Billing & Invoicing
Fakturia
EU-Made Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Luminea IT Services GmbH · www.fakturia.de
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Fakturia at a glance
- Vendor
- Luminea IT Services GmbH
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Panel verdict
- The AI panel rates Fakturia 3.5/5, the mean of 6 judges. Fakturia is subscription-billing and recurring-invoicing software from Luminea IT Services GmbH (Amtsgericht München, HRB 233747), built for German B2B and SaaS sellers. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Fakturia is subscription-billing and recurring-invoicing software from Luminea IT Services GmbH (Amtsgericht München, HRB 233747), built for German B2B and SaaS sellers. The bench scores it strongest on revenue and handoff — the only criterion with no score below 7 — resting on a DATEV connection certified since 2024 that pushes invoice PDFs together with booking records and releases deferred revenue automatically; the vendor's worked example turns a 1,200 EUR annual fee into 200 EUR in the first month and 100 EUR in each following month. Subscription engine, invoicing compliance, collections and dunning and pricing transparency sit in a 6-7 band. Tax handling is weakest at 5-6: a VAT ID check from the Flex two tier upward, ZM and MOSS/OSS reporting and a reverse-charge guide are documented, while the judges found no public information on automatic VAT rates per country or VIES validation. Sovereignty spans 6-7, turning on the weight given US providers in the vendor's privacy policy against the documented German hosting and ownership. The flagged splits came back empty; weighted totals range from 6.1 to 6.9.
Speaks for it
- Certified direct DATEV connection since 2024 on the Buchungsdatenservice 2.0 standard, with invoice PDFs pushed together with the booking records
- Automatic passive revenue deferral released time-proportionally into the DATEV export — the vendor's example splits a 1,200 EUR annual fee into 200 EUR and eleven monthly 100 EUR amounts
- ZUGFeRD and XRechnung invoices created automatically, described as law-conform since 2019, with GoBD-conform revision-safe archiving and corrections booked as counter-bookings
- Multi-step automatic dunning with unlimited escalation levels and individual texts, included in every tariff, with return debits processed via finAPI
- Flex pricing computable from the captured pages — 0 € base fee, a 1,9% or 2,4% monthly net-revenue fee, 25,- € per further user, and a free sandbox without a credit card
Held against it
- No public information on Business and Enterprise prices, which are set per individual offer, with a Flex-to-Business switch possible only after 36 months
- No public information on MRR, ARR or churn metrics — the SaaS founder could not source a board pack from the captured pages
- No public information on automatic VAT rates per country and product type, VIES validation, or US sales tax
- No public information on smart payment retries, card updaters, or a handover to a collection agency
- No public information on ISO 27001 or SOC 2 certification or a product-level subprocessor list, while the vendor's own website names US providers such as HubSpot and Wordfence
Best for
- You run a German service or SaaS business whose accountant works in DATEV and wants deferred revenue split automatically
- You need to meet the German B2B e-invoicing obligation from 2025 with XRechnung and ZUGFeRD, plus GoBD-conform archiving
- You collect by SEPA direct debit — in-house or through a provider such as Stripe, Adyen, Unzer or PayPal — and want automatic dunning from the entry tier
- You want a revenue-priced start with no base fee and a free sandbox for evaluation before committing
Avoid if
- You need the full price picture before signing — Business and Enterprise prices come per individual offer, and leaving Flex for Business is possible only after 36 months
- Your data-protection rules bar US processors from any chain you touch — Stripe and PayPal are optional integrations and the vendor's website names US providers including HubSpot and Wordfence
- You bill across many countries and expect automatic per-country VAT rates — the documented tax tooling is the VAT ID check from Flex two upward plus ZM and MOSS/OSS reporting data
- Your reporting leans on subscription analytics — the documented exports are accounting-facing (DATEV, Lexware CSV, JSON), and the bench found no public information on MRR, churn or cohort figures
The scores
| Criterion | Panel median |
|---|---|
| Plans, pricing models & subscription lifecycle | 3.5 of 5 |
| Invoices & e-invoicing compliance | 3.5 of 5 |
| Cross-border VAT & tax handling | 3 of 5 |
| Payment collection, dunning & portability | 3.5 of 5 |
| Revenue reporting & accounting handoff | 3.5 of 5 |
| European sovereignty | 3.5 of 5 |
| Pricing transparency | 3.5 of 5 |
Plans, pricing models & subscription lifecycle
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How this is scored
How the product models what is sold and to whom: plans, add-ons and price points, trials, upgrades and downgrades with proration, usage-based and seat-based pricing, contract terms and renewals, quotes, and a self-service portal where the customer changes or cancels their own subscription.
