portals

hintcatcher

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 3 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by product kitchen GmbH · www.hintcatcher.com

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Group Counsel

Weighted verdict

Rolls one system out to 25 subsidiaries in a dozen countries. Optimizes for per-entity channels with real access separation, per-country legal rule sets, external ombudsman roles and group reporting that respects entity boundaries. Rejects one-channel products multiplied by twenty-five contracts.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Group Counsel

Reporting channels & reporter experience

How this is scored

The intake side: how a reporter actually submits — web form, anonymous dialog, phone/voice, languages, accessibility — and whether anonymity survives first contact.

0 — A web form that is an email in disguise: no anonymous route, no way to reach the reporter afterwards.

3 — An anonymous form exists but the dialogue ends there — no secured mailbox for follow-up questions, few languages, desktop-only.

5 — Anonymous two-way dialog via a protected mailbox, a usable set of languages, mobile-friendly; voice or phone intake missing or an add-on.

8 — Multiple channels (web, voice message or hotline, QR entry points), broad language coverage with translation support, accessibility considered, and the anonymous dialog is first-class rather than bolted on.

10 — Intake engineered around the frightened reporter: every channel anonymous-capable, dozens of languages, WCAG-conscious, no app install or account required, and the vendor documents how the reporter's identity is kept out of the channel itself.

Report an error

The Group Counsel

Anonymity is engineered, not just promised — X25519/XSalsa20/Poly1305 with 'even we cannot view them' — and the reporting office runs in 2/5/unlimited languages by plan, which is more than a bare form. But the evidence is silent on a secured follow-up dialog for reporters, on any voice/phone or QR intake, and on accessibility — and missing evidence is information: I cannot confirm the two-way dialogue the 3-month feedback duty requires. 1 2

Report an error

Case management & deadline discipline

How this is scored

The case worker's side: triage, statutory deadlines (7-day acknowledgment, 3-month feedback), role separation, audit-proof documentation.

0 — Reports land in an inbox; deadlines, roles and history live in a spreadsheet next door.

3 — A case list with status fields, but deadlines are manual, permissions are all-or-nothing, and the record of who did what is thin.

5 — Deadline tracking with reminders for the statutory clocks, case notes and attachments, basic role separation between case handlers; reporting on the caseload is limited.

8 — Automated statutory clocks, conflict-of-interest handling (excluding implicated case handlers), complete tamper-evident case history, retention and deletion rules applied per case, and management reporting.

10 — A case system an external investigator can rely on: enforced workflows, full audit trail, legally aware retention/deletion automation, evidence handling, and statistics that survive a regulator's questions.

Report an error

The Group Counsel

There is an integrated audit log for all processing steps, individual authorizations per caseworker (2/5/8 by plan), a flexible retention policy with a deletion log, and a statistics dashboard with Excel export — real bones. But nowhere does the evidence evidence statutory deadline clocks (7-day acknowledgment, 3-month feedback), conflict-of-interest exclusion, or tamper-evidence, so the case worker side stays below the '5' anchor for me. 1 2

Report an error

Legal compliance alignment

How this is scored

How specifically the product implements EU Directive 2019/1937 and national transpositions (HinSchG et al.) — not whether the marketing mentions them.

0 — Generic feedback software wearing a whistleblowing label; no reference to the legal obligations it claims to satisfy.

3 — The directive is invoked in marketing but the mapping is vague; deadline rules, documentation duties and retention periods are the customer's problem.

5 — The statutory duties are implemented as product features — acknowledgment and feedback clocks, documentation, deletion after the retention period — for at least one national law, with guidance for the rest.

8 — Multiple national transpositions supported with their differing details, legal templates and process guidance maintained by named counsel or documented review, and updates when the law moves.

10 — The product is a legal instrument: per-country rule sets kept current, documented legal review, guidance for edge cases (group-wide channels, external ombudsman setups), and the vendor shows its homework in public.

Report an error

The Group Counsel

The EU Directive 2019/1937, the HinSchG and GDPR are named, and GDPR duties appear as actual features (retention with deletion log, audit log, GDPR-compliant system and hoster) — slightly more than marketing invocation. But the whistleblowing-specific clocks, legal templates, named counsel and per-country rule sets that a twelve-country group needs are entirely absent from the evidence; only one national transposition is even mentioned. 1 2

Report an error

Security & anonymity assurance

How this is scored

Whether the confidentiality promise is engineered and evidenced: encryption, metadata handling, penetration tests, certifications.

0 — Security is a paragraph of adjectives; no certificates, no test reports, no statement on metadata.

3 — TLS and encryption at rest asserted, but nothing audited: no ISO 27001 or equivalent, no published pentest, silence on IP and metadata logging.

5 — A current ISO 27001 (or equivalent) certificate for vendor or hosting, end-to-end encryption of report content claimed with some technical detail, an explicit no-IP-logging statement.

8 — Certified ISMS covering the product, regular third-party penetration tests attested, documented end-to-end encryption architecture, metadata minimization explained, security contact and disclosure policy published.

