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Netigate

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Netigate AB · www.netigate.net

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Netigate: AI-assisted analysis on whats-best.ai Netigate: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Netigate at a glance

Vendor
Netigate AB
Headquarters
Not stated on the vendor’s pages as of 28 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 28 Oct 2026
Free plan
Not stated on the vendor’s pages as of 28 Oct 2026
Starting price
“Netigate starts from €7,000 per year, billed annually, for organisations running continuous multi-touchpoint feedback programmes. Pricing is...” (vendor’s words) source, captured 28 Oct 2026
Panel verdict
The AI panel rates Netigate 3.5/5, the mean of 6 judges. Netigate is a survey and feedback platform from Netigate AB in Stockholm, with Netigate Deutschland GmbH in Frankfurt as the German contracting entity. how scores are made
As of
Vendor pages captured 28 Oct 2026; evaluated by the panel 29 Oct 2026. all sources

Netigate alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Operations Manager

Weighted verdict

Replaces paper and PDF forms at a service company: event registrations, supplier onboarding, damage reports with photos, order requests with a payment. Wants forms a colleague can build without IT, file uploads, a submission that lands in the right inbox and the CRM or spreadsheet without copy and paste, and a price that does not jump when the response count does.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Operations Manager

Panel median The Operations Manager This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Operations Manager
Form & survey building 3.5 of 5 3.5 of 5
Distribution, response collection & workflows 3.5 of 5 3 of 5
Survey analysis & reporting 3.5 of 5 3.5 of 5
Consent, GDPR & respondent data 4 of 5 4 of 5
Hosting choice, teams & portability 3.5 of 5 3.5 of 5
European sovereignty 4 of 5 4 of 5
Pricing transparency 2 of 5 2 of 5

Form & survey building

How this is scored

What can be built without code: question and field types, conditional logic and branching, piping and hidden fields, calculations, multi-page forms and progress, templates, design and branding, multiple languages, and accessible output for respondents.

0 — Not a form or survey builder; questions cannot be authored in the product.

3 — A builder with the common question types and a few templates; logic, branding or languages are basic or not described.

5 — A drag-and-drop builder with a wide range of question types, conditional logic that shows, hides or skips questions, multi-page forms, a template library, and the customer's logo, colours and fonts.

8 — Advanced logic with piping, hidden fields, calculations and scoring, randomisation, surveys translated into several languages from one master, reusable question libraries, custom CSS or themes, and accessible forms with a named standard (WCAG 2.1 AA or BITV) stated.

10 — Best-in-class authoring: complex research designs (loops, quotas in logic, conjoint or MaxDiff), versioned forms with change history, a published accessibility conformance report, and every element of a form available through the API.

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The Operations Manager

A colleague could build here without IT: drag-and-drop authoring with a wide question-type range, a questionnaire library, ready-made and company design templates with logo, hex-coded colours and a font list. The logic documentation is genuinely deep — multi-page branching, combinable AND/OR conditions, show/hide and jump rules with a survey tree — and accessibility to WCAG 2.1 is stated outright. We found no public information on piping, hidden fields, calculations or randomisation, which holds it below the top tier. 2 8 9 4 3

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Distribution, response collection & workflows

How this is scored

How forms reach people and what happens to an answer: share links, embedding, QR codes, email invitations with reminders, contact lists and panels, offline or kiosk collection, file uploads, payments and signatures inside the form, notifications, approval or assignment of submissions, and automations that pass a response on to other tools.

0 — No way to collect responses from other people; the product only analyses data collected elsewhere.

3 — A share link and an embed code, with responses visible in the product; invitations, notifications and onward workflows are basic or not described.

5 — Links, embedding and QR codes, email notifications on submission, file uploads, a few native integrations (spreadsheets, CRM, chat) plus a connector service such as Zapier or Make, and either email invitations with reminders or payments inside the form.

8 — Invitations to managed contact lists with reminders and unique links, response quotas and closing rules, offline or kiosk collection, submissions routed for approval or assignment, conditional notifications, documented webhooks and a REST API to read and write responses.

10 — Collection at research and process scale: panel or sample sourcing, multi-channel distribution (email, SMS, web, app intercept) with deduplication, workflows with branching and audit trail, and every response event exposed to the customer's systems in real time with a stated delivery guarantee.

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The Operations Manager

Distribution is well covered for my kind of work: e-mail and SMS sendouts with automatic reminders, general links, QR, logins, an embedded single question, and conditional notification e-mails that can carry background data to the right inbox, plus a bi-directional CRM/HRM interface. We found no public information on file uploads (my damage reports need photos), payments inside the form, quotas, approvals or webhooks, and the REST API is only referenced for administration settings. 10 11 2 1 14

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Survey analysis & reporting

How this is scored

What the product does with the answers: live results and charts, filters and segments, cross-tabulation, NPS, CSAT and other standard scores, open-text and sentiment analysis, shareable dashboards and reports, and exports to the formats analysts use (CSV, Excel, SPSS, R).

0 — No view of results inside the product; submissions can only be forwarded or downloaded one at a time.

3 — A table of responses with simple charts per question and a CSV export; filters, comparisons and report sharing are basic or not described.

5 — Charts per question, filters and segments, at least one comparison or cross-tab view, standard scores such as NPS, shareable or exportable reports (PDF, presentation), and exports to CSV and Excel.

8 — Cross-tabulation with significance testing, weighting, open-text coding or sentiment analysis, trend reports across survey waves, dashboards for different audiences with permissions, and SPSS or R exports with labels.

10 — A research-grade analysis environment: statistical models beyond cross-tabs (driver analysis, regression), benchmarks, text analytics with themes the customer can edit, and every analysis reproducible from documented exports or an analytics API.