0 — No subscription model; recurring charges are set up by hand per customer or per invoice.
3 — A recurring invoice or a fixed plan that repeats on a schedule, but no proration, no trials, no add-ons and no usage component.
5 — Plans with add-ons and trials, upgrades and downgrades with proration, renewals and cancellations handled by the system, and a customer portal for viewing and changing the subscription.
8 — Usage-based, tiered, volume and seat-based pricing with metering through an API, contracts with minimum terms, ramps and notice periods, quotes that convert into subscriptions, multiple currencies and price books, and the subscription history kept per customer.
10 — The commercial model lives in the product: hybrid pricing (commitments, prepaid credits, overage) without custom code, price changes rolled out to existing customers with grandfathering, entitlements exposed to the selling application, and every change to a subscription versioned and attributed.
The SaaS Founder
The captured feature pages show free trials with automatic conversion, upgrades and downgrades with day-exact proration, minimum terms with automatic renewal and notice-period calculation, coupons, and a whitelabel self-service portal with a cancellation button under § 312k BGB — that is plans, price changes and cancellations without a developer sprint, which is exactly what I run. Usage-based billing, multi-currency and multi-language are listed in the entry FLEX tier, but metering through an API, quotes that convert into subscriptions and price books are not described on the pages I read. 6 7 2 1
The Finance Lead
The whole lifecycle is modelled in the product: minimum terms, automatic renewal, notice periods with deadline calculation, trial periods that convert or end automatically, upgrades and downgrades prorated to the day, and a whitelabel self-service portal with a cancellation button built to § 312k BGB. Usage-based billing, multiple articles per contract and multiple currencies are on the feature list. I found no public information on metering through the API, ramps, quotes that convert into subscriptions, or a per-customer subscription history. 1 2 6 7
The Billing Engineer
Trials with automatic conversion or termination, mid-period upgrades and downgrades billed day-exact with proration credit, minimum terms, automatic renewal, per-contract notice periods, usage-based billing and multi-currency invoicing are all stated, and customers self-serve contracts, payment methods and cancellations through a whitelabel portal with a cancellation button. I found no public information on metering usage events through an API, seat or volume tiers, price books, entitlements for the selling application, or versioned subscription history per customer. 2 6 7
The Service-Business Owner
This is the core of my contract business: minimum terms, automatic renewal, notice periods and exact service periods per invoice line are configurable on the contract, upgrades and downgrades are prorated to the day, and a whitelabel self-service portal lets customers manage contracts and payment methods and cancel through a button built to German law. Usage-based billing, trials with automatic conversion, discount codes and multiple currencies are listed as features; I found no public information on metering through an API, quotes that convert into subscriptions, or a per-customer subscription history. 2 6 7
The Tax Adviser
Contracts carry multiple articles, minimum terms, notice periods and free-choice intervals billed in advance or arrears, upgrades and downgrades are prorated to the day, trials convert automatically, and usage-based billing with multi-currency support sits in the Flex features; the whitelabel self-service portal even ships the section 312k BGB cancellation button German consumer law demands. We found no public information on seat, tiered or volume price books, metering through the API, quotes converting into subscriptions, or versioned subscription history, which keeps it short of the top of the scale. 1 2 6 7
The Skeptic
The lifecycle on paper is real: minimum terms, notice periods with automatic deadline calculation, trials that convert or terminate automatically, mid-period upgrades and downgrades with day-exact proration, and a white-label customer portal whose cancellation button follows §312k BGB. Usage-based billing and multiple currencies appear in the feature list, but we found no public information on usage metering through the API, quote-to-subscription conversion, price books, or a versioned subscription history per customer. 1 2 6 7
Invoices & e-invoicing compliance
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How this is scored
Whether the invoices the product issues are legally valid where the customer is: mandatory invoice content, sequential numbering, credit notes and cancellations instead of edits, retention and archiving to GoBD, and structured e-invoices (XRechnung, ZUGFeRD/Factur-X, Peppol) for business customers and public bodies.
