Cloud Telephony (VoIP & Cloud PBX)
Ringover
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by BJT Partners SAS · www.ringover.de
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Ringover at a glance
- Vendor
- BJT Partners SAS
- Headquarters
- Not stated on the vendor’s pages as of 5 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 5 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 5 Nov 2026
- Panel verdict
- The AI panel rates Ringover 3/5, the mean of 6 judges. Ringover is a cloud phone system with call-centre and AI call analysis from SAS BJT Partners – Ringover Group of Montrouge, France. how scores are made
- As of
- Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Ringover is a cloud phone system with call-centre and AI call analysis from SAS BJT Partners – Ringover Group of Montrouge, France. Its best marks come in the contact centre, where scores run 7 to 7: a power dialer and call robot, listen-in, whisper and barge-in, a real-time dashboard with per-agent statistics, and Empower AI transcription and summaries are documented. Integration and administration is next at 6 to 7, crediting a REST API with a downloadable OpenAPI specification, webhooks and SCIM 2.0 provisioning from Okta or Microsoft Entra ID, plus CRM click-to-call and call archiving. Apps and devices is the weakest product area at 3 to 4 — the captured pages name no device makers, provisioning process or Microsoft Teams calling — and calling and routing spans 4 to 6, with no public information on emergency calls with caller location or voicemail-to-email. Judges did not split sharply; sovereignty spans 5 to 7, higher scores crediting the vendor's own Paris data centres with hosting not subcontracted, lower ones wanting a data processing agreement and subprocessor detail. No prices appear on the public pages.
Speaks for it
- Contact-centre capability is documented end to end: power dialer and call robot for automated call and SMS campaigns, listen-in, whisper and barge-in, a real-time dashboard with per-agent statistics, and Empower AI transcriptions and summaries.
- An unusually open integration surface: a documented REST API with downloadable OpenAPI specification, webhooks, seven permission categories per API key, and SCIM 2.0 provisioning from Okta or Microsoft Entra ID.
- CRM integrations are documented for click-to-call, caller data popping on inbound calls, and automatic archiving of calls and recordings into the contact record.
- Operator-grade network facts are published: ARCEP telephone-provider classification since 2005, a self-managed RIPE network (AS201188) with redundant IP transit, interconnects with Orange, SFR, COLT and BICS, DTLS-SRTP call encryption, a 99.95% availability figure and a 4.45 MOS.
- The captured pages state that customer data is hosted in the vendor's own Paris data centres and that hosting is not passed to a subcontractor.
Held against it
- Apps and devices scores 3 to 4: the captured pages name no device makers or auto-provisioning process, and we found no public information on Microsoft Teams calling or the company number on outgoing mobile calls.
- Calling and routing has unverified gaps: we found no public information on emergency calls with caller location, voicemail-to-email, number blocks, or how long number porting takes.
- Compliance assurance is partly unevidenced: we found no public information on ISO 27001 or comparable certification, SLA credits behind the 99.95% figure, a public status page, toll-fraud protection, or retention and consent for recordings.
- The sovereignty chain is only partly evidenced: no published data processing agreement, and no subprocessor detail for AI transcription, SMS, support or payment appears.
- Pricing transparency scores 0 to 2: no per-user, per-plan, number or per-minute prices appear, and the free trial's terms are not stated.
Best for
- You run a sales or support team that needs a ready contact centre — power dialing, campaign automation, live coaching and per-agent statistics earned the highest scores anywhere on the table.
- Your agents work software-first, calling from browsers (Chrome, Safari or Firefox) and iOS or Android apps rather than a desk-phone fleet.
- You build on APIs: the documented REST API, webhooks and SCIM 2.0 provisioning from Okta or Microsoft Entra ID suit teams integrating telephony into their own CRM or tooling.
- You want a French-registered vendor whose captured pages state hosting in its own Paris data centres with hosting not passed to a subcontractor.
