Plans, pricing models & subscription lifecycle
How this is scored
How the product models what is sold and to whom: plans, add-ons and price points, trials, upgrades and downgrades with proration, usage-based and seat-based pricing, contract terms and renewals, quotes, and a self-service portal where the customer changes or cancels their own subscription.
0 — No subscription model; recurring charges are set up by hand per customer or per invoice.
3 — A recurring invoice or a fixed plan that repeats on a schedule, but no proration, no trials, no add-ons and no usage component.
5 — Plans with add-ons and trials, upgrades and downgrades with proration, renewals and cancellations handled by the system, and a customer portal for viewing and changing the subscription.
8 — Usage-based, tiered, volume and seat-based pricing with metering through an API, contracts with minimum terms, ramps and notice periods, quotes that convert into subscriptions, multiple currencies and price books, and the subscription history kept per customer.
10 — The commercial model lives in the product: hybrid pricing (commitments, prepaid credits, overage) without custom code, price changes rolled out to existing customers with grandfathering, entitlements exposed to the selling application, and every change to a subscription versioned and attributed.
The Tax Adviser
Contracts carry multiple articles, minimum terms, notice periods and free-choice intervals billed in advance or arrears, upgrades and downgrades are prorated to the day, trials convert automatically, and usage-based billing with multi-currency support sits in the Flex features; the whitelabel self-service portal even ships the section 312k BGB cancellation button German consumer law demands. We found no public information on seat, tiered or volume price books, metering through the API, quotes converting into subscriptions, or versioned subscription history, which keeps it short of the top of the scale. 1 2 6 7