0 — No invoices; the product charges cards or sends payment requests and the seller writes invoices elsewhere.
3 — PDF invoices from a template, but numbering, mandatory content, corrections and retention are not described.
5 — Invoices with sequential numbering and the mandatory content stated, credit notes and cancellations instead of edits, invoices in several languages and currencies, and a documented archive.
8 — Structured e-invoices to EN 16931 issued as XRechnung or ZUGFeRD/Factur-X and sent through Peppol, GoBD-compliant numbering and unalterable archiving stated, invoice data exportable for a tax audit, and the e-invoicing mandates in named EU countries addressed.
10 — Invoicing that stands up in any audit it may face: e-invoicing to public bodies and businesses in several EU countries with the channels named, clearance and reporting models (France, Italy, Poland) supported where they apply, a Verfahrensdokumentation or equivalent offered, and every invoice traceable to the subscription event that produced it.
The SaaS Founder
ZUGFeRD and XRechnung creation is documented as law-conform since 2019, produced as hybrid PDFs with the XML embedded, cancellations and corrections pass as counter-bookings, GoBD-conform revision-safe archiving is stated, and the German B2B e-invoicing duty from 2025 is addressed directly. Sequential numbering, Peppol transport and the e-invoicing mandates of other EU countries are not covered on the pages I read, which is what keeps me from putting my whole nine-country invoice flow on it. 1 9 13 7 8
The Finance Lead
Invoices are issued as ZUGFeRD and XRechnung — a readable PDF with the XML embedded — and all data is archived GoBD-conform and audit-safe, with cancellations and corrections transferred as counter-bookings instead of edits and exact service periods printed on each line. The German B2B e-invoicing obligation from 2025 is addressed and the booking data exports to the accountant. I found no public information on Peppol delivery, sequential numbering, or e-invoicing mandates outside Germany. 1 6 9 13
The Billing Engineer
Invoices are issued as XRechnung and ZUGFeRD, described as hybrid PDFs with the XML embedded and law-conform since 2019, with GoBD-conform revision-safe archiving, exact service periods on every invoice line, and cancellations and corrections posted as counter-bookings instead of edits. The German 2025 B2B e-invoicing duty is addressed on the accounting-export page. I found no public information on Peppol sending, sequential numbering rules, or e-invoicing channels outside Germany. 1 9 13
The Service-Business Owner
XRechnung and ZUGFeRD are created automatically and described as law-conform since 2019, which is what my public-sector and business customers expect, and GoBD-conform revision-safe archiving is stated with corrections transferred as counter-bookings instead of edits. The German B2B e-invoicing obligation from 2025 is addressed and invoice data with documents goes to DATEV. I found no public information on Peppol transmission, sequential invoice numbering, or a Verfahrensdokumentation. 1 9 13
The Tax Adviser
Invoices are issued automatically as XRechnung and ZUGFeRD, as hybrid human-readable PDFs with the XML embedded — the formats the German B2B e-invoicing duty from 2025 calls for — cancellations and corrections are transferred as counter-bookings rather than edits, and archiving is stated GoBD-conform and revision-safe, with exact service periods per line and multi-language, multi-currency output. We found no public information on sequential numbering, Peppol transmission, or a Verfahrensdokumentation, so I stop short of the audit-proof grade. 1 2 7 8 9 13
The Skeptic
ZUGFeRD and XRechnung creation with the XML embedded in a readable PDF, revision-safe GoBD archiving, cancellations and corrections booked as counter-entries rather than edits, and the German 2025 B2B e-invoicing duty addressed make a credible German invoicing record. We found no public information on Peppol transmission, sequential numbering, EN 16931 conformance, or a Verfahrensdokumentation, so the formats are evidenced while the transmission channels and audit scaffolding are not. 1 7 9 13
Cross-border VAT & tax handling
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How this is scored
How the product gets tax right when the seller sells across borders: VAT rates per country and product type, reverse charge for business customers with VAT ID validation (VIES), the EU One-Stop-Shop, US sales tax — or, for a merchant of record, which tax liability it takes on in its contract and which it leaves with the seller.