Avoid if
- You are replacing a German multi-site PBX — the judges found no public information on emergency calls to 110/112 with registered location, call pickup, holiday routing or the porting timeline.
- Your office depends on desk-phone fleets or Microsoft Teams calling — ask the vendor: the public pages we read do not show it
- You need certified assurance before signing — we found no public information on ISO 27001, SLA credits or a public status page with incident history, and network and compliance scores span 5 to 6.
The scores
| Criterion | Panel median |
|---|---|
| Calling, numbers & call routing | 3 of 5 |
| Apps, desk phones & Microsoft Teams | 2 of 5 |
| Call centre, analytics & AI | 3.5 of 5 |
| CRM integration, API & administration | 3.5 of 5 |
| Reliability, call security & telecoms compliance | 3 of 5 |
| European sovereignty | 3 of 5 |
Calling, numbers & call routing
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How this is scored
What the phone system does with a call: local geographic numbers in the customer's own area code and in other countries, number blocks and porting of existing numbers, extensions, IVR menus, queues, ring groups and hunt groups, time-based and holiday routing, call forwarding and transfer, voicemail to email, fax to email, conference calls, call recording, call park and pickup, busy lamp fields, caller ID per user or team, and emergency calls (110 and 112) with the caller's location.
0 — Places no phone calls on the public telephone network; a chat or meeting tool with internal calling only.
3 — Phone numbers and extensions with forwarding and voicemail; IVR, queues, time-based routing and porting are basic or not described.
5 — Local numbers in the customer's area code with porting documented, IVR menus, queues and ring groups, time-based and holiday routing, voicemail to email, call transfer and pickup, call recording, fax or fax to email, and emergency calling described.
8 — Number blocks and international numbers in many countries, a visual call flow editor, skills or priority routing, call park and busy lamp fields, recording rules per user or queue with consent announcements, emergency calls with a registered location per user or site, and the porting process and its timelines documented.
10 — Call handling a large multi-site company runs on: every feature above with number provisioning and porting by API, routing by caller data from the CRM, location-aware emergency calling for home offices, and the full feature set documented per plan with its limits.
The Office Manager
Porting is advertised as free, and IVR menus, custom greetings in sixteen languages, call groups with hold music, time-based routing, recording and fax are described, plus unlimited calls to over 110 destinations and numbers in 65 countries. We found no public information on voicemail or voicemail to email, emergency calls to 110 and 112, call park or pickup, and the porting timeline itself is not stated — a gap that matters for switching off our old box without losing the letterhead number. 1 2 3
The IT Administrator
IVR, call groups routed by competence, time-based routing, free number porting, call recording, fax with unlimited receiving, and landline or mobile numbers in 65 countries with unlimited calls to over 110 destinations are all documented. We found no public information on emergency call handling with a registered location, voicemail-to-email, call pickup or holiday routing, which a German multi-site operation cannot do without. 2 3
The Contact Centre Lead
Free number porting, IVR with announcements in sixteen languages, call groups by competency, time-based routing, call recording and fax with unlimited receiving are all described, and landline and mobile numbers in 65 countries would cover our German and English hotline. We found no public information on emergency calls (110/112) with location, voicemail to email, call park and pickup or a visual call-flow editor, so I place it just above the middle of the range. 2 3
The Inside Sales Lead
For my DACH team the core is documented: virtual landline and mobile numbers in 65 countries, free number porting, IVR, call groups and time-based routing, call recording, conference calls, and fax with unlimited receiving. But we found no public information on voicemail-to-email, number blocks, busy-lamp fields, call park, or emergency calling with a registered location, so it stays below the level I'd hand a multi-site buyer. 1 2 3
The Data Protection Officer
IVR, call groups, time-based routing, call recording, fax with unlimited receiving and conference calls are documented, porting is described as free, and landline and mobile numbers are offered in 65 countries — enough to structure incoming lines for six practices. We found no public information on voicemail delivery, number blocks, or emergency calling with caller location, which I would want in writing before switching patient lines. 2 3 5
The Skeptic
Numbers in 65 countries with free number porting, IVR, call groups routed by competence, queues with royalty-free hold music and VIP skip-the-line, time-based routing, recording, and fax with unlimited receiving — the core is there. But I found no public information on emergency calls with the caller's location, voicemail to email, number blocks, or how long porting in and back out actually takes; "first calls after only 3 minutes" is activation, not porting. 1 2 3 7
Apps, desk phones & Microsoft Teams
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How this is scored
Where the calls are made and taken: desktop and mobile softphone apps, a browser client, presence, desk phones and DECT handsets from named makers (Yealink, Snom, Gigaset, Poly, Cisco) provisioned automatically, devices for sale or rent, the mobile phone as an extension with the company number shown, fixed-mobile convergence, Microsoft Teams calling through Direct Routing or Operator Connect, headset support, and the apps' ratings and update notes.
