whats-best.ai

Email Marketing & Newsletter

GetResponse

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by GetResponse Sp. z o.o. · www.getresponse.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Integrator

Weighted verdict

Has to wire this into a stack that already exists. Wants a documented API with rate limits, webhooks that retry, a sandbox and a deprecation policy. Treats a partner-form integration page as a missing API, and reads "Zapier supported" as an outsourced one.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Integrator

Campaigns & automation

How this is scored

Building the mail and the journey around it: editor, templates, segmentation, triggered sequences, A/B testing.

0 — One-off broadcasts from a fixed template; no segmentation and no automation of any kind.

3 — A drag-and-drop editor and simple list segmentation, but automation is a single welcome mail and there is no testing.

5 — Reusable templates, attribute and behaviour segmentation, multi-step automations on common triggers, and subject-line A/B testing.

8 — A visual journey builder with branching on behaviour and data, dynamic content per segment, send-time optimisation, and testing that reports significance rather than raw counts.

10 — Journeys treat the whole lifecycle: event-driven entry from other systems, branching on any attribute or event, holdout groups for measurement, and automations a marketer can read months later without a diagram.

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The Integrator

Templates with a drag-and-drop editor, behaviour tags and scores, dynamically-updated segments, and journeys for welcome, cart recovery and win-back with AI send-time optimisation clear the midpoint. The documented A/B testing covers landing pages and signup forms, and I found no public information on email subject-line testing, journey branching, holdout groups or significance reporting. 1 4 7 8

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Deliverability infrastructure

How this is scored

Whether the mail arrives — authentication, sending reputation, bounce and complaint handling — judged on what the vendor documents rather than the inbox rate it advertises.

0 — No documentation of authentication or bounce handling; deliverability appears only as a marketing number.

3 — SPF and DKIM setup documented, but no DMARC guidance, no stated bounce policy and shared sending only.

5 — SPF, DKIM and DMARC documented with a custom sending domain, automatic hard-bounce suppression, and complaint-loop handling stated.

8 — The above plus dedicated-IP options with a documented warm-up, seed or inbox-placement testing, engagement-based sunsetting, and published guidance on list hygiene.

10 — Deliverability is operated as a service: reputation monitoring surfaced to the customer, per-domain and per-ISP diagnostics, enforced authentication before first send, and postmaster or blocklist handling the vendor documents doing on the customer's behalf.

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The Integrator

Dedicated IPs, a documented warm-up programme (own schedule or assisted), published list-hygiene tooling and a named Deliverability Team that works with mailbox providers and blocklist operators are operations, not slogans. But I found no public information on SPF, DKIM or DMARC setup documentation, seed or inbox-placement testing or sunsetting, and the 99% figure appears only as a marketing rate. 5 6

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List ownership, import & exit

How this is scored

Whether the list and its history remain the sender's: import with attributes intact, full export including engagement history, deletion that executes, and no metering that prices leaving out of reach.

0 — Export is addresses only; engagement history, segments and automations cannot leave.

3 — CSV import and export of subscriber fields, but engagement history and unsubscribe state are not exportable.

5 — Full subscriber export including custom attributes, subscription status and unsubscribe state, plus API access sufficient to sync elsewhere.

8 — Everything exportable in open formats — subscribers, engagement history, campaigns and templates — with documented deletion of a subscriber across all records, and no export throttling.

10 — Exit is a documented feature: full-fidelity export of the whole account, contractual data return, deletion that is evidenced rather than asserted, and migration tooling in both directions.

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The Integrator

Import is well documented — file upload, manual entry and integrations from nearly 20 sources with custom fields — and the legal notice names CSV as the portability format and a 120-day encrypted backup window after deletion; but I found no public information on exporting engagement history, unsubscribe state, campaigns or templates, and account migration support appears only in the custom-priced top tier. 8 2 9

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Integrations & API

How this is scored

The connection surface a newsletter lives on: shop and CRM systems, events in and out, webhooks, and an API somebody can build against without a partner agreement.

0 — No API and no named integrations; the list is maintained by CSV upload.

3 — A handful of native integrations and a read-mostly API, with no webhooks and no documented rate limits.

5 — Named integrations for common shop and CRM systems, a documented REST API with keys, and webhooks for the core subscriber events.

8 — Maintained bidirectional integrations with named systems including at least one major shop platform, event webhooks with retries, documented rate limits, and a sandbox.

10 — The tool is a component rather than a destination: transactional and marketing sending on one API, events flowing both directions, versioned API with a deprecation policy, and integrations the vendor maintains rather than lists.

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The Integrator

The breadth is real — 150+ integrations across fourteen categories, a maintained Shopify connection importing customer, product, order and abandoned-checkout data, CRM sync, and an API you can build your own integration against — but this is the part I cannot wire in with confidence: I found no public information on webhooks, retry behaviour, documented rate limits, a sandbox or an API deprecation policy. 10 11 1

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European sovereignty

How this is scored

Where subscriber data and behavioural tracking live, who the contracting entity is, and which subprocessors touch the send. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it — which in this category is heavily.

0 — US vendor and contracting entity, US hosting, subprocessors unnamed; subscriber behaviour leaves the EU with no stated basis.

3 — EU hosting offered as an option or for storage only, while sending, tracking or support access remains non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — sending infrastructure, analytics, support tooling — are non-EU without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, complete subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting, sending and every subprocessor in the EU, certification published, and no transfer that needs a Schrems II argument to survive.

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The Integrator

The independent sovereignty check returned unknowns on ownership and residency, so I am left with the vendor's own legal notice: a Polish contracting entity fully identified with company and VAT numbers (the captured pages give different versions of its legal form), recipients based mainly in the EEA, Google LLC in the USA named as a non-EEA recipient with SCCs and Data Privacy Framework status as the stated basis, and a Bureau Veritas-accredited GDPR certification. A complete published subprocessor list, a named data-centre provider and an EU-only chain are what would move it, and I found no public information on any of them. 2 9

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Pricing transparency

How this is scored

Whether a sender can compute the real invoice for their list size and send volume — including overage, extra domains and automation limits — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A headline price per contact tier exists, but send limits, overage rates or the tier where automation begins are not stated.

5 — Contact-tier prices public with the billing period stated and send limits given, but at least one commonly needed capability sits in an unpriced tier or add-on.

8 — Every tier priced publicly with contact and volume limits, overage rates, feature boundaries and VAT treatment stated; only genuinely custom volume lacks a number.

10 — Complete price computability: a calculator producing the annual invoice for a given list size and send frequency, including overage, additional domains and dedicated IPs.

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The Integrator

The captured pages give different figures for the entry price — 19 USD per month on one page, $13.30 /mo on another — while the free tier is defined (500 contacts, 1,000 monthly landing-page visits) and the top tier is custom-priced; I found no public information on send limits, overage rates or VAT treatment, so a buyer cannot compute the invoice for a given list size from these pages alone. 4 9 7

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.getresponse.com Checked 22 Sep 2026 Details →
  2. 2 Legal notice — found from the homepage www.getresponse.com Checked 30 Sep 2026 Details →
  3. 3 Campaigns & automation — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  4. 4 Campaigns & automation — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  5. 5 Deliverability infrastructure — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  6. 6 Deliverability infrastructure — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  7. 7 Consent, proof & tracking limits — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  8. 8 List ownership, import & exit — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  9. 9 List ownership, import & exit — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  10. 10 Integrations & API — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →
  11. 11 Integrations & API — found from sitemap www.getresponse.com Checked 30 Sep 2026 Details →