0 — No tax handling; the seller types the rate on every invoice.
3 — One configurable VAT rate or a manual rate table, with no customer-location logic and no VAT ID check.
5 — Tax rates applied by customer country and status, reverse charge for business customers with a VAT ID field, and tax shown correctly on invoices and in reports.
8 — Automatic VAT per country and product type, VIES validation of VAT IDs, OSS reporting data, evidence of customer location kept, US sales tax through a named engine — or a merchant-of-record contract that states the tax liability it assumes and in which countries.
10 — Tax is discharged and evidenced: filings or filing data for OSS and the countries sold into, rate changes maintained by the vendor with a stated process, tax decisions per invoice explainable, and the division of liability between seller and vendor written into the terms.
The SaaS Founder
The accounting-export page names reporting for the Mini-One-Stop-Shop (MOSS/OSS) and the Zusammenfassende Meldung, and a VAT-ID check appears as an extra in the FLEX two tier; a blog article walks through reverse-charge bookings. For selling into nine countries I still miss documented automatic VAT per country and product type, a named VIES validation, and who keeps the evidence of customer location. 13 2 10
The Finance Lead
A VAT ID check, reporting data for the German summary return (ZM) and for MOSS/OSS on EU digital services are documented, and the vendor's own guidance covers reverse charge for EU services. I found no public information on automatic VAT rates per customer country and product type, VIES as the named validation source, or evidence of customer location being kept on file. 2 10 13
The Billing Engineer
The feature list names VAT ID checking, the accounting export carries reporting for the German ZM summary and the MOSS/OSS digital-services scheme, and the vendor publishes a booking guide for reverse-charge invoices. I found no public information on automatic VAT rates per country and product type, a named VIES validation, or US sales tax. 2 10 13
The Service-Business Owner
The pages show reporting for OSS/MOSS and for the German ZM summary report covering EU supplies, and a VAT ID check (USt-ID-Prüfung) is included from the second Flex tariff upward; a vendor article also walks through reverse-charge booking for EU services. I found no public information on automatic VAT rates per country and product type, VIES validation, or US sales tax. 2 10 13
The Tax Adviser
The upper Flex tier adds a VAT ID check, and the export produces Zusammenfassende Meldung and MOSS/OSS reporting data for EU digital services — genuinely useful for the filings. We found no public information on automatic VAT rates per customer country and product type, VIES validation by name, stored evidence of customer location, or any non-EU sales tax handling, so this stays at mid scale. 2 13
The Skeptic
A VAT ID check, reporting for both the Zusammenfassende Meldung and MOSS/OSS, and the vendor's own guidance on reverse-charge bookings put cross-border VAT on the map. We found no public information on automatic VAT rates per country and product type, on VIES validation by name, or on stored evidence of customer location. 2 10 13
Payment collection, dunning & portability
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How this is scored
How invoices turn into money: which payment providers and methods the product works with, SEPA direct-debit mandates, automatic retries and dunning sequences, payment reconciliation, collections handover — and whether the seller can move subscriptions and stored payment details to another provider.
0 — No collection; invoices are sent and payment is chased by hand.
3 — One built-in payment provider with card payments, and failed payments reported but not retried or chased.
5 — Several payment providers or methods including SEPA direct debit with mandates, automatic retries of failed payments, dunning emails with configurable steps, and payments matched to invoices.
8 — Gateway-agnostic collection across named providers, smart retries and card updaters, dunning with escalation and service suspension rules, bank-transfer reconciliation, a handover to a collection agency, and recovery reported.
10 — Collection is portable and measurable: subscriptions and payment tokens importable and exportable with a documented migration path, routing across providers per country or method, recovered revenue reported per dunning step, and no lock-in to the vendor's own payment service stated in the terms.