0 — No app and no device support; calls only through hardware the customer configures by hand.
3 — A softphone or mobile app; desk phones, Teams calling and the company number on mobile are basic or not described.
5 — Desktop, mobile and browser apps with presence, desk phones from named makers provisioned automatically, the company number shown on outgoing mobile calls, call handover between devices, and a Microsoft Teams integration or connector.
8 — A list of supported desk and DECT phones with auto-provisioning documented, devices sold or rented, Microsoft Teams calling through Direct Routing or Operator Connect with certification stated, fixed-mobile convergence with a SIM or mobile network, and app features documented per platform.
10 — Every endpoint a workforce uses, managed from one place: desk, DECT, mobile, browser and Teams with feature parity stated, device fleet management and firmware updates from the portal, and the app's accessibility and offline behaviour documented.
The Office Manager
iOS, Android and browser calling from Chrome, Safari or Firefox are documented, and existing IP telephones are said to work with the cloud service. We found no public information on desk phone makers, automatic provisioning, Microsoft Teams calling, or the company number shown on outgoing mobile calls, so I cannot confirm our desk phone fleet survives the move. 1 2 3
The IT Administrator
Desktop, iOS, Android and WebRTC browser calling are documented, plus a general statement that existing IP phones can be used with the cloud telephony. We found no public information on DECT handsets, desk phones from named makers, automatic device provisioning, fixed-mobile convergence, or Microsoft Teams calling through Direct Routing or Operator Connect. 2 3
The Contact Centre Lead
Web, iOS and Android apps, browser calling via WebRTC from Chrome, Safari or Firefox, and use of my own IP phones are documented, which covers a software-only team like mine. We found no public information on desk phones from named makers with automatic provisioning, devices for sale or rent, Microsoft Teams calling, or showing the company number on outgoing mobile calls. 2 3
The Inside Sales Lead
iOS and Android apps plus browser calling over WebRTC with no installation are documented, and generic IP-phone support is mentioned. We found no public information on desk phones from named makers with auto-provisioning, Microsoft Teams calling, or whether the mobile app shows the company number on outgoing calls — the last one is exactly what my reps need at trade fairs. 1 2 3
The Data Protection Officer
Calls run from iOS and Android apps, from any browser via WebRTC with click-to-call in Chrome, Safari and Firefox, and on existing IP phones via SIP, with desktop notifications. The captured pages name no device makers or auto-provisioning process, and we found no public information on Microsoft Teams calling or fixed-mobile convergence, so a practice standardised on Teams or desk phone fleets has little to plan on. 2 3 5
The Skeptic
iOS and Android apps, browser calling over WebRTC from Chrome, Safari or Firefox, and one sentence saying you can use your IP phones — no makers named, no provisioning process, no devices for sale or rent. I found no public information on Microsoft Teams calling, the company number shown on outgoing mobile calls, DECT handsets, presence, or call handover between devices. 1 2 3
Call centre, analytics & AI
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How this is scored
How a team that lives on the phone is run: ACD queues with skills and priorities, agent states and wrap-up time, a wallboard, live monitoring with listen, whisper and barge, callbacks instead of waiting, outbound and power dialers, call statistics and reports per agent and queue, missed-call handling, AI transcription, summaries and sentiment, an AI receptionist or voicebot, and SMS or WhatsApp beside calls.
