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CharlieHR

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by CharlieHR Ltd · www.charliehr.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Answers for the most sensitive personal data the company holds, about people who cannot decline the processing. Wants retention that executes rather than promises, a published subprocessor list, and applicant data that deletes itself on the stated date. Treats an unpublished DPA as a finding.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Digital personnel file & data model

How this is scored

The system of record: employee master data, the digital personnel file, org structure, custom fields, and whether history is kept rather than overwritten.

0 — A contact list with job titles; no document storage, no org structure, no history — changes overwrite what was there.

3 — Employee records with document upload, but a flat structure: no org chart, few or no custom fields, and no dated history of contract or salary changes.

5 — Digital personnel file with structured document types, an org chart, custom fields, and change history on the core employment fields.

8 — Complete record: versioned contract and compensation history with effective dates, document templates with e-signature, org structure supporting multiple entities and cost centres, and granular field-level permissions.

10 — The file is the single source of truth an auditor could work from: full effective-dated history on every field, retention rules per document type, delegated administration per entity, and export that reproduces the record intact.

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The Data Protection Officer

A team database storing docs and contracts in one place is evidenced, with one-click collection of new starter information and contract signing during onboarding. We found no public information on org structure, custom fields, dated change history on employment or salary changes, or field-level permissions, so what is visible is a document store around the employee record rather than a personnel file with history. 1

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Payroll handoff

How this is scored

Whether the month closes cleanly into payroll — DATEV, Lohn und Gehalt, an in-house system or an external tax adviser — and how much of that is automated rather than re-typed.

0 — No payroll path stated at all; whatever leaves the system leaves as a spreadsheet somebody retypes.

3 — Generic CSV export said to be usable for payroll, with no named payroll system, no defined format and no handling of mid-month changes.

5 — A named payroll integration or a documented export format for at least one major system (e.g. DATEV LODAS/Lohn und Gehalt), covering the recurring monthly fields.

8 — Certified or vendor-maintained integration with a named payroll provider, covering variable pay, absences and mid-month joiners and leavers, with a documented pre-payroll check.

10 — Payroll is a first-class part of the product: maintained bidirectional integrations with several named systems, an auditable approval and lock step before transmission, retro-accounting for backdated changes, and the tax adviser given their own access.

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The Data Protection Officer

An integrations module is described generically as connecting to the rest of the HR tech stack, but we found no public information naming any payroll system, export format, or handling of mid-month joiners and leavers. From a data-protection standpoint I cannot see how the employee record closes into payroll at all, which earns a small credit only for the stated integration capability. 1

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Absence & working-time

How this is scored

Vacation, sickness and working-time recording — including whether the product meets the German recording duty (BAG 2022, ArbZG) rather than merely offering a timer.

0 — No absence or time handling; both live in a spreadsheet elsewhere.

3 — Vacation requests with an approval step, but entitlement is manual, carry-over is not handled and there is no working-time recording.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic working-time capture with a report per employee.

8 — Configurable per country and contract: pro-rata entitlement, public-holiday calendars per location, break and rest-period rules, overtime accounts, and an export the employer can hand to a labour inspection.

10 — Working-time recording built as a legal obligation rather than a feature: tamper-evident records, documented compliance with the ArbZG recording duty, works-council-configurable monitoring limits, and shift or on-call models handled without add-ons.

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The Data Protection Officer

Automated time off handling that replaces manual spreadsheets is claimed, but we found no public information on entitlement calculation, carry-over, sickness recording, or any working-time capture — and the German recording duty is precisely what I look for. Vacation administration alone, with no evidenced time recording and no compliance statement, sits at the low end. 1

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Recruiting & onboarding

How this is scored

The join path — vacancy to signed contract to a person who has an account, equipment and a plan on day one.

0 — Neither applicant tracking nor onboarding exists; hiring happens in a shared inbox.

3 — A basic applicant list with statuses, or an onboarding checklist — one of the two, without the handover between them.

5 — Applicant tracking with a careers page, structured stages and rejection handling, plus a checklist-driven onboarding that carries the hired candidate over into an employee record without re-entry.

8 — Multi-posting to named job boards, interview scheduling and scorecards, GDPR-conscious applicant retention and deletion, e-signed contracts, and onboarding that triggers tasks in IT and payroll.

10 — The whole join is one governed flow: approval-gated requisitions with budget, structured and bias-conscious evaluation, automated applicant deletion at the stated deadline, and provisioning driven from the record so day one needs no HR intervention.

