As of 2 Nov 2026, the panel rates Atlassian Statuspage 2/5 and Instatus 2.5/5 in Uptime Monitoring & Status Pages. Weighted by what each judge cares about, 1 of the 6 judges picks Atlassian Statuspage and 5 pick Instatus. Atlassian Statuspage scores higher on 4 of 7 criteria (Pricing transparency, Status pages & incident communication, European sovereignty, plus 1 more). Instatus scores higher on 3 of 7 criteria (Checks, locations & failure confirmation, Alerting, escalation & on-call and Uptime reports, data & the vendor's own reliability). Provenance — Atlassian Statuspage: Rest of world; Instatus: Rest of world, United States. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.
Instatus takes checks and locations 4.0 to 0.0, six judges to zero: Statuspage, a status communication product, takes component status from DataDog, New Relic, Librato or Pingdom, while Instatus runs TCP, UDP and DNS monitors from the United States, Canada, Europe or Asia at intervals down to 30 seconds on paid plans. It also leads alerting and on-call (6.0 to 4.3; five to zero) and reports and reliability (4.8 to 4.2; four to one). Statuspage leads status pages (7.8 to 7.2; four to zero), pricing transparency (5.8 to 4.2; six to zero, five public tiers from a free plan to Enterprise $1,499 /month while Instatus publishes limits but no Pro or Business amounts) and sovereignty (3.5 to 3.0; three to zero, three ties). Automation and teams: five ties, one Statuspage lean, 6.0 to 5.8. Weighted totals lean Instatus on five benches, Statuspage on one — customer support, 5.4 to 5.3.
Choose Atlassian Statuspage if
You need published prices for each tier before sign-off — Statuspage publishes five tiers from its free plan to Enterprise at $1,499 /month, and pricing transparency leans Statuspage six judges to zero.
You need public, private and audience-specific status pages on a custom domain with custom CSS, HTML and JavaScript — status pages leans Statuspage 7.8 to 7.2, four judges to zero.
You want a 90-day per-component uptime history with its calculation formula published — Statuspage's status-pages verdict lists both, and the criterion leans Statuspage 7.8 to 7.2.
Your team builds against a documented REST API with an OpenAPI specification — automation and teams reads 6.0 for Statuspage against 5.8, with five judges tied and one leaning Statuspage.
You run the evaluation from a support desk's perspective — the customer support lead's weighted total leans Statuspage 5.4 to 5.3.
Choose Instatus if
You need monitoring inside the status product — TCP, UDP and DNS checks run from the United States, Canada, Europe or Asia at intervals down to 30 seconds on paid plans; checks and locations leans Instatus 4.0 to 0.0, six judges to zero.
You want on-call features documented for the product you buy — Statuspage's captured pages document escalation, phone calls and on-call rotations only for the separate Opsgenie product, and alerting and on-call leans Instatus 6.0 to 4.3, five judges to zero.
You weigh reports and reliability beyond a hand-recorded uptime record — Statuspage's verdict derives its uptime from incidents a person records, editable by hand; the criterion leans Instatus 4.8 to 4.2, four judges to one.
You require a US legal entity — Instatus's legal entity jurisdiction attribute reads US, while the captured attributes for Statuspage list legal entity jurisdiction as unknown.
You score across several buyer roles at once — five of the six weighted totals lean Instatus, from the agency developer (4.8 to 4.3) to the skeptic (4.8 to 3.8).
Read this comparison as one judge. Each weighs the same scores by what they care about.
The SaaS Platform Engineer
Platform engineer at a forty-person B2B SaaS in Berlin, one of four people on the on-call rotation. Wants multi-step API checks with assertions, kept in Terraform next to the services they test, failures confirmed from a second location before anyone is woken, phone calls and escalation when an alert is not acknowledged, and a status page that updates without someone logging in at 3 a.m.
Atlassian Statuspage
Instatus
This judge's pick
Criterion by criterion
Checks, locations & failure confirmation
Atlassian Statuspage
The captured pages show a status communication product rather than a monitor: component status is set by email keywords or by integrations with DataDog, New Relic, Librato or Pingdom, and the 90-day uptime display is computed from incidents and maintenance a person records — it can even be edited by hand afterwards. We found no public information on HTTP, keyword, DNS or multi-step checks of its own, on probe locations, or on a confirmation from a second location, so detection would still depend on a separate monitoring tool.
Instatus
TCP, UDP and DNS monitors run from named regions at intervals down to thirty seconds, with connection time, latency and packet loss measured, down and degraded states, and recovery that resolves incidents and republishes the status page automatically. We found no public information on HTTP keyword, SSL expiry, cron or heartbeat checks, on multi-step API or browser checks of a user flow, on private locations inside our network, or on a re-check from a second location before anyone is alerted.
Alerting, escalation & on-call
Atlassian Statuspage
Subscriber notifications are the strength: email, SMS, webhooks, Slack and Microsoft Teams by plan, with a reminder to email and SMS subscribers 60 minutes before scheduled maintenance and automatic completion notices. The captured pages on phone calls, on-call schedules and escalation describe Opsgenie rather than Statuspage itself — Statuspage's documented role is to be updated from alerting apps like Opsgenie, PagerDuty, VictorOps or xMatters, so for waking an engineer at night I would still pair it with our own paging stack.
Instatus
The Business tier adds SMS and phone call alerts plus incident escalations, and on-call schedules with daily, weekly or custom rotations and time restrictions are managed through a documented API; SMS runs through a provider we connect ourselves, such as Twilio or Vonage. We found no public information on acknowledging alerts from the app, escalation timeout detail, alert grouping or maintenance windows that mute alerts, and the PagerDuty integration flows inbound, creating status-page incidents from PagerDuty rather than forwarding our alerts out.