0 — No queues or call statistics of any kind; calls ring until someone answers.
3 — A simple queue and a call history; agent states, live monitoring, reports and AI features are basic or not described.
5 — Queues with agent log-in and log-out, wrap-up time, a wallboard or live view, call statistics per agent and queue, missed-call lists with callback, call recording for coaching, and AI transcription or summaries offered.
8 — Skills-based routing, listen, whisper and barge, callback in queue, outbound or power dialers, scheduled and exportable reports, AI transcription, summaries and sentiment with the languages listed, an AI receptionist or voicebot, and SMS or messaging channels beside calls.
10 — A contact centre that replaces a separate suite: workforce management and quality scoring, omnichannel routing, real-time AI coaching, and every AI feature documented with its model provider, data handling and an opt-out.
The Office Manager
Call groups by competence, live monitoring with listen, discreet intervention and barge-in, a real-time dashboard with per-employee statistics, a power dialer with automated call and SMS campaigns, and AI call analysis and summaries make this a genuine call-centre offering for the deadline weeks. We found no public information on wrap-up time, callback from the queue or an AI receptionist. 1 2 3 5
The IT Administrator
Live listening, discreet intervention and barge-in, power and auto dialers, automated call and SMS campaigns, a real-time dashboard with per-agent statistics, and Empower AI call analysis with summaries are documented, with WhatsApp, callbacks and transcriptions named as API modules. We found no public information on agent states, wrap-up time, missed-call callback lists, sentiment with listed languages or an AI receptionist. 1 3 5
The Contact Centre Lead
Listen-in, whisper and barge-in for coaching, a real-time dashboard of ongoing calls, per-agent performance statistics, a power dialer and call-robot campaigns, SMS and Empower AI summaries and transcriptions are all documented — that covers my wallboard, my new-agent training and my wish for untyped call summaries. We found no public information on agent states and wrap-up time, scheduled exportable reports, a caller-facing callback offered while waiting in queue, or an AI receptionist, so it stops short of the top band. 1 3 5
The Inside Sales Lead
This is strong for a sales floor: a power dialer and an automated call robot, call and SMS campaigns, a real-time dashboard, listen-in and barge-in for coaching, per-agent performance statistics, VIP queue skip, callbacks, SMS and WhatsApp channels, and the Empower AI suite with call analysis and summaries. We found no public information on agent states and wrap-up time, sentiment with listed languages, or an AI receptionist, which keeps it a notch below the top of the contact-centre bracket. 1 2 3 5
The Data Protection Officer
Live dashboards, listen-in, discreet coaching and barge-in, a power dialer and an auto dialer, per-agent statistics and AI transcription, summaries and call analysis under the Empower brand are documented, with SMS and WhatsApp beside calls. For the file on recorded patient conversations, we found no public information on which model writes the transcripts, where it processes, or what consent announcement and retention period apply. 1 2 3 5
The Skeptic
Queues, a real-time dashboard of running calls, per-agent performance statistics, listen-in and barge-in for coaching, a power dialer plus a call robot for automated call and SMS campaigns, and AI transcription and summaries under the Empower name — a genuine contact centre sold as separate sales and support options. I found no public information on agent states and wrap-up time, scheduled and exportable reports, sentiment with its languages, or an AI receptionist; WhatsApp appears only in the API module list. 1 2 3 5 7
CRM integration, API & administration
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How this is scored
How the phone system fits the company: integrations with CRM and helpdesk tools (Salesforce, HubSpot, Pipedrive, Zendesk, Microsoft Dynamics) with click-to-call, caller pop-ups and automatic call logging, a documented REST API and webhooks for call events, SIP trunks for an existing PBX and bring-your-own-carrier, an admin portal with roles, single sign-on (SAML) and SCIM, two-factor authentication, multi-site and multi-company set-up, bulk user import, audit logs, and partner or reseller accounts.