The SaaS Founder
Collection runs across named providers — SEPA, Stripe, Adyen, Unzer or PayPal, with direct debits either self-collected or handed to a provider — and the dunning pages show unlimited escalation levels with individual texts, the original invoice attached, and immediate email delivery in every tariff, with returns processed automatically via finAPI account reconciliation. Smart retries of failed cards, card updaters, a collection-agency handover and recovery reported per step are not described on the pages I read, and that retry gap is where my churn would leak. 11 12 7 13 1
The Finance Lead
Collection is provider-flexible — SEPA direct debit collected in-house or handed to a provider, plus Stripe, Adyen, Unzer and PayPal — with bank reconciliation via finAPI and return debits processed automatically. Dunning is multilevel and automatic, with unlimited escalation stages, individual texts per stage, the original invoice attached, and it is included in every tariff. I found no public information on smart retries, card updaters, service suspension rules, handover to a collection agency, or export of stored payment details. 1 7 11 12 13
The Billing Engineer
Collection is documented gateway-agnostic across named providers — SEPA, Stripe, Adyen, Unzer and PayPal — with direct debit either self-collected through online banking or handed to a provider, and return debits processed automatically through finAPI account matching. Dunning is multi-step in every tariff with unlimited escalation levels, individual texts per level and the original invoice attached, and migrating existing contracts in is offered as a service. I found no public information on smart retries or card updaters, a collection-agency handover, or a documented path to move subscriptions and stored payment details to another provider. 7 11 12 13
The Service-Business Owner
Collection runs across named providers — SEPA, Stripe, Adyen, Unzer or PayPal — with direct debits either collected through my own banking software or handed automatically to a provider, and multi-step automatic dunning with unlimited escalation levels and individual texts is included in every tariff. Return debits are processed automatically through the finAPI bank match and bookings can go to individual debtor accounts. I found no public information on automatic payment retries, card updaters, a handover to a collection agency, or exporting stored payment details to another provider. 7 11 12 13
The Tax Adviser
Collection runs across named providers — SEPA, Stripe, Adyen, Unzer, PayPal — or self-collection through the seller's own banking software, with return debits processed automatically through the finAPI account match, and dunning is multi-step and automatic with unlimited escalation levels, individual texts per level and the original invoice attached. We found no public information on SEPA mandate management, smart retries, card updaters, suspension rules, a collection-agency handover, or moving subscriptions and stored payment details to another provider. 1 7 11 12 13
The Skeptic
Dunning is documented in detail — automatic, unlimited escalation levels with individual texts per level, the original invoice attached, and returned direct debits processed via finAPI — and the seller chooses between SEPA self-collection and Stripe, Adyen, Unzer or PayPal. We found no public information on automatic retries or card-account updaters, service-suspension rules, a handover to a collection agency, or a documented path for moving stored payment details to another provider. 1 7 11 12 13
Revenue reporting & accounting handoff
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How this is scored
What finance gets out of billing: MRR, ARR, churn and cohort reporting, revenue recognition and deferred revenue, the export or sync to the accounting system and to DATEV, CRM and data-warehouse integrations, an API and webhooks, and a complete export of customer and subscription data.
0 — No reporting and no export beyond downloading individual invoices.
3 — A revenue overview and a CSV export of invoices, with no subscription metrics and no accounting integration.
5 — Subscription metrics (MRR, churn) on a dashboard, an export or sync to at least one named accounting tool, and a documented API with webhooks.
8 — Revenue recognition with deferred revenue schedules, a DATEV export or booking-ready journal for the ledger, native CRM and accounting integrations named, MRR movements explainable per customer, and a full data export documented.
10 — Billing is the system of record for revenue: recognition to IFRS 15 / ASC 606 stated, month-end close supported with reconciled reports, data-warehouse sync, audit trail of every financial event, and a complete export of customers, subscriptions and invoices that a successor system can import.