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The Data Protection Officer

Onboarding is real and evidenced: collecting new hire information with one click and signing contracts in seconds. We found no public information on applicant tracking, careers pages, structured stages, or — the part I weigh most — applicant retention periods and deletion that executes on a stated date, so only half of the join path is visible. 1

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Employee data protection & co-determination

How this is scored

How the product handles the most sensitive personal data a company holds — retention, deletion, role separation, subject rights — and whether it can pass a works council (BetrVG §87) rather than merely a procurement checklist.

0 — No stated retention or deletion handling, no role model beyond admin-or-not, and no DPA offered on the site.

3 — A DPA exists on request and roles are coarse; retention and deletion are described as something the customer arranges themselves.

5 — A signable DPA is published, roles are configurable per module, applicant and employee retention periods are stated, and deletion can be executed rather than only promised.

8 — Field-level access control with an audit log of who read what, configurable retention per data category with automatic deletion, documented subject-rights support, and monitoring or analytics features that can be switched off for co-determination.

10 — Built for the works council to say yes: published processing documentation and subprocessor list, per-entity data separation, tamper-evident audit trail, evaluation and behavioural-analysis features off by default with their scope documented, and a data-protection impact assessment the customer can build on.

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The Data Protection Officer

The captured pages state the product is GDPR-compliant and ISO 27001-certified, which is a certification claim rather than evidenced governance capability: we found no published data processing agreement, no subprocessor list, no stated retention or deletion periods, no role model, and no audit logging. For data about people who cannot decline the processing, an unpublished DPA is itself a finding, and nothing here shows deletion that executes rather than promises. 1

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether the answer is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as the buyer would weigh it.

0 — US-headquartered vendor, US contracting entity, hosting region unstated or US, subprocessors not named.

3 — EU hosting is offered as an option but the contracting entity is non-EU, or the subprocessor list is incomplete or absent.

5 — EU hosting stated as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, an EU contracting entity, the full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, contracting entity, hosting and every subprocessor in the EU, certification of the data centres published, and an on-premises or private-cloud option for buyers who need it.

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The Data Protection Officer

No sovereignty attributes are on record: we found no public information on hosting region, contracting entity location, data-centre provider, or a single named subprocessor. The sovereignty answer is undocumented rather than merely partial, and a buyer with EU residency requirements has nothing to assess. 1

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Pricing transparency

How this is scored

Whether an HR lead can compute the real annual invoice for their headcount — including the modules they actually need — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price per employee exists, but the modules most buyers need are unpriced, or a minimum headcount, setup fee or mandatory onboarding package is not stated publicly.

5 — Per-employee prices are public for the main tiers with the billing period stated, but at least one commonly needed module (payroll, time, recruiting) hides in an unpriced bundle.

8 — Every tier and module priced publicly with per-employee maths, billing period, minimum term and VAT treatment stated; only genuinely custom enterprise work lacks a number.

10 — Complete price computability: a calculator or table that produces the annual invoice for a given headcount and module selection, including setup, minimums and renewal terms.

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The Data Protection Officer

The only pricing statement captured is that perks are "free with your Charlie subscription"; we found no public prices for any tier or module, no per-employee figure, and no billing period or terms. An HR lead cannot compute any annual invoice from these pages. 1

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.charliehr.com Checked 29 Sep 2026 Details →
  2. 2 Terms of service — found from the homepage www.charliehr.com Checked 30 Sep 2026 Details →
  3. 3 Privacy policy — found from the homepage www.charliehr.com Checked 30 Sep 2026 Details →
  4. 4 Security / trust page — found from the homepage www.charliehr.com Checked 30 Sep 2026 Details →
  5. 5 Digital personnel file & data model — found from sitemap www.charliehr.com Checked 1 Oct 2026 Details →
  6. 6 Digital personnel file & data model — found from sitemap www.charliehr.com Checked 1 Oct 2026 Details →
  7. 7 Payroll handoff — found from sitemap help.charliehr.com Checked 1 Oct 2026 Details →
  8. 8 Payroll handoff — found from sitemap help.charliehr.com Checked 1 Oct 2026 Details →
  9. 9 Absence & working-time — found from sitemap www.charliehr.com Checked 1 Oct 2026 Details →
  10. 10 Absence & working-time — found from sitemap help.charliehr.com Checked 1 Oct 2026 Details →
  11. 11 Recruiting & onboarding — found from sitemap www.charliehr.com Checked 1 Oct 2026 Details →
  12. 12 Recruiting & onboarding — found from sitemap www.charliehr.com Checked 1 Oct 2026 Details →
  13. 13 Employee data protection & co-determination — found from sitemap help.charliehr.com Checked 1 Oct 2026 Details →
  14. 14 Employee data protection & co-determination — found from sitemap help.charliehr.com Checked 1 Oct 2026 Details →