0 — No integrations and no administration beyond one login per number.
3 — A web portal to manage users and numbers and one or two integrations; the API, roles and SSO are basic or not described.
5 — Integrations with the common CRM and helpdesk tools with click-to-call and call logging, a documented REST API and webhooks, an admin portal with roles, two-factor authentication, several sites in one account, and SIP trunking or a connection to an existing PBX.
8 — Caller pop-ups and call data written to the CRM record, an API covering users, numbers, routing and call records, single sign-on (SAML) and SCIM provisioning, audit logs, bulk import and templates, partner or reseller accounts with sub-customers, and SIP trunks documented for named PBX systems.
10 — Administration that scales across many sites and companies: every setting reachable by API with parity stated, granular roles per site and team, SSO enforced with SCIM, audit logs exportable to a SIEM, and a partner portal with white-label and separate billing.
The Office Manager
CRM and helpdesk integration with click-to-call, caller data on inbound calls and automatic archiving of calls and recordings is described, a documented REST API with webhooks covers users, numbers, IVRs and call records, and SCIM provisioning from Okta or Microsoft Entra ID exists alongside role-based permissions in the admin area. We found no public information on SAML single sign-on, audit logs, bulk import, partner accounts or SIP trunks for an existing PBX. 1 2 3 5
The IT Administrator
A documented REST API with downloadable OpenAPI specification covers users, numbers, IVRs and call records with seven permission categories per key, SCIM 2.0 provisioning from Microsoft Entra ID or Okta is stated, an admin area with rights and permissions exists, and CRM integrations write call data and recordings into the contact record with click-to-call and caller pop-ups. We found no public information on SAML single sign-on, two-factor authentication, SIP trunks for an existing PBX, bulk import, audit-log export or partner accounts. 2 3 5
The Contact Centre Lead
The REST API with a downloadable OpenAPI specification covers users, numbers, IVRs and calls with webhooks, SCIM 2.0 provisioning from Okta or Entra ID is documented, and the CRM integrations do click-to-call, customer data popping on inbound calls and automatic archiving of calls and recordings into the contact record — nearly my whole helpdesk wishlist. We found no public information on SAML single sign-on, bulk import, partner or reseller accounts, or SIP trunks for an existing PBX. 1 2 5
The Inside Sales Lead
The CRM story is what I want on paper: click-to-call, customer data popping on inbound calls, automatic archiving of calls and recordings into the CRM contact file, plus a documented REST API with webhooks covering users, numbers, IVRs, calls and contacts, and SCIM provisioning with Okta or Entra ID. We found no public information on SAML single sign-on, audit logs, bulk import, SIP trunks for an existing PBX, or partner accounts — and the captured pages name no specific CRM such as HubSpot. 1 2 3 5
The Data Protection Officer
Click-to-call, caller data pop-ups and automatic archiving of calls and recordings into the CRM are documented, the REST API covers users, numbers, IVRs, calls and transcriptions with webhooks, and SCIM 2.0 provisioning from Okta and Microsoft Entra ID is stated alongside granular API key permissions and an admin change log. We found no public information on single sign-on beyond SCIM, two-factor authentication, bulk import, or SIP trunking to an existing PBX. 1 2 3 5
The Skeptic
Click-to-call with caller data on inbound calls and call and SMS history landing in the CRM contact files is documented, and the API is unusually open — downloadable OpenAPI specification, modules for users, numbers, IVRs, calls and transcriptions, SCIM 2.0 provisioning for Okta and Microsoft Entra ID, seven permission categories per key, and webhooks to route calls on your own data. I found no public information on SAML single sign-on, two-factor authentication, bulk import, multi-site or partner set-up, or SIP trunking into an existing PBX; administration itself gets one line, "Rechte und Berechtigungen". 1 2 3 5
Reliability, call security & telecoms compliance
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How this is scored
Whether the service holds on a bad day and in an audit: redundant data centres and carrier connections, a stated availability or SLA with credits, the vendor's own public status page and incident history, call quality measures (codecs, quality monitoring), encryption of signalling and media (TLS and SRTP), registration as a telecoms provider with the national regulator (Bundesnetzagentur or its EU equivalent), the secrecy of telecommunications, recording consent and retention, emergency call handling for remote users, fraud protection against toll fraud, and security certifications such as ISO 27001.