The SaaS Founder
The DATEV connection has been certified since 2024 over the Buchungsdatenservice 2.0 with invoice PDFs and booking records pushed together, passive revenue deferral is calculated automatically (the vendor's own example splits a 1,200 EUR annual fee into 200 EUR in the first month and 100 EUR in each following month), and HubSpot, Lexware, Zapier, a REST API with OpenAPI and webhooks on contract, payment, cancellation and dunning events are all named. I found no public information on MRR, churn or cohort reporting, so I could not run my board pack from it. 13 14 6
The Finance Lead
The accounting handoff is the strongest part: passive revenue deferral is calculated and dissolved month by month straight into the DATEV export — a 1.200 EUR annual fee becomes 200 EUR in October and 100 EUR in each following month — through a certified direct connection to the DATEV data centre, with invoice PDFs and booking records pushed together, individual debtor accounts or a central receivables account, and a Lexware CSV alternative. A REST API with OpenAPI specification and webhooks for contract start, payment, cancellation and dunning is documented, plus a JSON data export. I found no public information on MRR, ARR or churn reporting, and CRM connections run through Zapier. 6 7 13 14
The Billing Engineer
Finance gets a certified direct DATEV connection on booking-data-service 2.0 since early 2024, invoice PDFs pushed together with the booking records, automatic passive revenue deferral released month by month, postings to individual debtor accounts or a central receivables account, Lexware CSV, ZM and OSS reporting, and a REST API documented with OpenAPI plus webhooks on contract start, payment, cancellation and dunning. I found no public information on MRR, ARR or churn metrics, data-warehouse sync, or a complete export documented for a successor system to import. 6 13 14
The Service-Business Owner
This is where the product shines for a German service firm: a certified direct connection to the DATEV computing centre since 2024 via the Buchungsdatenservice 2.0 standard, automatic passive revenue deferral with a worked example splitting a 1.200 EUR annual fee into 200 EUR and eleven monthly 100 EUR amounts, plus a Lexware export and a JSON data export. A REST API with OpenAPI specification and webhooks for contract start, payment, cancellation and dunning is documented, and HubSpot and Mailchimp are named integrations. I found no public information on MRR, churn or cohort metrics. 7 13 14
The Tax Adviser
Finance gets a DATEV-certified direct connection on Buchungsdatenservice 2.0 live since 2024, invoice PDFs transmitted with the bookings, postings to individual debtor accounts or a central receivables account, and automatic passive revenue accrual released time-apportioned — the deferred-revenue work I otherwise see done by hand at year end — plus Lexware CSV, a documented REST API with OpenAPI and webhooks, and a JSON data export. We found no public information on MRR, churn or cohort metrics, recognition to IFRS 15 or ASC 606, or data-warehouse sync. 6 7 13 14
The Skeptic
This is the strongest area: a DATEV connection certified since 2024 on Buchungsdatenservice 2.0, invoice PDFs pushed together with the booking records, automatic passive revenue deferral with time-proportional release, a Lexware CSV export, HubSpot, webhooks and a documented REST API with OpenAPI specification. The SaaS metrics side is undocumented — we found no public information on MRR, ARR or churn reporting, which is what a finance team will ask for next. 6 7 13 14
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where customer, invoice and payment data are hosted, and who the subprocessors are (hosting, payment providers, tax engines, email delivery). Independently sourced by the sovereignty pipeline; billing data is personal and financial at once, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (tax engine, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.