Status pages & incident communication
Atlassian Statuspage
This is the product's core and it is strong: public, private and audience-specific pages, custom domain with custom CSS/HTML/JS, component groups with rolled-up uptime, per-component subscriptions, incident templates, embeddable status widgets, automated tweets and SAML single sign-on locking private pages to employees. Uptime showcase adds 90 days of per-component history on a dedicated page with the calculation published. We found no public information on several languages or on how the status page hosting is kept separate from the main service.
Instatus
This is the centre of the product: custom domains, components and component groups with per-component historical uptime, subscriber channels across email, SMS, webhook, RSS, X and chat with per-component SMS subscriptions, private and audience-specific pages, and single sign-on covering private status page login. We found no public information on removable branding or custom CSS, page languages, embeddable widgets beyond the Intercom one, or how the page hosting is kept separate from the main service.
API, monitoring as code & team administration
Atlassian Statuspage
A documented REST API with an OpenAPI download covers pages, incidents, postmortems, metrics and per-page role permissions, and team member management, group-based access through Atlassian admin and SAML single sign-on are all described. As someone who keeps checks in Terraform next to the services they test, we found no public information on a Terraform provider, a monitoring-as-code workflow, SCIM provisioning or audit logs for Statuspage itself.
Instatus
There is a documented REST API for status-page integrations and on-call schedules with signed webhook payloads, Zapier and Jira, SAML single sign-on with many identity providers, SCIM directory sync, and team-member counts per tier. We found no public information on a Terraform provider or any monitoring-as-code workflow, on creating monitors by API, on role-based permissions, audit logs, client sub-accounts or two-factor authentication for accounts.
Uptime reports, data & the vendor's own reliability
Atlassian Statuspage
Uptime showcase shows 90 days of per-component history with its formula published — major outage minutes plus partial outage minutes weighted at 30 percent, divided by total minutes — and incident postmortems are reachable through the API. That history derives from incidents a person records and can be edited afterwards, and we found no public information on SLA reports, retention beyond the display window, export of results, or the vendor's own status page and incident history; the customer agreement only points to a service level agreement existing elsewhere.
Instatus
The vendor publishes its own availability at instat.us measured with independent monitoring from multiple locations, and the SLA is unusually explicit: 99% on paid self-serve plans and 99.99% on Enterprise, with a stated service-credit formula, a 30-day claim window and sole-remedy terms. Status pages show per-component uptime history and response statistics, but we found no public information on response-time percentiles, retention of check results, scheduled or client-facing reports, published probe addresses, or a self-hosted edition.
European sovereignty
Atlassian Statuspage
The contracting entity is Atlassian Pty Ltd, incorporated in Australia and addressed in San Francisco, the privacy policy permits collecting and transferring information globally to wherever Atlassian or its providers operate, and we found no public information on where account data, subscriber lists or check records are hosted. On the plus side a data processing agreement is published with a public sub-processor list and 30 days' notice of changes, an EU representative and Irish governing law for EMEA customers — but nothing in the captured pages evidences EU hosting.
Instatus
Contracting is with Instatus, Inc., a Delaware corporation at a Beaverton, Oregon address, data is stored primarily in the United States, and a data processing addendum applies automatically, with Standard Contractual Clauses covering transfers out of the EEA, UK and Switzerland. The captured pages point to a subprocessors page without naming providers beyond Paddle for payments, and we found no public information on an EU hosting option, security certifications, or a self-hosted edition.
Pricing transparency
Atlassian Statuspage
Four paid tiers and a free plan are public with their subscriber, team-member and metric limits and feature inclusions, alongside auto-renewal terms, overage charged at then-current rates that may be prorated, and a 30-day return policy. The gaps that matter to my budget: we found no public information on what SMS notifications cost per message, what Atlassian Guard adds for single sign-on, the pricing of private page plans, or the cost of extra team members beyond contacting support.
Instatus
Tier inclusions are specific and public — fifteen to a thousand monitors, intervals from two minutes down to thirty seconds, subscriber, team-member, on-call and custom-domain counts, and alert channels per tier — alongside twenty-five percent off yearly payment, VAT excluded and stated as the buyer's responsibility, and clear renewal, refund, suspension and invoicing terms. The captured pages give no figures for the Pro and Business monthly prices themselves, no per-message cost for SMS or calls, and no overage rules, and SMS delivery runs through a provider the customer connects and pays separately.
Sovereignty, side by side
Dimension
Atlassian Statuspage
Instatus
Legal entity
Not determined
Incorporated in US
Hosting location
Not determined
Not determined
Hosting options
Not determined
Not determined
Open source
Not determined
Not determined
Data processing agreement
Not determined
Not determined
Transfer impact assessment
Not determined
Not determined
Facts, side by side
Only facts both products carry under the same definition — anything else would not be a fair row.
Which is better, Atlassian Statuspage or Instatus?
As of 2 Nov 2026, the panel rates Instatus higher: 2.5/5 against 2/5. Weighted by what each judge cares about, 1 of the 6 judges picks Atlassian Statuspage and 5 pick Instatus. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.
Is Atlassian Statuspage or Instatus European?
Atlassian Statuspage is not European by provenance (Rest of world). Instatus is not European by provenance (Rest of world, United States). Provenance is read from each company’s own legal pages: who builds it and who owns it.
Do Atlassian Statuspage and Instatus have a free plan?
As of 2 Nov 2026, both vendors’ own pages state a free plan. Each product page links the pricing page it was read from.