0 — Nothing on availability, security or the provider's status as a telecoms operator.
3 — A claim of high availability or "German data centres"; encryption, the SLA, the status page and regulatory status are basic or not described.
5 — Redundant data centres named by country, a public status page, TLS and SRTP encryption offered, the provider's registration with the national regulator or the carrier behind the numbers stated, a stated availability, and call recording rules described.
8 — An SLA with credits published, the incident history public, encryption on by default with the protocols documented, ISO 27001 or comparable certification with its scope, toll fraud protection and spending limits, emergency calls from softphones and home offices documented, and retention of recordings and call records stated.
10 — Carrier-grade operation evidenced: geo-redundant platforms with failover tested and published, end-to-end encryption options, independent audits (ISO 27001, BSI C5 or SOC 2) with reports available, and the regulatory and lawful-interception obligations explained in plain language.
The Office Manager
An availability figure of 99.95 percent is stated, calls and API traffic are encrypted (DTLS-SRTP and TLS), the company has been classified as a telephone provider by the French regulator ARCEP since 2005, and it runs its own network with redundant IP transit, multiple carriers and its own Paris data centres. We found no public information on SLA credits, a public status page, incident history, ISO 27001, toll fraud protection or emergency calls from home offices. 3 6
The IT Administrator
ARCEP registration as a telecom operator since 2005, DTLS-SRTP media and TLS transport encryption, a 99.95 percent availability guarantee, interconnection with Orange, SFR, COLT and BICS, a self-managed RIPE network with redundant IP transit, and a 4.45 MOS quality figure are documented. We found no public information on SLA credits, a public status page with incident history, ISO 27001 or comparable certification, toll-fraud protection, or emergency calls from softphones and home offices. 1 3 6
The Contact Centre Lead
A 99.95 % availability guarantee is stated, the vendor has been classified as a telecom provider by the French regulator ARCEP since 2005, calls over the apps are encrypted with DTLS-SRTP by default, and the network is self-managed with redundant IP transit, 17 points of presence and European carrier interconnects. We found no public information on a public status page with incident history, ISO 27001 certification, toll-fraud limits, retention of recordings, or emergency calling for home-office agents. 3 6
The Inside Sales Lead
The security page has real substance: registered with the French regulator ARCEP as a telephone provider since 2005, interconnected with Orange, SFR, COLT and BICS with real-time carrier selection, a self-managed network under RIPE AS201188 with redundant IP transit, DTLS-SRTP call encryption, a stated 99.95% availability and a 4.45 MOS. We found no public information on a public status page, SLA credits, ISO 27001, toll-fraud protection, or emergency-call handling for home offices. 1 3 6
The Data Protection Officer
DTLS-SRTP call encryption and TLS for the API are stated, availability of 99.95 per cent, a self-managed network with redundant IP transit and 17 points of presence, classification as a French telecoms provider with ARCEP since 2005, and the carriers behind the calls are named. Decisive for my file: we found no public information on ISO 27001 or comparable audits, SLA credits, a status page, toll fraud protection, or — before any recording goes live — a retention period or consent mechanism for recordings and call records. 1 3 6
The Skeptic
They talk like an operator: classified by the French regulator ARCEP as a telephone provider since 2005, hosting in their own Paris data centres, a self-managed network (RIPE AS201188) with redundantly secured IP transit, interconnects with Orange, SFR, COLT and BICS, DTLS-SRTP call encryption, a 99.95% availability figure and a 4.45 MOS. But I found no public information on what the 99.95% pays when it is missed, a status page or incident history, ISO 27001, toll-fraud protection, emergency calls from home offices, or retention of recordings — an availability figure without credits is a promise, not a remedy. 1 3 6
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where call records, voicemails, recordings, transcripts, contacts and account data are stored and processed, which carriers carry the calls, and who the subprocessors are (hosting, carriers and number providers, SMS gateways, AI transcription and summary models, email delivery, support and payment tools). Independently sourced by the sovereignty pipeline. International numbers and carriers needed to reach other countries are part of what the product does and are not counted against it; where the data is stored and who processes it is. A self-hosted phone system the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (AI transcription, SMS, support, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or a self-hosted edition documented that keeps every record on the customer's own servers.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting, carriers and every subprocessor including the AI models, or a self-hosted edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.