The SaaS Founder
Hosting sits in a TÜV-certified data centre in Nuremberg with the stated position that no data is passed to third countries, the contracting entity is the German Luminea IT Services GmbH (Amtsgericht München, HRB 233747) under German law and in private shareholder ownership, the terms make a data-processing agreement obligatory and document return and deletion after termination. The privacy policy names website subprocessors including US providers (HubSpot chat and marketing, Wordfence with standard contractual clauses stated), and the optional Stripe and PayPal integrations carry US exposure with Adyen and Unzer as EU alternatives; I found no public information on ISO 27001 or SOC 2 certification or a full product-chain subprocessor list. 1 4 5 6 3
The Finance Lead
Fakturia comes from a Munich-registered German GmbH that describes itself as privately held without foreign investors, and runs in a TÜV-certified Nuremberg data centre with no data transfer to third countries stated. The terms require a data processing agreement and document data return and deletion after termination. I found no public information on ISO 27001 or SOC 2 certifications or a subprocessor list covering the billing chain itself, and the vendor's own website uses US providers such as HubSpot chat and Wordfence (standard contractual clauses stated for the latter). 1 3 4 5 6 13
The Billing Engineer
The chain is documented as German: Luminea IT Services GmbH with a Munich commercial-register entry and private ownership, hosting in a TÜV-certified Nuremberg data centre with a private-cloud option on the vendor's own infrastructure, a contractual data-processing agreement obligation, and return and deletion of data after termination. The privacy policy names processors with locations, including US ones for website chat and security, while another capture states no data is passed to third countries, and the pages give different signals on scope. I found no public information on ISO 27001 or SOC 2 certification for the product, or a formal subprocessor list for the billing chain itself. 3 4 5 6 13
The Service-Business Owner
The contracting entity is a German GmbH registered at Amtsgericht München (HRB 233747), privately owned without foreign investors, hosting runs in a TÜV-certified data centre in Nuremberg with the statement that no data is passed to third countries, and the terms require a data processing agreement and provide for return and deletion after termination. However, the privacy policy names US providers such as HubSpot and Wordfence for the vendor's own website, Stripe and PayPal are optional payment integrations, and I found no public information on ISO 27001 or SOC 2 certification or a formal subprocessor list for the platform chain. 1 3 4 5 6
The Tax Adviser
The chain is German and stated as such: Luminea IT Services GmbH of Sauerlach (HRB 233747, Amtsgericht München), privately held without foreign investors, hosting in a TÜV-certified Nuremberg data centre with the statement that no data is passed to third countries, a data processing agreement required by the terms, and return and deletion after termination documented. The website itself names US providers in its own chain — HubSpot for chat and marketing, Wordfence for security — and we found no public information on ISO 27001 or SOC 2 certifications or a formal subprocessor list for the product. 1 3 4 5 6 13
The Skeptic
German hosting in a TÜV-certified Nuremberg data centre with the stated "Keine Datenweitergabe in Drittstaaten", a privately held German GmbH under HRB 233747 at Amtsgericht München, private-cloud operation as an option, and return-and-deletion duties after termination give this more European substance than most of the field. The visible chain stops short of the database: the privacy policy names only website tooling — HubSpot and Defiant in the US among them — while the terms require a data processing agreement without publishing one, and we found no public information on a product-level subprocessor list or ISO 27001/SOC 2 certification. 1 3 4 5 6 13
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: platform fee, percentage of billed revenue or per-invoice fees, which modules (revenue recognition, e-invoicing, tax, extra gateways) cost extra, overage above a revenue band, setup and minimum term, and the merchant-of-record fee where it applies.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with billed revenue, invoices or modules is unclear.
5 — Tiers are public with their main inclusions and revenue bands, but at least one commonly needed piece (e-invoicing, revenue recognition, extra gateways, overage) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (revenue percentage, per invoice, per subscriber), overage and add-ons listed, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given billed revenue, invoice volume and module set, with every add-on, setup, support and payment or merchant-of-record fee and the cancellation and data-return terms published.
