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Axonaut

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Axonaut SAS · axonaut.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Data Protection Officer

Companies, contacts and opportunities all exist as objects, with custom fields attachable to each, editable and combinable categories for filtering, and per-prospect actions such as calls and follow-ups tracked through the funnel. We found no public information on deduplication, merge tooling, field validation, or consent fields on the record, so hygiene rests on import templates that flag errors after upload. 1 4 5 3

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Data Protection Officer

Opportunities support stages, associated actions, and multiple sales cycles, which is more than a bare deal board. We found no public information on stage probabilities, required fields per stage, win/loss capture, or any forecast and quota reporting a finance department could sign; the only reporting shown is performance by contact segment. 5 4

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Data Protection Officer

The in-product automation evidenced is confined to creating and managing email and text message marketing campaigns, with everything else delegated to a Zapier bridge carrying triggers and create-actions. We found no public information on native multi-step workflows, branching, sequences, or webhooks as steps. 1 7

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Data Protection Officer

A documented API spans a broad set of areas — companies, contacts, opportunities, invoices, orders, projects, tickets, expenses and more — backed by Zapier with both triggers and create-actions, a marketplace of native connections across billing, payment and e-commerce, and Stripe/GoCardless for online payment. We found no public information on two-way email and calendar sync, and the API page speaks of a key and consumed time rather than OAuth or webhooks. 7 6 1

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Data Protection Officer

The editor is a French société par actions simplifiée registered at RCS Toulouse with its seat in Balma, which is the right jurisdiction for a CRM full of other people's personal data. Beyond that the captured pages are silent where it matters: we found no public information on hosting location, a DPA, a subprocessor list, retention, or deletion that actually deletes, and the legal notice grants only access and rectification rights by email with no mention of erasure — while online payments run through Stripe and GoCardless, processors whose role the pages leave unaddressed. 2 1

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Data Protection Officer

Export is self-serve and unusually wide — contacts, prospects, clients, suppliers, opportunities, exchanges, products, invoices, expenses, documents and recurring orders — with configurable fields for invoices, expenses and quotes and an export history for re-download; import is template-driven, unlimited for contacts, error-reporting and reversible through import history and deletion, with the original file recoverable. The sole evidenced format is Excel, and we found no public information on guided migration from major CRMs or contractual data-return terms; the API page's consumed-time counter suggests programmatic exit could be metered. 8 3 7

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Pricing transparency

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Data Protection Officer

A single per-user price is published in three billing periods — €97.00/MONTH monthly, €77.60/MONTH over one year at 20% off as a one-time payment, €67.90/MONTH over two years at 30% off — with a free 15-day trial and a stated model of one price per user, all features, no limitations. We found no public information on VAT treatment or how renewal behaves, which keeps the invoice almost but not quite computable from public pages alone. 1

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (8)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage axonaut.com Checked 15 Sep 2026 Details →
  2. 2 Legal notice axonaut.com Checked 21 Sep 2026 Details →
  3. 3 Contact & data model — found from sitemap support.axonaut.com Checked 1 Oct 2026 Details →
  4. 4 Contact & data model — found from sitemap support.axonaut.com Checked 1 Oct 2026 Details →
  5. 5 Pipeline & forecasting — found from sitemap support.axonaut.com Checked 1 Oct 2026 Details →
  6. 6 Integrations & API — found from sitemap axonaut.com Checked 1 Oct 2026 Details →
  7. 7 Integrations & API — found from sitemap support.axonaut.com Checked 1 Oct 2026 Details →
  8. 8 Import, export & exit — found from sitemap support.axonaut.com Checked 1 Oct 2026 Details →