The Office Manager
The contracting entity is French (SAS BJT Partners, Montrouge, registered at RCS Nanterre) and the captured pages state that hosting is not subcontracted but runs in the vendor's own data centres in France, with interconnections to Orange, SFR, COLT and BICS. A published data processing agreement, a subprocessor list covering AI transcription, SMS or payment, and security certifications are not documented, so the chain is only partly evidenced. 3 6 7
The IT Administrator
The contracting entity is SAS BJT Partners – Ringover Group of Montrouge, France, and the security page states that data is hosted in the company's own Paris data centres with hosting not delegated to subcontractors, with calls carried over named carriers Orange, SFR, COLT and BICS. We found no public information on a published data processing agreement, security certifications, or the subprocessors behind AI transcription, SMS, support and payment. 1 6 7
The Contact Centre Lead
The contracting entity is a French SAS registered in Nanterre, hosting runs in the vendor's own Paris data centres and is explicitly not passed to a subcontractor, and calls interconnect with European carriers — a chain I could explain to my German customers. We found no public information on a published data processing agreement, a subprocessor list covering AI transcription, SMS or payment, or security certifications with their scope. 3 6 7
The Inside Sales Lead
A French company throughout: SAS BJT Partners – Ringover Group in Montrouge, hosting customer data in its own data centres in Paris with the statement that hosting is not passed to a subcontractor, and European carriers like Orange and SFR in the chain. That clears the mid mark for me; but we found no public information on a subprocessor list beyond hosting, a published data processing agreement, security certifications, or where the Empower AI models process calls — so the rest of the chain is unproven. 3 6 7
The Data Protection Officer
The contracting entity is a French company with full RCS, SIRET and VAT registration in Montrouge, hosting is described as in-house in its own Paris data centres rather than passed to a subcontractor, and the carriers Orange, SFR, COLT and BICS are named. We found no public information on a published data processing agreement, on subprocessors for SMS, support or payment, or on which AI model writes the Empower transcripts and where it runs — questions I must have answered before patient data touches the chain. 1 6 7
The Skeptic
The chain is French where I can see it: SAS BJT Partners, RCS Nanterre 480 234 210, all data hosted in the vendor's own Paris data centres with hosting explicitly not subcontracted, and calls carried over named carrier interconnects. But I found no public information on a data processing agreement, the subprocessors behind the Empower AI models, SMS gateways, support and payment tools, or security certifications — I cannot verify where transcripts and recordings end up. 1 3 6 7
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user or extension and per plan, what numbers, number blocks and porting cost, which calls are included in a flat rate (landline, mobile, international) and what the rest cost per minute, which features (call centre, recording, AI, CRM integrations, Teams calling) cost extra, device prices or rent, set-up fees, minimum term and notice period, and VAT.
0 — No public prices at all; every customer is a sales call or a partner quote.