The SaaS Founder
The FLEX series is unusually computable: 0 € base fee with a 1,9% monthly net-revenue fee (2,4% in FLEX two), 3 users included and each further user at 25,- € per month, 7.500 API calls included and further calls at 0,004 €, prices net plus statutory VAT, monthly cancellation with four weeks' notice, and a 1.200 EUR one-time optional onboarding. What I cannot compute from the captured pages are the prices of the Business and Enterprise tariffs, and the stated switch from FLEX to Business only after 36 months, with no direct data migration into Enterprise, is a constraint I have to price in. 2 6 7
The Finance Lead
For the FLEX series the annual cost is computable: no base fee, 1,9% or 2,4% of monthly net revenue depending on tier, each additional user 25,- € a month, API calls beyond the included 7.500 at 0,004 € each, all prices net of statutory VAT, monthly with four weeks' notice, and an optional one-time 1.200 EUR onboarding. I found no public information on prices for the Business and Enterprise tariffs or on payment-provider pass-through fees, so a full-range computation is not possible from these pages. 2 6
The Billing Engineer
The Flex series is computable from the public page: 0 € Grundgebühr with a monthly net-revenue fee of 1,9% (Flex one) or 2,4% (Flex two), three included users with each further user at 25,- € / Monat, 7.500 API-Aufrufe / Monat included with extras at 0,004 € / Aufruf, premium onboarding at 1.200 EUR einmalig, prices net plus statutory VAT, monthly cancellation on four weeks' notice, and the page dated August 2026. Dunning, ZUGFeRD/XRechnung and the DATEV interface sit inside the listed tariffs rather than as unpriced add-ons. The Business and Enterprise tiers set term, amount and payment per order sheet, so their cost is not publicly derivable. 2 5 11
The Service-Business Owner
The Flex series is fully computable: "0 € monatliche Grundgebühr" with a "1,9% mtl. Nettoumsatz-Gebühr" in Flex One, "2,4% mtl. Nettoumsatz-Gebühr" in Flex two, "Jeder weitere Benutzer 25,- € / Monat", "zusätzliche API-Aufrufe mit 0,004 € / Aufruf", all prices net plus VAT, monthly plans cancellable with four weeks' notice, an optional Premium Onboarding at 1.200 EUR one-time, and a free sandbox without credit card. What I cannot compute from the pages is the Business and Enterprise series, for which I found no public prices — and the switch from Flex to Business is only possible after 36 months. 2 13
The Tax Adviser
The Flex series is fully computable: 0 € base fee with 1,9% or 2,4% of monthly net revenue, three users included, each further user 25 € per month, 7,500 API calls included with additional calls at 0,004 € each, prices net plus statutory VAT, optional premium onboarding at 1,200 EUR one-time, and monthly cancellation on four weeks' notice. The Business and Enterprise tariffs are priced per order sheet rather than publicly, and a move from Flex to Business is possible only after 36 months, so the real annual cost is derivable for the Flex series alone. 2 5 7 11
The Skeptic
The FLEX series is publicly computable: "0 € monatliche Grundgebühr" with "1,9% mtl. Nettoumsatz-Gebühr" (FLEX two: "2,4% mtl. Nettoumsatz-Gebühr"), "Jeder weitere Benutzer 25,- € / Monat", "0,004 € / Aufruf" beyond 7.500 API calls a month, all prices net of VAT, monthly cancellable with four weeks' notice, plus an optional 1.200 EUR onboarding. The Business and Enterprise tariffs — the ones with the full feature set and unlimited API — are priced per individual order sheet, and a switch from FLEX to Business is only possible after 36 months, so read that gap before signing. 2 5 7 11
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined ⚠ unverified | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 1 Report an error |
Questions about Fakturia
Is Fakturia European?
Yes. whats-best.ai classifies Fakturia as EU-Made.
Where does Fakturia store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Fakturia have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Fakturia?
As of 28 Oct 2026, the panel rates Chargebee (3.5/5), Younium (3.5/5) and Stripe Billing (3.5/5) highest among the other 12 Billing & Invoicing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Younium (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Fakturia alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data residency, Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. Stripe and PayPal are optional payment integrations the customer selects ("flexibel je nach Wunsch-Provider"), with EU alternatives Adyen and Unzer available and hosting in a German data centre; no formal subprocessor list or DPA excerpt was captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 10 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 legal fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 product fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (14)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.fakturia.de Checked 26 Oct 2026 Details →
- 2 Pricing page www.fakturia.de Checked 26 Oct 2026 Details →
- 3 Privacy policy www.fakturia.de Checked 26 Oct 2026 Details →
- 4 Legal notice www.fakturia.de Checked 26 Oct 2026 Details →
- 5 Terms of service www.fakturia.de Checked 26 Oct 2026 Details →
- 6 Plans, pricing models & subscription lifecycle — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 7 Plans, pricing models & subscription lifecycle — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 8 Invoices & e-invoicing compliance — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 9 Invoices & e-invoicing compliance — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 10 Cross-border VAT & tax handling — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 11 Payment collection, dunning & portability — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 12 Payment collection, dunning & portability — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 13 Revenue reporting & accounting handoff — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →
- 14 Revenue reporting & accounting handoff — found from sitemap www.fakturia.de Checked 26 Oct 2026 Details →