10 — Assurance a hostile auditor accepts: current certificates with visible scope, recurring pentest summaries public, cryptographic architecture documented, anonymity analysed against the operator itself — the vendor can answer "how would you unmask a reporter?" with "we cannot, and here is why".

Report an error

The Group Counsel

The cryptographic story is unusually concrete: named primitives (X25519, XSalsa20, Poly1305), 'even we cannot view them', logical isolation of customer data, data invisible to customer administrators, and an ISO/IEC 27001 certified hoster with redundancy and separate-region backups. But the certificate covers the hoster, not the product or vendor ISMS; there is no pentest attestation, no metadata/IP-logging statement, and no security contact or disclosure policy in the registry. 1 2

Report an error

Group & multi-entity capability

How this is scored

Whether one contract can serve a corporate group: separate channels per legal entity, central oversight, ombudsman access, white-labeling.

0 — One company, one channel; a group buys and administers N separate instances.

3 — Multiple channels under one account, but no separation of case access per entity and no consolidated view.

5 — Per-entity channels with separated case handlers and a group-level overview; branding per entity is basic; external counsel access possible.

8 — Real multi-tenant group structure: per-entity channels, languages and branding, delegated administration, external ombudsman roles, group reporting that respects entity boundaries.

10 — Group compliance as architecture: hundreds of entities manageable centrally, per-country legal rule assignment per entity, white-label reporting pages, and access separation strong enough to satisfy each subsidiary's works council.

Report an error

The Group Counsel

The only multi-entity signal is a PARTNER plan, 'Multi-tenant solution, Price on inquiry', aimed at law firms, external DPOs and ombudsmen reselling to their clients — an ombudsman scenario, not a corporate group. Nothing evidences per-legal-entity channels, separated case access per subsidiary, delegated administration, or a consolidated group view; for my 25 entities this reads as one channel multiplied by 25 contracts, exactly what I reject. 1 2

Report an error

European sovereignty

How this is scored

Where reports about people actually live and under whose law — entity, hosting, subprocessors, DPA. In this category the data is by definition the most sensitive a company holds.

0 — Non-EU entity, non-EU-default hosting, no public DPA or subprocessor list — for whistleblowing data.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad or undocumented.

5 — EU hosting is the default, DPA and subprocessor list published; the vendor or a critical subprocessor is still within non-European jurisdictional reach.

8 — EU entity, EU hosting with named data centers, published subprocessor list free of content-touching non-EU processors, DPA and TOMs public.

10 — Jurisdictionally clean end to end: European ownership, EU-only hosting and subprocessors for report content and metadata, on-premises or sovereign-cloud options, and the whole chain documented publicly.

Report an error

The Group Counsel

The vendor is a German GmbH (Handelsregister Ulm HRB 739026, Göppingen) and 'case data hosted on secure servers in Germany' with a GDPR-compliant, ISO 27001-certified hoster and E2E encryption that keeps content out of the hoster's reach — the jurisdictional core is right. But no DPA or TOMs are published in the evidence, there is no subprocessor list at all, the data centers are unnamed, and backups sit in an unspecified 'separate geographical region', which keeps this below the published-chain anchor. 2 3

Report an error

Pricing transparency

How this is scored

Whether an obligated company can compute the real invoice — per entity, per employee band, per year — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most obligated companies need are unpriced, or the maths is obscured by employee bands, per-report fees or mandatory setup charges.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability — extra entities, extra languages, phone intake — hides in an unpriced add-on.

8 — Every tier priced publicly with employee-band boundaries, entity rules and setup fees stated; only genuine corporate-group contracts are custom.

10 — Complete price computability: every tier, band, add-on and renewal rule public, so the invoice for a 60-employee company and a 5-entity group is a two-minute exercise.

Report an error

The Group Counsel

The core tiers are cleanly public — 39/59/99 € net monthly, VAT treatment stated, no setup fee, 1-month term with 14-day notice, and pricing independent of employee headcount, which removes the band-maths games. The gap that matters to a group buyer: entity rules are unstated and the multi-tenant PARTNER plan is 'price on inquiry', so the capability a 5-entity group would actually need is the one thing I cannot compute. 1

Report an error

European sovereignty — proven facts

3 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 1 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 4 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about hintcatcher? Tell us Report an error on this page

Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.hintcatcher.com Checked 15 Sep 2026 Details →
  2. 2 Security page www.hintcatcher.com Checked 15 Sep 2026 Details →
  3. 3 Imprint www.hintcatcher.com Checked 15 Sep 2026 Details →
  4. 4 Privacy policy www.hintcatcher.com Checked 30 Sep 2026 Details →
  5. 5 Reporting channels & reporter experience — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  6. 6 Reporting channels & reporter experience — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  7. 7 Case management & deadline discipline — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  8. 8 Case management & deadline discipline — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  9. 9 Security & anonymity assurance — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  10. 10 Security & anonymity assurance — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →
  11. 11 Group & multi-entity capability — found from sitemap www.hintcatcher.com Checked 1 Oct 2026 Details →