3 — A starting price per user exists, but what numbers, minutes, porting and add-ons cost is unclear.
5 — Plans are public with their price per user and main inclusions, but at least one commonly needed piece (number blocks, porting, international minutes, call centre seats, AI or recording) is unpriced or "on request".
8 — Every plan priced publicly with its scaling rule, a per-minute price list for calls outside the flat rate, numbers, porting and devices priced, add-ons priced, set-up fees, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of users, numbers, sites and call minutes, with every add-on, device, porting and support fee and the cancellation and number-export terms published.
The Office Manager
On the pages we read, the only pricing-related items are a free-trial button and a request-a-demo form; no price per user, per plan, per number or per minute appears anywhere in the captures. The partners could not compute a monthly bill from the public pages alone. 1 2 4 7
The IT Administrator
Across the captured homepage, feature, integrations, security and legal-notice pages we found no prices for plans, numbers, number porting, minutes or add-ons. The purchase path shown is a demo request and a free-trial button with no trial details stated. 1 4 7
The Contact Centre Lead
On the pages we read we found no public information on prices — no per-user or per-plan price, no number costs, no setup fee or minimum term — only a free-trial button without details, a demo request, free number porting and the statement that calls to more than 110 countries are unlimited. With plan-gated features visible in the API documentation but no published figures, I cannot compute what eighteen agents plus a hotline would cost us per year. 2 3 4
The Inside Sales Lead
Nothing I can budget with: the captured pages name plan features like unlimited calls to more than 110 destinations and even an API error showing features gated by subscription plan, but we found no public price per user, per number, for porting, or for the call-centre and AI options. The only entry points shown are a demo request and a free-trial button with no details attached. 1 4 5 7
The Data Protection Officer
The captured pages show a free-trial button and demo requests, describe number porting as free and unlimited calls to more than 110 destinations, and the API documentation confirms features gated by plan. No price per user or per plan, no number or add-on prices, no per-minute list, and nothing on set-up fees, minimum term, notice or VAT is published on the pages we read, so the real annual cost of a practice's phone system is not computable from them. 1 2 4 7
The Skeptic
No price appears anywhere I read — no per-user figure, no plan table, no per-minute list for anything outside the flat rate, nothing on numbers, porting or devices; the whole funnel is "Demo anfordern" and a "Kostenlos testen" button whose trial terms are not stated. The only pricing-adjacent fact is scope, not cost: unlimited calls to over 110 countries. A buyer cannot compute the first month from public pages, let alone year two. 1 2 3 4 7
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined ⚠ unverified | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Ringover
Is Ringover European?
Yes. whats-best.ai classifies Ringover as EU-Made.
Where does Ringover store data?
Not stated on the vendor’s pages as of 5 Nov 2026.
Does Ringover have a free plan?
Not stated on the vendor’s pages as of 5 Nov 2026.
What are the best alternatives to Ringover?
As of 6 Nov 2026, the panel rates Placetel (3.5/5), RingCentral RingEX (3/5) and Aircall (3/5) highest among the other 13 Cloud Telephony (VoIP & Cloud PBX) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Placetel (EU origin, foreign-owned). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Ringover alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 5 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Open source, Hosting location, Hosting options. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- We could not confirm any pricing information on the vendor’s own pages as captured, so this page shows none rather than a statement we cannot stand behind. Know more? Tell us
- 11 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (7)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.ringover.de Checked 5 Nov 2026 Details →
- 2 Features page (business telephony) www.ringover.de Checked 5 Nov 2026 Details →
- 3 Features page www.ringover.de Checked 5 Nov 2026 Details →
- 4 Integrations page www.ringover.de Checked 5 Nov 2026 Details →
- 5 API documentation developer.ringover.com Checked 5 Nov 2026 Details →
- 6 Security / trust page www.ringover.de Checked 5 Nov 2026 Details →
- 7 Legal notice www.ringover.de Checked 5 Nov 2026 Details →