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The Operations Manager

Reports export to PowerPoint, Excel, PDF and raw format for all users, with SPSS and pivot formats on select plans, and the open-text side is strong: sentence-level sentiment scoring with manual correction, theme identification and driver analysis behind NPS and CSAT, on real-time dashboards. We found no public information on cross-tabulation with significance testing, weighting or R exports, so it sits below the research-grade tier. 12 13 3 2 1

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Hosting choice, teams & portability

How this is scored

What the customer may choose about where and how the product runs and who uses it: a selectable data region or EU-only hosting, self-hosting or an on-premise edition, team workspaces with roles and permissions, single sign-on, an audit log, custom domains and white-labelling, and a complete export of forms and responses that another tool can import.

0 — A single-user tool with no export of forms or responses.

3 — Shared access for a team and a response export; data location, roles and single sign-on are not described.

5 — Hosting location stated with an EU option, team workspaces with at least two roles, single sign-on on a higher plan, a custom domain or removed vendor branding, and an export of all responses.

8 — EU-only hosting selectable per account or a self-hosted edition, granular roles per form or folder, SSO with SAML and user provisioning, an audit log, white-labelling, and forms and responses exportable in a documented format with an API.

10 — Full control over operation: an open-source or on-premise edition with feature parity, customer-chosen region per workspace, administrative APIs, a documented migration path in and out, and an uptime commitment with a published status history.

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The Operations Manager

Hosting is EU-only with a Germany-only option for qualifying customers, teams get Admin, System user and Standard user roles, and single sign-on is self-service SAML with a long provider list plus SCIM 2.0 directory sync that provisions and deactivates users automatically. However the vendor itself states the Netigate branding on the closing screen cannot be removed, single sign-on is a paid add-on outside all plans, and we found no public information on an audit log or on exporting the forms themselves. 4 6 16 17 9 12

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where forms and responses are hosted, and who the subprocessors are (hosting, email delivery, payment providers, analytics, AI features). Independently sourced by the sovereignty pipeline; responses often carry personal and sometimes special-category data, so the whole chain counts, not only the database.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (email, analytics, AI features, support) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and certifications published with their scope rather than implied.

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The Operations Manager

The chain is largely European and documented: Netigate AB in Stockholm and Netigate Deutschland GmbH in Frankfurt as contracting entities, EU-only data centres on Azure in EU regions, a published data processing agreement listing sub-processors stated to be located in the EU, and ISO 27001:2022 certification audited annually with a stated scope. The trust page itself notes that sub-processors' ultimate parent companies may be outside the EU, with the US Cloud Act exposure that implies, so it falls short of sovereign end to end. 4 5 6 7 1

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per plan and per user, response or submission limits and what happens above them, which features (logic, branding removal, SSO, EU hosting, analysis modules) need a higher plan, add-ons, minimum term and the free tier's limits.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or a free tier exists, but how cost scales with users, responses or features is unclear.

5 — Plans are public with prices and their main limits (users, responses, forms), but at least one commonly needed piece (SSO, EU hosting, extra responses, branding removal) is unpriced or "on request".

8 — Every plan priced publicly with its limits, overage or extra-response prices, feature differences per plan in a comparison table, billing period, VAT treatment and cancellation terms stated.

10 — Complete price computability: annual cost derivable for a given number of users, responses and features, with every add-on, enterprise option, support level and data-return term published.

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The Operations Manager

All a buyer can compute from public pages is a floor: "Starting from €7000/year Billed annually", with users, responses and projects stated as unlimited on every plan — which at least answers my question about the bill jumping with response counts. Everything else I need to budget is dark: no per-plan prices or comparison table, single sign-on is an unpriced paid add-on, SPSS and pivot exports sit in unnamed "select plans", and the free account's limits are not described. 3 1 16 12 7

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined ⚠ unverified — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined ⚠ unverified — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Netigate

Is Netigate European?

Yes. whats-best.ai classifies Netigate as EU-Made.

Where does Netigate store data?

Not stated on the vendor’s pages as of 28 Oct 2026.

Does Netigate have a free plan?

Not stated on the vendor’s pages as of 28 Oct 2026.

What are the best alternatives to Netigate?

As of 3 Nov 2026, the panel rates Formbricks (4/5), easyfeedback (3.5/5) and QuestionPro (3.5/5) highest among the other 19 Forms & Surveys products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Formbricks (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Netigate alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (17)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.netigate.net Checked 28 Oct 2026 Details →
  2. 2 Features page www.netigate.net Checked 28 Oct 2026 Details →
  3. 3 Pricing page www.netigate.net Checked 28 Oct 2026 Details →
  4. 4 Trust centre www.netigate.net Checked 28 Oct 2026 Details →
  5. 5 Privacy policy www.netigate.net Checked 28 Oct 2026 Details →
  6. 6 Terms and DPA page www.netigate.net Checked 28 Oct 2026 Details →
  7. 7 Legal notice with subprocessor and TOM links www.netigate.net Checked 28 Oct 2026 Details →
  8. 8 Form & survey building — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  9. 9 Form & survey building — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  10. 10 Distribution, response collection & workflows — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  11. 11 Distribution, response collection & workflows — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  12. 12 Survey analysis & reporting — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  13. 13 Survey analysis & reporting — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  14. 14 Consent, GDPR & respondent data — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  15. 15 Consent, GDPR & respondent data — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  16. 16 Hosting choice, teams & portability — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →
  17. 17 Hosting choice, teams & portability — found from sitemap support.netigate.net Checked 28 Oct 2026 Details →